À PROPOS DE CET ÉPISODE
In this episode, Greg sits down with longtime colleague John Forrest to talk about what really matters in technical customer support. Drawing on years of experience across startups and enterprise software, they explore trust, customer relationships, AI, vector databases, agentic memory, and why human judgment still matters even in an AI-driven world.
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Rechercher les épisodes précédents de Data Day with Greg Michaelson.
AUTRES ÉPISODES DANS CE PODCAST
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Tom Coyle’s career path sounds fictional until you realize it’s all true. West Point graduate, Army officer, CIA operations specialist, AI strategist, startup founder, and now health tech entrepreneur focused on improving cancer outcomes through nutrition and data.
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