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In this episode we're joined by John Harrington, head of Business Development UK & Ireland at Líbere Hospitality Group. John spoke about his role in launching the company's UK presence from the ground up, the deciding factors behind what makes a property the right fit for Líbere, how the company’s own technology-led operating model has allowed for the highest levels of automation and agility, and how digital innovation can enhance rather than replace great guest service.
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