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In this episode of Bouncing Back, host Sarah Stancombe is joined by expert Thomas Schilling, Ph.D. to discuss dark patterns. Dark patterns are, according to a lecture given by Thomas Schilling, Ph.D., deceptive designs on online sites that benefit the online service by coercing, steering or deceiving users into making decisions that, if fully informed and capable of selecting alternatives, they might not make. They can affect our finances, psychology, and decision making.
Thomas Schilling, Ph.D. received his PhD in behavioral science from the School of Economics and Finance at Victoria University of Wellington in New Zealand. During this he was funded as a scholar of the Chair in the Economics for Disasters and Climate Change and has worked on research in the economics sub-discipline of behavioral insurance. He started his postdoc at the University of Trier in Germany in May of 2022 and has also worked as a postdoctoral fellow at the University of Zurich. Thomas Schilling, Ph.D. has a wealth of knowledge on decision making, artificial intelligence, and how personality traits predict people's financial decisions.
In this episode, Thomas Schilling, Ph.D. explains how dark patterns can exploit our psychology by using emotionally charged language. You may have seen them online - phrases on yes or no buttons such as ‘no, I’d rather pay full price’ tap into our sense of guilt, perhaps also our fear of missing out, and might make us feel stupid. Dark patterns range from fake prices to cookies, where websites collect consumer data.
Together, Sarah and Thomas Schilling, Ph.D. discuss the evolving landscape of dark patterns, and how we can be more mindful of them. We can make better financial decisions by accessing products differently such as by renting, buying second hand, or really interrogating whether you need and want the product. Perhaps you already have something similar in your home that serves the same purpose. Usually, there is time before you press purchase, where you may need to confirm your payment details. Thomas Schilling, Ph.D. suggests we take this time to take a pause and think about whether we are buying intentionally.
View Thomas Schilling, Ph.D.’s work via his website: www.tschilling.net
Produced by the Personal Resilience Science Labs, a division of LMSL, the Life Management Science Labs.
Explore LMSL at https://lifemanagementsciencelabs.com/ and visit http://pr.lmsl.net/ for additional information about Personal Resilience Science Labs.
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