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Most companies measure L&D ROI with two things: course completion rates and "how did you feel about the course" surveys. Josh Cutler says both are nearly worthless
With 20+ years in learning design, starting in the chaos of the New York City school system, Josh became known as the person companies call when all their traditional L&D approaches have failed.
In this episode, he explains exactly why most corporate training is broken, why AI avatars are penny-wise and pound-foolish, why you should hire teachers instead of HR people for your L&D function, and how he accidentally became the world's leading HR Super Connector — making hundreds of strategic introductions every single day through a system built entirely on quality, quantity, and speed.
About Ready Set Exec: Founded by Managing Partners Patrick Shea and John Pezoulas, Ready Set Exec is a premier North American executive leadership recruitment firm specializing in Sales, Marketing, Human Resources, and Operations. We replace hiring chaos with a repeatable process, boasting an average time-to-hire of 39 days and a 100% placement success rate.
Chapters:
0:00 Intro: Who is Josh Cutler?
03:29 Continuous Learning vs. Episodic One-Off Training
07:48 Why Off-the-Shelf LMS Modules Are a Waste of Money
11:48 Learning Strategy First, Platform Selection Second
18:40 The Reality of AI in L&D: Where It Actually Helps
23:03 The Measurement Gap: Completion Rates vs. Behavioural Change
38:04 Executive Networking: Your Net Worth is Your Network
43:21 The True Cost of Toxic Workplaces on the Bottom Line
Connect with Ready Set Exec:
- John Pezoulas LinkedIn: https://www.linkedin.com/in/johnpezoulas/
- Patrick Shea LinkedIn: https://www.linkedin.com/in/patrick-jm-shea/
- Subscribe on YouTube: https://www.youtube.com/@ReadySetExec
- Listen on Spotify: https://open.spotify.com/show/6clqPWbF2yFRlsFUOXY0CO?si=UuOAbZeiQMKpgSjV5Od5_g
- Listen on Apple Podcasts: https://podcasts.apple.com/us/podcast/ready-set-exec-the-podcast/id1837951413
Connect with Joshua Cutler :
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