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Let's talk about how a community impacts business growth! 🤩
By listening to this podcast, you'll get actionable steps to connect community goals with business goals to skyrocket business growth while still bringing extreme value to community members! 💪🔥🚀
By listening to this podcast, you'll get actionable steps to connect community goals with business goals to skyrocket business growth while still bringing extreme value to community members! 💪🔥🚀
Presentadores:
Frecuencia de actualización:
weekly
Duración media del audio:
41 minutes
Entrevistas a invitados
Inglés
Estados Unidos
68 episodios
desde 22 de agosto de 2024
episodic
ÚLTIMO EPISODIO 🔗
“An individual comment is just a signal, but a user's background and history plays a much larger role in what that signal actually tells us.”
In this episode, we discussed how genuine relationships, customer feedback, AI, and cross-team collaboration turn online communities into valuable business …
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EPISODIOS ANTERIORES 🔗
“The first five enterprise clients that n8n signed came directly from the community.”
In this episode, we discussed how companies can turn community into business growth by helping members belong, learn, lead, and succeed, in particular:
👉 How n8n uses community to help users learn the product, ev…
“We need to understand company, we need to understand customer, who our audience is and what they're coming to us for, and then we need to look at the overlap for the community.”
In this episode, we discussed how to move from chasing “engagement” to building a community around customer needs, com…
“An ambassador program should create value for the company, but it also has to be a real asset to the ambassador’s business.”
In this episode, we discussed how to build community programs where member needs and business goals reinforce each other, and how to turn that overlap into measurable commu…
“Data gives you editability on how you do things, whether you can improve, stop doing something, press the accelerator and just go, go, go.”
In this episode, we discussed how to connect community signals, human relationships, and business outcomes through data to move beyond engagement metrics and…
"You have to keep your ear to the ground to what product is working on, what customer success is working on, and seeing how we can then tie in community.”
In this episode, we discussed how community stops being a “nice-to-have” when it is deliberately designed around business outcomes without…
“What community looks like at the start is not what it's gonna evolve into over time.”
In this episode, we discussed how to move community from an isolated engagement program into a strategic business engine, in particular:
👉 Why community should never exist as an isolated function on the side of …
“The happier and stronger our creator community is, the more value it creates for the business.”
In this episode, we discussed how to turn community activities into measurable business outcomes by starting with the company’s priorities, creating real value for members, and experimenting with progr…
"The ambassadors are helping provide answers to people in our community and in turn, then they’re kind of privately working with these people and it’s a win-win for everyone.”
In this episode, we discussed how Zoom grew its community from zero to 500,000+ members by starting with a clear busi…
“The more specific you can be in your messaging, in your approach, in your consideration, the better that will drive home for the people that it’s meant for.”
In this episode, we discussed how to move community from a “nice-to-have” feeling of belonging into something intentionally designed around…
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