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Trond Undheim discusses his book "Augmented Lean" and a human-centric framework for managing frontline operations. Trond is a former director of the MIT Startup Exchange and a Sloan School of Management senior lecturer. He holds a PhD on the future of work and artificial intelligence. Listen for three action items you can use today.
Host, Kevin Craine
DigitalTransformationPodcast.net/guest
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