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In Chapter 2 of our Flow vs Friction series, we examine two Lean wastes that quietly reinforce each other: Overproduction and Inventory. Producing ahead of demand often feels disciplined and responsible. But when output exceeds real need, inventory builds. And when inventory builds, visibility drop…
What happens when reflection stops being self-improvement — and becomes truth-telling? In this special Savage Simplicity™ Storytellers session, I share personal stories that shaped the Savage Simplicity™ thinking system — including moments where telling the truth to myself became non-negotiable for…
In Chapter 1 of our February Flow vs Friction series, we examine two Lean wastes that often travel together: Defects and Overprocessing. When outcomes fail to meet expectations, teams respond by adding reviews, controls, and extra steps. But those steps don’t fix the root cause — they compensate fo…
Not all movement creates value .In this final chapter of our Flow vs Friction series, we explore the last two of the eight wastes of Lean: Motion and Transportation — and how unnecessary movement quietly creates friction inside systems. Transportation is the movement of materials or information be…
When the talent is there but the system won't let it through. In this episode, Bernadette shares a years-long experience with a pediatric optometrist practice — a doctor who was genuinely skilled, and a system that couldn't reliably deliver that skill to patients. Three-hour appointments. A forgot…
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