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In a world defined by AI disruption, global conflict, and constant workplace pressure, the most critical capability isn’t a new piece of technology - it’s the human skill of communicating well under pressure. This week, Karen sits down with communication specialist and acclaimed author Leah Mether to unpack how leaders can navigate high-stakes conversations without damaging relationships or culture.
Leah shares her "Five C’s" model to help teams shift from knowing what to do to actually doing it. We discuss why avoiding hard conversations is damaging your team’s performance and why "clarity is kindness" when it comes to reducing workplace conflict.
If you’re ready to move past personality clashes and lead with more courage and control, this episode is a must-listen.
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