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In this episode, we speak with Camilla Woods, Services Director at Hospitality Action, to break down the latest findings from their Taking the Temperature survey. We’re exploring the rise of the ‘accidental counsellor’—why managers are increasingly taking on the weight of team mental health, how to spot the early warning signs, and the practical steps leaders can take to turn this research into real workplace action.
This episode is sponsored by Scheidt & Bachmann Parking Solutions, which provides a scalable, AI-powered cloud platform solution for modern parking management. The solution enables centralised control of all parking operations through a single dashboard and is complemented by features such as online reservations, digital payment options, and self-service portals. Thanks to open interfaces, mobility providers can be easily integrated. Operators benefit from greater transparency, flexibility, and efficiency, while drivers enjoy a seamless and modern parking experience.
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In this episode we speak to Caitlin Owens, managing director of Fowlescombe Farm, a Devon retreat that is shaped by the seasons. We explore what regenerative hospitality really means and how Fowlescombe puts this into practice in every sense, as well as its approach to provenance and the relationsh…
In this episode we're joined by John Harrington, head of Business Development UK & Ireland at Líbere Hospitality Group. John spoke about his role in launching the company's UK presence from the ground up, the deciding factors behind what makes a property the right fit for Líbere, how the compan…
In this episode we speak to Caroline Gregory, owner and manager of The Lovat in Loch Ness. Caroline spoke about how her hospitality journey began by working with her father, giving her an early insight into the industry and shaping the values that continue to influence her approach today. She also …
In this episode we speak to Matthew Li, head chef at The Municipal Hotel Liverpool. We'll explore how Matthew’s culinary family helped inspire his own career journey, the lessons in leadership and respect that he has learned through his work with Andrew Green, what it takes to build and lead a high…
In this episode we speak to Amber Pledge, co-founder of Kabn, Scotland's first luxury, regenerative, social hospitality brand. Originally a dual-qualified finance lawyer, Amber made the leap from a city career to hospitality entrepreneurship, bringing together analytical thinking and creative visio…
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