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Welcome to another episode of FlexCast.
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Today we're talking about something that affects every physical therapy program, whether you're a faculty member, department chair, clinical educator, or administrator, leadership.
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But not leadership in the traditional sense.
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We're talking about the kind of leadership that helps teams navigate change, solve complex problems, improve programs, and ultimately strengthen physical therapy education.
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That's exactly why ACAP developed the engaging leadership in education through values-driven action, team-based problem solving, and excellence course, or Elevate, to solve real-life issues with a team of mentors.
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Today we're joined by the faculty who helped create this exciting new leadership experience, and we're so excited to talk to them.
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Welcome, Drs.
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Dana Cale and Michael Siles.
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Thank you.
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Thank you so much.
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Glad to be here.
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Oh, we're happy to have you here.
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So I want to start off with something fun to help the audience get to know you better.
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What was the best or worst leadership advice you've ever received?
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All right, I'm going to start with this one.
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I remember having a mentor say leaders lose the right to complain.
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And honestly, at first, I did not like that.
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I thought, wait, does that mean leaders have to pretend everything is fine or never challenge the status quo?
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But over time, I realized that's not what it meant at all.
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It meant that as a leader, you have a responsibility to move beyond identifying problems towards creating solutions.
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Leaders absolutely need to understand problems, probably more so than anybody else, but they also have a responsibility to be part of the solution.
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They ask better questions, bring together different perspectives, and help teams move from talking about problems to solving them.
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That's really the philosophy behind Elevate.
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A leader is anyone in the position that can look at the problem deeply, bring people together, and help move the conversation forward.
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That advice completely changed how I thought about leadership.
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And just to add on that, I think one of the most memorable uh pieces of advice was from my mentor, Christian Menti, when I was in a home healthcare leadership role.
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Um, as I overtook a rehab team, PTOT speech, social work, I was really trying to do everything.
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I was scheduling, looking at authorizations, intake, and he really mentioned to me that what I was doing was admirable, but not sustainable.
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I was really burning myself out and trying to do everything.
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And ultimately, he recommended I need to develop proxies in place.
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I needed to kind of set up the team leadership and really kind of understand what's going on, but then also be able to incorporate the entire team.
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And ultimately, I think of I want to be able to set up processes so that way thousands of decisions can be made down the road, and we need to have the right process and the team members in place to be successful.
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And what I love both about both of your stories is that it's not just okay, leadership is the person at the top.
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Leadership really involves everybody and it's about processes, it's about being able to work together.
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So I love that.
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So with that said, let's start with what this new programming is all about.
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Can you tell us more about who it's for and why it's so unique in this profession?
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Absolutely.
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Now, when I think of Elevate, I want you to think it's a team-based leadership problem-solving experience for physical therapy educators in any role and in any career stage.
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Ultimately, individuals who want to create meaningful change in their programs, you can tend as an individual or in a team.
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What makes it unique is that you're developing leadership skills while working on a real institutional challenge.
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So whether that's curriculum, accreditation preparedness, student success initiatives, et cetera, you're working on that strategically throughout the process.
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And what we use are tools such as the ACAP Leadership Compass, which is really a gold mine of information for leadership development, concepts from the ideal team player, and we use a creative problem-solving framework to really help identify that problem.
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Additionally, what's very unique is we're gonna leverage artificial intelligence, including retrieval augmented generation or RAG, which I'll talk about more, but really utilizing technology to help teams explore ideas, organize information, and make better data-informed decisions using trusted program-specific resources.
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So ultimately, individuals are gonna leave with a stronger sense of team, practice problem solving, and they'll have a better understanding of AI technologies and how to move their project forward.
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And I love that because a lot of what I see in teams breaking down in different associations and in different kind of like education um environments is the lack of communication and the lack of working together.
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So I love that you're able to couple all of these different things.
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And honestly, some of the um institution's biggest problems is not facing AI and data head on.
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So I'm glad that you're also able to incorporate that.
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Now, with that said, um, I know data and AI are definitely one of them, but if we looked back on the profession 10 years ago, how has leadership and physical therapy education changed?
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And how should leadership development evolve to match those realities?
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That's a great question.
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Um, I've been a physical therapist for more than 30 years.
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So I'm going to think back to my own career.
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Um, I started as a clinician, then moved into academia, and then eventually found myself in leadership roles.
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And along the way, I learned a lot about patient care and then about teaching and research, but really very little about leading teams or solving complex problems with others.
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We often assume that a strong clinician or a strong educator will naturally become strong leaders, but leadership requires a different skill set, building effective teams, navigating conflict, managing change, and finding solutions together.
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And leadership in academic programs is increasingly distributed.
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It's not about deans and program directors, it's course coordinators, committee chairs, clinical educators, assessment leaders, and then faculty at all levels.
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We all have the opportunity to lead.
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And much of that leadership happens through teamwork and problem solving.
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And just to add on that, kind of thinking, kind of moving forward, our challenges are more complex than ever.
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Healthcare, technology, accreditation standards are evolving quickly.
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Faculty are balancing more demands than ever.
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They may be involved in recruitment, marketing, um, in addition to supporting a student that is having challenges.
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So these aren't problems that one person can solve alone.
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That's why Elevate emphasizes teamwork, complex problem solving, and embracing technology.
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I recently worked with my research team on a J-O-P-T-E paper on using AI for accreditation, and we're going to bring some of those key concepts directly into Elevate.
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Participants will learn how to use AI to explore ideas, support problem solving, along with retrieval log generation, retrieval log meta generation to work with their program-specific information.
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The goal isn't to replace good leadership with technology, it's to give teams tools to think differently, make better decisions, and solve problems by using technology, which can ultimately make it more efficient.
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And Michael, that's such a great point because we need to remember that working with technology doesn't mean that it's replacing us.
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There always needs to be a human in the room and they will never take away kind of like that humanity of it, right?
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Especially with leadership.
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Now, I know we've already kind of delved into this quite a few times already in this conversation, but I'm going to bring it back so that we can dive a little deeper.
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Can we talk a little bit more about what makes Elevate unique?
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Absolutely.
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And prior to diving into that question, I do want to acknowledge the Academy of Education's Fellowship in Higher Educational Leadership, or the Fellowship.
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I completed the fellowship in 2019.
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It was called ELIBEN, and it literally changed the trajectory of my academic career.
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Dr.
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Teresa Brown, the fellowship program director, she's my core supervisor and she's also one of my closest mentors.
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It's an outstanding, comprehensive program that prepares current and aspiring program directors with the knowledge and skills needed to lead a PT program.
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But Elevate is different.
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It's designed for academic PT educators at any career stage with a focus on team-based problem solving wherever you are.
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You're going to bring a real institutional challenge and use the ACAP Leadership Compass and creative problem solving to elevate your leadership to help build high-performing teams and move towards that challenge towards action.
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Thank you for sharing that, Dana.
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And really, the fellowship is really an outstanding program.
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And ACAP is so proud to support that work through our grant, which helps expand access to this value, valuable leadership development program.
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So thank you for clarifying that.
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Now, one thing that stands out is that this isn't designed just for individuals, though.
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It's designed for faculty teams, which I've heard that over and over.
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So why did ACAP decide to go down this path?
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Yeah, I think it comes down to a simple reality.
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Very few meaningful changes in academia or anywhere happen because of one individual.
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They happen because teams work together effectively.
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I want you to think right now of how many committees you've served on over the past several years.
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You've had those experiences.
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You have great, wonderful ideas during a faculty retreat or a committee meeting.
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Everyone leaves energized, and six months later, nothing has happened.
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Or you're, oh my gosh, should we revisit that?
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And you're thinking about it a year later.
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The ideas weren't bad.
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Ultimately, the challenge was how do we go from ideas to implementation and strategic planning?
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And that's what we want you to really leave with this.
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It's coming with a systemic problem.
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And then you're going to be working on it strategically over a year and then presenting your progress and achieving and making success.
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So I we don't want it to be one of those courses where you leave with great ideas and then forget about it.
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It's going to be active and ongoing.
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Yeah, Mike, as a program director, I've been in plenty of retreats where we leave with a whiteboard board full of great ideas.
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The hard part is turning those ideas into action.
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And like you said, that's really where Elevate comes in.
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We help teams develop a common way of working, clarifying roles, making decisions, identifying roadblocks, and creating accountability so things actually move forward.
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We also emphasize that leadership happens at every level.
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Whether you're leading a committee, coordinating a course, or working on a strategic initiative, you have an opportunity to influence change.
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And once you bring different perspectives together with a structured process, you really get better decisions.
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Elevate is really about helping teams move from good ideas to meaningful action and really sustaining that momentum.
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So, Dane, I want to go back to a point that you just said, which is leadership happens at every level.
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So sometimes people hear the word leadership and immediately think, well, I'm not a chair or a dean, but Elevate is for so many different roles.
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So can you go into that a little bit further?
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Absolutely.
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Um, I think one of the biggest misconceptions about leadership is that you need a formal title to be a leader.
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Um, yes, I was a home health care leader of 25, 30 clinicians, but I'm not a chair or dean currently, but I lead every day.
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If you're leading a course, you're serving on a committee, you're mentoring a colleague or student, you're helping with a strategic initiative, you're already influencing your program, and that's leadership, and that can happen from any level.
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So one of the things we emphasize and elevate is leading from where you are.
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You don't have to wait for a formal leadership role to make an impact.
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Some of the best changes start with people on the front lines.
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They see an opportunity, they bring others together, and they move an idea forward.
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That's why this is really designed for educators at any career stage.
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Individuals that started started past year to maybe individuals with many, many years of experience.
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Ultimately, we want anybody to feel comfortable coming to this to this course and feeling that they can make an impact and make progress on their problem.
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I streate that because we need to start developing leaders even much earlier than they actually get the leadership role.
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Because by the time that they're in that leadership role, that is not the time to start developing them as leaders.
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This needs to be done way before, and then it really creates that wonderful succession plan and that pathway for leadership.
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So I love that.
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Um, elephants curriculum spends a lot of time talking about things like emotional intelligence, conflict, communication, and team dynamics.
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In fact, ACAPS Leadership Compass is woven throughout the course, covering areas, like you said, strategic planning, managing conflict, and much more.
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Can you go a little bit deeper into why those skills are so important, particularly for a leadership course?
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Absolutely.
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Um, we sometimes call those soft skills, but I'm actually challenged that term because, in my experience, they're some of the hardest skills to develop.
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They're not really soft at all.
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Um, and they're often the difference between success and failure, aren't they?
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Think about the challenges we face in PT education.
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We have difficult conversations about curricular changes, about accreditation, assessment, student success, faculty workload, limited resources.
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Those conversations involve people with different experiences, different priorities, and sometimes very different opinions.
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If a team doesn't have trust or psychological safety, people stop sharing ideas.
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The team really breaks down.
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They hold back concerns, or maybe only the loudest voices are heard.
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That's when teams can miss opportunities or make decisions without fully understanding the issues.
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And ultimately, when I think of think of the most successful teams you've ever worked on, or maybe some unsuccessful teams.
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The successful teams are the ones where we're we're comfortable having uncomfortable conversations.
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We can respectfully challenge each other's ideas.
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Healthy disagreement can lead to better ideas.
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We don't want individuals that are saying the exact same thing all over the time.
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We want to have different ideas and we want to work through those issues together.
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Um, and that's why we really thread the ACAP Leadership Compass so much into this.
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The leadership compass has recently been revised and it includes research articles, videos, webinars, courses, and there's going to be specific components on conflict management, change management, team dynamics.
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It's important that we cover all of those areas to give participants the chance to practice those skills while working on the real challenge.
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At the end of the day, the good problem solving comes down to trust, open communication, having different perspectives, and having a team committed to work to forward together.
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And the leadership compass gives us really a framework to help move that forward.
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I could probably talk about that all day because the the teams that I have seen that kind of fall apart are the ones that are conflict avoidant or that don't know or refuse to have difficult conversations.
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And because of that, there are so much more miscommunication that happens that a really great team can just dissolve because of that.
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So I love that.
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Um, and I love what you said because really you do have to get comfortable with being uncomfortable.
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And I think that's definitely a soft skill.
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That should be a hard skill.
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I'm gonna take what Dana said.
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So Elevate is also unique in its approach to an implementation of leadership of mentorship.
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Why is this so important?
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Well, leadership development doesn't end when the in-person program ends.
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Once we have the day together, um, it will continue throughout the whole year of the whole experience of Elevate.
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The mentorship is built into Elevate, both during that on-site time and then through mentor check-ins throughout the year.
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Mentors will provide accountability, coaching, and be a thought partner as teams navigate those challenges as they move their projects forward.
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Participants also learn from educators across the country, sharing perspectives and approaches to common challenges that we all have in PT education.
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You'll leave Elevate with a stronger team, greater confidence, meaningful progress on a real challenge, and a network of colleagues and mentors to support you for the whole year.
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And just to add on to that, in conjunction with the mentorship, you are gonna be in a room with individuals having challenges that are very similar throughout the course in person.
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You're gonna be sharing input and ideas and feedback to one another.
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You're not in this alone, you're in this together.
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So the mentorship as well as the colleagues in the course really are threaded throughout the entire experience.
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So that way your the culmination of it is gonna be presenting your major project and your in your process.
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And um, I think just the mentorship and the the collegiality between that is is important.
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That's so important because even as an executive director, I have my own community of other executive directors that are going through similar, you know, problems or similar growth issues and whatnot.
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And it really is so important to have a community of fellow leaders that are going through things that are similar because sometimes you can get siloed and thinking that your problems are only yours, but you'd be surprised how many other places are going through very similar issues and they can give you advice and help you grow.
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So I love that.
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And with that said, I did want to say that Elevate will have its own dedicated community in our flex communities where current participants and alumni can share advice and ideas.
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So for that, visit www.community.acapt.org to browse the flex community.
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So you already talked about this a little bit, but in Elevate, participants are working on something that matters to their own institution.
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To help our future participants, what kinds of projects do you hope teams bring to this course?
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Yeah, we really encourage teams or individuals to bring a real project that matters to their program, something that aligns with their mission, their vision, their goals, their strategic plan.
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That could be anything.
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That could that could be a curricular revamp, uh, maybe student success initiatives, accreditation and prep preparedness, faculty development, maybe specific outcomes.
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You're looking at PTGQ outcomes, you're looking at NPT outcomes.
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It could be a marketing initiative where you're looking for student enrollment.
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It could be something completely different.
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Ultimately, the project becomes a vehicle for learning.
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Teams are going to apply the leadership teamwork and problem-solving skills directly to something they're already working on.
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It's not just something extra, it's something that's important to them.
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That way they're kind of working on it throughout the process.
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I mean, there really is no better investment than investing in your teams and the ability for your teams to work on these, you know, problems and projects together.
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I love that.
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So, with that said, I'll ask both of you when participants finish Elevate next year, what do you hope they'll say about the experience?
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Yeah, I think ultimately it's very common that somebody leaves a course with great ideas and struggles to turn into action.
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I hope the first thing they say is, we actually did it.
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We didn't just talk about our project, we made meaningful changes in progress.
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I want Elevate to feel different.
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Participants should feel that they leave with the framework to not only solve this specific problem, but they can apply these concepts to all of their future problems.
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They have tools, they have resources, and a plan they can actually use.
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My hope is that they can finish the experience thinking, hey, not only did I learn something, I made progress, I have a process of use moving forward.
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And honestly, I wish I took this earlier.
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I'd recommend this to my colleagues.
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I love that, Mike.
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And I also hope that they discover that leadership isn't about knowing all the answers or having the loudest voice or the highest title.
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It's really about bringing together different ways of thinking to make excellent decisions.
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And finally, I hope they leave equipped with a ton of resources.
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We are all lifelong learners.
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And throughout the program, we're going to introduce them to outstanding books, frameworks, and resources that are in the leadership compass that they can continue exploring with their teams and individually.
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My hope is that Elevate isn't the end of their leadership journey.
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It's just the beginning of a new way of thinking about leadership, teamwork, and solving complex problems.
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Michael, Dana, it's been such a pleasure having you.
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I mean, you can just feel the passion from the screen.
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I am so excited about this course and I love all of the things that you've said in this podcast.
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So thank you.
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So, in closing, Elevate helps participants become stronger collaborators, communicators, problem solvers, and teammates who can lead meaningful change together.
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Because stronger leaders create stronger programs and ultimately better outcomes for students and for the profession as a whole.
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So, again, thank you so much for joining us today and for sharing the vision behind Elevate.
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Thank you so much for having us.
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It was an absolute pleasure and really looking forward to it.
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Such a pleasure chatting with you.
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Thank you so much.
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Of course.
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And if you like to learn more about Elevate, visit the ACAP website for program details and registration information.
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Until next time, thanks for listening to the FlexCast.