關於這一集
AI agents are appearing across every enterprise platform, but most still struggle to move beyond scripted automation into systems that can reason, adapt, and operate within real workflows.
On this episode of Ctrl + Alt + AI, Dimitri Sirota, speaks with Matt Swann, former CTO at Nubank and Booking.com, and a seasoned technology leader. Matt shares his insights on the shift from traditional AI to agentic AI, where AI systems act as autonomous team members rather than simple assistants.
They explore practical strategies for implementing agentic AI across engineering, marketing, and sales, discuss approaches to governance and data protection, and reveal how leaders can balance innovation with enterprise risk. Matt offers guidance for companies navigating the rapidly evolving AI landscape, ensuring teams can adopt agentic technology safely and efficiently.
What to expect:
How agentic AI can act as a team member rather than a tool, enhancing productivity while requiring careful governance and oversight
Why preparing data, controlling access, and implementing robust monitoring are essential to reduce AI risk and maintain trust in enterprise environments
How leaders can create flexible strategies that allow adaptation to evolving AI models and infrastructure while balancing cost, security, and operational impact
Things to listen for:
(00:00) Meet Justin Heller
(02:49) Evolution from LLMs to agentic AI
(03:40) How early-stage vs. large enterprises adopt AI differently
(05:00) Agents as staff augmentation
(06:46) Managing multiple AI models and vendor choices
(10:18) Use cases: sales, marketing, engineering, and commercial operations
(13:03) Key considerations for implementing agentic AI safely
(15:28) Governance across people, process, and technology
(16:47) Addressing token spend and proactive AI cost management
(19:01) Cutting through AI security noise using frameworks
(22:00) Integrating humans and agents in security and operations
(24:35) Looking ahead: the future of agentic AI
