À PROPOS DE CET ÉPISODE
As AI becomes more capable of shaping discovery, recommendations, and shopping experiences, retailers face a new challenge: building the trust and connection that technology alone can't create.
Consumers may embrace AI-powered convenience, but they continue to look to creators, communities, friends, and peers when it comes time to make important purchase decisions.
Listen in as we discuss why human connection may become even more valuable in an AI-powered retail landscape, and how retailers can use technology to strengthen, rather than replace, customer relationships.
Consumers may embrace AI-powered convenience, but they continue to look to creators, communities, friends, and peers when it comes time to make important purchase decisions.
Listen in as we discuss why human connection may become even more valuable in an AI-powered retail landscape, and how retailers can use technology to strengthen, rather than replace, customer relationships.
Anglais
États-Unis
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Rechercher les épisodes précédents de 60-second Retail.
AUTRES ÉPISODES DANS CE PODCAST
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What happens when retailers can no longer plan around a stable set of rules?
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Could Tariff Refunds Create New Customer Expectations?
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What happens when a forecast misses the mark? More than you might think.
In today's retail environment, forecasting errors don't stay confined to inventory plans. A single miscalculation can trigger a chain reaction across labor, transportation, markdowns, and cash flow, turning small inaccuracies…
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