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You talk about the role
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of an operations manager.
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His role is really to
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help the
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PM or the PD to not to fall into traps
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before it becomes a
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catastrophe. You need to create an atmosphere where the client will need you.
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It is a human.
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Story, a construction site.
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Being right
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doesn't mean
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that you always win.
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The problem
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with the digital tool is that you are seeing more problems.
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And it was like catching
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a train full speed.
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In every episode,
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we cut through the noise and look at the industry from different angles.
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Real conversation,
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all takes,
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no corporate polish.
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One, two,
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three, 4!
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Hi everyone,
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and welcome to Accuracy Talks Straight,
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Construction Middle East.
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I'm Benoit Meluata,
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and I sit down with the people building the future of construction
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in our region.
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In every episode,
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we cut through the noise
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and look at the industry
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from different angles.
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Real conversation,
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politics, no corporate polish.
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So let's dive in.
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And today
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I'm joined by
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an expert in the field,
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even more than expert,
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a friend.
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And a friend from the operations in construction,
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Yves, welcome.
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We know each other
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now for
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a few decades.
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20 years.
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20 years,
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yes. And I started with you,
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know, my construction journey,
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I would say.
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And I remember
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that I was
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first fresh graduate
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in the office
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And every time I had you on the phone,
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you were on site running left and right,
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and it was like
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catching a
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train full speed.
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So your journey has been
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also from
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the first day
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into the operations,
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and you are now
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operations manager here in the Middle East
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for Basics.
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For those who
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do not know Basics,
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Basics is a major player here
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in the region,
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also for decades.
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I mean,
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they have built
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monuments, Burj Khalifa is one,
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Dubai, waste to energy,
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the tram,
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the canal,
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the mosque,
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the mosque,
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the Ferrari world,
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you name it.
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And recently,
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also a few
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big ones where you've directly been involved,
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the Royal Atlantis
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is 1,
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and then also in the museums in
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Abu Dhabi,
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so the
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Zayed Museum,
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and more specifically for you,
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the Guggenheim Museum.
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So Basics is a major construction player,
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so I'll be very happy to
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dive in with you and get a bit of your experience.
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So when
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you talk about the role
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of an operations manager,
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maybe can you
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tell us a bit what it means exactly?
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Because I think it can mean a lot of different
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things. Yeah,
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I think
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the role
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has evolved throughout the
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years. It was before more
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linked to execution,
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schedule, follow up of the budget,
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follow-up of the
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resources to a more broader
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function. The operations manager is still overseeing these
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topics, but he's more delegating this to the
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project manager.
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And his role is more to anticipate,
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to guide the PM
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through the journey,
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through the side vision,
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right? His role is really to
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help the
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PM or the PD to
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not to fall into traps.
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before it becomes a
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catastrophe or becoming
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an issue.
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And also by overseeing more
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projects, he can
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also highlight trends
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between the projects,
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right? See what is going well,
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positive, the negative,
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and also is a
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creative force
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to adapt
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or to reinforce
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what he has seen.
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Creative force,
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as you mentioned it,
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I expect it to have changed.
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I mean,
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we have here in the region a lot of vision
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that are driving
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the market.
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And if you think about the vision
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2031, I mean,
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there is a huge
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emphasis on
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ESG, on data-driven
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operations. So
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That has changed probably the way
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you act on site.
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Do you feel it?
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What are
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now the main drivers that you are paying attention to
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as an operations manager?
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At making sure that
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project is on time,
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project is under the budget and so on and so on,
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of course,
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because this is
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one of the
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matters that
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are important.
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But also
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what is
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important is
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the relationship that you are creating with
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the client.
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Client needs
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You need to create
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an atmosphere where the client will need you,
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right? You need the client,
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they will need you.
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have also
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the aspects of safety and quality,
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of course.
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And what is also important for me,
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yes, technology are important,
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but what is important are the people.
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Having the people,
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keeping the people motivated,
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seeing that the people are still motivating throughout the project,
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seeing that they are
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continuously improving,
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that's also
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something that is very
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rewarding. And this is what
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I try to look
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at. I mean,
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we hear a lot about people and I
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fully relate to that.
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I think
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it is a human
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story, a construction site.
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It is living and it's passionate people
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trying to work out together
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very challenging
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things. So
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what would be for you a
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successful operation manager if you had,
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based on your experience,
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some tricks that you could explain
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to people maybe becoming one day an operations manager
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for a region.
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Okay, time and cost is something which matters,
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but that's not
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the sole purpose
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of being an
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operation manager.
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As I was explaining,
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client trust
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and building the relationship is
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extremely, extremely important.
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having discussions with them,
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making sure that,
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okay, they're satisfied,
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understanding their expectations,
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and driving
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your team
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within the boundaries of the contract,
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of course,
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through this expectation,
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safety is a key factor.
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Nobody can be
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prouder than
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having led aside without
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accident. As I said,
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keeping the motivation of the people,
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That's also a
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really important
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quality, no
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rework. That
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if you can do a
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job without
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rework or less
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rework, that's also a
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measure of satisfaction.
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I agree.
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I mean,
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safety has been
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placed number one for the right reason and probably has to
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stay there.
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Do you think that the evolution of the
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other focus
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areas that have become
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the digital
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ESG and all that.
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Does it still leave that space for the real focus
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of safety or would you say it's a combination of things
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that you need to juggle with?
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What I wanted
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to add also in the measurement of success,
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if you are capable
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of making
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an innovation,
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right, be it
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a technical one or in the process and having
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the success associated to this is also
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rewarding. So
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I would say
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there innovate.
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That's there innovate in whatever you want
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under a
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certain control,
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of course,
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there because
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the reward is even better.
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So we are inaccuracy talk straight
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and you are talking about being on time,
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controlling the cost.
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I think,
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unfortunately, that is not the image
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always that the construction world has.
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I mean,
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some of the sites are delayed,
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and especially the major ones,
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most of the time for certain reasons that
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maybe we're going to touch base.
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But I would like to
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have from you a
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bit of
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an idea of where the construction world is today
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from your lens,
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from your perspective,
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as someone being really
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on the side,
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seeing it
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day-to-day, and especially on these major projects.
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It's tough.
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It's clients are
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very demanding
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in terms of
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quality, safety,
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sustainability, planning,
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planning. Now that we have the digital tools,
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it's raising the bar.
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So because we have these
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digital tools,
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then one might believe that it's going
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to go faster.
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The problem
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with the digital tool is that you are seeing more problems.
303
00:08:41,520 --> 00:08:43,760
So you have more to solve because you are aware.
304
00:08:44,320 --> 00:08:45,520
So this is one of the advantages
305
00:08:46,040 --> 00:08:47,200
of the digital tools.
306
00:08:47,760 --> 00:08:48,400
And then
307
00:08:49,840 --> 00:08:55,200
I see an evolution with clients who are more interested also,
308
00:08:55,200 --> 00:08:57,600
not only on the quality and so on,
309
00:08:57,600 --> 00:08:57,920
but they're
310
00:08:58,160 --> 00:09:00,320
also more implicated in
311
00:09:01,360 --> 00:09:03,040
the, how would I say this,
312
00:09:03,280 --> 00:09:05,600
the operations and the maintenance afterwards.
313
00:09:06,160 --> 00:09:07,440
the life cycle cost,
314
00:09:07,600 --> 00:09:08,960
I see this more and more.
315
00:09:09,200 --> 00:09:11,120
So As the operations manager,
316
00:09:11,120 --> 00:09:12,480
you take out a bit
317
00:09:12,880 --> 00:09:15,200
the focus not only just on the construction,
318
00:09:15,200 --> 00:09:16,320
but really
319
00:09:16,720 --> 00:09:18,080
for the longer life cycle,
320
00:09:18,560 --> 00:09:20,120
more. If
321
00:09:20,160 --> 00:09:21,120
the project is,
322
00:09:21,160 --> 00:09:21,520
I mean,
323
00:09:21,760 --> 00:09:22,480
if the project
324
00:09:23,920 --> 00:09:25,000
is requesting this,
325
00:09:25,000 --> 00:09:25,760
yes, because you have
326
00:09:26,480 --> 00:09:27,920
the expectations of the client.
327
00:09:27,920 --> 00:09:29,120
The client is not only
328
00:09:29,600 --> 00:09:30,960
happy to have his building,
329
00:09:30,960 --> 00:09:32,200
he just wants to make sure that,
330
00:09:32,200 --> 00:09:32,800
okay, it's
331
00:09:33,200 --> 00:09:33,680
not going to,
332
00:09:33,840 --> 00:09:34,160
I mean,
333
00:09:34,320 --> 00:09:34,800
that the
334
00:09:35,040 --> 00:09:36,160
installation are
335
00:09:36,880 --> 00:09:39,280
okay, that it meets the sustainability.
336
00:09:40,080 --> 00:09:44,240
requirements, but it's also part of the design
337
00:09:44,440 --> 00:09:46,240
and the associated engineering.
338
00:09:46,400 --> 00:09:46,960
So, yes.
339
00:09:48,160 --> 00:09:48,960
Basics has been
340
00:09:49,600 --> 00:09:51,440
one of the first really to implement
341
00:09:51,520 --> 00:09:52,080
the BIM.
342
00:09:52,480 --> 00:09:53,840
You were talking about digital
343
00:09:54,800 --> 00:09:55,440
years back.
344
00:09:55,600 --> 00:09:55,880
I mean,
345
00:09:55,880 --> 00:09:56,240
one of the
346
00:09:56,720 --> 00:09:57,480
best examples,
347
00:09:57,480 --> 00:09:58,600
and it just opened
348
00:09:59,440 --> 00:10:00,000
this week,
349
00:10:00,000 --> 00:10:00,360
was the
350
00:10:00,640 --> 00:10:02,320
Grant Museum in Egypt,
351
00:10:02,400 --> 00:10:02,880
in Cairo.
352
00:10:02,880 --> 00:10:03,360
That was
353
00:10:04,240 --> 00:10:06,000
one of the first big projects
354
00:10:06,320 --> 00:10:09,440
years back where Basics really focused on implementing the BIM.
355
00:10:10,040 --> 00:10:10,960
And I'm now on
356
00:10:11,080 --> 00:10:12,240
the other side of the table,
357
00:10:12,240 --> 00:10:13,200
inaccuracy, right?
358
00:10:14,080 --> 00:10:16,960
And we see a lot of clients coming to us
359
00:10:18,240 --> 00:10:19,960
wanting to do that digital
360
00:10:20,160 --> 00:10:22,320
implementation and digital transformation.
361
00:10:22,960 --> 00:10:24,400
But it is a difficult journey,
362
00:10:24,400 --> 00:10:25,680
and I think you still have
363
00:10:26,560 --> 00:10:28,800
a lot of actors in the markets
364
00:10:28,880 --> 00:10:29,840
that are not there yet.
365
00:10:31,000 --> 00:10:32,720
Do you see
366
00:10:33,240 --> 00:10:34,240
an evolution in
367
00:10:34,280 --> 00:10:35,040
the adoption
368
00:10:35,200 --> 00:10:37,680
or do you still see a lot of difficulties you are
369
00:10:37,760 --> 00:10:38,440
partnering with
370
00:10:38,640 --> 00:10:40,680
other contractors on a lot of sites?
371
00:10:41,200 --> 00:10:42,160
And there is
372
00:10:42,400 --> 00:10:43,360
probably still a gap
373
00:10:43,600 --> 00:10:45,760
between what the client requires and what is
374
00:10:46,000 --> 00:10:47,680
actually live on site.
375
00:10:47,680 --> 00:10:49,040
I just want to have your...
376
00:10:49,520 --> 00:10:50,800
Yeah, so
377
00:10:50,960 --> 00:10:53,520
my first encounter with BIM was in 2010,
378
00:10:53,520 --> 00:10:53,960
in fact,
379
00:10:53,960 --> 00:10:54,160
on the
380
00:10:54,240 --> 00:10:55,080
Cleveland Clinic
381
00:10:56,000 --> 00:10:56,480
Abu Dhabi.
382
00:10:57,320 --> 00:10:58,320
where it was
383
00:10:58,360 --> 00:10:59,520
really the premises.
384
00:10:59,520 --> 00:11:00,160
The first time
385
00:11:00,320 --> 00:11:00,680
I saw
386
00:11:00,800 --> 00:11:02,800
this, really,
387
00:11:02,800 --> 00:11:03,600
it was
388
00:11:03,680 --> 00:11:05,760
really, really the premises was
389
00:11:06,160 --> 00:11:07,520
difficult to implement and so on.
390
00:11:07,520 --> 00:11:08,000
So I saw,
391
00:11:08,640 --> 00:11:10,640
so I went back to France and then I came back
392
00:11:11,360 --> 00:11:11,600
and I
393
00:11:12,560 --> 00:11:13,800
saw the total evolution.
394
00:11:13,800 --> 00:11:14,320
But because,
395
00:11:14,360 --> 00:11:18,320
and it's in line with the evolution of all
396
00:11:18,960 --> 00:11:20,200
the the
397
00:11:20,360 --> 00:11:21,600
computer engineering.
398
00:11:21,760 --> 00:11:22,640
So it's going
399
00:11:22,800 --> 00:11:23,680
very fast.
400
00:11:23,840 --> 00:11:26,000
AI is adding up.
401
00:11:26,160 --> 00:11:27,520
And because of this,
402
00:11:27,760 --> 00:11:30,400
yes, client wants to be involved in this.
403
00:11:30,400 --> 00:11:31,200
They want more
404
00:11:31,240 --> 00:11:31,680
and more
405
00:11:31,720 --> 00:11:32,160
and more.
406
00:11:32,400 --> 00:11:34,640
And we need to adapt to this.
407
00:11:35,200 --> 00:11:36,240
And if you're not,
408
00:11:36,800 --> 00:11:37,520
I mean,
409
00:11:37,600 --> 00:11:41,280
the successful companies will be the one who will be adopt this.
410
00:11:41,600 --> 00:11:42,560
We are talking about,
411
00:11:42,640 --> 00:11:43,360
I remember
412
00:11:43,680 --> 00:11:44,160
BIM was
413
00:11:44,240 --> 00:11:45,680
3D, then we
414
00:11:45,960 --> 00:11:47,120
incorporate the 4D,
415
00:11:47,120 --> 00:11:48,920
5D, now we incorporate the 6D,
416
00:11:48,920 --> 00:11:50,240
which is the sustainability.
417
00:11:50,560 --> 00:11:52,560
So the people who will be
418
00:11:52,720 --> 00:11:54,800
in the position to manage this,
419
00:11:54,800 --> 00:11:55,680
to leverage this
420
00:11:55,840 --> 00:11:56,760
will have a
421
00:11:57,120 --> 00:11:58,880
competitive advantage.
422
00:11:59,120 --> 00:11:59,680
But of course,
423
00:11:59,680 --> 00:12:00,400
the client,
424
00:12:01,120 --> 00:12:02,720
they won't also be part of it,
425
00:12:03,520 --> 00:12:05,040
and they are requesting more.
426
00:12:06,000 --> 00:12:07,040
They will always request more,
427
00:12:07,120 --> 00:12:08,400
probably. Yes,
428
00:12:08,400 --> 00:12:09,400
but more and faster.
429
00:12:09,520 --> 00:12:10,320
More and faster.
430
00:12:10,640 --> 00:12:12,360
But the implementation,
431
00:12:12,360 --> 00:12:12,560
I mean,
432
00:12:12,560 --> 00:12:14,080
it's very interesting what you're saying.
433
00:12:15,360 --> 00:12:16,800
Basically, you have to adapt,
434
00:12:17,280 --> 00:12:18,320
right? You have to.
435
00:12:18,400 --> 00:12:20,240
And there is no way around it.
436
00:12:20,240 --> 00:12:20,720
No way.
437
00:12:21,200 --> 00:12:23,440
Do you feel that you are helped along that journey
438
00:12:23,440 --> 00:12:26,320
or that you just have to learn along the way
439
00:12:26,560 --> 00:12:27,960
how these tools work?
440
00:12:28,160 --> 00:12:28,880
In what sense?
441
00:12:29,840 --> 00:12:30,960
With incentives,
442
00:12:30,960 --> 00:12:33,760
with proper support from the start.
443
00:12:33,760 --> 00:12:34,640
I'm thinking about
444
00:12:34,840 --> 00:12:35,840
a major site,
445
00:12:36,040 --> 00:12:38,640
difficulties of digital implementation that we see and
446
00:12:38,720 --> 00:12:40,240
we discuss a lot with our clients.
447
00:12:40,720 --> 00:12:42,480
Is the solution
448
00:12:43,200 --> 00:12:44,400
started on time?
449
00:12:44,720 --> 00:12:47,040
Is the solution really adopted
450
00:12:47,520 --> 00:12:51,200
throughout the site with the different people in different roles that you have?
451
00:12:52,160 --> 00:12:53,280
Is the client
452
00:12:53,520 --> 00:12:55,280
understanding the difficulties
453
00:12:56,200 --> 00:12:57,680
of certain requirements
454
00:12:58,560 --> 00:13:00,520
based on that digital implementation?
455
00:13:00,520 --> 00:13:01,640
You were talking about the
456
00:13:01,760 --> 00:13:02,720
4D, 5D,
457
00:13:02,720 --> 00:13:06,560
6D. 3D probably is really adopted.
458
00:13:07,680 --> 00:13:10,400
4D I think everyone already understands
459
00:13:11,280 --> 00:13:12,400
what you can do with it.
460
00:13:12,960 --> 00:13:15,160
5D is probably another discussion on the
461
00:13:15,440 --> 00:13:17,040
cost and then 6D.
462
00:13:17,600 --> 00:13:19,720
So do you how
463
00:13:19,760 --> 00:13:21,760
do you manage to learn these things?
464
00:13:21,760 --> 00:13:24,240
The first time you learned about 5D and 6D?
465
00:13:25,120 --> 00:13:25,680
First time
466
00:13:26,000 --> 00:13:27,280
it was on the side because it was a
467
00:13:27,360 --> 00:13:29,720
it was a requirement
468
00:13:30,800 --> 00:13:32,280
from the contract and
469
00:13:33,600 --> 00:13:35,360
the first time I heard this I see.
470
00:13:36,120 --> 00:13:37,680
How we are going to implement this?
471
00:13:38,880 --> 00:13:39,840
You need experts.
472
00:13:40,480 --> 00:13:40,720
I mean,
473
00:13:41,440 --> 00:13:42,080
there's something
474
00:13:42,240 --> 00:13:42,760
that we don't,
475
00:13:42,760 --> 00:13:42,960
I mean,
476
00:13:42,960 --> 00:13:43,680
I don't know.
477
00:13:43,840 --> 00:13:44,720
I need experts,
478
00:13:44,800 --> 00:13:47,600
somebody to help us to go into the right direction.
479
00:13:48,000 --> 00:13:49,040
Because you can go this way,
480
00:13:49,040 --> 00:13:50,080
you can go this way.
481
00:13:51,120 --> 00:13:53,040
But if the client wants you to go this way,
482
00:13:53,040 --> 00:13:54,280
you'd better not go the other one
483
00:13:54,400 --> 00:13:57,360
because it's going to use time to come back.
484
00:13:58,560 --> 00:13:59,480
Clients are
485
00:13:59,840 --> 00:14:02,000
understanding, maybe not the full,
486
00:14:02,000 --> 00:14:04,080
but if you are explaining to them
487
00:14:04,320 --> 00:14:07,400
exactly, what is associated
488
00:14:07,440 --> 00:14:08,880
with what they are requesting,
489
00:14:09,040 --> 00:14:10,000
they understand.
490
00:14:10,160 --> 00:14:11,760
But first you need to understand yourself.
491
00:14:12,480 --> 00:14:12,720
And I
492
00:14:12,800 --> 00:14:14,640
think there is much more awareness
493
00:14:14,800 --> 00:14:15,800
on the client side.
494
00:14:15,800 --> 00:14:16,080
I mean,
495
00:14:16,080 --> 00:14:19,280
we see it with the discussions that we are having with them
496
00:14:20,800 --> 00:14:22,240
compared to a few years back.
497
00:14:22,800 --> 00:14:27,600
They have probably also people internally that understand what it means in terms of requirement.
498
00:14:27,640 --> 00:14:29,280
It's not just a copy paste anymore.
499
00:14:31,120 --> 00:14:32,480
But we still see a lot of
500
00:14:32,640 --> 00:14:33,520
people also
501
00:14:34,160 --> 00:14:36,720
buying licenses because they think it's going to work,
502
00:14:37,120 --> 00:14:37,840
and then
503
00:14:38,080 --> 00:14:40,240
suddenly the software is not used
504
00:14:40,560 --> 00:14:41,760
and it dies a bit.
505
00:14:42,720 --> 00:14:43,840
We're talking a lot about BIM,
506
00:14:43,840 --> 00:14:44,880
but do you see other
507
00:14:45,520 --> 00:14:46,480
big changes
508
00:14:46,800 --> 00:14:48,640
on site today that are really
509
00:14:48,880 --> 00:14:51,600
helping in terms of tools that you can use?
510
00:14:52,200 --> 00:14:53,200
I'm thinking about
511
00:14:53,920 --> 00:14:55,600
the client wants to see more.
512
00:14:56,000 --> 00:14:57,360
Yeah, did
513
00:14:57,440 --> 00:14:57,680
you? Yeah,
514
00:14:57,800 --> 00:14:59,520
and you have some digital reality.
515
00:14:59,760 --> 00:15:02,160
Correct. Some tools to follow up the site.
516
00:15:02,720 --> 00:15:03,760
Is that really used?
517
00:15:04,040 --> 00:15:04,720
It's not used.
518
00:15:04,800 --> 00:15:05,440
It's not used.
519
00:15:05,600 --> 00:15:05,800
I know
520
00:15:05,840 --> 00:15:07,040
that on the Guggenheim Museum
521
00:15:07,120 --> 00:15:09,120
we are using it.
522
00:15:09,120 --> 00:15:10,560
was really the start,
523
00:15:10,560 --> 00:15:11,200
the start for me,
524
00:15:11,200 --> 00:15:11,720
the start
525
00:15:11,760 --> 00:15:12,920
for the company,
526
00:15:12,920 --> 00:15:13,280
I believe.
527
00:15:15,080 --> 00:15:16,000
Is it useful?
528
00:15:16,000 --> 00:15:16,800
I guess yes.
529
00:15:19,680 --> 00:15:20,960
It's a constant evolution.
530
00:15:21,520 --> 00:15:22,520
We are,
531
00:15:22,800 --> 00:15:24,400
I believe that we are trying a lot of things
532
00:15:25,040 --> 00:15:26,800
to see what is the best fit.
533
00:15:27,360 --> 00:15:28,320
Yes, the ID,
534
00:15:28,320 --> 00:15:29,680
virtual reality
535
00:15:29,920 --> 00:15:30,320
is good.
536
00:15:30,480 --> 00:15:31,200
Is it useful?
537
00:15:31,200 --> 00:15:34,160
Yes, most probably because you can project yourself,
538
00:15:34,480 --> 00:15:36,400
but there is always a difference between virtual
539
00:15:36,720 --> 00:15:38,160
and real.
540
00:15:38,640 --> 00:15:39,360
That's for sure.
541
00:15:39,520 --> 00:15:41,440
And then I guess we'll come back to
542
00:15:41,800 --> 00:15:43,120
where do you put your focus on,
543
00:15:43,120 --> 00:15:46,520
right? So you're already focused on following the planning,
544
00:15:46,520 --> 00:15:47,360
on following the cost,
545
00:15:47,360 --> 00:15:48,400
on following the requirements,
546
00:15:48,400 --> 00:15:49,000
on making a
547
00:15:49,120 --> 00:15:50,800
relationship with the client.
548
00:15:50,880 --> 00:15:52,520
But what I would like to
549
00:15:52,720 --> 00:15:53,760
add is that
550
00:15:54,400 --> 00:15:55,760
technology is
551
00:15:55,800 --> 00:15:56,480
an enabler.
552
00:15:56,840 --> 00:15:57,440
It's a tool,
553
00:15:58,000 --> 00:15:59,600
right? If you don't have the mindset
554
00:16:00,000 --> 00:16:01,320
to move in this direction,
555
00:16:01,320 --> 00:16:03,440
if you don't have the people to move in this direction,
556
00:16:03,640 --> 00:16:04,600
the technology will be,
557
00:16:04,600 --> 00:16:04,800
I mean,
558
00:16:05,080 --> 00:16:06,800
it will not deliver what is expected.
559
00:16:06,800 --> 00:16:07,120
You were
560
00:16:07,680 --> 00:16:09,440
explaining software that we are buying,
561
00:16:09,440 --> 00:16:10,400
nobody's using,
562
00:16:11,600 --> 00:16:12,040
but we need
563
00:16:12,080 --> 00:16:12,920
first to deliver,
564
00:16:12,920 --> 00:16:14,240
to know
565
00:16:14,280 --> 00:16:14,920
what we
566
00:16:14,960 --> 00:16:15,600
want to do,
567
00:16:16,160 --> 00:16:18,160
to have the mindset of the people in line,
568
00:16:18,560 --> 00:16:20,320
right? Then to have the people,
569
00:16:20,640 --> 00:16:21,360
and then
570
00:16:21,520 --> 00:16:22,640
we can choose
571
00:16:22,720 --> 00:16:23,520
the right tool.
572
00:16:24,200 --> 00:16:25,840
What are you trying to solve?
573
00:16:26,240 --> 00:16:27,680
and having the right mindset.
574
00:16:27,680 --> 00:16:29,280
That's the two things.
575
00:16:30,400 --> 00:16:33,440
Now, you were talking about the contract very briefly.
576
00:16:33,920 --> 00:16:36,160
I think there has been also a lot of changes
577
00:16:36,640 --> 00:16:37,760
contractually throughout
578
00:16:37,840 --> 00:16:38,560
the years.
579
00:16:39,280 --> 00:16:40,640
We were talking about helping,
580
00:16:40,960 --> 00:16:41,400
I think,
581
00:16:42,080 --> 00:16:43,760
to push on the collaboration side
582
00:16:43,880 --> 00:16:45,120
from the client.
583
00:16:45,760 --> 00:16:49,120
How have you seen from your perspective that change
584
00:16:49,200 --> 00:16:50,840
in terms of type of contract
585
00:16:51,040 --> 00:16:53,040
from a build only to a design and build?
586
00:16:53,520 --> 00:16:54,840
to a PPP structure,
587
00:16:54,840 --> 00:16:55,320
an ECI.
588
00:16:55,360 --> 00:16:55,560
I mean,
589
00:16:55,560 --> 00:16:56,400
now we are seeing,
590
00:16:57,520 --> 00:16:58,400
the EC4,
591
00:16:58,400 --> 00:16:58,960
we are seeing
592
00:16:59,000 --> 00:17:00,640
a lot of different type of contracts.
593
00:17:01,280 --> 00:17:03,360
Do you see that evolution positive
594
00:17:03,440 --> 00:17:05,440
and in the right direction for collaboration?
595
00:17:05,440 --> 00:17:05,920
Yes, I mean,
596
00:17:05,920 --> 00:17:06,960
collaboration, I mean,
597
00:17:07,040 --> 00:17:08,880
a collaborative
598
00:17:09,040 --> 00:17:09,920
delivery method
599
00:17:10,240 --> 00:17:12,160
is for me what needs to happen.
600
00:17:12,720 --> 00:17:13,120
All right,
601
00:17:13,120 --> 00:17:15,120
the construction,
602
00:17:15,200 --> 00:17:17,200
some of the construction projects failed,
603
00:17:17,200 --> 00:17:18,560
why? Not because there were
604
00:17:19,280 --> 00:17:20,960
not enough efforts and so on,
605
00:17:21,520 --> 00:17:22,240
but because
606
00:17:22,320 --> 00:17:23,840
the contract were not balanced.
607
00:17:24,480 --> 00:17:25,600
So all the
608
00:17:26,320 --> 00:17:28,280
majority of the risk is put on the
609
00:17:28,640 --> 00:17:29,840
contractor. So
610
00:17:29,920 --> 00:17:31,920
if we have first and clear,
611
00:17:32,080 --> 00:17:33,800
fair and clear contracts,
612
00:17:33,800 --> 00:17:37,120
it will help to avoid these issues.
613
00:17:37,440 --> 00:17:39,280
Also removing ambiguities.
614
00:17:39,800 --> 00:17:42,760
When you have specifications that are not talking to each other
615
00:17:43,240 --> 00:17:44,800
or even contradicting themselves,
616
00:17:44,840 --> 00:17:48,720
it's better to try to remove this before you start.
617
00:17:49,360 --> 00:17:51,520
And then one thing extremely important is to have a
618
00:17:51,560 --> 00:17:52,480
realistic planning.
619
00:17:53,480 --> 00:17:53,840
I guess
620
00:17:54,240 --> 00:17:54,720
if you are
621
00:17:54,760 --> 00:17:57,160
engaging yourself into a contract where
622
00:17:57,200 --> 00:17:58,720
it's unrealistic,
623
00:18:00,400 --> 00:18:02,080
you will have to justify the delay
624
00:18:02,400 --> 00:18:03,240
and it's
625
00:18:03,720 --> 00:18:04,640
a constant battle.
626
00:18:04,640 --> 00:18:05,920
So if you have,
627
00:18:06,240 --> 00:18:08,560
and this is what we are seeing now with the ECI,
628
00:18:08,600 --> 00:18:10,080
early contractor involvement,
629
00:18:10,360 --> 00:18:12,720
where we are discussing the design,
630
00:18:12,720 --> 00:18:13,360
the design.
631
00:18:13,360 --> 00:18:13,920
I mean,
632
00:18:14,120 --> 00:18:15,840
and what is
633
00:18:16,160 --> 00:18:17,120
funny is that
634
00:18:17,520 --> 00:18:19,280
At the beginning of the ECI process,
635
00:18:19,280 --> 00:18:21,040
I believe that the consultant will see who
636
00:18:21,160 --> 00:18:22,080
is this contractor
637
00:18:22,240 --> 00:18:23,680
telling me what
638
00:18:24,080 --> 00:18:24,720
I have to do.
639
00:18:25,040 --> 00:18:25,840
No, they are really,
640
00:18:25,840 --> 00:18:26,560
really, really
641
00:18:27,520 --> 00:18:29,520
attracted, but also by this type
642
00:18:29,920 --> 00:18:31,840
of involvement
643
00:18:32,080 --> 00:18:34,880
because it's going to ease up the process.
644
00:18:35,120 --> 00:18:35,600
It's going
645
00:18:35,680 --> 00:18:37,200
to secure.
646
00:18:37,280 --> 00:18:39,120
I'm not saying that it's going to speed
647
00:18:39,280 --> 00:18:39,880
the delivery,
648
00:18:39,880 --> 00:18:41,240
but it's going to secure the
649
00:18:41,600 --> 00:18:43,840
delivery. And you're touching
650
00:18:44,200 --> 00:18:44,480
a bit
651
00:18:44,520 --> 00:18:44,960
on the.
652
00:18:45,520 --> 00:18:47,280
the hardship sometimes of a contractor.
653
00:18:48,800 --> 00:18:49,800
How much do you suffer?
654
00:18:50,240 --> 00:18:51,520
I want to understand,
655
00:18:52,000 --> 00:18:53,440
maybe share with the audience,
656
00:18:53,920 --> 00:18:54,600
it is a journey.
657
00:18:54,600 --> 00:18:55,560
We know it's never easy.
658
00:18:55,560 --> 00:18:55,760
I mean,
659
00:18:55,760 --> 00:18:58,480
you are studying major projects in a very short time.
660
00:18:58,480 --> 00:18:59,360
And as you said,
661
00:18:59,360 --> 00:19:00,320
you know you have
662
00:19:00,360 --> 00:19:01,120
a lot of pressure.
663
00:19:02,160 --> 00:19:02,560
But you're
664
00:19:02,720 --> 00:19:03,600
talking about
665
00:19:04,960 --> 00:19:05,680
diving into
666
00:19:05,760 --> 00:19:07,440
battles or
667
00:19:07,840 --> 00:19:09,360
really a smooth ride.
668
00:19:10,520 --> 00:19:11,680
What makes it tip?
669
00:19:13,120 --> 00:19:13,760
Do you have
670
00:19:13,840 --> 00:19:15,280
something that you can share
671
00:19:16,160 --> 00:19:17,760
to maybe help avoid
672
00:19:18,560 --> 00:19:19,680
falling into battles,
673
00:19:19,680 --> 00:19:20,800
or... If you fall,
674
00:19:20,800 --> 00:19:23,920
do you think you are helped contractually speaking?
675
00:19:24,800 --> 00:19:25,520
We are obviously,
676
00:19:25,520 --> 00:19:26,240
as accuracy,
677
00:19:26,240 --> 00:19:27,040
involved a lot
678
00:19:27,120 --> 00:19:28,480
in major disputes.
679
00:19:30,240 --> 00:19:32,240
And we come in as a third party
680
00:19:33,280 --> 00:19:34,000
to mediate,
681
00:19:34,240 --> 00:19:37,360
to try to have an independent assessment because we feel
682
00:19:38,000 --> 00:19:40,160
the emotions that you see on site
683
00:19:40,480 --> 00:19:41,200
are sometimes
684
00:19:41,520 --> 00:19:44,480
pulling you towards more a battle than a resolution.
685
00:19:44,880 --> 00:19:46,480
And then you can't focus,
686
00:19:46,520 --> 00:19:47,360
as you were saying,
687
00:19:47,640 --> 00:19:48,640
on the operations.
688
00:19:48,960 --> 00:19:50,080
on the planning
689
00:19:50,160 --> 00:19:51,200
on moving forward.
690
00:19:51,440 --> 00:19:53,440
You have to focus on battle and claims and
691
00:19:53,760 --> 00:19:56,320
dispute. So how do
692
00:19:56,800 --> 00:19:59,040
you see it fall into that trap?
693
00:19:59,280 --> 00:20:00,640
And if it's there,
694
00:20:01,200 --> 00:20:02,480
is it easy to get out?
695
00:20:02,720 --> 00:20:03,280
Do you have...
696
00:20:04,880 --> 00:20:06,080
I would say two things.
697
00:20:06,080 --> 00:20:06,800
First of all,
698
00:20:08,000 --> 00:20:09,200
the major
699
00:20:09,360 --> 00:20:12,720
issues are coming from small misunderstandings at the beginning.
700
00:20:13,680 --> 00:20:15,360
So when there is
701
00:20:15,480 --> 00:20:16,160
an issue,
702
00:20:16,280 --> 00:20:17,480
what is important is to
703
00:20:17,680 --> 00:20:18,720
very quickly
704
00:20:19,600 --> 00:20:20,320
document it
705
00:20:20,560 --> 00:20:21,520
and factually
706
00:20:21,920 --> 00:20:23,000
escalate it.
707
00:20:23,160 --> 00:20:25,600
And the faster you're doing
708
00:20:25,920 --> 00:20:26,280
it, the
709
00:20:26,320 --> 00:20:27,280
easier it would be
710
00:20:27,680 --> 00:20:29,760
to resolve it even
711
00:20:30,640 --> 00:20:32,160
informally. And the second
712
00:20:32,240 --> 00:20:33,440
reason is
713
00:20:33,840 --> 00:20:36,240
disputes are coming because there is an absence
714
00:20:36,400 --> 00:20:37,440
of communication anymore,
715
00:20:37,600 --> 00:20:38,480
be it with the client,
716
00:20:38,480 --> 00:20:39,760
be it with the subcontractor.
717
00:20:41,360 --> 00:20:43,840
dispute, then we are sending letters and so on and so on.
718
00:20:43,840 --> 00:20:44,600
So the
719
00:20:44,640 --> 00:20:45,560
idea, and
720
00:20:45,920 --> 00:20:47,720
also the third thing I would add,
721
00:20:47,760 --> 00:20:49,120
and you touched upon this,
722
00:20:49,440 --> 00:20:51,200
is emotions.
723
00:20:52,000 --> 00:20:52,440
We need to
724
00:20:52,480 --> 00:20:54,800
manage, my role is to manage facts,
725
00:20:54,880 --> 00:20:56,160
not emotions,
726
00:20:56,840 --> 00:20:57,920
right? So
727
00:20:58,320 --> 00:21:00,840
that's, the
728
00:21:00,880 --> 00:21:01,760
three things.
729
00:21:02,160 --> 00:21:02,880
And also,
730
00:21:02,880 --> 00:21:03,880
so you have to document,
731
00:21:03,880 --> 00:21:04,560
of course,
732
00:21:04,880 --> 00:21:05,600
and for
733
00:21:06,800 --> 00:21:07,440
You don't,
734
00:21:07,600 --> 00:21:08,320
you do
735
00:21:08,360 --> 00:21:09,600
not need to hesitate
736
00:21:10,000 --> 00:21:11,040
to call
737
00:21:11,360 --> 00:21:12,240
experts if
738
00:21:12,560 --> 00:21:13,920
the problem is
739
00:21:14,400 --> 00:21:16,800
complex, be it quantum legal
740
00:21:17,920 --> 00:21:19,600
planning. Do not hesitate
741
00:21:19,920 --> 00:21:20,440
because it's
742
00:21:20,800 --> 00:21:21,840
because then you will
743
00:21:22,000 --> 00:21:23,200
delegate. I would say
744
00:21:23,360 --> 00:21:24,400
you will focus on
745
00:21:24,560 --> 00:21:25,600
continuing your job
746
00:21:26,240 --> 00:21:28,080
rather than spending your time on
747
00:21:28,480 --> 00:21:31,200
this on the preparation of the claim or
748
00:21:32,240 --> 00:21:33,280
the dispute and
749
00:21:34,080 --> 00:21:35,360
your focus.
750
00:21:35,680 --> 00:21:36,800
And we all know that if a
751
00:21:37,280 --> 00:21:39,680
major dispute goes into arbitration,
752
00:21:40,480 --> 00:21:42,480
the arbitration process is painful.
753
00:21:42,880 --> 00:21:44,400
It is long and costly.
754
00:21:45,360 --> 00:21:46,560
So we are also,
755
00:21:46,680 --> 00:21:47,920
and I join you totally,
756
00:21:48,080 --> 00:21:49,240
really trying to help
757
00:21:50,800 --> 00:21:53,360
prior to falling completely into the trap
758
00:21:54,680 --> 00:21:56,640
of the arbitration and really help
759
00:21:57,440 --> 00:21:57,920
to give,
760
00:21:58,160 --> 00:21:59,040
as you were saying,
761
00:21:59,440 --> 00:22:00,880
just an outside view
762
00:22:01,200 --> 00:22:01,680
on what
763
00:22:01,840 --> 00:22:04,880
might be the situation and how to get out of it.
764
00:22:07,120 --> 00:22:08,960
Do you see that happening
765
00:22:10,080 --> 00:22:11,920
and do you see that happening too late?
766
00:22:13,440 --> 00:22:16,160
I feel it's always difficult to start with a client
767
00:22:16,960 --> 00:22:17,760
directly with
768
00:22:18,240 --> 00:22:19,840
writing in the beginning,
769
00:22:20,160 --> 00:22:20,760
as you were saying,
770
00:22:20,760 --> 00:22:21,840
there are some misunderstanding,
771
00:22:21,840 --> 00:22:22,800
but I can understand
772
00:22:23,200 --> 00:22:24,320
if you try to build
773
00:22:24,560 --> 00:22:25,520
that relationship,
774
00:22:25,560 --> 00:22:26,400
as you were saying,
775
00:22:26,880 --> 00:22:27,520
You also
776
00:22:27,760 --> 00:22:28,480
play a bit
777
00:22:28,960 --> 00:22:29,600
with... Yeah,
778
00:22:29,680 --> 00:22:31,160
but you need to stay pragmatic.
779
00:22:31,160 --> 00:22:31,760
I mean,
780
00:22:31,760 --> 00:22:32,880
you need to defend your
781
00:22:33,280 --> 00:22:33,680
point of
782
00:22:33,720 --> 00:22:35,040
view and
783
00:22:36,000 --> 00:22:38,000
you defend your point of view,
784
00:22:38,000 --> 00:22:39,440
but also not alienate
785
00:22:39,840 --> 00:22:41,440
the client and the consultant.
786
00:22:41,440 --> 00:22:42,320
So you need to
787
00:22:42,960 --> 00:22:43,840
prepare, I would say,
788
00:22:44,960 --> 00:22:46,720
the letter that you're going to send,
789
00:22:47,200 --> 00:22:48,560
right? It's a notice,
790
00:22:48,560 --> 00:22:49,920
contractor it's required.
791
00:22:50,560 --> 00:22:52,720
We very well know that if it is not,
792
00:22:52,880 --> 00:22:54,080
if the notice is not there,
793
00:22:54,160 --> 00:22:54,680
one might say,
794
00:22:54,720 --> 00:22:56,160
okay, notice is not there.
795
00:22:56,760 --> 00:22:57,600
right? Because
796
00:22:57,920 --> 00:22:59,920
one thing what is important is
797
00:23:00,080 --> 00:23:00,680
when you are
798
00:23:00,800 --> 00:23:01,400
doing the
799
00:23:01,520 --> 00:23:03,840
documentation is to have the consistency,
800
00:23:03,840 --> 00:23:05,200
but also what I would say
801
00:23:05,920 --> 00:23:07,600
to be contemporaneous.
802
00:23:08,240 --> 00:23:10,720
Because if it's not written
803
00:23:10,800 --> 00:23:12,320
at the moment it happened,
804
00:23:12,880 --> 00:23:15,520
it's very difficult to consider this as an evidence.
805
00:23:16,720 --> 00:23:18,720
And it's true that you need to balance
806
00:23:20,320 --> 00:23:21,760
the fact that you need to protect
807
00:23:21,840 --> 00:23:22,560
the company
808
00:23:22,800 --> 00:23:24,240
and you need also to have a
809
00:23:24,400 --> 00:23:26,720
long-term relationship with the client.
810
00:23:27,040 --> 00:23:29,200
But if you are staying pragmatic,
811
00:23:29,360 --> 00:23:31,280
factual, no emotion,
812
00:23:32,000 --> 00:23:34,240
provided of course that on the other side they are
813
00:23:34,960 --> 00:23:36,640
in the same mood,
814
00:23:36,640 --> 00:23:38,080
I think it's
815
00:23:38,480 --> 00:23:39,520
a sane approach.
816
00:23:39,840 --> 00:23:41,200
And do you feel it is
817
00:23:41,600 --> 00:23:43,040
easy to be transparent
818
00:23:43,320 --> 00:23:45,360
when you are managing such a big side
819
00:23:45,520 --> 00:23:47,280
with your issues?
820
00:23:48,080 --> 00:23:50,160
or is it going to help
821
00:23:50,320 --> 00:23:51,040
the client
822
00:23:51,120 --> 00:23:52,560
to understand what you live
823
00:23:52,640 --> 00:23:54,000
on a daily basis?
824
00:23:54,960 --> 00:23:55,840
It's a double sword.
825
00:23:56,640 --> 00:24:00,640
Because if the client is in the same mindset of
826
00:24:00,640 --> 00:24:03,600
having transparency just for the benefit of the project,
827
00:24:03,840 --> 00:24:04,640
there's no problem.
828
00:24:05,280 --> 00:24:06,080
But if there is a second
829
00:24:06,160 --> 00:24:08,000
agenda, from both parties,
830
00:24:08,160 --> 00:24:08,480
by the way,
831
00:24:08,480 --> 00:24:10,080
it can be also from the contractors,
832
00:24:10,240 --> 00:24:11,520
if there is a second agenda,
833
00:24:11,680 --> 00:24:13,680
then the transparency is not that obvious.
834
00:24:14,000 --> 00:24:15,640
So we can feel the emotion there,
835
00:24:15,640 --> 00:24:16,160
I think.
836
00:24:17,200 --> 00:24:18,920
I've lived it when I was on your side of
837
00:24:18,960 --> 00:24:19,440
the table.
838
00:24:21,760 --> 00:24:24,960
And the collaborative environment that
839
00:24:25,280 --> 00:24:26,000
we feel
840
00:24:26,760 --> 00:24:27,520
as accuracy,
841
00:24:27,960 --> 00:24:29,440
a lot of clients are coming to us
842
00:24:29,480 --> 00:24:30,640
and they really hope
843
00:24:30,960 --> 00:24:32,240
to collaborate more
844
00:24:32,280 --> 00:24:32,520
and they
845
00:24:32,560 --> 00:24:33,520
really want to
846
00:24:33,920 --> 00:24:34,800
make things
847
00:24:35,120 --> 00:24:36,520
moving in the right way,
848
00:24:36,520 --> 00:24:37,920
especially understanding that there
849
00:24:37,960 --> 00:24:38,080
are a
850
00:24:38,240 --> 00:24:38,560
lot of
851
00:24:38,800 --> 00:24:39,440
new things that
852
00:24:39,760 --> 00:24:40,640
we need to adopt.
853
00:24:41,280 --> 00:24:43,440
And then the vision is quite clear
854
00:24:43,840 --> 00:24:44,560
with very,
855
00:24:45,760 --> 00:24:47,040
tough objectives to attain,
856
00:24:47,040 --> 00:24:48,720
but at the same time,
857
00:24:48,720 --> 00:24:50,720
it gives a real drive on the market.
858
00:24:52,000 --> 00:24:55,840
Do you see also in that collaboration environment
859
00:24:56,280 --> 00:24:57,280
a change in the way
860
00:24:57,360 --> 00:25:00,560
the contracts are negotiated at the start with the client?
861
00:25:01,240 --> 00:25:02,640
We were talking,
862
00:25:03,040 --> 00:25:03,920
or we know
863
00:25:04,160 --> 00:25:07,120
that contractors live on very small margins,
864
00:25:07,680 --> 00:25:08,320
or lived
865
00:25:08,400 --> 00:25:09,920
on very small margins.
866
00:25:10,840 --> 00:25:11,600
I think today,
867
00:25:11,920 --> 00:25:13,840
there is probably more understanding
868
00:25:15,040 --> 00:25:16,240
That's why I was touching based
869
00:25:16,360 --> 00:25:17,360
on the transparency,
870
00:25:17,760 --> 00:25:19,440
more understanding of the difficulties
871
00:25:19,880 --> 00:25:20,280
of such a
872
00:25:20,640 --> 00:25:21,840
major project.
873
00:25:22,320 --> 00:25:24,160
Have you seen that change and does it help
874
00:25:24,960 --> 00:25:25,680
to have,
875
00:25:26,720 --> 00:25:27,040
you know,
876
00:25:27,040 --> 00:25:28,560
that transparency in a bit
877
00:25:28,880 --> 00:25:29,680
more of
878
00:25:29,840 --> 00:25:31,120
a... Yes,
879
00:25:31,200 --> 00:25:31,760
so, yes,
880
00:25:31,760 --> 00:25:33,040
there is an evolution
881
00:25:33,600 --> 00:25:34,120
in the
882
00:25:34,160 --> 00:25:35,120
way contracts
883
00:25:35,200 --> 00:25:36,000
are built.
884
00:25:36,320 --> 00:25:37,440
It's slight.
885
00:25:38,080 --> 00:25:38,720
right? So there is
886
00:25:38,760 --> 00:25:39,200
a beginning.
887
00:25:40,240 --> 00:25:42,720
It has to deliver the associated success,
888
00:25:42,840 --> 00:25:43,440
right? Because
889
00:25:43,680 --> 00:25:45,280
it's at the beginning,
890
00:25:45,280 --> 00:25:46,000
the ECI
891
00:25:46,320 --> 00:25:47,120
is one of the things,
892
00:25:47,280 --> 00:25:49,320
but ECI is not only on the technical part,
893
00:25:49,320 --> 00:25:51,280
it's also on the contractual part,
894
00:25:51,280 --> 00:25:53,200
because the idea is to create a partnership
895
00:25:53,440 --> 00:25:55,120
where we are sharing the objectives.
896
00:25:55,360 --> 00:25:59,200
So if you're sharing the objective from a client perspective and a contractor's perspective,
897
00:26:00,000 --> 00:26:00,880
of course you will have
898
00:26:01,120 --> 00:26:03,040
lesser claims or less
899
00:26:04,680 --> 00:26:06,320
adversarial dispute,
900
00:26:06,320 --> 00:26:06,880
I would say.
901
00:26:07,040 --> 00:26:07,600
So yes,
902
00:26:07,600 --> 00:26:09,200
we see this one.
903
00:26:09,440 --> 00:26:10,400
The transparency,
904
00:26:10,720 --> 00:26:11,520
again, yes.
905
00:26:11,520 --> 00:26:12,000
If it's
906
00:26:12,080 --> 00:26:13,280
genuine transparency,
907
00:26:13,520 --> 00:26:14,240
no problem.
908
00:26:14,240 --> 00:26:14,720
If it is
909
00:26:14,800 --> 00:26:15,720
without an
910
00:26:15,760 --> 00:26:17,600
agenda, which is supposed
911
00:26:17,680 --> 00:26:20,240
to be when you are doing the ECI and the partnership,
912
00:26:21,040 --> 00:26:21,520
for me,
913
00:26:21,760 --> 00:26:24,640
that's a key to success
914
00:26:25,040 --> 00:26:26,320
for both the contractor
915
00:26:26,960 --> 00:26:27,680
and the client
916
00:26:27,760 --> 00:26:28,800
in terms of margin,
917
00:26:28,920 --> 00:26:30,480
delivery on time,
918
00:26:30,720 --> 00:26:31,680
quality, safety,
919
00:26:31,680 --> 00:26:33,520
everything. I would love to have a
920
00:26:33,760 --> 00:26:35,200
totally transparent,
921
00:26:36,320 --> 00:26:37,600
totally transparent
922
00:26:38,720 --> 00:26:41,440
relationship with everybody.
923
00:26:41,680 --> 00:26:42,680
Yeah, and that's difficult,
924
00:26:42,680 --> 00:26:43,120
of course,
925
00:26:43,240 --> 00:26:45,360
when you come down to difficulties.
926
00:26:45,920 --> 00:26:47,040
Yeah, because you have to,
927
00:26:47,200 --> 00:26:47,480
but you
928
00:26:48,160 --> 00:26:49,960
have to disclose things that you
929
00:26:50,000 --> 00:26:50,960
maybe don't want
930
00:26:51,040 --> 00:26:52,640
to, don't want to disclose,
931
00:26:52,880 --> 00:26:53,040
you know,
932
00:26:53,040 --> 00:26:53,520
a little bit
933
00:26:54,880 --> 00:26:56,320
You're a little bit ashamed of what
934
00:26:56,960 --> 00:26:58,240
has been done and so on.
935
00:26:58,240 --> 00:26:59,760
So it's complicated.
936
00:26:59,760 --> 00:27:01,040
It's complicated to admit mistakes,
937
00:27:01,040 --> 00:27:01,320
by the way.
938
00:27:01,840 --> 00:27:02,760
Yeah, that's what I was saying.
939
00:27:02,760 --> 00:27:03,840
It's human and
940
00:27:04,080 --> 00:27:06,920
absolutely. So you're touching on something that is naturally difficult
941
00:27:06,960 --> 00:27:07,200
to do.
942
00:27:07,920 --> 00:27:09,520
But it's very interesting.
943
00:27:09,600 --> 00:27:09,840
I mean,
944
00:27:09,840 --> 00:27:10,480
your insights
945
00:27:10,600 --> 00:27:11,520
on what you live,
946
00:27:11,520 --> 00:27:12,400
then we can feel it.
947
00:27:14,000 --> 00:27:15,480
And you were touching on the
948
00:27:15,600 --> 00:27:16,800
AI and
949
00:27:16,960 --> 00:27:18,320
the future that might come.
950
00:27:19,280 --> 00:27:22,080
We have a feeling with the questions we are receiving
951
00:27:22,560 --> 00:27:23,840
that it accelerates.
952
00:27:24,560 --> 00:27:25,040
a lot.
953
00:27:25,600 --> 00:27:28,480
And within the visions that we were talking about,
954
00:27:29,200 --> 00:27:29,760
I think
955
00:27:30,640 --> 00:27:31,680
today they are still
956
00:27:32,240 --> 00:27:33,960
around $270
957
00:27:34,080 --> 00:27:38,240
billion contract active or to come here in the region.
958
00:27:38,800 --> 00:27:40,600
So things will continue to accelerate.
959
00:27:42,000 --> 00:27:43,600
We might end up also
960
00:27:43,760 --> 00:27:44,640
in a few years in
961
00:27:44,720 --> 00:27:46,480
a workforce shortage.
962
00:27:46,960 --> 00:27:48,800
It feels that the ways of working
963
00:27:49,600 --> 00:27:51,280
are going to change even further.
964
00:27:52,040 --> 00:27:52,960
It's already changing.
965
00:27:52,960 --> 00:27:54,080
It's already changing.
966
00:27:54,160 --> 00:27:55,760
So how do you prepare for that?
967
00:27:56,560 --> 00:27:57,520
Do you see it changing
968
00:27:57,600 --> 00:27:58,560
actively or
969
00:27:58,640 --> 00:27:59,440
do you feel that
970
00:28:00,000 --> 00:28:01,720
it's difficult to keep the pace of the
971
00:28:02,000 --> 00:28:05,840
change? It starts to change and
972
00:28:05,920 --> 00:28:06,840
it starts to change
973
00:28:06,880 --> 00:28:07,920
actively. I would say yes.
974
00:28:08,320 --> 00:28:09,120
The BIM,
975
00:28:09,120 --> 00:28:09,840
the BIM is
976
00:28:10,080 --> 00:28:10,800
something that
977
00:28:10,880 --> 00:28:11,680
triggers this.
978
00:28:12,640 --> 00:28:15,080
The fact that we have delivery processes that
979
00:28:15,120 --> 00:28:16,400
are faster.
980
00:28:16,720 --> 00:28:18,840
So there is a change in the
981
00:28:19,680 --> 00:28:20,800
construction methodology.
982
00:28:21,120 --> 00:28:21,440
We have,
983
00:28:21,680 --> 00:28:23,160
there is a growth in modular,
984
00:28:23,760 --> 00:28:25,440
in prefabrication I would say,
985
00:28:25,600 --> 00:28:27,120
less in modular construction.
986
00:28:28,320 --> 00:28:30,240
The big advantage is that you
987
00:28:30,320 --> 00:28:32,080
are securing time delivery
988
00:28:32,120 --> 00:28:33,280
or even speeding it.
989
00:28:34,160 --> 00:28:35,840
You are increasing the quality
990
00:28:36,640 --> 00:28:37,280
and you are
991
00:28:39,120 --> 00:28:40,240
reducing the waste
992
00:28:40,360 --> 00:28:42,640
and the loss of time.
993
00:28:43,600 --> 00:28:44,800
But it's true that
994
00:28:46,400 --> 00:28:47,000
there is a,
995
00:28:47,000 --> 00:28:47,920
I mean,
996
00:28:48,080 --> 00:28:49,520
you will need more skills.
997
00:28:50,720 --> 00:28:52,480
labor workforce.
998
00:28:53,840 --> 00:28:54,640
The fact
999
00:28:54,880 --> 00:28:56,560
that the market is growing
1000
00:28:57,440 --> 00:28:59,360
is going to put pressure on the supply chain,
1001
00:29:00,320 --> 00:29:02,160
right, which might not be prepared.
1002
00:29:02,160 --> 00:29:03,600
So that's why it's important maybe
1003
00:29:03,840 --> 00:29:05,600
to create relationships,
1004
00:29:05,600 --> 00:29:06,560
partner relationships,
1005
00:29:06,560 --> 00:29:07,560
not only with the client,
1006
00:29:07,560 --> 00:29:09,040
but with
1007
00:29:09,440 --> 00:29:12,000
the supply chain.
1008
00:29:12,000 --> 00:29:14,680
Why? Because when it's going to increase,
1009
00:29:14,680 --> 00:29:18,560
it's not only labor and cost of material that will
1010
00:29:19,520 --> 00:29:20,320
be counting.
1011
00:29:20,320 --> 00:29:21,520
It's really
1012
00:29:21,760 --> 00:29:22,920
a reliable partner.
1013
00:29:23,200 --> 00:29:23,920
And do you feel,
1014
00:29:23,920 --> 00:29:24,160
I mean,
1015
00:29:24,160 --> 00:29:26,960
Basics has been on the forefront of these developments.
1016
00:29:28,560 --> 00:29:29,600
The supply chain
1017
00:29:30,400 --> 00:29:32,720
probably is more difficult for them to follow.
1018
00:29:34,240 --> 00:29:35,520
Do you see that
1019
00:29:35,600 --> 00:29:38,000
also as a big risk coming forward?
1020
00:29:38,160 --> 00:29:41,680
Yes, it's already.
1021
00:29:42,480 --> 00:29:43,200
It's already.
1022
00:29:44,480 --> 00:29:46,160
It's already it's already a risk
1023
00:29:46,720 --> 00:29:47,600
supply chains,
1024
00:29:47,600 --> 00:29:49,920
okay, with what is happening also in the world,
1025
00:29:50,240 --> 00:29:51,360
the events
1026
00:29:51,600 --> 00:29:53,560
around the Middle East,
1027
00:29:53,560 --> 00:29:54,440
in the Red Sea,
1028
00:29:54,440 --> 00:29:55,040
and so on,
1029
00:29:55,040 --> 00:29:56,240
so that's
1030
00:29:56,720 --> 00:29:57,280
not helping,
1031
00:29:57,280 --> 00:29:58,160
so they are stretched,
1032
00:29:58,440 --> 00:29:58,640
I mean,
1033
00:29:58,640 --> 00:29:59,520
because they are,
1034
00:29:59,520 --> 00:30:00,080
I mean,
1035
00:30:00,080 --> 00:30:02,640
they have to deliver the material to the contractor.
1036
00:30:03,120 --> 00:30:04,640
So with very tight schedule,
1037
00:30:04,800 --> 00:30:05,760
right, generally,
1038
00:30:05,760 --> 00:30:07,000
okay, to be
1039
00:30:07,040 --> 00:30:08,080
honest with you,
1040
00:30:08,160 --> 00:30:09,200
we are sometimes late
1041
00:30:09,840 --> 00:30:10,640
with the engineering.
1042
00:30:10,640 --> 00:30:11,240
So we are
1043
00:30:11,280 --> 00:30:14,560
putting an additional stress to the supply chain.
1044
00:30:14,720 --> 00:30:15,520
On top of this,
1045
00:30:15,520 --> 00:30:16,320
it's growing.
1046
00:30:16,480 --> 00:30:19,200
So more and more sites are coming
1047
00:30:19,680 --> 00:30:21,520
and the delivery speed is the same
1048
00:30:22,400 --> 00:30:24,320
or even faster.
1049
00:30:24,720 --> 00:30:26,000
So it's going to create,
1050
00:30:26,080 --> 00:30:27,040
it's going to create,
1051
00:30:27,200 --> 00:30:28,160
it's already creating,
1052
00:30:28,160 --> 00:30:29,920
it's going to create more and more stress.
1053
00:30:30,680 --> 00:30:30,960
You were
1054
00:30:31,520 --> 00:30:34,200
talking about the people and I'm very interested to
1055
00:30:34,960 --> 00:30:38,400
that. One of the risks that we also see coming
1056
00:30:39,600 --> 00:30:42,800
is probably the change in the roles that you see
1057
00:30:43,000 --> 00:30:43,680
on the site.
1058
00:30:44,560 --> 00:30:45,840
I remember we
1059
00:30:45,920 --> 00:30:47,040
had to explain
1060
00:30:47,840 --> 00:30:49,480
how an organization chart works,
1061
00:30:49,480 --> 00:30:50,360
who is doing what,
1062
00:30:50,360 --> 00:30:50,960
are the roles.
1063
00:30:51,200 --> 00:30:52,080
And I see this
1064
00:30:52,320 --> 00:30:54,160
changing a lot in the next 5,
1065
00:30:54,160 --> 00:30:54,800
10 years.
1066
00:30:55,440 --> 00:30:57,600
And also the new generation coming in
1067
00:30:57,920 --> 00:31:00,880
probably will not go through the same path
1068
00:31:00,960 --> 00:31:03,600
that we lived and through the same hardship.
1069
00:31:05,440 --> 00:31:06,640
And we see also
1070
00:31:07,160 --> 00:31:08,800
what we call the mentorship gap
1071
00:31:09,600 --> 00:31:12,240
between people with your experience
1072
00:31:12,720 --> 00:31:14,760
at an operations manager level and then
1073
00:31:14,960 --> 00:31:16,360
the people on sites
1074
00:31:16,560 --> 00:31:17,520
that are quite young.
1075
00:31:18,600 --> 00:31:19,760
What would be some
1076
00:31:19,840 --> 00:31:21,120
lessons that you would
1077
00:31:21,360 --> 00:31:23,120
share with the next generation?
1078
00:31:23,520 --> 00:31:28,400
And I'm very curious to feel from your experience and what you see coming in
1079
00:31:29,840 --> 00:31:33,040
What are the roles or what we could say to that young generation
1080
00:31:34,320 --> 00:31:35,520
to come up
1081
00:31:35,920 --> 00:31:38,080
after a long period
1082
00:31:38,880 --> 00:31:39,520
in your seat?
1083
00:31:40,080 --> 00:31:40,880
No, it's
1084
00:31:40,960 --> 00:31:41,440
true that
1085
00:31:41,600 --> 00:31:44,320
there is a gap between when I was
1086
00:31:44,800 --> 00:31:45,720
twenty-five and
1087
00:31:45,920 --> 00:31:47,040
the twenty-five.
1088
00:31:47,640 --> 00:31:48,560
When I was twenty-five,
1089
00:31:48,560 --> 00:31:49,840
we were working like donkeys,
1090
00:31:49,840 --> 00:31:51,320
we were not counting hours,
1091
00:31:51,320 --> 00:31:51,680
and I can,
1092
00:31:51,920 --> 00:31:53,600
and I am understanding what is happening
1093
00:31:54,000 --> 00:31:54,480
now. So,
1094
00:31:54,480 --> 00:31:57,040
but it's together with evolution,
1095
00:31:57,040 --> 00:31:58,160
we work.
1096
00:31:58,800 --> 00:31:59,440
It's not that
1097
00:31:59,680 --> 00:32:00,480
we need to work
1098
00:32:01,040 --> 00:32:02,640
harder or faster,
1099
00:32:02,720 --> 00:32:03,760
we need to work better
1100
00:32:04,640 --> 00:32:05,360
and faster,
1101
00:32:05,360 --> 00:32:07,120
but it's working better.
1102
00:32:07,120 --> 00:32:09,520
So, all these tools with the new generation,
1103
00:32:09,920 --> 00:32:10,480
It's helping.
1104
00:32:10,800 --> 00:32:11,760
What I would say,
1105
00:32:11,760 --> 00:32:14,160
live with the period you are living in.
1106
00:32:14,240 --> 00:32:15,320
When I started,
1107
00:32:15,320 --> 00:32:16,240
there was no internet,
1108
00:32:16,240 --> 00:32:16,920
there was nothing.
1109
00:32:16,920 --> 00:32:17,200
I mean,
1110
00:32:17,600 --> 00:32:19,320
I had a small laptop.
1111
00:32:19,320 --> 00:32:21,280
I was very happy to have a laptop because it was
1112
00:32:21,840 --> 00:32:22,800
always desktop.
1113
00:32:22,800 --> 00:32:24,320
Now everything is on the phone.
1114
00:32:24,640 --> 00:32:25,680
Live with
1115
00:32:26,240 --> 00:32:26,880
the current,
1116
00:32:26,960 --> 00:32:27,920
with the current,
1117
00:32:28,320 --> 00:32:29,720
the current,
1118
00:32:29,760 --> 00:32:30,720
your time
1119
00:32:31,280 --> 00:32:33,600
and be proud of what you're doing,
1120
00:32:34,000 --> 00:32:34,960
right? And
1121
00:32:35,280 --> 00:32:37,240
do the necessary efforts.
1122
00:32:37,240 --> 00:32:37,440
I mean,
1123
00:32:39,280 --> 00:32:40,080
I was talking about
1124
00:32:40,920 --> 00:32:42,320
when things are getting
1125
00:32:42,400 --> 00:32:44,000
tough, right?
1126
00:32:46,480 --> 00:32:47,200
The role of
1127
00:32:47,920 --> 00:32:49,280
the leaders
1128
00:32:49,680 --> 00:32:50,280
is to,
1129
00:32:51,120 --> 00:32:51,920
when things are
1130
00:32:52,080 --> 00:32:52,720
getting tough,
1131
00:32:52,720 --> 00:32:54,000
it's creating uncertainty,
1132
00:32:54,640 --> 00:32:58,400
right? So the role of the leaders is to create stability,
1133
00:32:59,520 --> 00:33:03,520
stability and guide the people through this way.
1134
00:33:04,000 --> 00:33:07,280
And one of the most important thing is to
1135
00:33:08,480 --> 00:33:09,920
reduce, not put an
1136
00:33:10,160 --> 00:33:12,240
unnecessary pressure to the people,
1137
00:33:12,240 --> 00:33:13,920
especially the younger generation.
1138
00:33:14,400 --> 00:33:16,160
But everybody has to understand that
1139
00:33:16,480 --> 00:33:18,960
there is a little bit of pressure that needs to be taken,
1140
00:33:19,280 --> 00:33:20,000
right? So,
1141
00:33:20,320 --> 00:33:21,200
yes, so
1142
00:33:21,280 --> 00:33:21,800
try to,
1143
00:33:21,800 --> 00:33:22,160
I mean,
1144
00:33:22,400 --> 00:33:23,840
I have two words,
1145
00:33:24,080 --> 00:33:25,280
right? Rigor
1146
00:33:25,320 --> 00:33:26,000
and accuracy.
1147
00:33:26,320 --> 00:33:28,080
If you're rigorous and if you're accurate,
1148
00:33:28,240 --> 00:33:29,520
it's going to save you time
1149
00:33:30,000 --> 00:33:31,280
and time
1150
00:33:31,360 --> 00:33:31,840
for you,
1151
00:33:31,840 --> 00:33:32,160
for the
1152
00:33:32,480 --> 00:33:33,600
company and for everybody.
1153
00:33:34,080 --> 00:33:34,880
Very interesting.
1154
00:33:36,160 --> 00:33:38,080
Look, we're already reaching the end of
1155
00:33:39,360 --> 00:33:40,080
this conversation.
1156
00:33:40,080 --> 00:33:40,560
Times fly.
1157
00:33:40,720 --> 00:33:41,600
Yes, times fly.
1158
00:33:42,640 --> 00:33:43,280
I always
1159
00:33:43,440 --> 00:33:44,160
like to end up
1160
00:33:44,480 --> 00:33:44,760
with a
1161
00:33:44,960 --> 00:33:46,000
quick fire talk,
1162
00:33:46,240 --> 00:33:47,360
maybe with questions that are
1163
00:33:47,400 --> 00:33:48,320
a bit more direct.
1164
00:33:48,720 --> 00:33:50,160
And so
1165
00:33:50,960 --> 00:33:52,480
let me start with this one.
1166
00:33:53,120 --> 00:33:53,680
Can you share
1167
00:33:54,320 --> 00:33:54,880
with us
1168
00:33:55,040 --> 00:33:57,360
one innovation that made your life easier?
1169
00:33:57,840 --> 00:33:58,800
BIM. BIM.
1170
00:33:58,960 --> 00:33:59,920
BIM, definitely.
1171
00:34:00,480 --> 00:34:01,360
You can't manage,
1172
00:34:01,360 --> 00:34:02,160
you can't,
1173
00:34:02,240 --> 00:34:04,080
you cannot manage what you cannot see.
1174
00:34:04,480 --> 00:34:05,840
And now we see everything
1175
00:34:06,160 --> 00:34:08,720
and very quickly.
1176
00:34:09,280 --> 00:34:11,280
So that's that was
1177
00:34:11,320 --> 00:34:11,760
a that was
1178
00:34:12,040 --> 00:34:13,040
a that's a major
1179
00:34:13,280 --> 00:34:14,480
major innovation.
1180
00:34:14,480 --> 00:34:18,480
Yeah. And talking about the people,
1181
00:34:18,640 --> 00:34:19,600
what is the most
1182
00:34:19,680 --> 00:34:20,800
underrated role
1183
00:34:21,720 --> 00:34:22,560
on a project?
1184
00:34:23,920 --> 00:34:24,480
Listening. I
1185
00:34:26,320 --> 00:34:27,120
would say listening,
1186
00:34:27,120 --> 00:34:27,920
not the
1187
00:34:28,040 --> 00:34:29,120
polite listening,
1188
00:34:29,120 --> 00:34:30,560
right, but really listening
1189
00:34:31,120 --> 00:34:31,920
to what is said
1190
00:34:31,960 --> 00:34:33,240
and what is not said.
1191
00:34:34,080 --> 00:34:34,560
So a
1192
00:34:36,080 --> 00:34:37,160
lot of problems are
1193
00:34:37,600 --> 00:34:39,840
coming because we did not listen
1194
00:34:39,920 --> 00:34:40,960
to the full extent
1195
00:34:41,000 --> 00:34:41,600
of what
1196
00:34:41,680 --> 00:34:42,240
the people
1197
00:34:42,560 --> 00:34:43,120
are saying.
1198
00:34:43,680 --> 00:34:44,160
And I say,
1199
00:34:44,160 --> 00:34:47,560
and I would say that it's not easy because everything has to be fast.
1200
00:34:47,560 --> 00:34:49,360
So, and you are taking,
1201
00:34:49,400 --> 00:34:51,400
when somebody is responding to you,
1202
00:34:51,400 --> 00:34:52,720
are taking what you want,
1203
00:34:52,920 --> 00:34:54,240
what you want to hear.
1204
00:34:54,640 --> 00:34:55,680
And maybe it's not what
1205
00:34:57,200 --> 00:34:57,760
the people was
1206
00:34:57,880 --> 00:34:58,280
doing. And
1207
00:34:58,600 --> 00:35:01,760
it's also human if you hear something to try to solve it.
1208
00:35:02,320 --> 00:35:05,280
yourself? Is it easy for you to
1209
00:35:06,400 --> 00:35:07,520
give externally
1210
00:35:08,120 --> 00:35:08,800
when you are
1211
00:35:09,120 --> 00:35:11,440
managing a site and a big site?
1212
00:35:11,760 --> 00:35:14,160
Do you feel that you want to control everything
1213
00:35:14,200 --> 00:35:14,920
on site or there
1214
00:35:15,040 --> 00:35:15,960
are things that you can?
1215
00:35:15,960 --> 00:35:17,240
No. I
1216
00:35:17,680 --> 00:35:19,280
mean, you need to delegate.
1217
00:35:20,120 --> 00:35:21,600
It's delegate and control.
1218
00:35:21,600 --> 00:35:23,040
You need to empower the people.
1219
00:35:23,280 --> 00:35:24,640
You need to trust them.
1220
00:35:25,200 --> 00:35:26,000
that they will do.
1221
00:35:26,040 --> 00:35:27,360
Okay, and you need to control.
1222
00:35:27,360 --> 00:35:27,680
It's not
1223
00:35:27,760 --> 00:35:28,800
because you are delegating,
1224
00:35:28,800 --> 00:35:30,000
he's doing whatever he wants,
1225
00:35:30,000 --> 00:35:30,560
and then you're not
1226
00:35:30,600 --> 00:35:33,240
controlling. The control is not only to make sure that
1227
00:35:33,240 --> 00:35:35,440
he's doing in accordance to what you are requesting,
1228
00:35:35,600 --> 00:35:38,320
but it's also to show how important it is.
1229
00:35:38,960 --> 00:35:40,280
That what you are asking him to
1230
00:35:40,320 --> 00:35:43,840
do, you are controlling to show the importance of what you requested.
1231
00:35:44,000 --> 00:35:44,560
There's nothing,
1232
00:35:45,200 --> 00:35:46,240
I mean,
1233
00:35:46,880 --> 00:35:47,520
I remember,
1234
00:35:48,200 --> 00:35:51,280
if you are asking somebody to do and you are not controlling,
1235
00:35:51,680 --> 00:35:53,040
The guy will do the things,
1236
00:35:53,120 --> 00:35:54,160
then you're not controlling.
1237
00:35:54,160 --> 00:35:54,840
You're asking one,
1238
00:35:54,840 --> 00:35:56,240
two, three times at the end of the day.
1239
00:35:56,880 --> 00:35:57,400
He might say,
1240
00:35:57,440 --> 00:35:58,640
okay, but he's never controlling,
1241
00:35:58,640 --> 00:35:59,360
so we're going to do it.
1242
00:35:59,680 --> 00:36:01,360
So it's still about communication
1243
00:36:01,400 --> 00:36:02,320
and control.
1244
00:36:02,560 --> 00:36:03,680
And you were saying
1245
00:36:04,080 --> 00:36:05,520
we need to be ready to take
1246
00:36:05,760 --> 00:36:06,960
some hardship because
1247
00:36:07,360 --> 00:36:09,280
obviously it is pressure
1248
00:36:09,360 --> 00:36:11,400
and it is something that is not easy.
1249
00:36:11,400 --> 00:36:12,720
What is the hard lesson
1250
00:36:13,920 --> 00:36:15,280
that you have learned the hard way?
1251
00:36:19,280 --> 00:36:20,240
I would say
1252
00:36:21,120 --> 00:36:23,840
Being right doesn't mean that you always win.
1253
00:36:25,200 --> 00:36:26,480
So in construction,
1254
00:36:26,560 --> 00:36:29,360
facts are not
1255
00:36:29,440 --> 00:36:31,600
always beating
1256
00:36:31,840 --> 00:36:34,240
politics. I want to dig up on that,
1257
00:36:34,240 --> 00:36:35,280
but we don't have too much.
1258
00:36:36,080 --> 00:36:37,760
So do you have one
1259
00:36:38,560 --> 00:36:40,800
truth about the construction
1260
00:36:42,480 --> 00:36:43,000
that people
1261
00:36:43,040 --> 00:36:45,040
are not necessarily ready to say out loud?
1262
00:36:49,520 --> 00:36:50,640
Mistakes are man-made.
1263
00:36:52,480 --> 00:36:55,520
It's the majority of our problems is because it's
1264
00:36:55,600 --> 00:36:57,120
we are creating our own problems.
1265
00:36:58,960 --> 00:36:59,920
And it's human to
1266
00:37:00,240 --> 00:37:02,960
say, difficult to say it is
1267
00:37:03,120 --> 00:37:04,320
your mistake.
1268
00:37:04,720 --> 00:37:05,760
Extremely difficult,
1269
00:37:05,760 --> 00:37:06,600
extremely difficult,
1270
00:37:06,600 --> 00:37:08,320
yeah. And at the end of,
1271
00:37:08,600 --> 00:37:08,960
I mean,
1272
00:37:09,040 --> 00:37:09,920
that's part of life,
1273
00:37:09,920 --> 00:37:10,960
but mistakes
1274
00:37:11,040 --> 00:37:11,840
are part of life,
1275
00:37:12,000 --> 00:37:15,280
right? You were talking about the complexity.
1276
00:37:15,520 --> 00:37:17,040
I cannot imagine such a
1277
00:37:17,520 --> 00:37:18,880
complex project.
1278
00:37:19,360 --> 00:37:20,720
not happening without any issue,
1279
00:37:20,720 --> 00:37:21,160
right? So
1280
00:37:21,200 --> 00:37:21,680
we know
1281
00:37:21,720 --> 00:37:22,400
we're going to have
1282
00:37:22,600 --> 00:37:24,520
issues. And
1283
00:37:24,560 --> 00:37:25,360
I'm going to end up
1284
00:37:25,480 --> 00:37:25,640
on a
1285
00:37:25,760 --> 00:37:26,640
positive note,
1286
00:37:26,800 --> 00:37:29,760
Eve. What keeps you excited?
1287
00:37:30,320 --> 00:37:31,680
The transformation of the industry.
1288
00:37:33,080 --> 00:37:33,920
Really coming from
1289
00:37:34,360 --> 00:37:35,280
what I was with,
1290
00:37:35,280 --> 00:37:36,640
for instance,
1291
00:37:36,640 --> 00:37:37,760
no quality control,
1292
00:37:37,760 --> 00:37:38,040
what we
1293
00:37:38,080 --> 00:37:38,480
were doing,
1294
00:37:38,560 --> 00:37:39,680
we were doing everything
1295
00:37:39,760 --> 00:37:42,960
with a small laptop to what we are doing now with
1296
00:37:43,120 --> 00:37:43,360
AI, what
1297
00:37:44,000 --> 00:37:44,720
we are doing with
1298
00:37:45,000 --> 00:37:46,080
what we can do with
1299
00:37:46,160 --> 00:37:46,640
AI, sorry.
1300
00:37:47,000 --> 00:37:47,920
what we can do with
1301
00:37:48,000 --> 00:37:49,200
AI. Really,
1302
00:37:49,760 --> 00:37:50,160
we are
1303
00:37:50,200 --> 00:37:51,560
really starting to,
1304
00:37:52,280 --> 00:37:54,240
as I said before,
1305
00:37:54,480 --> 00:37:55,320
it's not only to
1306
00:37:55,360 --> 00:37:57,240
build faster,
1307
00:37:57,680 --> 00:37:58,880
but it's to build smarter.
1308
00:37:59,520 --> 00:38:00,640
And I'm excited by this,
1309
00:38:00,640 --> 00:38:01,440
by this evolution.
1310
00:38:01,600 --> 00:38:03,520
Yves, I've been excited about this discussion.
1311
00:38:04,640 --> 00:38:05,360
Thanks for having me.
1312
00:38:05,440 --> 00:38:07,360
Yeah, thank you very much for your time.
1313
00:38:08,640 --> 00:38:10,080
And I wish you all the best for these
1314
00:38:10,240 --> 00:38:11,120
big projects to come.
1315
00:38:11,520 --> 00:38:12,080
Thank you very much.
1316
00:38:12,240 --> 00:38:12,520
Thank you,
1317
00:38:12,560 --> 00:38:14,880
Yves. That was Accuracy Talks Straight,
1318
00:38:15,040 --> 00:38:16,320
Construction Middle East.
1319
00:38:16,960 --> 00:38:18,080
I'm Benoit Meloiteur,
1320
00:38:18,280 --> 00:38:19,840
and thanks a lot for listening.
1321
00:38:19,920 --> 00:38:21,440
If you enjoy the conversation,
1322
00:38:21,840 --> 00:38:25,680
don't forget to follow this podcast so you can be notified with the latest episode.
1323
00:38:26,480 --> 00:38:28,480
Don't hesitate to share it with your network,
1324
00:38:28,800 --> 00:38:29,600
and stay tuned
1325
00:38:29,680 --> 00:38:30,720
for the next episode.
1326
00:38:30,960 --> 00:38:31,600
It might be you.
00:00:00,000 --> 00:00:01,040
You talk about the role
2
00:00:01,080 --> 00:00:02,640
of an operations manager.
3
00:00:02,720 --> 00:00:04,080
His role is really to
4
00:00:04,160 --> 00:00:04,920
help the
5
00:00:05,040 --> 00:00:08,080
PM or the PD to not to fall into traps
6
00:00:08,160 --> 00:00:09,440
before it becomes a
7
00:00:09,520 --> 00:00:13,360
catastrophe. You need to create an atmosphere where the client will need you.
8
00:00:13,520 --> 00:00:14,480
It is a human.
9
00:00:14,800 --> 00:00:16,240
Story, a construction site.
10
00:00:16,320 --> 00:00:17,440
Being right
11
00:00:17,520 --> 00:00:18,080
doesn't mean
12
00:00:18,160 --> 00:00:19,040
that you always win.
13
00:00:19,120 --> 00:00:19,560
The problem
14
00:00:19,600 --> 00:00:22,000
with the digital tool is that you are seeing more problems.
15
00:00:22,000 --> 00:00:23,440
And it was like catching
16
00:00:23,480 --> 00:00:24,480
a train full speed.
17
00:00:24,720 --> 00:00:25,520
In every episode,
18
00:00:25,680 --> 00:00:29,040
we cut through the noise and look at the industry from different angles.
19
00:00:29,120 --> 00:00:30,160
Real conversation,
20
00:00:30,280 --> 00:00:30,960
all takes,
21
00:00:30,960 --> 00:00:32,080
no corporate polish.
22
00:00:34,200 --> 00:00:34,880
One, two,
23
00:00:34,880 --> 00:00:36,200
three, 4!
24
00:00:46,560 --> 00:00:47,360
Hi everyone,
25
00:00:47,520 --> 00:00:49,600
and welcome to Accuracy Talks Straight,
26
00:00:49,920 --> 00:00:51,200
Construction Middle East.
27
00:00:51,680 --> 00:00:52,880
I'm Benoit Meluata,
28
00:00:53,120 --> 00:00:56,320
and I sit down with the people building the future of construction
29
00:00:56,560 --> 00:00:57,520
in our region.
30
00:00:58,080 --> 00:00:58,960
In every episode,
31
00:00:58,960 --> 00:01:00,160
we cut through the noise
32
00:01:00,320 --> 00:01:01,600
and look at the industry
33
00:01:01,840 --> 00:01:03,040
from different angles.
34
00:01:03,600 --> 00:01:04,800
Real conversation,
35
00:01:05,280 --> 00:01:07,440
politics, no corporate polish.
36
00:01:08,000 --> 00:01:08,880
So let's dive in.
37
00:01:09,920 --> 00:01:10,480
And today
38
00:01:10,760 --> 00:01:11,520
I'm joined by
39
00:01:11,640 --> 00:01:12,800
an expert in the field,
40
00:01:13,080 --> 00:01:14,120
even more than expert,
41
00:01:14,120 --> 00:01:14,560
a friend.
42
00:01:16,000 --> 00:01:19,600
And a friend from the operations in construction,
43
00:01:19,840 --> 00:01:20,880
Yves, welcome.
44
00:01:21,280 --> 00:01:22,160
We know each other
45
00:01:22,240 --> 00:01:22,960
now for
46
00:01:23,280 --> 00:01:24,000
a few decades.
47
00:01:24,400 --> 00:01:24,880
20 years.
48
00:01:25,200 --> 00:01:25,840
20 years,
49
00:01:25,840 --> 00:01:28,160
yes. And I started with you,
50
00:01:29,200 --> 00:01:31,040
know, my construction journey,
51
00:01:31,200 --> 00:01:31,680
I would say.
52
00:01:32,080 --> 00:01:32,800
And I remember
53
00:01:32,840 --> 00:01:34,400
that I was
54
00:01:34,640 --> 00:01:36,000
first fresh graduate
55
00:01:36,240 --> 00:01:36,960
in the office
56
00:01:37,520 --> 00:01:39,280
And every time I had you on the phone,
57
00:01:39,360 --> 00:01:41,440
you were on site running left and right,
58
00:01:41,440 --> 00:01:42,160
and it was like
59
00:01:42,480 --> 00:01:42,920
catching a
60
00:01:43,240 --> 00:01:44,160
train full speed.
61
00:01:45,760 --> 00:01:47,280
So your journey has been
62
00:01:47,680 --> 00:01:48,800
also from
63
00:01:48,880 --> 00:01:49,680
the first day
64
00:01:50,000 --> 00:01:51,120
into the operations,
65
00:01:51,480 --> 00:01:52,160
and you are now
66
00:01:52,280 --> 00:01:54,720
operations manager here in the Middle East
67
00:01:55,280 --> 00:01:56,080
for Basics.
68
00:01:56,400 --> 00:01:56,960
For those who
69
00:01:57,200 --> 00:01:58,240
do not know Basics,
70
00:01:58,800 --> 00:02:00,280
Basics is a major player here
71
00:02:00,400 --> 00:02:01,080
in the region,
72
00:02:01,080 --> 00:02:02,240
also for decades.
73
00:02:03,200 --> 00:02:03,440
I mean,
74
00:02:03,440 --> 00:02:04,080
they have built
75
00:02:04,480 --> 00:02:06,720
monuments, Burj Khalifa is one,
76
00:02:08,480 --> 00:02:10,240
Dubai, waste to energy,
77
00:02:10,800 --> 00:02:11,520
the tram,
78
00:02:11,520 --> 00:02:12,200
the canal,
79
00:02:12,320 --> 00:02:13,360
the mosque,
80
00:02:13,680 --> 00:02:14,400
the mosque,
81
00:02:14,400 --> 00:02:15,280
the Ferrari world,
82
00:02:15,680 --> 00:02:16,320
you name it.
83
00:02:17,200 --> 00:02:18,160
And recently,
84
00:02:18,480 --> 00:02:19,160
also a few
85
00:02:19,200 --> 00:02:21,760
big ones where you've directly been involved,
86
00:02:22,160 --> 00:02:23,280
the Royal Atlantis
87
00:02:23,440 --> 00:02:24,000
is 1,
88
00:02:24,400 --> 00:02:26,320
and then also in the museums in
89
00:02:26,360 --> 00:02:27,040
Abu Dhabi,
90
00:02:27,280 --> 00:02:27,560
so the
91
00:02:27,680 --> 00:02:28,560
Zayed Museum,
92
00:02:28,640 --> 00:02:29,920
and more specifically for you,
93
00:02:30,160 --> 00:02:31,000
the Guggenheim Museum.
94
00:02:31,680 --> 00:02:33,760
So Basics is a major construction player,
95
00:02:33,760 --> 00:02:35,120
so I'll be very happy to
96
00:02:35,560 --> 00:02:37,760
dive in with you and get a bit of your experience.
97
00:02:38,080 --> 00:02:38,400
So when
98
00:02:38,800 --> 00:02:39,920
you talk about the role
99
00:02:40,440 --> 00:02:41,920
of an operations manager,
100
00:02:41,920 --> 00:02:42,720
maybe can you
101
00:02:43,440 --> 00:02:45,640
tell us a bit what it means exactly?
102
00:02:45,640 --> 00:02:47,520
Because I think it can mean a lot of different
103
00:02:47,840 --> 00:02:48,880
things. Yeah,
104
00:02:48,920 --> 00:02:49,280
I think
105
00:02:49,600 --> 00:02:50,240
the role
106
00:02:50,720 --> 00:02:52,040
has evolved throughout the
107
00:02:52,080 --> 00:02:53,760
years. It was before more
108
00:02:54,480 --> 00:02:55,920
linked to execution,
109
00:02:57,120 --> 00:03:00,000
schedule, follow up of the budget,
110
00:03:00,320 --> 00:03:01,160
follow-up of the
111
00:03:01,200 --> 00:03:02,720
resources to a more broader
112
00:03:02,880 --> 00:03:07,840
function. The operations manager is still overseeing these
113
00:03:08,160 --> 00:03:11,160
topics, but he's more delegating this to the
114
00:03:11,360 --> 00:03:12,120
project manager.
115
00:03:12,960 --> 00:03:16,320
And his role is more to anticipate,
116
00:03:16,400 --> 00:03:17,840
to guide the PM
117
00:03:18,080 --> 00:03:20,480
through the journey,
118
00:03:20,480 --> 00:03:22,400
through the side vision,
119
00:03:22,880 --> 00:03:24,640
right? His role is really to
120
00:03:25,200 --> 00:03:26,520
help the
121
00:03:26,560 --> 00:03:28,040
PM or the PD to
122
00:03:28,080 --> 00:03:29,680
not to fall into traps.
123
00:03:30,320 --> 00:03:31,760
before it becomes a
124
00:03:32,720 --> 00:03:35,200
catastrophe or becoming
125
00:03:35,320 --> 00:03:35,840
an issue.
126
00:03:36,400 --> 00:03:38,320
And also by overseeing more
127
00:03:38,800 --> 00:03:40,480
projects, he can
128
00:03:40,560 --> 00:03:43,200
also highlight trends
129
00:03:43,600 --> 00:03:44,800
between the projects,
130
00:03:45,120 --> 00:03:46,640
right? See what is going well,
131
00:03:46,880 --> 00:03:48,240
positive, the negative,
132
00:03:48,640 --> 00:03:49,320
and also is a
133
00:03:49,520 --> 00:03:50,560
creative force
134
00:03:51,040 --> 00:03:52,000
to adapt
135
00:03:52,080 --> 00:03:53,520
or to reinforce
136
00:03:55,240 --> 00:03:56,160
what he has seen.
137
00:03:57,680 --> 00:03:58,440
Creative force,
138
00:03:58,440 --> 00:03:59,360
as you mentioned it,
139
00:03:59,440 --> 00:04:00,920
I expect it to have changed.
140
00:04:00,920 --> 00:04:01,200
I mean,
141
00:04:01,440 --> 00:04:03,600
we have here in the region a lot of vision
142
00:04:04,480 --> 00:04:05,520
that are driving
143
00:04:05,760 --> 00:04:06,360
the market.
144
00:04:06,360 --> 00:04:07,920
And if you think about the vision
145
00:04:08,000 --> 00:04:08,960
2031, I mean,
146
00:04:08,960 --> 00:04:09,920
there is a huge
147
00:04:10,080 --> 00:04:11,040
emphasis on
148
00:04:11,440 --> 00:04:13,280
ESG, on data-driven
149
00:04:13,520 --> 00:04:15,760
operations. So
150
00:04:16,240 --> 00:04:18,240
That has changed probably the way
151
00:04:18,480 --> 00:04:19,360
you act on site.
152
00:04:19,360 --> 00:04:20,320
Do you feel it?
153
00:04:20,520 --> 00:04:20,960
What are
154
00:04:21,120 --> 00:04:24,400
now the main drivers that you are paying attention to
155
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as an operations manager?
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At making sure that
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project is on time,
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project is under the budget and so on and so on,
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of course,
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because this is
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one of the
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matters that
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are important.
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But also
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what is
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important is
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the relationship that you are creating with
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the client.
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Client needs
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You need to create
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an atmosphere where the client will need you,
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right? You need the client,
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they will need you.
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have also
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the aspects of safety and quality,
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of course.
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And what is also important for me,
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yes, technology are important,
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but what is important are the people.
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Having the people,
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keeping the people motivated,
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seeing that the people are still motivating throughout the project,
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seeing that they are
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continuously improving,
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that's also
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something that is very
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rewarding. And this is what
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I try to look
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at. I mean,
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we hear a lot about people and I
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fully relate to that.
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I think
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it is a human
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story, a construction site.
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It is living and it's passionate people
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trying to work out together
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very challenging
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things. So
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what would be for you a
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successful operation manager if you had,
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based on your experience,
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some tricks that you could explain
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to people maybe becoming one day an operations manager
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for a region.
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Okay, time and cost is something which matters,
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but that's not
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the sole purpose
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of being an
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operation manager.
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As I was explaining,
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client trust
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and building the relationship is
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extremely, extremely important.
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having discussions with them,
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making sure that,
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okay, they're satisfied,
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understanding their expectations,
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and driving
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your team
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within the boundaries of the contract,
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of course,
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through this expectation,
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safety is a key factor.
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Nobody can be
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prouder than
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having led aside without
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accident. As I said,
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keeping the motivation of the people,
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That's also a
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really important
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quality, no
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rework. That
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if you can do a
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job without
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rework or less
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rework, that's also a
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measure of satisfaction.
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I agree.
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I mean,
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safety has been
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placed number one for the right reason and probably has to
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stay there.
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Do you think that the evolution of the
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other focus
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areas that have become
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the digital
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ESG and all that.
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Does it still leave that space for the real focus
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of safety or would you say it's a combination of things
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that you need to juggle with?
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What I wanted
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to add also in the measurement of success,
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if you are capable
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of making
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an innovation,
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right, be it
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a technical one or in the process and having
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the success associated to this is also
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rewarding. So
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I would say
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there innovate.
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That's there innovate in whatever you want
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under a
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certain control,
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of course,
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there because
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the reward is even better.
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So we are inaccuracy talk straight
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and you are talking about being on time,
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controlling the cost.
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I think,
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unfortunately, that is not the image
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always that the construction world has.
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I mean,
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some of the sites are delayed,
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and especially the major ones,
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most of the time for certain reasons that
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maybe we're going to touch base.
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But I would like to
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have from you a
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bit of
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an idea of where the construction world is today
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from your lens,
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from your perspective,
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as someone being really
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on the side,
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seeing it
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day-to-day, and especially on these major projects.
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It's tough.
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It's clients are
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very demanding
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in terms of
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quality, safety,
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sustainability, planning,
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planning. Now that we have the digital tools,
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it's raising the bar.
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So because we have these
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digital tools,
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then one might believe that it's going
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to go faster.
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The problem
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with the digital tool is that you are seeing more problems.
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So you have more to solve because you are aware.
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So this is one of the advantages
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of the digital tools.
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And then
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I see an evolution with clients who are more interested also,
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not only on the quality and so on,
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but they're
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also more implicated in
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the, how would I say this,
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the operations and the maintenance afterwards.
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the life cycle cost,
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I see this more and more.
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So As the operations manager,
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you take out a bit
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the focus not only just on the construction,
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but really
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for the longer life cycle,
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more. If
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the project is,
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I mean,
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if the project
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is requesting this,
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yes, because you have
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the expectations of the client.
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The client is not only
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happy to have his building,
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he just wants to make sure that,
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okay, it's
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not going to,
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I mean,
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that the
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installation are
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okay, that it meets the sustainability.
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requirements, but it's also part of the design
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and the associated engineering.
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So, yes.
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Basics has been
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one of the first really to implement
341
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the BIM.
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You were talking about digital
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years back.
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I mean,
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one of the
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best examples,
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and it just opened
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this week,
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was the
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Grant Museum in Egypt,
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00:10:02,400 --> 00:10:02,880
in Cairo.
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00:10:02,880 --> 00:10:03,360
That was
353
00:10:04,240 --> 00:10:06,000
one of the first big projects
354
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years back where Basics really focused on implementing the BIM.
355
00:10:10,040 --> 00:10:10,960
And I'm now on
356
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the other side of the table,
357
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inaccuracy, right?
358
00:10:14,080 --> 00:10:16,960
And we see a lot of clients coming to us
359
00:10:18,240 --> 00:10:19,960
wanting to do that digital
360
00:10:20,160 --> 00:10:22,320
implementation and digital transformation.
361
00:10:22,960 --> 00:10:24,400
But it is a difficult journey,
362
00:10:24,400 --> 00:10:25,680
and I think you still have
363
00:10:26,560 --> 00:10:28,800
a lot of actors in the markets
364
00:10:28,880 --> 00:10:29,840
that are not there yet.
365
00:10:31,000 --> 00:10:32,720
Do you see
366
00:10:33,240 --> 00:10:34,240
an evolution in
367
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the adoption
368
00:10:35,200 --> 00:10:37,680
or do you still see a lot of difficulties you are
369
00:10:37,760 --> 00:10:38,440
partnering with
370
00:10:38,640 --> 00:10:40,680
other contractors on a lot of sites?
371
00:10:41,200 --> 00:10:42,160
And there is
372
00:10:42,400 --> 00:10:43,360
probably still a gap
373
00:10:43,600 --> 00:10:45,760
between what the client requires and what is
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actually live on site.
375
00:10:47,680 --> 00:10:49,040
I just want to have your...
376
00:10:49,520 --> 00:10:50,800
Yeah, so
377
00:10:50,960 --> 00:10:53,520
my first encounter with BIM was in 2010,
378
00:10:53,520 --> 00:10:53,960
in fact,
379
00:10:53,960 --> 00:10:54,160
on the
380
00:10:54,240 --> 00:10:55,080
Cleveland Clinic
381
00:10:56,000 --> 00:10:56,480
Abu Dhabi.
382
00:10:57,320 --> 00:10:58,320
where it was
383
00:10:58,360 --> 00:10:59,520
really the premises.
384
00:10:59,520 --> 00:11:00,160
The first time
385
00:11:00,320 --> 00:11:00,680
I saw
386
00:11:00,800 --> 00:11:02,800
this, really,
387
00:11:02,800 --> 00:11:03,600
it was
388
00:11:03,680 --> 00:11:05,760
really, really the premises was
389
00:11:06,160 --> 00:11:07,520
difficult to implement and so on.
390
00:11:07,520 --> 00:11:08,000
So I saw,
391
00:11:08,640 --> 00:11:10,640
so I went back to France and then I came back
392
00:11:11,360 --> 00:11:11,600
and I
393
00:11:12,560 --> 00:11:13,800
saw the total evolution.
394
00:11:13,800 --> 00:11:14,320
But because,
395
00:11:14,360 --> 00:11:18,320
and it's in line with the evolution of all
396
00:11:18,960 --> 00:11:20,200
the the
397
00:11:20,360 --> 00:11:21,600
computer engineering.
398
00:11:21,760 --> 00:11:22,640
So it's going
399
00:11:22,800 --> 00:11:23,680
very fast.
400
00:11:23,840 --> 00:11:26,000
AI is adding up.
401
00:11:26,160 --> 00:11:27,520
And because of this,
402
00:11:27,760 --> 00:11:30,400
yes, client wants to be involved in this.
403
00:11:30,400 --> 00:11:31,200
They want more
404
00:11:31,240 --> 00:11:31,680
and more
405
00:11:31,720 --> 00:11:32,160
and more.
406
00:11:32,400 --> 00:11:34,640
And we need to adapt to this.
407
00:11:35,200 --> 00:11:36,240
And if you're not,
408
00:11:36,800 --> 00:11:37,520
I mean,
409
00:11:37,600 --> 00:11:41,280
the successful companies will be the one who will be adopt this.
410
00:11:41,600 --> 00:11:42,560
We are talking about,
411
00:11:42,640 --> 00:11:43,360
I remember
412
00:11:43,680 --> 00:11:44,160
BIM was
413
00:11:44,240 --> 00:11:45,680
3D, then we
414
00:11:45,960 --> 00:11:47,120
incorporate the 4D,
415
00:11:47,120 --> 00:11:48,920
5D, now we incorporate the 6D,
416
00:11:48,920 --> 00:11:50,240
which is the sustainability.
417
00:11:50,560 --> 00:11:52,560
So the people who will be
418
00:11:52,720 --> 00:11:54,800
in the position to manage this,
419
00:11:54,800 --> 00:11:55,680
to leverage this
420
00:11:55,840 --> 00:11:56,760
will have a
421
00:11:57,120 --> 00:11:58,880
competitive advantage.
422
00:11:59,120 --> 00:11:59,680
But of course,
423
00:11:59,680 --> 00:12:00,400
the client,
424
00:12:01,120 --> 00:12:02,720
they won't also be part of it,
425
00:12:03,520 --> 00:12:05,040
and they are requesting more.
426
00:12:06,000 --> 00:12:07,040
They will always request more,
427
00:12:07,120 --> 00:12:08,400
probably. Yes,
428
00:12:08,400 --> 00:12:09,400
but more and faster.
429
00:12:09,520 --> 00:12:10,320
More and faster.
430
00:12:10,640 --> 00:12:12,360
But the implementation,
431
00:12:12,360 --> 00:12:12,560
I mean,
432
00:12:12,560 --> 00:12:14,080
it's very interesting what you're saying.
433
00:12:15,360 --> 00:12:16,800
Basically, you have to adapt,
434
00:12:17,280 --> 00:12:18,320
right? You have to.
435
00:12:18,400 --> 00:12:20,240
And there is no way around it.
436
00:12:20,240 --> 00:12:20,720
No way.
437
00:12:21,200 --> 00:12:23,440
Do you feel that you are helped along that journey
438
00:12:23,440 --> 00:12:26,320
or that you just have to learn along the way
439
00:12:26,560 --> 00:12:27,960
how these tools work?
440
00:12:28,160 --> 00:12:28,880
In what sense?
441
00:12:29,840 --> 00:12:30,960
With incentives,
442
00:12:30,960 --> 00:12:33,760
with proper support from the start.
443
00:12:33,760 --> 00:12:34,640
I'm thinking about
444
00:12:34,840 --> 00:12:35,840
a major site,
445
00:12:36,040 --> 00:12:38,640
difficulties of digital implementation that we see and
446
00:12:38,720 --> 00:12:40,240
we discuss a lot with our clients.
447
00:12:40,720 --> 00:12:42,480
Is the solution
448
00:12:43,200 --> 00:12:44,400
started on time?
449
00:12:44,720 --> 00:12:47,040
Is the solution really adopted
450
00:12:47,520 --> 00:12:51,200
throughout the site with the different people in different roles that you have?
451
00:12:52,160 --> 00:12:53,280
Is the client
452
00:12:53,520 --> 00:12:55,280
understanding the difficulties
453
00:12:56,200 --> 00:12:57,680
of certain requirements
454
00:12:58,560 --> 00:13:00,520
based on that digital implementation?
455
00:13:00,520 --> 00:13:01,640
You were talking about the
456
00:13:01,760 --> 00:13:02,720
4D, 5D,
457
00:13:02,720 --> 00:13:06,560
6D. 3D probably is really adopted.
458
00:13:07,680 --> 00:13:10,400
4D I think everyone already understands
459
00:13:11,280 --> 00:13:12,400
what you can do with it.
460
00:13:12,960 --> 00:13:15,160
5D is probably another discussion on the
461
00:13:15,440 --> 00:13:17,040
cost and then 6D.
462
00:13:17,600 --> 00:13:19,720
So do you how
463
00:13:19,760 --> 00:13:21,760
do you manage to learn these things?
464
00:13:21,760 --> 00:13:24,240
The first time you learned about 5D and 6D?
465
00:13:25,120 --> 00:13:25,680
First time
466
00:13:26,000 --> 00:13:27,280
it was on the side because it was a
467
00:13:27,360 --> 00:13:29,720
it was a requirement
468
00:13:30,800 --> 00:13:32,280
from the contract and
469
00:13:33,600 --> 00:13:35,360
the first time I heard this I see.
470
00:13:36,120 --> 00:13:37,680
How we are going to implement this?
471
00:13:38,880 --> 00:13:39,840
You need experts.
472
00:13:40,480 --> 00:13:40,720
I mean,
473
00:13:41,440 --> 00:13:42,080
there's something
474
00:13:42,240 --> 00:13:42,760
that we don't,
475
00:13:42,760 --> 00:13:42,960
I mean,
476
00:13:42,960 --> 00:13:43,680
I don't know.
477
00:13:43,840 --> 00:13:44,720
I need experts,
478
00:13:44,800 --> 00:13:47,600
somebody to help us to go into the right direction.
479
00:13:48,000 --> 00:13:49,040
Because you can go this way,
480
00:13:49,040 --> 00:13:50,080
you can go this way.
481
00:13:51,120 --> 00:13:53,040
But if the client wants you to go this way,
482
00:13:53,040 --> 00:13:54,280
you'd better not go the other one
483
00:13:54,400 --> 00:13:57,360
because it's going to use time to come back.
484
00:13:58,560 --> 00:13:59,480
Clients are
485
00:13:59,840 --> 00:14:02,000
understanding, maybe not the full,
486
00:14:02,000 --> 00:14:04,080
but if you are explaining to them
487
00:14:04,320 --> 00:14:07,400
exactly, what is associated
488
00:14:07,440 --> 00:14:08,880
with what they are requesting,
489
00:14:09,040 --> 00:14:10,000
they understand.
490
00:14:10,160 --> 00:14:11,760
But first you need to understand yourself.
491
00:14:12,480 --> 00:14:12,720
And I
492
00:14:12,800 --> 00:14:14,640
think there is much more awareness
493
00:14:14,800 --> 00:14:15,800
on the client side.
494
00:14:15,800 --> 00:14:16,080
I mean,
495
00:14:16,080 --> 00:14:19,280
we see it with the discussions that we are having with them
496
00:14:20,800 --> 00:14:22,240
compared to a few years back.
497
00:14:22,800 --> 00:14:27,600
They have probably also people internally that understand what it means in terms of requirement.
498
00:14:27,640 --> 00:14:29,280
It's not just a copy paste anymore.
499
00:14:31,120 --> 00:14:32,480
But we still see a lot of
500
00:14:32,640 --> 00:14:33,520
people also
501
00:14:34,160 --> 00:14:36,720
buying licenses because they think it's going to work,
502
00:14:37,120 --> 00:14:37,840
and then
503
00:14:38,080 --> 00:14:40,240
suddenly the software is not used
504
00:14:40,560 --> 00:14:41,760
and it dies a bit.
505
00:14:42,720 --> 00:14:43,840
We're talking a lot about BIM,
506
00:14:43,840 --> 00:14:44,880
but do you see other
507
00:14:45,520 --> 00:14:46,480
big changes
508
00:14:46,800 --> 00:14:48,640
on site today that are really
509
00:14:48,880 --> 00:14:51,600
helping in terms of tools that you can use?
510
00:14:52,200 --> 00:14:53,200
I'm thinking about
511
00:14:53,920 --> 00:14:55,600
the client wants to see more.
512
00:14:56,000 --> 00:14:57,360
Yeah, did
513
00:14:57,440 --> 00:14:57,680
you? Yeah,
514
00:14:57,800 --> 00:14:59,520
and you have some digital reality.
515
00:14:59,760 --> 00:15:02,160
Correct. Some tools to follow up the site.
516
00:15:02,720 --> 00:15:03,760
Is that really used?
517
00:15:04,040 --> 00:15:04,720
It's not used.
518
00:15:04,800 --> 00:15:05,440
It's not used.
519
00:15:05,600 --> 00:15:05,800
I know
520
00:15:05,840 --> 00:15:07,040
that on the Guggenheim Museum
521
00:15:07,120 --> 00:15:09,120
we are using it.
522
00:15:09,120 --> 00:15:10,560
was really the start,
523
00:15:10,560 --> 00:15:11,200
the start for me,
524
00:15:11,200 --> 00:15:11,720
the start
525
00:15:11,760 --> 00:15:12,920
for the company,
526
00:15:12,920 --> 00:15:13,280
I believe.
527
00:15:15,080 --> 00:15:16,000
Is it useful?
528
00:15:16,000 --> 00:15:16,800
I guess yes.
529
00:15:19,680 --> 00:15:20,960
It's a constant evolution.
530
00:15:21,520 --> 00:15:22,520
We are,
531
00:15:22,800 --> 00:15:24,400
I believe that we are trying a lot of things
532
00:15:25,040 --> 00:15:26,800
to see what is the best fit.
533
00:15:27,360 --> 00:15:28,320
Yes, the ID,
534
00:15:28,320 --> 00:15:29,680
virtual reality
535
00:15:29,920 --> 00:15:30,320
is good.
536
00:15:30,480 --> 00:15:31,200
Is it useful?
537
00:15:31,200 --> 00:15:34,160
Yes, most probably because you can project yourself,
538
00:15:34,480 --> 00:15:36,400
but there is always a difference between virtual
539
00:15:36,720 --> 00:15:38,160
and real.
540
00:15:38,640 --> 00:15:39,360
That's for sure.
541
00:15:39,520 --> 00:15:41,440
And then I guess we'll come back to
542
00:15:41,800 --> 00:15:43,120
where do you put your focus on,
543
00:15:43,120 --> 00:15:46,520
right? So you're already focused on following the planning,
544
00:15:46,520 --> 00:15:47,360
on following the cost,
545
00:15:47,360 --> 00:15:48,400
on following the requirements,
546
00:15:48,400 --> 00:15:49,000
on making a
547
00:15:49,120 --> 00:15:50,800
relationship with the client.
548
00:15:50,880 --> 00:15:52,520
But what I would like to
549
00:15:52,720 --> 00:15:53,760
add is that
550
00:15:54,400 --> 00:15:55,760
technology is
551
00:15:55,800 --> 00:15:56,480
an enabler.
552
00:15:56,840 --> 00:15:57,440
It's a tool,
553
00:15:58,000 --> 00:15:59,600
right? If you don't have the mindset
554
00:16:00,000 --> 00:16:01,320
to move in this direction,
555
00:16:01,320 --> 00:16:03,440
if you don't have the people to move in this direction,
556
00:16:03,640 --> 00:16:04,600
the technology will be,
557
00:16:04,600 --> 00:16:04,800
I mean,
558
00:16:05,080 --> 00:16:06,800
it will not deliver what is expected.
559
00:16:06,800 --> 00:16:07,120
You were
560
00:16:07,680 --> 00:16:09,440
explaining software that we are buying,
561
00:16:09,440 --> 00:16:10,400
nobody's using,
562
00:16:11,600 --> 00:16:12,040
but we need
563
00:16:12,080 --> 00:16:12,920
first to deliver,
564
00:16:12,920 --> 00:16:14,240
to know
565
00:16:14,280 --> 00:16:14,920
what we
566
00:16:14,960 --> 00:16:15,600
want to do,
567
00:16:16,160 --> 00:16:18,160
to have the mindset of the people in line,
568
00:16:18,560 --> 00:16:20,320
right? Then to have the people,
569
00:16:20,640 --> 00:16:21,360
and then
570
00:16:21,520 --> 00:16:22,640
we can choose
571
00:16:22,720 --> 00:16:23,520
the right tool.
572
00:16:24,200 --> 00:16:25,840
What are you trying to solve?
573
00:16:26,240 --> 00:16:27,680
and having the right mindset.
574
00:16:27,680 --> 00:16:29,280
That's the two things.
575
00:16:30,400 --> 00:16:33,440
Now, you were talking about the contract very briefly.
576
00:16:33,920 --> 00:16:36,160
I think there has been also a lot of changes
577
00:16:36,640 --> 00:16:37,760
contractually throughout
578
00:16:37,840 --> 00:16:38,560
the years.
579
00:16:39,280 --> 00:16:40,640
We were talking about helping,
580
00:16:40,960 --> 00:16:41,400
I think,
581
00:16:42,080 --> 00:16:43,760
to push on the collaboration side
582
00:16:43,880 --> 00:16:45,120
from the client.
583
00:16:45,760 --> 00:16:49,120
How have you seen from your perspective that change
584
00:16:49,200 --> 00:16:50,840
in terms of type of contract
585
00:16:51,040 --> 00:16:53,040
from a build only to a design and build?
586
00:16:53,520 --> 00:16:54,840
to a PPP structure,
587
00:16:54,840 --> 00:16:55,320
an ECI.
588
00:16:55,360 --> 00:16:55,560
I mean,
589
00:16:55,560 --> 00:16:56,400
now we are seeing,
590
00:16:57,520 --> 00:16:58,400
the EC4,
591
00:16:58,400 --> 00:16:58,960
we are seeing
592
00:16:59,000 --> 00:17:00,640
a lot of different type of contracts.
593
00:17:01,280 --> 00:17:03,360
Do you see that evolution positive
594
00:17:03,440 --> 00:17:05,440
and in the right direction for collaboration?
595
00:17:05,440 --> 00:17:05,920
Yes, I mean,
596
00:17:05,920 --> 00:17:06,960
collaboration, I mean,
597
00:17:07,040 --> 00:17:08,880
a collaborative
598
00:17:09,040 --> 00:17:09,920
delivery method
599
00:17:10,240 --> 00:17:12,160
is for me what needs to happen.
600
00:17:12,720 --> 00:17:13,120
All right,
601
00:17:13,120 --> 00:17:15,120
the construction,
602
00:17:15,200 --> 00:17:17,200
some of the construction projects failed,
603
00:17:17,200 --> 00:17:18,560
why? Not because there were
604
00:17:19,280 --> 00:17:20,960
not enough efforts and so on,
605
00:17:21,520 --> 00:17:22,240
but because
606
00:17:22,320 --> 00:17:23,840
the contract were not balanced.
607
00:17:24,480 --> 00:17:25,600
So all the
608
00:17:26,320 --> 00:17:28,280
majority of the risk is put on the
609
00:17:28,640 --> 00:17:29,840
contractor. So
610
00:17:29,920 --> 00:17:31,920
if we have first and clear,
611
00:17:32,080 --> 00:17:33,800
fair and clear contracts,
612
00:17:33,800 --> 00:17:37,120
it will help to avoid these issues.
613
00:17:37,440 --> 00:17:39,280
Also removing ambiguities.
614
00:17:39,800 --> 00:17:42,760
When you have specifications that are not talking to each other
615
00:17:43,240 --> 00:17:44,800
or even contradicting themselves,
616
00:17:44,840 --> 00:17:48,720
it's better to try to remove this before you start.
617
00:17:49,360 --> 00:17:51,520
And then one thing extremely important is to have a
618
00:17:51,560 --> 00:17:52,480
realistic planning.
619
00:17:53,480 --> 00:17:53,840
I guess
620
00:17:54,240 --> 00:17:54,720
if you are
621
00:17:54,760 --> 00:17:57,160
engaging yourself into a contract where
622
00:17:57,200 --> 00:17:58,720
it's unrealistic,
623
00:18:00,400 --> 00:18:02,080
you will have to justify the delay
624
00:18:02,400 --> 00:18:03,240
and it's
625
00:18:03,720 --> 00:18:04,640
a constant battle.
626
00:18:04,640 --> 00:18:05,920
So if you have,
627
00:18:06,240 --> 00:18:08,560
and this is what we are seeing now with the ECI,
628
00:18:08,600 --> 00:18:10,080
early contractor involvement,
629
00:18:10,360 --> 00:18:12,720
where we are discussing the design,
630
00:18:12,720 --> 00:18:13,360
the design.
631
00:18:13,360 --> 00:18:13,920
I mean,
632
00:18:14,120 --> 00:18:15,840
and what is
633
00:18:16,160 --> 00:18:17,120
funny is that
634
00:18:17,520 --> 00:18:19,280
At the beginning of the ECI process,
635
00:18:19,280 --> 00:18:21,040
I believe that the consultant will see who
636
00:18:21,160 --> 00:18:22,080
is this contractor
637
00:18:22,240 --> 00:18:23,680
telling me what
638
00:18:24,080 --> 00:18:24,720
I have to do.
639
00:18:25,040 --> 00:18:25,840
No, they are really,
640
00:18:25,840 --> 00:18:26,560
really, really
641
00:18:27,520 --> 00:18:29,520
attracted, but also by this type
642
00:18:29,920 --> 00:18:31,840
of involvement
643
00:18:32,080 --> 00:18:34,880
because it's going to ease up the process.
644
00:18:35,120 --> 00:18:35,600
It's going
645
00:18:35,680 --> 00:18:37,200
to secure.
646
00:18:37,280 --> 00:18:39,120
I'm not saying that it's going to speed
647
00:18:39,280 --> 00:18:39,880
the delivery,
648
00:18:39,880 --> 00:18:41,240
but it's going to secure the
649
00:18:41,600 --> 00:18:43,840
delivery. And you're touching
650
00:18:44,200 --> 00:18:44,480
a bit
651
00:18:44,520 --> 00:18:44,960
on the.
652
00:18:45,520 --> 00:18:47,280
the hardship sometimes of a contractor.
653
00:18:48,800 --> 00:18:49,800
How much do you suffer?
654
00:18:50,240 --> 00:18:51,520
I want to understand,
655
00:18:52,000 --> 00:18:53,440
maybe share with the audience,
656
00:18:53,920 --> 00:18:54,600
it is a journey.
657
00:18:54,600 --> 00:18:55,560
We know it's never easy.
658
00:18:55,560 --> 00:18:55,760
I mean,
659
00:18:55,760 --> 00:18:58,480
you are studying major projects in a very short time.
660
00:18:58,480 --> 00:18:59,360
And as you said,
661
00:18:59,360 --> 00:19:00,320
you know you have
662
00:19:00,360 --> 00:19:01,120
a lot of pressure.
663
00:19:02,160 --> 00:19:02,560
But you're
664
00:19:02,720 --> 00:19:03,600
talking about
665
00:19:04,960 --> 00:19:05,680
diving into
666
00:19:05,760 --> 00:19:07,440
battles or
667
00:19:07,840 --> 00:19:09,360
really a smooth ride.
668
00:19:10,520 --> 00:19:11,680
What makes it tip?
669
00:19:13,120 --> 00:19:13,760
Do you have
670
00:19:13,840 --> 00:19:15,280
something that you can share
671
00:19:16,160 --> 00:19:17,760
to maybe help avoid
672
00:19:18,560 --> 00:19:19,680
falling into battles,
673
00:19:19,680 --> 00:19:20,800
or... If you fall,
674
00:19:20,800 --> 00:19:23,920
do you think you are helped contractually speaking?
675
00:19:24,800 --> 00:19:25,520
We are obviously,
676
00:19:25,520 --> 00:19:26,240
as accuracy,
677
00:19:26,240 --> 00:19:27,040
involved a lot
678
00:19:27,120 --> 00:19:28,480
in major disputes.
679
00:19:30,240 --> 00:19:32,240
And we come in as a third party
680
00:19:33,280 --> 00:19:34,000
to mediate,
681
00:19:34,240 --> 00:19:37,360
to try to have an independent assessment because we feel
682
00:19:38,000 --> 00:19:40,160
the emotions that you see on site
683
00:19:40,480 --> 00:19:41,200
are sometimes
684
00:19:41,520 --> 00:19:44,480
pulling you towards more a battle than a resolution.
685
00:19:44,880 --> 00:19:46,480
And then you can't focus,
686
00:19:46,520 --> 00:19:47,360
as you were saying,
687
00:19:47,640 --> 00:19:48,640
on the operations.
688
00:19:48,960 --> 00:19:50,080
on the planning
689
00:19:50,160 --> 00:19:51,200
on moving forward.
690
00:19:51,440 --> 00:19:53,440
You have to focus on battle and claims and
691
00:19:53,760 --> 00:19:56,320
dispute. So how do
692
00:19:56,800 --> 00:19:59,040
you see it fall into that trap?
693
00:19:59,280 --> 00:20:00,640
And if it's there,
694
00:20:01,200 --> 00:20:02,480
is it easy to get out?
695
00:20:02,720 --> 00:20:03,280
Do you have...
696
00:20:04,880 --> 00:20:06,080
I would say two things.
697
00:20:06,080 --> 00:20:06,800
First of all,
698
00:20:08,000 --> 00:20:09,200
the major
699
00:20:09,360 --> 00:20:12,720
issues are coming from small misunderstandings at the beginning.
700
00:20:13,680 --> 00:20:15,360
So when there is
701
00:20:15,480 --> 00:20:16,160
an issue,
702
00:20:16,280 --> 00:20:17,480
what is important is to
703
00:20:17,680 --> 00:20:18,720
very quickly
704
00:20:19,600 --> 00:20:20,320
document it
705
00:20:20,560 --> 00:20:21,520
and factually
706
00:20:21,920 --> 00:20:23,000
escalate it.
707
00:20:23,160 --> 00:20:25,600
And the faster you're doing
708
00:20:25,920 --> 00:20:26,280
it, the
709
00:20:26,320 --> 00:20:27,280
easier it would be
710
00:20:27,680 --> 00:20:29,760
to resolve it even
711
00:20:30,640 --> 00:20:32,160
informally. And the second
712
00:20:32,240 --> 00:20:33,440
reason is
713
00:20:33,840 --> 00:20:36,240
disputes are coming because there is an absence
714
00:20:36,400 --> 00:20:37,440
of communication anymore,
715
00:20:37,600 --> 00:20:38,480
be it with the client,
716
00:20:38,480 --> 00:20:39,760
be it with the subcontractor.
717
00:20:41,360 --> 00:20:43,840
dispute, then we are sending letters and so on and so on.
718
00:20:43,840 --> 00:20:44,600
So the
719
00:20:44,640 --> 00:20:45,560
idea, and
720
00:20:45,920 --> 00:20:47,720
also the third thing I would add,
721
00:20:47,760 --> 00:20:49,120
and you touched upon this,
722
00:20:49,440 --> 00:20:51,200
is emotions.
723
00:20:52,000 --> 00:20:52,440
We need to
724
00:20:52,480 --> 00:20:54,800
manage, my role is to manage facts,
725
00:20:54,880 --> 00:20:56,160
not emotions,
726
00:20:56,840 --> 00:20:57,920
right? So
727
00:20:58,320 --> 00:21:00,840
that's, the
728
00:21:00,880 --> 00:21:01,760
three things.
729
00:21:02,160 --> 00:21:02,880
And also,
730
00:21:02,880 --> 00:21:03,880
so you have to document,
731
00:21:03,880 --> 00:21:04,560
of course,
732
00:21:04,880 --> 00:21:05,600
and for
733
00:21:06,800 --> 00:21:07,440
You don't,
734
00:21:07,600 --> 00:21:08,320
you do
735
00:21:08,360 --> 00:21:09,600
not need to hesitate
736
00:21:10,000 --> 00:21:11,040
to call
737
00:21:11,360 --> 00:21:12,240
experts if
738
00:21:12,560 --> 00:21:13,920
the problem is
739
00:21:14,400 --> 00:21:16,800
complex, be it quantum legal
740
00:21:17,920 --> 00:21:19,600
planning. Do not hesitate
741
00:21:19,920 --> 00:21:20,440
because it's
742
00:21:20,800 --> 00:21:21,840
because then you will
743
00:21:22,000 --> 00:21:23,200
delegate. I would say
744
00:21:23,360 --> 00:21:24,400
you will focus on
745
00:21:24,560 --> 00:21:25,600
continuing your job
746
00:21:26,240 --> 00:21:28,080
rather than spending your time on
747
00:21:28,480 --> 00:21:31,200
this on the preparation of the claim or
748
00:21:32,240 --> 00:21:33,280
the dispute and
749
00:21:34,080 --> 00:21:35,360
your focus.
750
00:21:35,680 --> 00:21:36,800
And we all know that if a
751
00:21:37,280 --> 00:21:39,680
major dispute goes into arbitration,
752
00:21:40,480 --> 00:21:42,480
the arbitration process is painful.
753
00:21:42,880 --> 00:21:44,400
It is long and costly.
754
00:21:45,360 --> 00:21:46,560
So we are also,
755
00:21:46,680 --> 00:21:47,920
and I join you totally,
756
00:21:48,080 --> 00:21:49,240
really trying to help
757
00:21:50,800 --> 00:21:53,360
prior to falling completely into the trap
758
00:21:54,680 --> 00:21:56,640
of the arbitration and really help
759
00:21:57,440 --> 00:21:57,920
to give,
760
00:21:58,160 --> 00:21:59,040
as you were saying,
761
00:21:59,440 --> 00:22:00,880
just an outside view
762
00:22:01,200 --> 00:22:01,680
on what
763
00:22:01,840 --> 00:22:04,880
might be the situation and how to get out of it.
764
00:22:07,120 --> 00:22:08,960
Do you see that happening
765
00:22:10,080 --> 00:22:11,920
and do you see that happening too late?
766
00:22:13,440 --> 00:22:16,160
I feel it's always difficult to start with a client
767
00:22:16,960 --> 00:22:17,760
directly with
768
00:22:18,240 --> 00:22:19,840
writing in the beginning,
769
00:22:20,160 --> 00:22:20,760
as you were saying,
770
00:22:20,760 --> 00:22:21,840
there are some misunderstanding,
771
00:22:21,840 --> 00:22:22,800
but I can understand
772
00:22:23,200 --> 00:22:24,320
if you try to build
773
00:22:24,560 --> 00:22:25,520
that relationship,
774
00:22:25,560 --> 00:22:26,400
as you were saying,
775
00:22:26,880 --> 00:22:27,520
You also
776
00:22:27,760 --> 00:22:28,480
play a bit
777
00:22:28,960 --> 00:22:29,600
with... Yeah,
778
00:22:29,680 --> 00:22:31,160
but you need to stay pragmatic.
779
00:22:31,160 --> 00:22:31,760
I mean,
780
00:22:31,760 --> 00:22:32,880
you need to defend your
781
00:22:33,280 --> 00:22:33,680
point of
782
00:22:33,720 --> 00:22:35,040
view and
783
00:22:36,000 --> 00:22:38,000
you defend your point of view,
784
00:22:38,000 --> 00:22:39,440
but also not alienate
785
00:22:39,840 --> 00:22:41,440
the client and the consultant.
786
00:22:41,440 --> 00:22:42,320
So you need to
787
00:22:42,960 --> 00:22:43,840
prepare, I would say,
788
00:22:44,960 --> 00:22:46,720
the letter that you're going to send,
789
00:22:47,200 --> 00:22:48,560
right? It's a notice,
790
00:22:48,560 --> 00:22:49,920
contractor it's required.
791
00:22:50,560 --> 00:22:52,720
We very well know that if it is not,
792
00:22:52,880 --> 00:22:54,080
if the notice is not there,
793
00:22:54,160 --> 00:22:54,680
one might say,
794
00:22:54,720 --> 00:22:56,160
okay, notice is not there.
795
00:22:56,760 --> 00:22:57,600
right? Because
796
00:22:57,920 --> 00:22:59,920
one thing what is important is
797
00:23:00,080 --> 00:23:00,680
when you are
798
00:23:00,800 --> 00:23:01,400
doing the
799
00:23:01,520 --> 00:23:03,840
documentation is to have the consistency,
800
00:23:03,840 --> 00:23:05,200
but also what I would say
801
00:23:05,920 --> 00:23:07,600
to be contemporaneous.
802
00:23:08,240 --> 00:23:10,720
Because if it's not written
803
00:23:10,800 --> 00:23:12,320
at the moment it happened,
804
00:23:12,880 --> 00:23:15,520
it's very difficult to consider this as an evidence.
805
00:23:16,720 --> 00:23:18,720
And it's true that you need to balance
806
00:23:20,320 --> 00:23:21,760
the fact that you need to protect
807
00:23:21,840 --> 00:23:22,560
the company
808
00:23:22,800 --> 00:23:24,240
and you need also to have a
809
00:23:24,400 --> 00:23:26,720
long-term relationship with the client.
810
00:23:27,040 --> 00:23:29,200
But if you are staying pragmatic,
811
00:23:29,360 --> 00:23:31,280
factual, no emotion,
812
00:23:32,000 --> 00:23:34,240
provided of course that on the other side they are
813
00:23:34,960 --> 00:23:36,640
in the same mood,
814
00:23:36,640 --> 00:23:38,080
I think it's
815
00:23:38,480 --> 00:23:39,520
a sane approach.
816
00:23:39,840 --> 00:23:41,200
And do you feel it is
817
00:23:41,600 --> 00:23:43,040
easy to be transparent
818
00:23:43,320 --> 00:23:45,360
when you are managing such a big side
819
00:23:45,520 --> 00:23:47,280
with your issues?
820
00:23:48,080 --> 00:23:50,160
or is it going to help
821
00:23:50,320 --> 00:23:51,040
the client
822
00:23:51,120 --> 00:23:52,560
to understand what you live
823
00:23:52,640 --> 00:23:54,000
on a daily basis?
824
00:23:54,960 --> 00:23:55,840
It's a double sword.
825
00:23:56,640 --> 00:24:00,640
Because if the client is in the same mindset of
826
00:24:00,640 --> 00:24:03,600
having transparency just for the benefit of the project,
827
00:24:03,840 --> 00:24:04,640
there's no problem.
828
00:24:05,280 --> 00:24:06,080
But if there is a second
829
00:24:06,160 --> 00:24:08,000
agenda, from both parties,
830
00:24:08,160 --> 00:24:08,480
by the way,
831
00:24:08,480 --> 00:24:10,080
it can be also from the contractors,
832
00:24:10,240 --> 00:24:11,520
if there is a second agenda,
833
00:24:11,680 --> 00:24:13,680
then the transparency is not that obvious.
834
00:24:14,000 --> 00:24:15,640
So we can feel the emotion there,
835
00:24:15,640 --> 00:24:16,160
I think.
836
00:24:17,200 --> 00:24:18,920
I've lived it when I was on your side of
837
00:24:18,960 --> 00:24:19,440
the table.
838
00:24:21,760 --> 00:24:24,960
And the collaborative environment that
839
00:24:25,280 --> 00:24:26,000
we feel
840
00:24:26,760 --> 00:24:27,520
as accuracy,
841
00:24:27,960 --> 00:24:29,440
a lot of clients are coming to us
842
00:24:29,480 --> 00:24:30,640
and they really hope
843
00:24:30,960 --> 00:24:32,240
to collaborate more
844
00:24:32,280 --> 00:24:32,520
and they
845
00:24:32,560 --> 00:24:33,520
really want to
846
00:24:33,920 --> 00:24:34,800
make things
847
00:24:35,120 --> 00:24:36,520
moving in the right way,
848
00:24:36,520 --> 00:24:37,920
especially understanding that there
849
00:24:37,960 --> 00:24:38,080
are a
850
00:24:38,240 --> 00:24:38,560
lot of
851
00:24:38,800 --> 00:24:39,440
new things that
852
00:24:39,760 --> 00:24:40,640
we need to adopt.
853
00:24:41,280 --> 00:24:43,440
And then the vision is quite clear
854
00:24:43,840 --> 00:24:44,560
with very,
855
00:24:45,760 --> 00:24:47,040
tough objectives to attain,
856
00:24:47,040 --> 00:24:48,720
but at the same time,
857
00:24:48,720 --> 00:24:50,720
it gives a real drive on the market.
858
00:24:52,000 --> 00:24:55,840
Do you see also in that collaboration environment
859
00:24:56,280 --> 00:24:57,280
a change in the way
860
00:24:57,360 --> 00:25:00,560
the contracts are negotiated at the start with the client?
861
00:25:01,240 --> 00:25:02,640
We were talking,
862
00:25:03,040 --> 00:25:03,920
or we know
863
00:25:04,160 --> 00:25:07,120
that contractors live on very small margins,
864
00:25:07,680 --> 00:25:08,320
or lived
865
00:25:08,400 --> 00:25:09,920
on very small margins.
866
00:25:10,840 --> 00:25:11,600
I think today,
867
00:25:11,920 --> 00:25:13,840
there is probably more understanding
868
00:25:15,040 --> 00:25:16,240
That's why I was touching based
869
00:25:16,360 --> 00:25:17,360
on the transparency,
870
00:25:17,760 --> 00:25:19,440
more understanding of the difficulties
871
00:25:19,880 --> 00:25:20,280
of such a
872
00:25:20,640 --> 00:25:21,840
major project.
873
00:25:22,320 --> 00:25:24,160
Have you seen that change and does it help
874
00:25:24,960 --> 00:25:25,680
to have,
875
00:25:26,720 --> 00:25:27,040
you know,
876
00:25:27,040 --> 00:25:28,560
that transparency in a bit
877
00:25:28,880 --> 00:25:29,680
more of
878
00:25:29,840 --> 00:25:31,120
a... Yes,
879
00:25:31,200 --> 00:25:31,760
so, yes,
880
00:25:31,760 --> 00:25:33,040
there is an evolution
881
00:25:33,600 --> 00:25:34,120
in the
882
00:25:34,160 --> 00:25:35,120
way contracts
883
00:25:35,200 --> 00:25:36,000
are built.
884
00:25:36,320 --> 00:25:37,440
It's slight.
885
00:25:38,080 --> 00:25:38,720
right? So there is
886
00:25:38,760 --> 00:25:39,200
a beginning.
887
00:25:40,240 --> 00:25:42,720
It has to deliver the associated success,
888
00:25:42,840 --> 00:25:43,440
right? Because
889
00:25:43,680 --> 00:25:45,280
it's at the beginning,
890
00:25:45,280 --> 00:25:46,000
the ECI
891
00:25:46,320 --> 00:25:47,120
is one of the things,
892
00:25:47,280 --> 00:25:49,320
but ECI is not only on the technical part,
893
00:25:49,320 --> 00:25:51,280
it's also on the contractual part,
894
00:25:51,280 --> 00:25:53,200
because the idea is to create a partnership
895
00:25:53,440 --> 00:25:55,120
where we are sharing the objectives.
896
00:25:55,360 --> 00:25:59,200
So if you're sharing the objective from a client perspective and a contractor's perspective,
897
00:26:00,000 --> 00:26:00,880
of course you will have
898
00:26:01,120 --> 00:26:03,040
lesser claims or less
899
00:26:04,680 --> 00:26:06,320
adversarial dispute,
900
00:26:06,320 --> 00:26:06,880
I would say.
901
00:26:07,040 --> 00:26:07,600
So yes,
902
00:26:07,600 --> 00:26:09,200
we see this one.
903
00:26:09,440 --> 00:26:10,400
The transparency,
904
00:26:10,720 --> 00:26:11,520
again, yes.
905
00:26:11,520 --> 00:26:12,000
If it's
906
00:26:12,080 --> 00:26:13,280
genuine transparency,
907
00:26:13,520 --> 00:26:14,240
no problem.
908
00:26:14,240 --> 00:26:14,720
If it is
909
00:26:14,800 --> 00:26:15,720
without an
910
00:26:15,760 --> 00:26:17,600
agenda, which is supposed
911
00:26:17,680 --> 00:26:20,240
to be when you are doing the ECI and the partnership,
912
00:26:21,040 --> 00:26:21,520
for me,
913
00:26:21,760 --> 00:26:24,640
that's a key to success
914
00:26:25,040 --> 00:26:26,320
for both the contractor
915
00:26:26,960 --> 00:26:27,680
and the client
916
00:26:27,760 --> 00:26:28,800
in terms of margin,
917
00:26:28,920 --> 00:26:30,480
delivery on time,
918
00:26:30,720 --> 00:26:31,680
quality, safety,
919
00:26:31,680 --> 00:26:33,520
everything. I would love to have a
920
00:26:33,760 --> 00:26:35,200
totally transparent,
921
00:26:36,320 --> 00:26:37,600
totally transparent
922
00:26:38,720 --> 00:26:41,440
relationship with everybody.
923
00:26:41,680 --> 00:26:42,680
Yeah, and that's difficult,
924
00:26:42,680 --> 00:26:43,120
of course,
925
00:26:43,240 --> 00:26:45,360
when you come down to difficulties.
926
00:26:45,920 --> 00:26:47,040
Yeah, because you have to,
927
00:26:47,200 --> 00:26:47,480
but you
928
00:26:48,160 --> 00:26:49,960
have to disclose things that you
929
00:26:50,000 --> 00:26:50,960
maybe don't want
930
00:26:51,040 --> 00:26:52,640
to, don't want to disclose,
931
00:26:52,880 --> 00:26:53,040
you know,
932
00:26:53,040 --> 00:26:53,520
a little bit
933
00:26:54,880 --> 00:26:56,320
You're a little bit ashamed of what
934
00:26:56,960 --> 00:26:58,240
has been done and so on.
935
00:26:58,240 --> 00:26:59,760
So it's complicated.
936
00:26:59,760 --> 00:27:01,040
It's complicated to admit mistakes,
937
00:27:01,040 --> 00:27:01,320
by the way.
938
00:27:01,840 --> 00:27:02,760
Yeah, that's what I was saying.
939
00:27:02,760 --> 00:27:03,840
It's human and
940
00:27:04,080 --> 00:27:06,920
absolutely. So you're touching on something that is naturally difficult
941
00:27:06,960 --> 00:27:07,200
to do.
942
00:27:07,920 --> 00:27:09,520
But it's very interesting.
943
00:27:09,600 --> 00:27:09,840
I mean,
944
00:27:09,840 --> 00:27:10,480
your insights
945
00:27:10,600 --> 00:27:11,520
on what you live,
946
00:27:11,520 --> 00:27:12,400
then we can feel it.
947
00:27:14,000 --> 00:27:15,480
And you were touching on the
948
00:27:15,600 --> 00:27:16,800
AI and
949
00:27:16,960 --> 00:27:18,320
the future that might come.
950
00:27:19,280 --> 00:27:22,080
We have a feeling with the questions we are receiving
951
00:27:22,560 --> 00:27:23,840
that it accelerates.
952
00:27:24,560 --> 00:27:25,040
a lot.
953
00:27:25,600 --> 00:27:28,480
And within the visions that we were talking about,
954
00:27:29,200 --> 00:27:29,760
I think
955
00:27:30,640 --> 00:27:31,680
today they are still
956
00:27:32,240 --> 00:27:33,960
around $270
957
00:27:34,080 --> 00:27:38,240
billion contract active or to come here in the region.
958
00:27:38,800 --> 00:27:40,600
So things will continue to accelerate.
959
00:27:42,000 --> 00:27:43,600
We might end up also
960
00:27:43,760 --> 00:27:44,640
in a few years in
961
00:27:44,720 --> 00:27:46,480
a workforce shortage.
962
00:27:46,960 --> 00:27:48,800
It feels that the ways of working
963
00:27:49,600 --> 00:27:51,280
are going to change even further.
964
00:27:52,040 --> 00:27:52,960
It's already changing.
965
00:27:52,960 --> 00:27:54,080
It's already changing.
966
00:27:54,160 --> 00:27:55,760
So how do you prepare for that?
967
00:27:56,560 --> 00:27:57,520
Do you see it changing
968
00:27:57,600 --> 00:27:58,560
actively or
969
00:27:58,640 --> 00:27:59,440
do you feel that
970
00:28:00,000 --> 00:28:01,720
it's difficult to keep the pace of the
971
00:28:02,000 --> 00:28:05,840
change? It starts to change and
972
00:28:05,920 --> 00:28:06,840
it starts to change
973
00:28:06,880 --> 00:28:07,920
actively. I would say yes.
974
00:28:08,320 --> 00:28:09,120
The BIM,
975
00:28:09,120 --> 00:28:09,840
the BIM is
976
00:28:10,080 --> 00:28:10,800
something that
977
00:28:10,880 --> 00:28:11,680
triggers this.
978
00:28:12,640 --> 00:28:15,080
The fact that we have delivery processes that
979
00:28:15,120 --> 00:28:16,400
are faster.
980
00:28:16,720 --> 00:28:18,840
So there is a change in the
981
00:28:19,680 --> 00:28:20,800
construction methodology.
982
00:28:21,120 --> 00:28:21,440
We have,
983
00:28:21,680 --> 00:28:23,160
there is a growth in modular,
984
00:28:23,760 --> 00:28:25,440
in prefabrication I would say,
985
00:28:25,600 --> 00:28:27,120
less in modular construction.
986
00:28:28,320 --> 00:28:30,240
The big advantage is that you
987
00:28:30,320 --> 00:28:32,080
are securing time delivery
988
00:28:32,120 --> 00:28:33,280
or even speeding it.
989
00:28:34,160 --> 00:28:35,840
You are increasing the quality
990
00:28:36,640 --> 00:28:37,280
and you are
991
00:28:39,120 --> 00:28:40,240
reducing the waste
992
00:28:40,360 --> 00:28:42,640
and the loss of time.
993
00:28:43,600 --> 00:28:44,800
But it's true that
994
00:28:46,400 --> 00:28:47,000
there is a,
995
00:28:47,000 --> 00:28:47,920
I mean,
996
00:28:48,080 --> 00:28:49,520
you will need more skills.
997
00:28:50,720 --> 00:28:52,480
labor workforce.
998
00:28:53,840 --> 00:28:54,640
The fact
999
00:28:54,880 --> 00:28:56,560
that the market is growing
1000
00:28:57,440 --> 00:28:59,360
is going to put pressure on the supply chain,
1001
00:29:00,320 --> 00:29:02,160
right, which might not be prepared.
1002
00:29:02,160 --> 00:29:03,600
So that's why it's important maybe
1003
00:29:03,840 --> 00:29:05,600
to create relationships,
1004
00:29:05,600 --> 00:29:06,560
partner relationships,
1005
00:29:06,560 --> 00:29:07,560
not only with the client,
1006
00:29:07,560 --> 00:29:09,040
but with
1007
00:29:09,440 --> 00:29:12,000
the supply chain.
1008
00:29:12,000 --> 00:29:14,680
Why? Because when it's going to increase,
1009
00:29:14,680 --> 00:29:18,560
it's not only labor and cost of material that will
1010
00:29:19,520 --> 00:29:20,320
be counting.
1011
00:29:20,320 --> 00:29:21,520
It's really
1012
00:29:21,760 --> 00:29:22,920
a reliable partner.
1013
00:29:23,200 --> 00:29:23,920
And do you feel,
1014
00:29:23,920 --> 00:29:24,160
I mean,
1015
00:29:24,160 --> 00:29:26,960
Basics has been on the forefront of these developments.
1016
00:29:28,560 --> 00:29:29,600
The supply chain
1017
00:29:30,400 --> 00:29:32,720
probably is more difficult for them to follow.
1018
00:29:34,240 --> 00:29:35,520
Do you see that
1019
00:29:35,600 --> 00:29:38,000
also as a big risk coming forward?
1020
00:29:38,160 --> 00:29:41,680
Yes, it's already.
1021
00:29:42,480 --> 00:29:43,200
It's already.
1022
00:29:44,480 --> 00:29:46,160
It's already it's already a risk
1023
00:29:46,720 --> 00:29:47,600
supply chains,
1024
00:29:47,600 --> 00:29:49,920
okay, with what is happening also in the world,
1025
00:29:50,240 --> 00:29:51,360
the events
1026
00:29:51,600 --> 00:29:53,560
around the Middle East,
1027
00:29:53,560 --> 00:29:54,440
in the Red Sea,
1028
00:29:54,440 --> 00:29:55,040
and so on,
1029
00:29:55,040 --> 00:29:56,240
so that's
1030
00:29:56,720 --> 00:29:57,280
not helping,
1031
00:29:57,280 --> 00:29:58,160
so they are stretched,
1032
00:29:58,440 --> 00:29:58,640
I mean,
1033
00:29:58,640 --> 00:29:59,520
because they are,
1034
00:29:59,520 --> 00:30:00,080
I mean,
1035
00:30:00,080 --> 00:30:02,640
they have to deliver the material to the contractor.
1036
00:30:03,120 --> 00:30:04,640
So with very tight schedule,
1037
00:30:04,800 --> 00:30:05,760
right, generally,
1038
00:30:05,760 --> 00:30:07,000
okay, to be
1039
00:30:07,040 --> 00:30:08,080
honest with you,
1040
00:30:08,160 --> 00:30:09,200
we are sometimes late
1041
00:30:09,840 --> 00:30:10,640
with the engineering.
1042
00:30:10,640 --> 00:30:11,240
So we are
1043
00:30:11,280 --> 00:30:14,560
putting an additional stress to the supply chain.
1044
00:30:14,720 --> 00:30:15,520
On top of this,
1045
00:30:15,520 --> 00:30:16,320
it's growing.
1046
00:30:16,480 --> 00:30:19,200
So more and more sites are coming
1047
00:30:19,680 --> 00:30:21,520
and the delivery speed is the same
1048
00:30:22,400 --> 00:30:24,320
or even faster.
1049
00:30:24,720 --> 00:30:26,000
So it's going to create,
1050
00:30:26,080 --> 00:30:27,040
it's going to create,
1051
00:30:27,200 --> 00:30:28,160
it's already creating,
1052
00:30:28,160 --> 00:30:29,920
it's going to create more and more stress.
1053
00:30:30,680 --> 00:30:30,960
You were
1054
00:30:31,520 --> 00:30:34,200
talking about the people and I'm very interested to
1055
00:30:34,960 --> 00:30:38,400
that. One of the risks that we also see coming
1056
00:30:39,600 --> 00:30:42,800
is probably the change in the roles that you see
1057
00:30:43,000 --> 00:30:43,680
on the site.
1058
00:30:44,560 --> 00:30:45,840
I remember we
1059
00:30:45,920 --> 00:30:47,040
had to explain
1060
00:30:47,840 --> 00:30:49,480
how an organization chart works,
1061
00:30:49,480 --> 00:30:50,360
who is doing what,
1062
00:30:50,360 --> 00:30:50,960
are the roles.
1063
00:30:51,200 --> 00:30:52,080
And I see this
1064
00:30:52,320 --> 00:30:54,160
changing a lot in the next 5,
1065
00:30:54,160 --> 00:30:54,800
10 years.
1066
00:30:55,440 --> 00:30:57,600
And also the new generation coming in
1067
00:30:57,920 --> 00:31:00,880
probably will not go through the same path
1068
00:31:00,960 --> 00:31:03,600
that we lived and through the same hardship.
1069
00:31:05,440 --> 00:31:06,640
And we see also
1070
00:31:07,160 --> 00:31:08,800
what we call the mentorship gap
1071
00:31:09,600 --> 00:31:12,240
between people with your experience
1072
00:31:12,720 --> 00:31:14,760
at an operations manager level and then
1073
00:31:14,960 --> 00:31:16,360
the people on sites
1074
00:31:16,560 --> 00:31:17,520
that are quite young.
1075
00:31:18,600 --> 00:31:19,760
What would be some
1076
00:31:19,840 --> 00:31:21,120
lessons that you would
1077
00:31:21,360 --> 00:31:23,120
share with the next generation?
1078
00:31:23,520 --> 00:31:28,400
And I'm very curious to feel from your experience and what you see coming in
1079
00:31:29,840 --> 00:31:33,040
What are the roles or what we could say to that young generation
1080
00:31:34,320 --> 00:31:35,520
to come up
1081
00:31:35,920 --> 00:31:38,080
after a long period
1082
00:31:38,880 --> 00:31:39,520
in your seat?
1083
00:31:40,080 --> 00:31:40,880
No, it's
1084
00:31:40,960 --> 00:31:41,440
true that
1085
00:31:41,600 --> 00:31:44,320
there is a gap between when I was
1086
00:31:44,800 --> 00:31:45,720
twenty-five and
1087
00:31:45,920 --> 00:31:47,040
the twenty-five.
1088
00:31:47,640 --> 00:31:48,560
When I was twenty-five,
1089
00:31:48,560 --> 00:31:49,840
we were working like donkeys,
1090
00:31:49,840 --> 00:31:51,320
we were not counting hours,
1091
00:31:51,320 --> 00:31:51,680
and I can,
1092
00:31:51,920 --> 00:31:53,600
and I am understanding what is happening
1093
00:31:54,000 --> 00:31:54,480
now. So,
1094
00:31:54,480 --> 00:31:57,040
but it's together with evolution,
1095
00:31:57,040 --> 00:31:58,160
we work.
1096
00:31:58,800 --> 00:31:59,440
It's not that
1097
00:31:59,680 --> 00:32:00,480
we need to work
1098
00:32:01,040 --> 00:32:02,640
harder or faster,
1099
00:32:02,720 --> 00:32:03,760
we need to work better
1100
00:32:04,640 --> 00:32:05,360
and faster,
1101
00:32:05,360 --> 00:32:07,120
but it's working better.
1102
00:32:07,120 --> 00:32:09,520
So, all these tools with the new generation,
1103
00:32:09,920 --> 00:32:10,480
It's helping.
1104
00:32:10,800 --> 00:32:11,760
What I would say,
1105
00:32:11,760 --> 00:32:14,160
live with the period you are living in.
1106
00:32:14,240 --> 00:32:15,320
When I started,
1107
00:32:15,320 --> 00:32:16,240
there was no internet,
1108
00:32:16,240 --> 00:32:16,920
there was nothing.
1109
00:32:16,920 --> 00:32:17,200
I mean,
1110
00:32:17,600 --> 00:32:19,320
I had a small laptop.
1111
00:32:19,320 --> 00:32:21,280
I was very happy to have a laptop because it was
1112
00:32:21,840 --> 00:32:22,800
always desktop.
1113
00:32:22,800 --> 00:32:24,320
Now everything is on the phone.
1114
00:32:24,640 --> 00:32:25,680
Live with
1115
00:32:26,240 --> 00:32:26,880
the current,
1116
00:32:26,960 --> 00:32:27,920
with the current,
1117
00:32:28,320 --> 00:32:29,720
the current,
1118
00:32:29,760 --> 00:32:30,720
your time
1119
00:32:31,280 --> 00:32:33,600
and be proud of what you're doing,
1120
00:32:34,000 --> 00:32:34,960
right? And
1121
00:32:35,280 --> 00:32:37,240
do the necessary efforts.
1122
00:32:37,240 --> 00:32:37,440
I mean,
1123
00:32:39,280 --> 00:32:40,080
I was talking about
1124
00:32:40,920 --> 00:32:42,320
when things are getting
1125
00:32:42,400 --> 00:32:44,000
tough, right?
1126
00:32:46,480 --> 00:32:47,200
The role of
1127
00:32:47,920 --> 00:32:49,280
the leaders
1128
00:32:49,680 --> 00:32:50,280
is to,
1129
00:32:51,120 --> 00:32:51,920
when things are
1130
00:32:52,080 --> 00:32:52,720
getting tough,
1131
00:32:52,720 --> 00:32:54,000
it's creating uncertainty,
1132
00:32:54,640 --> 00:32:58,400
right? So the role of the leaders is to create stability,
1133
00:32:59,520 --> 00:33:03,520
stability and guide the people through this way.
1134
00:33:04,000 --> 00:33:07,280
And one of the most important thing is to
1135
00:33:08,480 --> 00:33:09,920
reduce, not put an
1136
00:33:10,160 --> 00:33:12,240
unnecessary pressure to the people,
1137
00:33:12,240 --> 00:33:13,920
especially the younger generation.
1138
00:33:14,400 --> 00:33:16,160
But everybody has to understand that
1139
00:33:16,480 --> 00:33:18,960
there is a little bit of pressure that needs to be taken,
1140
00:33:19,280 --> 00:33:20,000
right? So,
1141
00:33:20,320 --> 00:33:21,200
yes, so
1142
00:33:21,280 --> 00:33:21,800
try to,
1143
00:33:21,800 --> 00:33:22,160
I mean,
1144
00:33:22,400 --> 00:33:23,840
I have two words,
1145
00:33:24,080 --> 00:33:25,280
right? Rigor
1146
00:33:25,320 --> 00:33:26,000
and accuracy.
1147
00:33:26,320 --> 00:33:28,080
If you're rigorous and if you're accurate,
1148
00:33:28,240 --> 00:33:29,520
it's going to save you time
1149
00:33:30,000 --> 00:33:31,280
and time
1150
00:33:31,360 --> 00:33:31,840
for you,
1151
00:33:31,840 --> 00:33:32,160
for the
1152
00:33:32,480 --> 00:33:33,600
company and for everybody.
1153
00:33:34,080 --> 00:33:34,880
Very interesting.
1154
00:33:36,160 --> 00:33:38,080
Look, we're already reaching the end of
1155
00:33:39,360 --> 00:33:40,080
this conversation.
1156
00:33:40,080 --> 00:33:40,560
Times fly.
1157
00:33:40,720 --> 00:33:41,600
Yes, times fly.
1158
00:33:42,640 --> 00:33:43,280
I always
1159
00:33:43,440 --> 00:33:44,160
like to end up
1160
00:33:44,480 --> 00:33:44,760
with a
1161
00:33:44,960 --> 00:33:46,000
quick fire talk,
1162
00:33:46,240 --> 00:33:47,360
maybe with questions that are
1163
00:33:47,400 --> 00:33:48,320
a bit more direct.
1164
00:33:48,720 --> 00:33:50,160
And so
1165
00:33:50,960 --> 00:33:52,480
let me start with this one.
1166
00:33:53,120 --> 00:33:53,680
Can you share
1167
00:33:54,320 --> 00:33:54,880
with us
1168
00:33:55,040 --> 00:33:57,360
one innovation that made your life easier?
1169
00:33:57,840 --> 00:33:58,800
BIM. BIM.
1170
00:33:58,960 --> 00:33:59,920
BIM, definitely.
1171
00:34:00,480 --> 00:34:01,360
You can't manage,
1172
00:34:01,360 --> 00:34:02,160
you can't,
1173
00:34:02,240 --> 00:34:04,080
you cannot manage what you cannot see.
1174
00:34:04,480 --> 00:34:05,840
And now we see everything
1175
00:34:06,160 --> 00:34:08,720
and very quickly.
1176
00:34:09,280 --> 00:34:11,280
So that's that was
1177
00:34:11,320 --> 00:34:11,760
a that was
1178
00:34:12,040 --> 00:34:13,040
a that's a major
1179
00:34:13,280 --> 00:34:14,480
major innovation.
1180
00:34:14,480 --> 00:34:18,480
Yeah. And talking about the people,
1181
00:34:18,640 --> 00:34:19,600
what is the most
1182
00:34:19,680 --> 00:34:20,800
underrated role
1183
00:34:21,720 --> 00:34:22,560
on a project?
1184
00:34:23,920 --> 00:34:24,480
Listening. I
1185
00:34:26,320 --> 00:34:27,120
would say listening,
1186
00:34:27,120 --> 00:34:27,920
not the
1187
00:34:28,040 --> 00:34:29,120
polite listening,
1188
00:34:29,120 --> 00:34:30,560
right, but really listening
1189
00:34:31,120 --> 00:34:31,920
to what is said
1190
00:34:31,960 --> 00:34:33,240
and what is not said.
1191
00:34:34,080 --> 00:34:34,560
So a
1192
00:34:36,080 --> 00:34:37,160
lot of problems are
1193
00:34:37,600 --> 00:34:39,840
coming because we did not listen
1194
00:34:39,920 --> 00:34:40,960
to the full extent
1195
00:34:41,000 --> 00:34:41,600
of what
1196
00:34:41,680 --> 00:34:42,240
the people
1197
00:34:42,560 --> 00:34:43,120
are saying.
1198
00:34:43,680 --> 00:34:44,160
And I say,
1199
00:34:44,160 --> 00:34:47,560
and I would say that it's not easy because everything has to be fast.
1200
00:34:47,560 --> 00:34:49,360
So, and you are taking,
1201
00:34:49,400 --> 00:34:51,400
when somebody is responding to you,
1202
00:34:51,400 --> 00:34:52,720
are taking what you want,
1203
00:34:52,920 --> 00:34:54,240
what you want to hear.
1204
00:34:54,640 --> 00:34:55,680
And maybe it's not what
1205
00:34:57,200 --> 00:34:57,760
the people was
1206
00:34:57,880 --> 00:34:58,280
doing. And
1207
00:34:58,600 --> 00:35:01,760
it's also human if you hear something to try to solve it.
1208
00:35:02,320 --> 00:35:05,280
yourself? Is it easy for you to
1209
00:35:06,400 --> 00:35:07,520
give externally
1210
00:35:08,120 --> 00:35:08,800
when you are
1211
00:35:09,120 --> 00:35:11,440
managing a site and a big site?
1212
00:35:11,760 --> 00:35:14,160
Do you feel that you want to control everything
1213
00:35:14,200 --> 00:35:14,920
on site or there
1214
00:35:15,040 --> 00:35:15,960
are things that you can?
1215
00:35:15,960 --> 00:35:17,240
No. I
1216
00:35:17,680 --> 00:35:19,280
mean, you need to delegate.
1217
00:35:20,120 --> 00:35:21,600
It's delegate and control.
1218
00:35:21,600 --> 00:35:23,040
You need to empower the people.
1219
00:35:23,280 --> 00:35:24,640
You need to trust them.
1220
00:35:25,200 --> 00:35:26,000
that they will do.
1221
00:35:26,040 --> 00:35:27,360
Okay, and you need to control.
1222
00:35:27,360 --> 00:35:27,680
It's not
1223
00:35:27,760 --> 00:35:28,800
because you are delegating,
1224
00:35:28,800 --> 00:35:30,000
he's doing whatever he wants,
1225
00:35:30,000 --> 00:35:30,560
and then you're not
1226
00:35:30,600 --> 00:35:33,240
controlling. The control is not only to make sure that
1227
00:35:33,240 --> 00:35:35,440
he's doing in accordance to what you are requesting,
1228
00:35:35,600 --> 00:35:38,320
but it's also to show how important it is.
1229
00:35:38,960 --> 00:35:40,280
That what you are asking him to
1230
00:35:40,320 --> 00:35:43,840
do, you are controlling to show the importance of what you requested.
1231
00:35:44,000 --> 00:35:44,560
There's nothing,
1232
00:35:45,200 --> 00:35:46,240
I mean,
1233
00:35:46,880 --> 00:35:47,520
I remember,
1234
00:35:48,200 --> 00:35:51,280
if you are asking somebody to do and you are not controlling,
1235
00:35:51,680 --> 00:35:53,040
The guy will do the things,
1236
00:35:53,120 --> 00:35:54,160
then you're not controlling.
1237
00:35:54,160 --> 00:35:54,840
You're asking one,
1238
00:35:54,840 --> 00:35:56,240
two, three times at the end of the day.
1239
00:35:56,880 --> 00:35:57,400
He might say,
1240
00:35:57,440 --> 00:35:58,640
okay, but he's never controlling,
1241
00:35:58,640 --> 00:35:59,360
so we're going to do it.
1242
00:35:59,680 --> 00:36:01,360
So it's still about communication
1243
00:36:01,400 --> 00:36:02,320
and control.
1244
00:36:02,560 --> 00:36:03,680
And you were saying
1245
00:36:04,080 --> 00:36:05,520
we need to be ready to take
1246
00:36:05,760 --> 00:36:06,960
some hardship because
1247
00:36:07,360 --> 00:36:09,280
obviously it is pressure
1248
00:36:09,360 --> 00:36:11,400
and it is something that is not easy.
1249
00:36:11,400 --> 00:36:12,720
What is the hard lesson
1250
00:36:13,920 --> 00:36:15,280
that you have learned the hard way?
1251
00:36:19,280 --> 00:36:20,240
I would say
1252
00:36:21,120 --> 00:36:23,840
Being right doesn't mean that you always win.
1253
00:36:25,200 --> 00:36:26,480
So in construction,
1254
00:36:26,560 --> 00:36:29,360
facts are not
1255
00:36:29,440 --> 00:36:31,600
always beating
1256
00:36:31,840 --> 00:36:34,240
politics. I want to dig up on that,
1257
00:36:34,240 --> 00:36:35,280
but we don't have too much.
1258
00:36:36,080 --> 00:36:37,760
So do you have one
1259
00:36:38,560 --> 00:36:40,800
truth about the construction
1260
00:36:42,480 --> 00:36:43,000
that people
1261
00:36:43,040 --> 00:36:45,040
are not necessarily ready to say out loud?
1262
00:36:49,520 --> 00:36:50,640
Mistakes are man-made.
1263
00:36:52,480 --> 00:36:55,520
It's the majority of our problems is because it's
1264
00:36:55,600 --> 00:36:57,120
we are creating our own problems.
1265
00:36:58,960 --> 00:36:59,920
And it's human to
1266
00:37:00,240 --> 00:37:02,960
say, difficult to say it is
1267
00:37:03,120 --> 00:37:04,320
your mistake.
1268
00:37:04,720 --> 00:37:05,760
Extremely difficult,
1269
00:37:05,760 --> 00:37:06,600
extremely difficult,
1270
00:37:06,600 --> 00:37:08,320
yeah. And at the end of,
1271
00:37:08,600 --> 00:37:08,960
I mean,
1272
00:37:09,040 --> 00:37:09,920
that's part of life,
1273
00:37:09,920 --> 00:37:10,960
but mistakes
1274
00:37:11,040 --> 00:37:11,840
are part of life,
1275
00:37:12,000 --> 00:37:15,280
right? You were talking about the complexity.
1276
00:37:15,520 --> 00:37:17,040
I cannot imagine such a
1277
00:37:17,520 --> 00:37:18,880
complex project.
1278
00:37:19,360 --> 00:37:20,720
not happening without any issue,
1279
00:37:20,720 --> 00:37:21,160
right? So
1280
00:37:21,200 --> 00:37:21,680
we know
1281
00:37:21,720 --> 00:37:22,400
we're going to have
1282
00:37:22,600 --> 00:37:24,520
issues. And
1283
00:37:24,560 --> 00:37:25,360
I'm going to end up
1284
00:37:25,480 --> 00:37:25,640
on a
1285
00:37:25,760 --> 00:37:26,640
positive note,
1286
00:37:26,800 --> 00:37:29,760
Eve. What keeps you excited?
1287
00:37:30,320 --> 00:37:31,680
The transformation of the industry.
1288
00:37:33,080 --> 00:37:33,920
Really coming from
1289
00:37:34,360 --> 00:37:35,280
what I was with,
1290
00:37:35,280 --> 00:37:36,640
for instance,
1291
00:37:36,640 --> 00:37:37,760
no quality control,
1292
00:37:37,760 --> 00:37:38,040
what we
1293
00:37:38,080 --> 00:37:38,480
were doing,
1294
00:37:38,560 --> 00:37:39,680
we were doing everything
1295
00:37:39,760 --> 00:37:42,960
with a small laptop to what we are doing now with
1296
00:37:43,120 --> 00:37:43,360
AI, what
1297
00:37:44,000 --> 00:37:44,720
we are doing with
1298
00:37:45,000 --> 00:37:46,080
what we can do with
1299
00:37:46,160 --> 00:37:46,640
AI, sorry.
1300
00:37:47,000 --> 00:37:47,920
what we can do with
1301
00:37:48,000 --> 00:37:49,200
AI. Really,
1302
00:37:49,760 --> 00:37:50,160
we are
1303
00:37:50,200 --> 00:37:51,560
really starting to,
1304
00:37:52,280 --> 00:37:54,240
as I said before,
1305
00:37:54,480 --> 00:37:55,320
it's not only to
1306
00:37:55,360 --> 00:37:57,240
build faster,
1307
00:37:57,680 --> 00:37:58,880
but it's to build smarter.
1308
00:37:59,520 --> 00:38:00,640
And I'm excited by this,
1309
00:38:00,640 --> 00:38:01,440
by this evolution.
1310
00:38:01,600 --> 00:38:03,520
Yves, I've been excited about this discussion.
1311
00:38:04,640 --> 00:38:05,360
Thanks for having me.
1312
00:38:05,440 --> 00:38:07,360
Yeah, thank you very much for your time.
1313
00:38:08,640 --> 00:38:10,080
And I wish you all the best for these
1314
00:38:10,240 --> 00:38:11,120
big projects to come.
1315
00:38:11,520 --> 00:38:12,080
Thank you very much.
1316
00:38:12,240 --> 00:38:12,520
Thank you,
1317
00:38:12,560 --> 00:38:14,880
Yves. That was Accuracy Talks Straight,
1318
00:38:15,040 --> 00:38:16,320
Construction Middle East.
1319
00:38:16,960 --> 00:38:18,080
I'm Benoit Meloiteur,
1320
00:38:18,280 --> 00:38:19,840
and thanks a lot for listening.
1321
00:38:19,920 --> 00:38:21,440
If you enjoy the conversation,
1322
00:38:21,840 --> 00:38:25,680
don't forget to follow this podcast so you can be notified with the latest episode.
1323
00:38:26,480 --> 00:38:28,480
Don't hesitate to share it with your network,
1324
00:38:28,800 --> 00:38:29,600
and stay tuned
1325
00:38:29,680 --> 00:38:30,720
for the next episode.
1326
00:38:30,960 --> 00:38:31,600
It might be you.