À PROPOS DE CET ÉPISODE
We’ve been trying to get Nerys Corfield on the IRIS Pod for a while, but she’s a tough woman to catch! We finally got to chat with her at Enterprise Connect, covering everything from why going to events like Enterprise Connect is important, how the call center industry is adapting to different technologies, and why the agent experience is just as important as the customer experience.
Anglais
États-Unis
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RECHERCHER LES ÉPISODES PASSÉS
Rechercher les épisodes précédents de IRIS Pod - IRIS Audio Technologies.
AUTRES ÉPISODES DANS CE PODCAST
In our newest series, CX trends 2024, Tom talks to industry titans as they dive into the dynamic world of Customer Experience, exploring cutting-edge tech, the power of brand impressions, the influence of location, the magic of partnerships, and beyond! Our first guest, Contact Centre Consultant, N…
We spoke to Jason Kerr from Spoke Phone. Find out what they’re all about, including their partnership with Twillio, and hear Tom and Jason share stories about customer experiences and other standout products that value to the customer.
We are thrilled to be working with Awaken Intelligence! This partnership empowers us to deliver an unparalleled market offering, harnessing the power of voice isolation and cutting-edge speech analytics. Read our announcement to find out more:https://www.awaken.io/resources/news-and-pr/awaken-intel…
Karina Margarian from Talkdesk delves into the intricacies of Talkdesk and our collaborative partnership.
Avertissement: Le podcast et les illustrations intégrés sur cette page proviennent de Tom Darnell, qui est la propriété de son propriétaire et n'est ni affilié ni approuvé par Listen Notes, Inc.
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