ABOUT THIS PODCAST 🔗
Inside Tech Comm explores how technology, content, and the changing workplace are reshaping technical communication—and the people behind it. Through candid conversations with practitioners and thinkers, the show looks beyond tools and trends to examine how the work is evolving, how people are navigating that change, and what it means for the future of the profession.
Hosts:
Update frequency:
weekly
Average audio length:
46 minutes
Guest interviews
English
United States
69 episodes
since March 9, 2021
episodic
AUDIENCE OF THIS PODCAST 🔗
~99.91% of listeners are from United States.
🇺🇸
US
99.91%
Others
0.09%
* Data source: directly measured on Listen Notes. real-time
LATEST EPISODE 🔗
Come behind the scenes with us before we take the LavaCon stage.
What happens when two technical writers receive access to new AI tools, permission to experiment, and enough curiosity to keep asking, “What else could this do?”
My guest, Elizabeth “Liz” Favre, is my colleague, experimentation partne…
SEARCH PAST EPISODES
Search past episodes of Inside Tech Comm with Zohra Mutabanna.
PREVIOUS EPISODES 🔗
Technical communication has moved from manual printing presses to AI agents, but the hardest parts of the work have not disappeared. Someone still has to think critically, ask the right questions, exercise judgment, understand the product, and recognize what users actually need.Ramesh Aiyyangar, fo…
What happens when there is no single version of a product—and therefore no single version of its documentation?
In this episode, Fabrice Lacroix from Fluid Topics joins us to explore how made-to-order and highly configurable products are changing the way technical content must be structured, manage…
AI can retrieve and generate answers, but the quality of those answers still depends on the information beneath the model. If content is poorly structured, weakly governed, or divided into the wrong units, a more capable LLM does not automatically solve the problem.Patrick Bosek, co-founder and CEO…
AI can summarize meetings, monitor repositories, categorize support tickets, and generate instructions. But automation does not eliminate the need to understand what customers are trying to do—or what happens when a product enters the real world.
Vinay Payapilli joins me to examine the assumptions …
Documentation is not just support material anymore. It is quietly becoming a product surface, a competitive advantage, and in many cases the raw fuel that AI systems use to help customers get work done.I’m joined by Nico Berry, a former technical writer who now works in product management at Conten…
Technical writers do work that can influence products, customers, and business outcomes. Yet we can still find ourselves described as the people who make things look good or “do the documentation.”
In this episode, I talk with Nibu Thomas about changing that narrative.
Nibu’s own career has moved t…
Video feels like the “obvious” way to teach software until you’re the one stuck updating walkthroughs after every release. We sit down with Sagar Garuda, founder and CEO of Zenious, to talk about the real bottleneck behind product education videos: the editing, the reviews, the sync work, and the h…
What if we stopped thinking about AI simply as a tool for doing our existing work faster—and started treating it as a new material for designing experiences?
In this episode, I talk with Josh Clark and Veronica Kindred, co-authors of Sentient Design, about what happens when intelligence moves beyon…
We talk with Lindsey Rix about moving beyond AI anxiety and experimenting with what AI can actually make possible for technical writers.
Drawing from her presentation, Content Is the Strategy, Lindsey shares how she moved from experimenting with custom agents and AI skills to working with developer…
Disclaimer: The podcast and artwork embedded on this page are from Zohra Mutabanna, which is the property of its owner and not affiliated with or endorsed by Listen Notes, Inc.
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