Pulse Practice Management

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In today’s episode, we talk about the challenges and benefits of transitioning to a new EHR. It can be a daunting but manageable task and should be worth the effort, if you do your research. We’ll share some ideas to consider when shopping and tips to make it through the transition. If you would l…

In our episode today we talk about the roles and responsibilities of practice managers and business managers and why your practice may need both. We look at the distinctions between the two roles, and the skills needed for each. Some skills and responsibilities are unique to each role, while many o…

In this episode, the importance of internal audits in medical practices is highlighted. Internal audits play a crucial role in ensuring compliance with regulations, identifying areas for improvement, and preventing fraud and errors. They help medical practices maintain high standards of patient car…

Have you noticed a drop in revenue? Do you have a large staff turnover? Do you have trouble staying current with the coding and billing information?  In today’s episode we delve into examining and diagnosing your practice to see if you would benefit from a practice management coach or consultant. W…

Do you struggle with collecting money from your patients? Does your staff feel confident asking patients for past due balances? In this episode, we delve into the critical topic of collecting patient money within healthcare settings. From navigating insurance complexities to managing patient expect…

In this episode, we discuss cross-training in a practice management setting, emphasizing the importance especially in small practices. We highlight the benefits of creating a positive work environment and maintaining smooth operations to prepare for the inevitable staff shortages. We also explore t…

Working your insurance receivables can be a daunting task, but it doesn't have to be! Today we are joined by Brittany Phillips, the Process Improvement Coordinator at AMS.  Brittany tells us about her role as our Process Optimization Coordinator and her focus on improving results for the account…

Patient complaints are inevitable. In this installment of our series "How Do I?", we discuss some ways to handle patient complaints in different situations you may encounter. We cover the need for transparency, effective communication, patient-centric care, and staff training to handle so…

In this episode, we discuss 7 New Year’s Resolutions for Practice Improvement, which is based on a blog that was previously posted on Applied Medical Systems site last year.  The beginning of the year is a great time to evaluate different areas of your practice. We thought it would be helpful if w…