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This has been dug out of the Customer Service Gold Dust archive for your listening pleasure... In this episode, Gavin is joined by Rebecca Brown.Rebecca is the Founder and Lead Consultant at Think Wow. We hear her discuss the journey of starting up a new CX business in lockdown and why, in some w...
This has been dug out of the Customer Service Gold dust archive for your listening pleasure... In this episode, Gavin is joined by James Dodkins. James is a Speaker, Author and Customer Experience Rock Star. We hear him discuss his journey from award-winning guitarist in a heavy metal band to bec...
This has been dug out of the Customer Service Gold Dust archive for your listening pleasure... In this episode, Gavin is once again joined by Elaine Lee.Elaine is the Managing Director of ReynoldsBusbyLee. We hear her talk about how mystery shopping can be beneficial in both quantitative and qual...
This has been dug out of the Customer Service Gold Dust archive for your listening pleasure... In this episode, Gavin is joined by Jamie Thorpe.Jamie is a CX, Research and Engagement Professional - and the Head of Experience Management at Ipsos MORI CX.We hear him pinpoint why priorities are alwa...
免责声明: 本页面嵌入的播客和封面图片来自 Gavin Scott,归其所有者所有,与 Listen Notes, Inc. 无关联,也未获得 Listen Notes, Inc. 背书。