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Where does AI actually fit in a medical practice - and where should it never go?
Stephen Ferrara, DNP, has been a nurse practitioner for 26 years, served as president of the American Association of Nurse Practitioners, and ran the AI office at Columbia University School of Nursing. He now runs AI + Nurse Academy, teaching the world's largest healthcare workforce how to use this technology.
He joins Jakub Grajcar to cover the fundamentals - and the admin work AI is ready to take off your front desk today.
We dig into:
🏥 Stephen's #1 tip for growing a practice - remember you're there to serve patients
🤖 What AI actually is under the hood - probability machines, tokens, temperature, weights
📞 The admin case - and how there's no administrative task AI can't at least assist with
✋ Human in the loop, and why the clinician stays the final gatekeeper
🤝 What software teams miss when they build for clinicians - and the one question they skip
📹 Why video and computer vision is next in AI
🎓 How to actually get up to speed - free models, personal-life test cases, and a half hour a week
Resources mentioned:
👤 Guest: Stephen Ferrara, DNP, FNP-BC, FAAN, FAANP, FNAP
LinkedIn: https://www.linkedin.com/in/sferraradnp/
AI + Nurse Academy: https://www.ainurseacademy.ai - foundational on-demand AI course
Instagram: https://www.instagram.com/ai_nurseacademy
🏢 Organizations & tools
American Association of Nurse Practitioners (AANP) - Stephen served as president
Columbia University School of Nursing - led the school's AI efforts
Talkie.ai - AI medical receptionist
Shen.AI - camera-based screening, 30+ health markers from a face scan: https://shen.ai
📚 Worth following in healthcare + AI
Ethan Mollick - One Useful Thing newsletter: https://www.oneusefulthing.org
The AI Daily Brief podcast: https://podcasts.apple.com/us/podcast/the-ai-daily-brief-artificial-intelligence-news/id1680633614
Free intro resources from OpenAI and Anthropic
🎙️ Related SPM episode referenced in the conversation
Brendan Keeler on EHR data access and liability (ep. 32)
🎥 See how Talkie.ai works - AI medical receptionist demo: https://www.youtube.com/watch?v=oOiJ3ITTrLY&list=PLLjcCBHYN2KoBqm-Dx-8lIwWLuU-CHXSg
