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What happens when the management practices that once made you successful stop working across cultures, countries, and time zones?
In this episode of Collaborative Culture, Dr. Kristine Gentry turns the tables and interviews co-host Monica M. Smith about her new book, Making It Real: Amplifying Global Collaboration with the Trade Winds GUIDE Framework.
When experienced leaders begin managing across cultures, they may discover that the approaches that once worked no longer produce the same results. Communication styles differ. Expectations about hierarchy, deadlines, decision-making, and collaboration may remain unspoken. Leaders can find themselves working harder, stepping back into day-to-day management, and still gaining less traction.
In this episode, Dr. Kristine Gentry interviews Collaborative Culture co-host Monica M. Smith about her new book, Making It Real: Amplifying Global Collaboration with the Trade Winds GUIDE Framework.
Monica shares lessons from her experience leading international teams and introduces GUIDE, a framework designed to help leaders and teams strengthen their ability to collaborate across cultural differences:
- Generate
- Understand
- Imagine
- Discern
- Execute
Kristine and Monica explore how global teams can establish shared “house rules” rather than defaulting to the norms of headquarters or expecting one culture to do all the adapting. They also discuss the importance of understanding what motivates individual team members, recognizing different ways of contributing, and creating enough clarity for teams to work more autonomously.
Through stories from India, China, and other international settings, Monica illustrates how leaders can prepare carefully, interpret cultural cues, remain authentic, and adjust when the situation does not unfold as expected.
In this episode:
- Why familiar management practices may stop working in a global environment
- The “gradual dawning” that tells a leader something is not working
- How purpose, individual contribution, and cultural tendencies shape collaboration
- What team “house rules” are—and why every culture should participate in creating them
- How the GUIDE framework supports global leaders and teams
- Why cultural patterns can be useful without defining every individual
- How leaders can adapt their behavior without abandoning authenticity
- Why a colleague’s success can expand what is possible for everyone
- The role of mutual dignity and respect in intercultural leadership
- How leaders can replenish their energy while helping teams become more autonomous
Episode highlights:
- 1:29 — Why Monica finds leading cross-cultural teams exhilarating
- 3:17 — Who Monica wrote the book for
- 4:32 — Recognizing the “gradual dawning” that something is not working
- 6:53 — What global leaders and teams may be missing
- 7:41 — Three lenses for understanding a team
- 12:18 — When leaders should introduce this work
- 14:16 — Establishing shared house rules
- 19:18 — An introduction to the GUIDE framework
- 25:59 — Execution, adaptation, and building trust in China
- 30:20 — Why a colleague’s success is not a threat to your own
- 33:27 — Global collaboration in a changing geopolitical environment
Resources mentioned:
- The 6 Types of Working Genius by Patrick Lencioni and The Table Group
- CliftonStrengths
- Everything DiSC
- Hogan Assessments
- Global Dexterity by Andy Molinsky
- Forging Bonds in a Global Workforce by Andy Molinsky and Melissa Hahn
- The Culture Map by Erin Meyer
- The Pivot by Dave Schoof
Thanks for Listening!
We’d love to hear from you.
Kristine Gentry, PhD
kgentry@culturegrove.com
🔗 LinkedIn: Kristine McKenzie Gentry
Monica M. Smith
tradewindscareerconsulting@gmail.com
🌐 www.tradewindscareerconsulting.com
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