GIỚI THIỆU VỀ TẬP NÀY
Analysts Don Kellogg and Roger Entner unpack the FCC’s latest developments, examine real-world data on internet providers including Optimum, and discuss ongoing customer service concerns.
00:00 Episode intro
00:24 New FCC nomination news
01:47 FCC's potential satellite expansion
02:42 Ranking internet provider speeds
03:47 Survey information difficulties
06:29 Do devices still matter?
08:04 Optimum's current metrics
10:29 Network status and customer retention
12:12 The state of customer service
13:41 Episode wrap-up
Tags: telecom, telecommunications, wireless, prepaid, postpaid, cellular phone, Don Kellogg, Roger Entner, FCC, Danielle Thumann, Brendan Carr, satellite, cable, fiber, FWA, DSL, devices, T-Mobile, AT&T, Apple, Qualcomm, Verizon, Android, network, Optimum, SFR, customer service
