Eric Harding of Republic Services: When Having a Methodology Matters More Than Which One
Some problem-solving wisdom comes from advanced frameworks. Other wisdom comes from eighth-grade science class. Eric Harding holds onto both.
In this episode of People Solve Problems, host Jamie Flinchbaugh sits down with Eric Harding, Vice President of HR Operations and Systems at Republic Servic…
Brittany Irwin, AI Engineering Manager, NFI Industries: Why Your AI Rollout Isn't Really About AI
On this episode of People Solve Problems, host Jamie Flinchbaugh welcomes Brittany Irwin, Applications and AI Engineering Manager at NFI Industries. With an industrial engineering degree from the University of Pittsburgh’s Swanson School of Engineering and a career spanning large-scale third-party …
Renee Kaspar of Renee Kaspar Labs: The Skill That Keeps You Steady When Everything Changes
On this episode of People Solve Problems, host Jamie Flinchbaugh welcomes Renee Kaspar, Author and Workplace Strategist at Renee Kaspar Labs. A thirty-year veteran of human resources and the author of the forthcoming book HR Confidential, Renee has spent her career in the rooms where the most signi…
Jamie Flinchbaugh, Solo Episode: Why Pulling Big Levers Rarely Solves Big Problems
In this episode of People Solve Problems, Jamie Flinchbaugh steps up to the microphone without a guest to talk about a pattern he keeps seeing in organizations: leaders trying to solve big problems by pulling big levers. Whether the problem shows up first and the lever follows, or the lever is pull…
Humanoid Robots, Ford’s Quality Culture, and Burger King’s Quality Comeback
n Episode 9 of Lean Coffee Talk, Mark Graban and Jamie Flinchbaugh begin with World Cup observations that turn into a broader discussion about process measures, results, technology, officiating, and why referees are rarely the primary reason a team loses.
Episode links and more
Over coffee—cold b…
Bob Rogers, Chairman, BRC Imagination Arts: Why Your Message Is the Wrong Place to Start
On this episode of People Solve Problems, host Jamie Flinchbaugh welcomes Bob Rogers, Founder and Chairman of BRC Imagination Arts and author of the new book Deep Story: A Complete Guide to Creating Transformational Visitor Attractions. Bob has spent five decades building visitor experiences for so…
Matt Zayko, Head of Global Lean Office, GE HealthCare: Why Change Fails After It Works
On this episode of People Solve Problems, host Jamie Flinchbaugh welcomes Matt Zayko, Senior VP and Head of the Global Lean Office at GE HealthCare. Matt brings one of the broadest lean backgrounds in the field, and the conversation traces how that breadth shaped his thinking about what makes chang…
Kathy Coffey Solberg, CEO, CommonUnity Consulting: Why Change Efforts Fail Before They Start
On this episode of People Solve Problems, host Jamie Flinchbaugh welcomes Kathy Coffey Solberg, CEO of CommonUnity Consulting and author of the new book “Reweaving What Matters.” Kathy has spent 25 years helping leaders across business, government, and nonprofits see what is really happening before…
Rebecca Teeters, President of Chemical Operations, 3M: Your Best Benchmark Isn't in Your Industry
On this episode of People Solve Problems, host Jamie Flinchbaugh welcomes Dr. Rebecca Teeters, Senior Vice President of Business Supply Chain and President of Chemical Operations at 3M. Over more than three decades at 3M, Rebecca has led plants, global operations, enterprise strategy, and business …
Small Problems, Big Levers: Lean, AI, and Growing Pains with Jamie Flinchbaugh
Episode Summary
Most big problems in a manufacturing business started out as small ones that nobody solved. In this episode, Justin sits down with Jamie Flinchbaugh, founder of JFlinch and author of People Solve Problems. They talk about why leaders keep reaching for big levers like AI, reorgs, and…
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