AI Impact

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AI is not clearing work off the calendar at VF Corporation. It reveals more of it. Capacity gained gets redirected straight into the backlog leaders never had time to touch. Workloads did not get lighter. Ambition got bigger. Andrew Weaver, Senior Director of Workforce Intelligence and AI Transfor…

Adoption without accountability is just expensive experimentation. Smriti Kirubanandan, Managing Director of Enterprise AI Transformation at Innovaccer, reframes the question every enterprise leader spending on AI should be asking. Smriti tells Russ how her team cut a 32% claims denial rate to 11%…

Getting tens of thousands of employees to adopt AI comes down to trust, skills built for each role, and change that moves top down and bottom up at the same time. Matthew Smart, Director, AI Strategy & Business Transformation at Cardinal Health, joins Russ to break down agent hype, why token p…

Fanatics runs 1,000 websites on a single platform, scaling to peak orders per minute when a team wins a championship. Sashanka Vishnuvajhala, SVP of Engineering, tells Ameya how AI reshaped the way his teams organize, ship, and review code at Fanatics. Three-person triads now tackle complex custom…

Pinching pennies on AI tokens is how AI transformation fails. Michael Laudon, Chief Product and Technology Officer at Quest Software, argues the real question is whether that spend produces measurable output, and no single metric answers it. Michael joins Russ to unpack how Quest runs its AI transf…

Coinbase drove its token usage up while cutting inference costs by more than half. Kyle Cesmat, who runs Coinbase's Agent Experience team, explains the architecture behind it, from an internal LLM gateway that routes their inference to cache hit rates held above 85 percent. He walks Ameya through h…

Most AI deployments stall because leaders treat the tool as the whole investment. Priyanka Vergadia, argues technology is only 20 percent of the equation, and the returns show up once you fund people, training, and change management. Priyanka, Senior Director of AI Transformation at Microsoft, brea…

Iain Hassall sorts AI spend into three buckets, and the trickiest is AI embedded in your own product, where cost basis and margins get murky. His warning to finance leaders is to lock in pricing and packaging before shipping AI features, or risk buying a dollar of inference and selling it for 80 ce…

Tope Iluyomade has been working in AI since 2004, starting with robotics and reinforcement learning, and has spent two decades advising and leading technology inside large enterprises as both CIO and CISO before moving into executive advisory work. In this conversation, he breaks down why most AI g…