GIỚI THIỆU VỀ TẬP NÀY
Dr. Killian welcomes experience management pioneer Lou Carbone to discuss recent trends in the CX space, challenges CxOs are facing to showcase value, examples of customers and leaders who made critical changes that saved their businesses and why now is the time for an Experience Management Reformation.
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TÌM KIẾM CÁC TẬP TRƯỚC
Tìm kiếm các tập trước của The Customer-Driven Leader with Dr. James Killian.
CÁC TẬP KHÁC TRONG PODCAST NÀY
On this episode, our guest is Ken Powell. Ken Powell is the Chief Revenue Officer at K1x, a FinTech leader in AI-powered automation for alternative investment data. A seasoned global operator, he’s been a PE operating partner and held multiple CRO, CMO, and strategy roles across Fortune 200 firms, …
Most leaders are still trying to fit everyone into a single management style: but fairness isn't about treating everyone the same. It’s about meeting people where they are for real impact. Gig workers value autonomy and clear feedback, while full-timers need growth and belonging. Success start…
James welcomes XM Global Collaborative Founder Dr. Tom DeWitt. In this episode we discuss the globalization of experience management, challenges and solutions with a cultural twist!
Tamar Cohen is a workplace and employee experience strategist with over two decades of global leadership in employee engagement, customer experience, and organizational transformation. As Founder of HaloEffect, she helps mid-sized and enterprise organizations connect workforce and workplace insight…
In this episode of the Customer-Driven Leader, James welcomes industry veteran Erik Vogel, Founder of VistaXM. Erik and James will discuss the current state of XM, industry challenges, and why technology (albeit critical) is only part of delivering a solid XM program. Erik will share his expertise …
Tuyên bố miễn trừ trách nhiệm: Podcast và tác phẩm nghệ thuật được nhúng trên trang này là của James, là tài sản của chủ sở hữu và không được liên kết hoặc xác nhận bởi Listen Notes, Inc.
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