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You ever notice the people doing the most aren't asking for advice?
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This is built without permission.
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I'm Matthew Mak.
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Before I ever drew a blueprint or signed a business deal, I was folding suits, hauling snow, and washing glasses until 2 a.m.
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They came architecture, tow trucks, and a built business from the ground up with my partner.
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No blueprint, no safety net, no approval.
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Just real stories, hard pivots, and what it actually takes to build something from nothing.
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Let's get to work.
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So we got Scott here joining me on Built Without Permission.
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Glad to have you here.
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Scott, yes, sir.
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Tell us.
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How are you doing?
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I'm alive, man.
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So I'm doing wonderful.
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And it's an honor to be here.
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So I appreciate you having me on.
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Likewise, man.
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And I'm always appreciative of the time that people share with me as well.
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So uh all right, let's uh let's get to it.
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Um, so tell us, uh what's the one moment that made you realize you know what you're doing, or sorry, that you were done waiting for permission to start what you're doing, and what it is it that you do?
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Yeah, good question.
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So I think it actually started in 2022.
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Okay.
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This was towards the end of COVID, right?
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So a very unique time in history.
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And at the time I was working at W 2, um, I was actually in healthcare staffing.
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And ironically, COVID actually was a blessing.
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So, you know, during COVID, we got a ton of government contracts, right?
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Where we were basically staffing hospitals around the country.
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And for the first time in my staffing career, I made multiple six figures.
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And most money I'd ever made up until that point.
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But it was interesting because I had a realization that one, $200,000 isn't actually that much money.
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And two, I was capped, right?
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Like this was a once-in-a-lifetime just unique situation that allowed me to make that much money.
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Yeah.
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And I realized, you know, my future really relies on the vehicle I'm in.
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And at that time, it was that company.
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Yes.
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And essentially I was just working to make their dreams come true.
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And that was my ceiling.
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Right.
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So it was really a pivotal moment.
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We also had our first kid right around that same time.
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And at that time, I spoke to my wife.
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I was like, look, I think if there's a time to do this, you know, start a business, it's it's now.
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So that was the beginning of the journey.
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Yeah.
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And it's crazy because like the the the time too, like how you mentioned, like, you know, you're having your first child, and then this is like a big move, right?
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That you're deciding to do, and then for sure your wife being your biggest supporter to doing so, right?
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All that helps.
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Right.
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Like the wife part specifically, right?
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So important.
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So important.
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Yeah, because it could go totally different, and then you know, you may not have taken that leap, right?
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And then, like, so now where you were before, before you took that jump, uh, and realized that you wanted to do your own thing, uh, how long were you working there for?
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Eight years.
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So eight years, yeah.
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So I can I can totally relate to that, right?
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Like, even like for myself, uh, what I do is uh equipment rentals.
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And prior to that, I was an architecture designing residential homes for 10 years, right?
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And then I kid you not, at that eight-year mark was when I said there's something more to do.
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So that's where my ceiling was too, right?
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And then I just got into what I was doing, yeah.
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So it's you know, uh, when you're sharing your experiences with other uh others, it seems like everyone has similar, you know, that you can relate to, right?
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Which is which is really cool.
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Yeah, right.
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And you wouldn't know unless you talk about it.
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Yeah, and the wife thing's a big thing because I think we all have seen people that have so much potential, but of course their spouses hold them back, you know, they don't have that support system, and I'll tell you, man, I couldn't do it without my wife.
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She is the biggest blessing ever.
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So that's yeah, that's absolutely same, same here, man.
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Hands down.
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Like, I wouldn't be able to operate at home with kids and everything.
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Like, I got three.
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I'm ready to do it.
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You do two?
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Yeah, man.
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There you go.
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So when I'm coming out of Florida, we're gonna have a hangout.
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It'll be a big party.
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Yeah, that's all right, man.
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As long as the kids have fun, that's all that really matters.
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Us is just simple, easy beach, water, beer, we're good.
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Just give them a pool and yeah, we're good to go.
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So awesome, awesome, man.
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Uh, all right.
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So now tell us, um, was there ever a moment that you almost quit like after you started and what stopped you?
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Yeah, there's probably been a few.
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Um, you know, I think the most uh memorable moment would be towards the end of 2024, we actually had two back-to-back hurricanes here in Florida.
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Yeah, I remember that.
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It was horrible.
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Um, talk about PTSD, you know.
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Yeah, we basically were working overtime, had to work harder than ever before, but we're actually not making any money.
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We're actually losing money, right?
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Because we have to relocate guests.
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You know, a bunch of our rentals were flooded, we actually lost properties.
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It was a very stressful time, right?
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Owners are stressed, everyone's asking for updates.
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You know, you're doing all this extra work and you know you're actually losing money.
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It was a very interesting dynamic.
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So that was definitely a time that tested me.
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Um, but we we got through it, and um and what was the second part of that question?
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Yeah, so and what stopped you from not quitting?
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Yeah.
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What stopped me is honestly my my family, man.
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You know, at that point I was so invested in the business.
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We had come a long way, and really it was just kind of like a mindset shift.
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It's like, look, I'm not the only one going through this.
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Every other company in this space in my market is going through the same thing.
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So between that and just my biggest why my family, I kept going.
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Yeah.
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And then like, was it that uh that was you like uh changing the dynamic of your mindset, saying, like like you said, you you got this far.
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I have my wife, got my kids.
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Like, I ain't letting go.
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I gotta keep going, right?
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There's no way, like I've gone too far, right?
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Yeah, I burned the bridges at that point, you know.
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I just quit my my W-2 um about a year prior to that, and I told myself I'm never going back to a W-2, you know.
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Yeah, I'm gonna work out my dream and not gonna work for someone else's dream.
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So yeah, and then what you're doing now is still related to what you were doing then.
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Exactly.
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Yeah, so yeah, I'm the founder of Trust First Management.
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We're a full service vacation rental management company in Florida.
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So, you know, we've managed about 50 properties, you know, 1500 plus five-star reviews.
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And um, yeah, man, we just manage real estate for people and uh an interesting business, you know, hospitality, but real estate at the same time.
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So yeah, it's uh it's fun.
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Yeah.
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So then, like, um, just uh uh understand for myself, so like let's say you know someone invests into a property too, they could even reach out to you and you can help uh manage the whole thing, right?
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Exactly.
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Remember service, we do everything from you know guest communication, maintenance, uh, you know, cleaning turnovers, taxes.
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We even remit taxes.
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Cool.
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So completely passive, yeah, for our clients.
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So have you had a lot of uh Canadian clients?
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Actually, yeah.
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Actually, I'm on boarding a Canadian right now from Toronto, and he's uh yeah, an amazing gentleman to work with.
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So I like you Canadian, you guys are nice people.
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So I I always enjoy working with you guys.
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Yeah, well, you're Americans are also nice too, man.
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So it just depends where you're on the states, right?
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Yeah, exactly.
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But I I I know from like because I'm also from Toronto, and I know that um the they call the Toronto people that go down there to pretty much retire is like the snowbirds, right?
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A lot of those.
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That's where we make the most money is January to mid-April.
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That's when all you Canadians come down and T minus sometime, I'll be one of those.
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But not retirement, I mean like sooner, definitely way sooner.
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I need to keep my full energy like right now and come down there right now and enjoy every second of it.
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100%.
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Awesome, awesome.
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Uh so now uh tell me um what does success actually look like in the trenches versus posting online or what people see outside of what you do?
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Yeah, um I would say really connecting at a deep level with my team.
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Yeah and you know, just to unpack that, right?
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It's like yes, we all start a business to make money and and find freedom and whatnot, but it's like once you actually start building a team, you realize there's so much more to it, right?
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Like you're responsible for these people at the end of the day.
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They get paychecks from you, they're feeding their family, right?
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Based on the decisions you make.
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So I think at a deep level, like when you're in the trenches, man, like being able to show up for your team and be in sync.
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We talk about this all the time in our on our team.
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You know, we all have to be links in a chain.
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And if there's one link that is not synced up, the entire thing falls apart.
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Of course.
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So we really pride ourselves on just connecting, like we're very direct with each other.
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We have a lot of one-on-ones, team meetings, but we also know what drives everyone.
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And I've learned a lot of this from Dan Martell, which brought us together.
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You know, just understanding like how can I fit your dream inside of my dream?
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And correct for me, I think that's just a different level of success uh versus a lot of the stuff you see on social media.
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Yeah.
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And now um from learning that, and I totally agree with you, which is definitely for myself too and my team, um, speaking with them to seeing what their visions are versus how I can align with what mine are, right?
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So, like, yeah, it's definitely in a way a huge game changer.
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So now you've applied that.
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Have you seen now like um have you seen good stuff coming out of it?
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Like, I know it's everything stepping stones, right?
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But yeah, no, and it's been a night and day difference because I wasn't always that way, trust me.
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Um I like many, you have to learn the hard way.
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Yes, my style at first as a leader was not the best.
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It was very reactive, right?
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Um, it wasn't big picture, but ever since I made that switch, you know, I guess the best example is just to give you an actual example.
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You know, yesterday or actually two days ago, someone on my team just created an entire work order app using Cloud Code that's gonna transform our entire business.
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I didn't even really ask him to do it, he just came to me.
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He just did it, right?
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Yeah, because now he sees the vision, he sees that he could fit his dreams inside of mine.
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Yep, and that's just one example of many.
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So we're starting to see that stuff lab for sure.
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Cool.
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No, and that's great because it's like he took that initiative without you even asking, and that that shows you like how he's all he's full on board, right?
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It's the dream, which is which is awesome.
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Yeah, right now I'm kind of like the guy stuck doing all the AI stuff and learning, like I build whole software for my for my business and just trying to get everyone on board of it.
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Me is now trying to get it like you guys, come on, come on, yeah, take over, you know.
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There's always so much I could do.
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Yeah, I know.
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It's so easy to nerd out on that stuff and just oh yeah, do it yourself.
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But this is recent for me.
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Like the team just really like really, probably the past two weeks has just started like really getting into that, yeah.
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Yeah, the momentum.
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Yeah, yeah.
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There's there's a saying I I I've heard a lot in the past more recent years is that when you have that momentum, don't let it stop.
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Just you gotta keep going.
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Don't let the momentum stop.
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Yes.
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Right?
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You just keep running.
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Of course, man.
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Yeah, that's it.
00:13:01.120 --> 00:13:13.279
Now, uh what advice could you give most people in terms of uh if they wanted to start a business from scratch, but you know, it's holding them back.
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Yeah.
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Um there's many ways to start a business.
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Uh the way I started it, I I started it as a side hustle.
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And I think it comes down to your risk tolerance.
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Um like many, right?
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I was very, I guess, risk intolerant.
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Um, like you know, I'd worked my W-2 income into a very comfortable place.
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My wife, she also was, you know, bringing in some good income.
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So for me to have that confidence to really, you know, take the risk, like I decided, you know what, I'm just gonna put in the extra hours, whether that's before work, after work, maybe sometimes during work, right?
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Yeah, to build what eventually no one's hearing it right now.
00:14:03.840 --> 00:14:04.879
You're good, you're in your space.
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You don't look left, you don't look right, you know.
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That's the past.
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And that's the beautiful thing, right?
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Yeah, sorry, continue.
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Just yeah, no, you're good.
00:14:13.440 --> 00:14:20.639
So just taking that risk um with a little security cushion really helped me, you know, just take action.
00:14:20.639 --> 00:14:29.519
So I think if anyone's stuck, like, look, I I know so many personalities, and I think I'm guilty of this as well.
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Like it's so easy to overthink everything, right?
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Yeah, like before you even get started.
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So my piece of advice, don't be scared to have you know some security, whether that's Deb2 income or some other income.
00:14:42.720 --> 00:14:44.799
Um, but just take action, man.
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Like literally just do one thing at a time.
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Try to get 1% better every day.
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Yeah.
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Yeah, that'll compound uh a lot over a 12-month period.
00:14:54.960 --> 00:14:56.639
Yeah, of course.
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Yeah, no, and that's great, that's great advice, right?
00:14:59.679 --> 00:15:05.360
Like it, it's it, you're you're absolutely right about the it's the mindset, it's how you're thinking.
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We overcomplicate things in our subconscious, we let it overtake us, creating things that aren't real until we actually make it real.
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Yeah, and that's most of our reality.
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It's just like sitting in these thoughts that aren't even reality.
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Right?
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Yeah, it's and then it's just like so many emotional factors come into play with that too.
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It's it's crazy.
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Yeah, I think technically human beings, we we are superheroes, but we just aren't even tapped into like even a fraction of what we're capable of doing, right?
00:15:34.720 --> 00:15:35.759
I agree 100%.
00:15:35.759 --> 00:15:40.000
May have heard the recent podcast on Joe Rogan, Zach Bush.
00:15:40.000 --> 00:15:41.759
Okay, very interesting.
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You should read it or watch it, I should say.
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Yeah, but um, he talks about that.
00:15:46.159 --> 00:15:49.519
Um, I won't go into detail, but I agree 100%.
00:15:50.159 --> 00:15:50.559
Yeah.
00:15:50.559 --> 00:15:53.120
So who's your favorite superhero?
00:15:53.120 --> 00:15:56.559
Don't tell me Hulk.
00:15:56.799 --> 00:15:58.080
No, not Hulk.
00:15:58.080 --> 00:15:59.279
I'm a Batman guy.
00:15:59.279 --> 00:15:59.519
Yeah.
00:16:00.000 --> 00:16:00.639
Batman guy?
00:16:00.639 --> 00:16:01.519
Oh, yeah.
00:16:01.519 --> 00:16:03.039
You like the DC.
00:16:03.600 --> 00:16:10.080
Yeah, I grew up, you know, I'm a 90s kid, so from from the jump, I had my Batman bike, my cape.
00:16:10.080 --> 00:16:12.720
I used to jump down the stairs thinking I could fly.
00:16:12.960 --> 00:16:13.279
Yeah.
00:16:13.600 --> 00:16:13.840
Yeah.
00:16:13.840 --> 00:16:16.000
Bruce Wayne for sure.
00:16:16.399 --> 00:16:16.879
Awesome.
00:16:16.879 --> 00:16:17.360
Yeah.
00:16:17.360 --> 00:16:21.840
And you know, it's it's funny uh when you say about uh specifically Batman, right?
00:16:21.840 --> 00:16:29.360
Like I kind of felt like um in the same in the same way how you were working your you know your previous job, and then you were transitioning into what you're doing now, right?
00:16:29.360 --> 00:16:31.120
I was in the same same boat, right?
00:16:31.120 --> 00:16:39.279
Where um I was working in architecture and then started off with a couple machines with my business partner, and then like off to the side doing a few phone calls here and there.
00:16:39.279 --> 00:16:41.039
At the same time, I did tow trucking.
00:16:41.039 --> 00:16:42.240
I never told a lot of people this.
00:16:42.240 --> 00:16:45.200
Okay, but I was like working in office during the day.
00:16:45.200 --> 00:16:55.919
I was a tow trucker at night, and I felt like I was like that that uh not the billionaire guy, but like the idea of like at night I'm like someone else, and then during the day I'm someone else, you know, two different identities.
00:16:56.159 --> 00:16:56.879
That's a tough one.
00:16:56.960 --> 00:16:57.759
And then three after.
00:16:58.159 --> 00:16:59.039
Yeah, tow trust.
00:16:59.039 --> 00:17:06.160
So you had people, I'm sure, confronting you, trying to fight you, or or most of the time they were just away from their vehicle.
00:17:06.400 --> 00:17:07.279
Yeah, I know, yeah.
00:17:07.279 --> 00:17:10.960
I it's not like nothing like the states, nothing like repo 911 or anything like that.
00:17:10.960 --> 00:17:16.000
So I I was it's a little bit more controlled uh up here, yeah, and nothing like that.
00:17:16.000 --> 00:17:17.039
No, yeah.
00:17:17.039 --> 00:17:23.440
I was good, but I'm not doing it anymore because yeah, I got family risk, I don't want to get hit by a car.
00:17:23.440 --> 00:17:25.839
You know, police aren't even safe either, right?
00:17:25.839 --> 00:17:27.440
Because even with the sirens, you never know.
00:17:27.440 --> 00:17:31.119
One guy just looks over on his phone or whatever, and boom, it's done.
00:17:31.119 --> 00:17:33.599
Takes a second, man.
00:17:33.599 --> 00:17:36.720
Yeah, that's the that's behind.
00:17:36.720 --> 00:17:40.400
So, Scott, tell us uh build without permission.
00:17:40.720 --> 00:17:42.880
What does it mean to you personally?
00:17:42.880 --> 00:17:46.720
To build without permission.
00:17:46.720 --> 00:17:47.599
Yeah.
00:17:47.599 --> 00:18:00.319
Well, um I think it's to have the freedom to be completely in charge of your future, right?
00:18:01.039 --> 00:18:02.960
And especially now, right?
00:18:03.039 --> 00:18:08.559
We're living in a time of technology we've never had access to.
00:18:08.559 --> 00:18:09.680
Yeah.
00:18:09.680 --> 00:18:11.039
Right.
00:18:11.519 --> 00:18:16.559
So at the end of the day, why do you need permission?
00:18:16.559 --> 00:18:22.720
Like literally you can talk to your computer like a third grader and create anything.
00:18:23.039 --> 00:18:23.359
Yeah.
00:18:23.519 --> 00:18:25.519
It's literally insane.
00:18:25.519 --> 00:18:28.400
Like, I'm still trying to wrap my head around that.
00:18:28.400 --> 00:18:37.039
But to build without permission, I think really it's almost like a spiritual thing, right?
00:18:37.039 --> 00:18:39.440
Like, we are all creators within.
00:18:39.440 --> 00:18:42.000
We're we're we've been put on this earth to create.
00:18:42.240 --> 00:18:42.480
Yes.
00:18:42.720 --> 00:18:49.200
So at the end of the day, like permission, that is just a perception that we put into our our head.
00:18:49.200 --> 00:18:51.039
Yeah, it's not real.
00:18:51.039 --> 00:18:53.039
You don't need permission from anybody.
00:18:53.039 --> 00:18:56.079
If you have an idea, create it.
00:18:56.079 --> 00:19:09.279
And I think what gives people a lot of anxiety and depression, and you know, they just kind of live an unhappy life, is the gap between when they have that idea and when they actually implement it.
00:19:09.279 --> 00:19:15.519
And I think most people never actually take action and implement it.
00:19:16.079 --> 00:19:16.319
Yeah.
00:19:16.640 --> 00:19:23.680
We've met those people, those are people you meet in their 50s or 60s, and unfortunately, they're usually very bitter people.
00:19:23.920 --> 00:19:24.079
Right.
00:19:25.039 --> 00:19:28.160
Because they feel their times passed and they need to be.
00:19:28.160 --> 00:19:29.200
They could have done more.
00:19:29.200 --> 00:19:30.559
Yeah, exactly.
00:19:30.559 --> 00:19:36.559
And you know, I I do think humanity as a whole, I think, is changing on that front.
00:19:36.559 --> 00:19:48.240
I think more people, you know, I think there's a um a lot of people think with the birth of AI, there's just gonna be a huge boom of people asking for less permission, right?
00:19:48.240 --> 00:19:48.799
Yes.
00:19:48.799 --> 00:19:53.200
Um, so I am optimistic, but uh yeah, that's what it means to me for sure.
00:19:53.920 --> 00:19:54.240
Cool.
00:19:54.240 --> 00:19:55.440
Yeah, no, for sure.
00:19:55.440 --> 00:19:57.839
And like yeah, build build without permission.
00:19:57.839 --> 00:19:59.920
Yeah, you don't need permission to do anything, right?
00:19:59.920 --> 00:20:07.200
And it it's interesting because uh we all uh growing up and how we were all raised, right?
00:20:07.200 --> 00:20:12.480
Was just like say from our parents, it's teaching us what they knew.
00:20:12.480 --> 00:20:14.000
Yeah, right.
00:20:14.000 --> 00:20:26.480
And then they were setting, let's say, boundaries from what's right and what's wrong in their eyes, which then kind of that's what triggered our brains to think that okay, you're you're putting that barrier there, right?
00:20:26.480 --> 00:20:42.640
Like that you're putting that wall that that's what's creating that I need permission to do this or I need permission to do that, and you know, until like you can realize it when you're flocking on your own, that how long does it take till you hit that point where you realize you don't need to listen to no one, right?
00:20:42.640 --> 00:20:48.480
But of obviously being respectful to everyone, but it's your life, yeah, it's no one else's.
00:20:48.480 --> 00:20:52.079
No one can tell you how to live your life, right?
00:20:52.559 --> 00:20:55.039
And it's interesting because we're both dads, right?
00:20:55.279 --> 00:20:55.599
Yeah.
00:20:55.680 --> 00:20:57.279
Um, and I catch myself, right?
00:20:57.279 --> 00:21:01.279
Because I mean you do it as a you see yourself programming your kids, right?
00:21:01.279 --> 00:21:08.079
Yeah, uh, because as a kid, right, you need permission to do to go outside, like, hey, can I go outside in the front yard and play?
00:21:08.079 --> 00:21:10.880
You know, you have to ask mom and dad first, right?
00:21:10.880 --> 00:21:18.720
Yes, yeah, and uh yeah, man, we're all just programmers, we're either you know programming ourselves or programming someone else.
00:21:19.519 --> 00:21:19.920
Yes.
00:21:19.920 --> 00:21:21.039
Oh yeah.
00:21:21.039 --> 00:21:22.160
All right, Scott.
00:21:22.160 --> 00:21:30.160
Now tell us where can we find you or where the audience can find you on IG, what platforms you have, a web page.
00:21:30.480 --> 00:21:30.880
Yeah.
00:21:31.119 --> 00:21:31.759
Tell us.
00:21:32.160 --> 00:21:33.599
Look me up on Instagram.
00:21:33.599 --> 00:21:37.119
Um, it's at Scott.dynon, D-I-N-A-N.
00:21:37.119 --> 00:21:39.200
I try to keep it simple.
00:21:39.200 --> 00:21:47.200
Um, as far as you know, if anyone needs vacation rental management, um, our website is trustfirstmanagement.com.
00:21:47.200 --> 00:21:55.680
Um, I'm on LinkedIn as well, Scott Dinan, not as active there, and um working on being a more active on Instagram.
00:21:55.680 --> 00:21:58.559
So I think this will help for sure.
00:21:58.880 --> 00:21:59.759
Absolutely, dude.
00:21:59.759 --> 00:22:01.440
Just keep posting three minimum.
00:22:01.440 --> 00:22:03.359
It's gonna just get easier and easier.
00:22:03.359 --> 00:22:08.319
I'm just saying I got to the point where for myself, I start singing, dude.
00:22:08.319 --> 00:22:10.640
I don't know if you follow my personal yet, but I sing.
00:22:11.119 --> 00:22:12.000
Yeah, I love it.
00:22:12.000 --> 00:22:13.119
I love it, dude.
00:22:13.119 --> 00:22:14.480
And you're consistent, man.
00:22:14.559 --> 00:22:16.880
That's yeah, I try my best, you know.
00:22:16.880 --> 00:22:18.559
Yeah, that's how you do it.
00:22:18.559 --> 00:22:31.279
But I do, yeah, and then I do it honestly, like that that's my my stress reliever, but I do it to share the positivity, like for anyone else saying, like, freak, if I can do it, you can do it, and you shouldn't care what other people think, right?
00:22:31.279 --> 00:22:37.039
Because there's always gonna be haters out there, and the more haters you have, that means you're doing something right.
00:22:37.279 --> 00:22:37.759
Exactly.
00:22:37.759 --> 00:22:39.759
Haters gonna hate, as we said.
00:22:40.160 --> 00:22:41.119
Haters gonna hate.
00:22:41.119 --> 00:22:41.920
That's it, man.
00:22:41.920 --> 00:22:44.000
Well, Scott, thanks for joining me on this.
00:22:44.000 --> 00:22:47.039
Um, but without permission, love to chat soon again.
00:22:47.039 --> 00:22:49.599
More than welcome to come on again in the future, too.
00:22:49.599 --> 00:22:50.559
I don't mind.
00:22:50.559 --> 00:22:52.559
And and let's stay connected.
00:22:52.559 --> 00:22:53.519
All right, man.
00:22:53.519 --> 00:22:56.480
Yes, so awesome.
00:22:56.480 --> 00:22:57.920
Have a great Friday, bro.
00:22:57.920 --> 00:22:58.480
Peace.
00:22:58.480 --> 00:23:00.400
See ya, brother.
00:23:00.400 --> 00:23:01.599
Ciao.
00:23:01.599 --> 00:23:06.880
If you're waiting for permission, you're already behind.
00:23:06.880 --> 00:23:10.240
The life you're building starts with the decisions you make today.
00:23:10.240 --> 00:23:12.880
So stop thinking and start moving.
00:23:12.880 --> 00:23:18.240
Subscribe, share this with someone still thinking about it, and start building something of your own.
00:23:18.240 --> 00:23:21.839
No blueprint, no approval, no excuses.
00:23:21.839 --> 00:23:23.680
I'm Matthew Mak.
00:23:23.680 --> 00:23:25.599
This is built without permission.