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http://leanblog.org/audio80
Here's the Key to Visual Management:To me, the core of visual management is captured in this statement from Fujio Cho, now the honorary chairman of Toyota:
"Know normal from abnormal... right now!"
If the "visual" isn't helping accomplish that goal, it's probably not visual management. Visual management has two parts - the visual(something you see) and the management (the action you take based on the visual). Why do we have to manage the visual abnormality? To get better results.
Here's the Key to Visual Management:To me, the core of visual management is captured in this statement from Fujio Cho, now the honorary chairman of Toyota:
"Know normal from abnormal... right now!"
If the "visual" isn't helping accomplish that goal, it's probably not visual management. Visual management has two parts - the visual(something you see) and the management (the action you take based on the visual). Why do we have to manage the visual abnormality? To get better results.
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