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There are restaurateurs out there that just seem to have the golden touch. Everything they open gets patronized by celebrities and there are lines out the door from day one. Today we sit down with Mark Birnbaum of Catch Restaurant Groupto discover the tools and strategies he’s used to create success after success.
For more information on Catch, visit https://www.catchrestaurants.com/.
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Full Comp is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time.
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Rechercher les épisodes précédents de FULL COMP: Restaurant Tactics, Tools, & Strategies.
AUTRES ÉPISODES DANS CE PODCAST
What if the fastest way to become a great independent operator is to go work for a chain?
Al Lucas spent 21 years at Chart House, starting as a dishwasher and leaving as a vice president. He took that to Stephen Starr, then to Defined Hospitality, where Kalaya just won Outstanding Restaurant at the…
What if the reason your restaurant runs on you is that you keep showing up?
Mike Mudrey bought a crêperie in East Lansing with no restaurant experience and a corporate job he had no intention of leaving. Nine years and four locations later he still has both, and one of his restaurants sits over an …
What if your regulars didn't leave you? What if they just forgot you exist?
Most operators spend the year buying strangers while the people who already love them go quiet. The problem is memory, and memory is cheap to fix.
In this takeaway, I break down why a guest who visits once a month is worth …
What if the only reason your guests came once is that nothing changed after they left?
Felipe Riccio is chef and partner at Goodnight Hospitality in Houston, TX. At his restaurant March, his tasting menu restaurant, the entire menu is thrown out twice a year and rebuilt around a different corner of…
What if your concept should have been designed backwards, starting from the check average you need?
Ariel Arce had 16 seats and no way to predict what anyone would spend. So she solved for the number first. Sixty five dollars a head, two turns a night. Then she designed a guest experience to delive…
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