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David Wright sits down with Tracy Elmer, Chief Innovation Officer of TrueCare. They discuss building a career on saying yes before feeling ready, leading innovation in community healthcare and using AI to restore human connection at the point of care. Key Takeaways 00:00 Introduction 03:04 Sayi...
Antrea Dowd of HCA Healthcare, Shmuel Saklad of B&H Photo Video, and Dale Sturgill of Memorial Hermann Health System join David Wright live from CCW in Las Vegas to explore how AI is reshaping contact centers, workforce development and the patient experience. Antrea explains how HCA is bridgi...
German Faraoni Heidenreich, Global Director Data and Shared Services of Reckitt — the company behind Lysol, Mucinex and Finish — joins David Wright to explore what it really takes to transform data operations inside a global consumer goods company.  German shares how he standardizes master ...
David Wright talks privacy, AI and customer experience with Jason Frame, Chief Information Officer of Southern Nevada Health District, and Aaron Johnson, Interim Chief Marketing Officer of Penn Medicine, University of Pennsylvania Health System, live from CCW Las Vegas. Jason and Aaron bring pers...
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