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In this episode of ComplyPlus™ Presents, Lewis Normoyle is joined by Dr Richard Dune to reflect on the HSJ Patient Safety Congress 2025, two packed days of learning, sharing, and debate on the future of patient safety in UK healthcare.
Together, they explore:
• Why culture and leadership remain the foundations of safety
• How workforce wellbeing, fatigue, and psychological safety are inseparable from patient outcomes
• The state of PSIRF maturity, governance, and the rising costs of harm
• What innovation, AI, and digital tools can and cannot do to support safety
• Why the patient voice from Martha’s Law to lived experiences must remain central.
Richard also shares reflections from the closing fireside chat with Jeremy Hunt and Shaun Lintern, unpacking lessons on courage, collaboration, and accountability.
Whether you are a frontline clinician, board leader, compliance professional, or digital innovator, this episode brings you practical insights and strategic reflections to embed safety as a cultural and operational priority.
