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In this episode of TechBytes, Rob Grimes welcomes Tyler Marpes, Vice President of Technology Operations at Scooter’s Coffee, to discuss how one of the fastest-growing coffee brands is using technology to support rapid expansion without sacrificing hospitality. From AI and data governance to connected equipment, franchise operations, and barista training, Tyler explains why successful technology strategies begin with solving business problems—not chasing trends. Together, they explore the evolving role of AI, the importance of clean data, and how thoughtful innovation can simplify operations while creating better experiences for employees and guests. A must-listen for anyone shaping the future of restaurant technology.
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