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Super User programs are a common piece of the implementation puzzle, but what is their purpose after go-live? Many organizations drop their Super User programs just after their EHR system is implemented. Leveraging your super users post-live can be a significant benefit to long-term behavioral change and system adoption. The key is tailoring the program to your organization’s specific needs and culture.
Sarah Rosebrock, Nordic Training Solutions Manager, sits down with Georgianna Kelly, Jerrie Rankin, and Kaitlin Kalina from Baylor Scott & White Health to discuss their system-wide program and how it supports post-live efforts.
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When you’re in the thick of an extension project, it can be easy to get caught up in the everyday details. You have a long list of priorities, and more than likely, you’re focused on building a solid system for your extension partners over building a solid relationship with them.
We get it.…
Odds are, while you spent the past decade focused on enhancing the critical functions of your EHR, you may have had little time (or money) to spend on your organization’s other important “E” system.
Your ERP.
Now you’re left trying to reconcile your state-of-the-art EHR with a lack-luster…
Some days it may feel like all you’re doing is putting out fires. As soon as you resolve one maintenance issue with an application, a completely unrelated problem may appear with another application. If it’s to the point where these fires are keeping you and your team from accomplishing other, more…
Picture this scenario: It’s Monday morning and you’re driving into work. Cars are typically bumper to bumper at this hour, but not today. Traffic’s flowing so well, you’ll have enough time to stop and get Starbucks before your 8 a.m. meeting.
Then, WHAM! You hit a pothole. It came out of nowhere. …
Odds are, while you spent the past decade focused on enhancing the critical functions of your EHR, you may have had little time (or money) to spend on your organization’s other important “E” system.
Your ERP.
Now you’re left trying to reconcile your state-of-the-art EHR with a lack-luster…
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