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For the first time, employers may have as many as six generations represented in the workforce—each bringing different experiences, communication preferences, expectations, and perspectives to work. But those differences don’t have to create division.
In this episode of Ground Rules, Pam Howland, Jennifer Walrath, and Doug Plass are joined by Ann Smith of Guide and Grow Consulting to discuss how employers can build stronger, more collaborative multigenerational workplaces.
They explore communication preferences, setting clear expectations, avoiding generational stereotypes and bias, training employees on new technology, mentorship and reverse mentorship, and creating opportunities for employees across generations to learn from one another. They also discuss the legal risks that can arise when communication breaks down—including age discrimination claims, workplace incivility, and the growing role of texts, Teams messages, and other electronic communications in employment litigation.
*Ground Rules hosts and guests are not providing legal advice in this podcast. Do not act upon any of the information discussed in this podcast without first consulting a licensed attorney in your jurisdiction.*
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