WEBVTT
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Welcome to Let's Talk About Pools Live Podcast, where we connect with people from across the swimming pool industry.
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Join Lauren Broom and Rob Stewart Live as we talk education, safety, innovation, and the latest industry news.
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This podcast is sponsored by Pool Brain.
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Check them out at PoolBrain.com.
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Now let's jump right in.
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Welcome everybody today to the live Let's Talk About Pools podcast.
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We've been doing this for a little while now, Rob.
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This is fun.
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Yeah, yeah, it's it's a weird time of day for me, but yeah, we're making it work.
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It is Eastern time for him.
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So yeah, I'm just saying, you know, like for somebody who works at a desk, it's easier to show up at 10 o'clock for a meeting.
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Whereas somebody who works in the field, it's like you gotta do some planning.
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So yeah, yeah.
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I I can understand that.
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Um so that shirt looks really nice on you today, Rob.
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Yeah, except except I got this chick all over it, all over the front and all over the back.
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So oh yeah, show them the show them the chick on the back.
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Oh gotta get up and turn around.
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I'm making him turn around, guys.
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Yeah, I gotta see how this shirt looks on you.
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Wow, that's a big picture of that chick on the back of your shirt.
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It says podcast invitation says something about the let's talk about pools podcast.
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Did did I send you a shirt?
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Yeah, I did get a shirt.
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I think I'm the chick all over that shirt.
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God, I know you're the chick all over that shirt.
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Well, if anybody, if anybody mistakes me for you, that'd be like a really, really bad thing.
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All right, I have to do this right because I met her at the Pool Nation Women's Summit.
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Okay, uh, what not last week, the week before, which was an awesome event.
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I'll talk about that in a minute.
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But I kept calling her by the wrong name from the live Instagram because of the way it looked.
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So remember, I would always she was on every time.
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I would call her Debbie the Pool.
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She said, You can do it, Lauren.
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So I would call her Debbie the Pool.
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It is Day by the Pool.
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D E I is her first name.
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So Day, hello Day from the Pool Nation Women's Summit, and I can do it.
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So no more.
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I'm gonna call you the other name.
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You are Day by the Pool on Instagram.
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I got it right, yes.
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And it was so great to meet her and her fellow coworker, uh, which was Shay.
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It was Shay and Day.
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So together they're Shay Day.
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They were awesome.
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Um, I gotta tell their, I'm gonna tell your little story about the rental day.
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So they were there waiting, I think like four or five hours at the Dallas airport, waiting for their car rental that got messed up.
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And all they could get was a 12 passenger van for two people.
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And it was the life of the party because we ended up that day and Shay and me, because I was getting a ride with them back to the same hotel we're staying at, and Edgar and John and them were like, Hey, we got all these boxes in our lights.
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Can you help us move?
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We moved, I swear, like 15 or 20 boxes in that 12 passenger van that we stuffed in there and went up to McKinney to the main heritage headquarters, and this was all for the women's summit and helped set up the room.
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It was so cool, and so that leads me into the Ask Me Rob, how was the Pool Nation Women's Summit?
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How was the Pool Women's Nation Summit?
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I saw a bunch of pictures, and everybody seemed to have uh smiles on their faces.
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So, how was it?
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It was so awesome.
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I love going every year and seeing all these ladies like they, and she said, Love it, girl.
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It was awesome to have you in the hotel as well, or in the tote, in the tote, which was a 12-passenger van, I think.
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So um, Abdul on LinkedIn says, Hi guys, so we got some people listening in with us now.
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He says, Great to see us again.
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So well, Abdul wasn't uh tuned in for the last one, I don't think, because I asked about him.
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Remember, I asked if there was any questions.
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Yeah, maybe he had something going on or he was sleeping in because of the time of day.
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I don't know.
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Yeah, I'm not gonna, I'm not gonna lie, I just woke up 15 minutes ago, guys.
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Oh man, I I couldn't sleep all night, and I took my medication and I was out.
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And my husband Ben comes over and shakes me and goes, Don't you have a live podcast in like 15 minutes?
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And I was like, Yeah, and I had to get changed and everything really quick.
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Luckily, I get my hair all done and pretty at night, so there you go.
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Meet me too.
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Yeah, so I I I don't people know me, I I tell the truth.
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So, truthfully, I had just gotten up 15 minutes before this.
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Luckily, I was already prepared.
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So, well, I've been up for ages and I've already dealt with a phishing scam today with my uh website.
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Oh no, I went through I went through that in July.
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It's hard.
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Yeah, these emails were showing up saying stuff was expiring and they needed a credit card to keep it renewed, and uh I I didn't catch on right away, but of course, I'm leery about even even the people that I do know and trust, I'm leery about providing that kind of information.
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So my thing is I don't touch internal links, all right.
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So, my web guy, this phishing scam looked like my web guy contacting me.
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Instead of replying to that, I emailed him directly, knowing that I had the safe, and he said, Oh no, no, no, no, this is a phishing scam, and we changed everything before anything happened.
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So I got out of it.
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But cybersecurity, there's a reason why big companies and government, when I worked in government, they made us do kind of training like that on the signs of looking at things to see if it's real or not, because they don't want any of that happening.
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And when you're a small business like you and I, and all of our pool pros that have websites, it's a big impact because you don't know what to do.
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So, guys, be really careful with emails that you get and uh always go directly to the source and don't click on anything in an email if you question it at all.
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Yeah, so I want to say we'll come right back to the Women's Summit and then the Pool Nation Award nominees that were uh announced like the night before the summit.
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And I was there and I got roped in by Edgar to announce.
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So I was up there at the podium, and according to my husband who was listening, I spoke so long.
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No, not me.
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And then he said that our son, nine-year-old, uh, recognized me because I was sitting there.
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I hope so.
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He's been living with you for nine years.
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He recognized me from the back of my head, he recognized my hair, and and Ben's like, oh, that must be because you pick him up from school all the time.
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You know, when I do my live videos in the afternoon, and he sits behind me, so he sees my hair from behind, you know.
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So I guess it's that recognizable.
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So let's listen in to our strategic podcast sponsor, which is Pool Brain, who was there at the Women's Summit, by the way.
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And I got to see a lot of the ladies and a gentleman that a lot of people see at the uh booth when you go to the conferences.
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Uh so Pool Brain, thank you very much for what you do for the Let's Talk About Pools podcast.
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And let's listen in really quick to what they have to offer, and then we'll be right back to talk about a little bit more about the Women's Summit and the award nominees that we have out there, and uh not all of them, just uh, you know, go over the categories and stuff.
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Then we're gonna get into leak detection if we can, pool inspections and what those mean to adding on to your existing pool service and repair, and it can that bring extra revenue?
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How do I get training?
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And then we're gonna talk a little bit about LSI and why that's important, but especially we're seeing, and I think we're gonna see more about AI and technology with these.
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So, you know, we got the LSI apps, so that there's a lot of good stuff coming up, guys.
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So don't leave us like day by the pool.
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All right.
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So let's go ahead and listen in to push the button.
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I talked to so many customers that are using this app for this feature, this app for this, and this app for this, and said, well, why don't you just use Full Brain?
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Because we can do it all.
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I absolutely love Fool Brain.
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There's not a better app on the market.
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We've tested a ton of different ones and we landed on Full Brain for a reason.
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We have 12 over 6,000 tools on Full Brain, we've got a few other platforms in the past, and this one's five power best forms in our intuitive and easy to use for full professionals and very obviously made for full professionals and all right, we're right back, and I recognize so many people from that that pool brain video right there, two ladies that I uh know, three, four that were at the Pool Nation Women's Summit, and they don't all work for Pool Brain.
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It was uh the nice long lady with the beautiful long like jet black hair, she's Canadian, by the way.
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Crystal Lingua.
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I'm gonna probably say her name wrong, but she is the happiest, most vibrant woman I have ever met at the Pool Nation Women's Summit two years in a row.
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She is just amazing, and she actually got an award um for like most influential female in the industry, you know.
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So I mean, you she lights up a room when she walks it.
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She's always positive.
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I I need to grab some of that positivity from her sometimes.
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Yeah, really.
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Maybe it's because she's Canadian.
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You think that's what it is?
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Yeah, she goes to the washroom.
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All right, you know I have the tea.
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I have the teasy rod.
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That's perfectly perfectly fine.
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You're gonna get me at some point during this.
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So uh I want to say hi to Blue Laguna Pools and Spa, Steadfast Safety is on, 23 Perez on Instagram, and let's make sure.
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Let's see.
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Abdul is still here, Abdul uh Azam on LinkedIn.
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So I've got comments coming in from uh both.
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So that's kind of awesome to see everybody.
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Uh so let's talk about the the woman summit.
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It was 130 women, I think, packed into the Heritage Pool Supply main headquarters in McKinney, Texas.
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Um and that was awesome.
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We had such the best, coolest keynote speaker I've ever had.
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You could take what she said and you could use it in life, use in your pool business.
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It was really transformational and like how to look at things in life and stuff.
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So um, her name was Emily.
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She was great.
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She stayed the whole women's summit.
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She re-emailed me, linked up with me on social media.
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So I'm sure I'm gonna keep seeing her inspirational things.
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This is what she does.
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She had a great story too to lead into it.
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So I want to say thank you to the Pool Nation and having the Women's Summit because that that was really cool.
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But the night before the day before I flew in, I got to see the tea that was took so long for them to spill that one Friday.
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Remember?
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Right.
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Their new Pool Nation headquarters.
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Oh my goodness, how awesome that was.
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It's all about training.
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You will love the training rooms.
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If you're a trainer like me, Rob, you salivate at the training rooms that they have, and they're doing their podcast.
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There's a podcast room, a green screen room so you can video.
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And other people they say can use it or something.
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I don't know if there's a cost or what, I'm sure there is, but you have technology there to be able to work on stuff if you don't have the space or the ability to do it yourself.
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And then they have they're gonna have all kinds of training there.
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They had areas, it was big.
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They had Aquastar there, has their equipment pads and all their equipment there.
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You have Ray Pack, you have and their heaters, and they have more to set up there.
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And Pool Brain is gonna have a whole technology and education thing there for the technology.
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It's almost sounds like a mini trade show.
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It is, it kind of is, but they're gonna have all the ability to host training there, and and it's really gonna be hands-on, so it's really, really exciting for our industry.
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It's something that they've been working for for a very long time.
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I'm very, very excited for them and hopefully to do some training there too.
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I'm plugging that.
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I hope John and uh Edgar are listening.
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All right, so let's talk about the award Pool Nation Award night.
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Do you remember anyone that's been nominated?
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Well, uh, yeah, there's a few people I know that have been nominated, of course, you being one of them uh as Trailblazer of the Year.
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Oh, I didn't even know that was happening.
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I was like, I was just sitting, no, no, no, no, no, no.
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I had no idea.
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I don't know who did that, but who knows, right?
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Uh that was awesome.
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Uh, we have Natalie Hood from the Great Game nominated for Trailblazer of the Year.
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There's some other awesome women in that category, so please read through, read through what they've done in the industry.
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Actually, look at all of their um their bios or nomination thing that whoever writes it goes up in there.
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Um let's see, we've got sales rep of the year, a lot of good people in there.
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Pool guy of the year.
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Do you know any of the pool guy of the year?
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I know Gregory Wilker is in there.
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He just had a baby.
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Congrats to him.
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And he's uh nominated pool guy of the year from he's from Florida from like the Ocala area.
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So congrats, Greg, on that.
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Gotcha.
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See, I don't know a whole lot of the people because uh, I mean, even though this is like down in the US, I mean it basically covers the entire nation, right?
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Yeah, and yeah, and it goes it goes across Lake Ontario into Canada as well.
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So uh, you know, like it's basically a North American awards uh event.
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So uh, you know, when you talk about yeah, there's 10 people in this category, you gotta talk about the fact that it's 10 people in North America that are being recognized.
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So right, so just being nominated is an actual achievement.
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Yeah, I know Pool Girl of the Year.
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I recognize one of uh one in my local area, go Denise Goo from Palm Bay, little Palm Bay, Florida, where I'm at down here.
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So go Denise and um check check out her bio and everybody else.
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I mean, again, as Rob said, Eddie Pool Girl of the Year in that category.
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You have to be of awesome caliber to be nominated and get into that category.
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Um, we've got, you know, Heritage, Horner, all the pool distributors, distribu distribution for their category, Hater of the Year.
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You can have Ray Pack and all of them in there, AquaCal.
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Uh and there's lots of other categories, guys.
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Uh, last but not least, trainer of the year, Mike.
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So you you're nominated for Trainer of the Year, Rob.
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Yay from Canada.
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Thank you.
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Yeah, and I appreciate it.
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I appreciate the nomination.
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Uh, you know, I'm asking people for their votes, and the voting thing is kind of weird here at Pool Nation because you get 10 votes.
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So if you have two people that you like in the same category, you can split your votes, right?
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Because you get 10 votes per category.
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So, I mean, if you've only got one person, or you could do one for each of the people if there's 10 people in the category because you just don't know who you like better than the other, then you're kind of making it equal, right?
00:17:12.960 --> 00:17:14.160
Across the board.
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Yeah, but I mean you would do that the same as not voting for them for anybody in that category.
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Yeah, right.
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Uh, so I mean you might as well give somebody two and then split up your one points the other way.
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But but yeah, it's it's a kind of an interesting way to vote.
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Uh you know, you do have to register your email because they want to try and keep it as legitimate as possible.
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So they do ask for your company information and stuff, but uh when I talked to Edgar, he said, absolutely 100%, we do not sell our list, so it's only for internal stuff.
00:17:43.839 --> 00:17:44.960
So that's good.
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Thank you for that little information to make people feel a little bit more comfortable.
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Um, I want to mention another trainer of the year, which he works with Space Coast Pull School.
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Uh, Mr.
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Billy Bill Hamilton.
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If you've ever been to Wet n Wild in Florida or been to one of Universal Parks in Orlando called Volcano Bay, which is Universal's water park.
00:18:09.440 --> 00:18:18.160
They closed Wet and Wild and he moved over and he ran everything in aquatics at Wet and Wild in the end for a long time.
00:18:18.319 --> 00:18:21.440
And then also, he was their CPO instructor.
00:18:21.599 --> 00:18:31.359
So he teaches with me, but also has his own company, and he's the most awesome guy I've ever met, most honest guy, and wants to train the right way.
00:18:31.519 --> 00:18:36.720
I've gotten great comments from him when he teaches classes for me in person down here in Florida.
00:18:36.880 --> 00:18:38.640
So I I love Bill Hamilton.
00:18:38.880 --> 00:18:46.240
He's he's he's a pillar of aquatics and water chemistry and everything.
00:18:46.400 --> 00:18:48.000
He he's such a wealth of knowledge.
00:18:48.079 --> 00:18:49.519
So I'm glad he's nominated.
00:18:50.160 --> 00:18:52.559
Oh, sorry, what I'm hearing is I'm not getting your vote.
00:18:53.839 --> 00:18:55.200
I might have to split.
00:18:57.200 --> 00:18:59.039
You said I could do five and five.
00:18:59.200 --> 00:18:59.680
I don't know.
00:18:59.759 --> 00:19:00.720
I haven't voted yet.
00:19:00.799 --> 00:19:05.599
I have you can do six and four because he works for you, so like you know, he works for you.
00:19:05.839 --> 00:19:10.720
But but if you love Rob, guys, come on, you know that he's such a nice guy.
00:19:10.799 --> 00:19:14.240
He gives me a hard time because it's just it's it's all joking.
00:19:14.319 --> 00:19:14.960
It's all joking.
00:19:15.279 --> 00:19:16.559
That's all just a rumor.
00:19:16.799 --> 00:19:18.880
This is why you can't trust AI.
00:19:19.359 --> 00:19:19.920
All right.
00:19:20.160 --> 00:19:26.720
So when it comes to the internet, don't believe everything you see on the internet because the internet says that I'm six foot two and pleasant to deal with.
00:19:26.880 --> 00:19:29.359
And anyone who knows me knows that that's not the truth.
00:19:29.839 --> 00:19:33.279
Abdul on LinkedIn said, You got the award, Lauren?
00:19:33.519 --> 00:19:34.079
Question mark.
00:19:34.240 --> 00:19:34.960
No, no, no.
00:19:35.039 --> 00:19:37.599
You have to vote for the award.
00:19:37.759 --> 00:19:47.039
The awards are being given out after like during the International Pool and Spa Show, PSP pool deck expo in New Orleans.
00:19:47.279 --> 00:19:49.759
So you have to wait to find out there.
00:19:49.839 --> 00:19:52.079
And I mean, it's red carpet, isn't it?
00:19:52.160 --> 00:19:52.480
Kind of.
00:19:52.799 --> 00:19:54.559
It's like red carpet dress up.
00:19:54.640 --> 00:19:58.480
I've got the coolest dress already, and shoes and handbag.
00:19:58.559 --> 00:20:02.319
I can't wait to go and just have fun getting dressed up for a night.
00:20:02.480 --> 00:20:04.400
And yeah, it's a black tie event.
00:20:04.640 --> 00:20:05.200
Yeah.
00:20:05.440 --> 00:20:08.960
So we will find out in mid-November.
00:20:09.039 --> 00:20:14.400
I don't remember the exact date of duel, but after that, you will know who gets what.
00:20:14.720 --> 00:20:16.240
So there's lots of categories.
00:20:16.400 --> 00:20:18.559
Go to Pool uh Pool Nation.
00:20:19.039 --> 00:20:32.400
There's two ways you can get there awards.poolnation.com, or you can just go to PoolNationAwards.com and then click on vote here on the screen, and it'll take you and then it makes you register and all that.
00:20:32.559 --> 00:20:44.000
So thank you to Pool Nation for giving us so much fun and giving some respect to all the hardworking companies, sales reps, um, sales rep company of the year.
00:20:44.079 --> 00:20:46.720
Uh wow, there were a lot in that list.
00:20:46.960 --> 00:20:53.839
Um, great games in there, probably stellar sales, uh, lots, lots of great companies in there.
00:20:53.920 --> 00:20:54.960
So please check that out.
00:20:55.119 --> 00:21:00.160
Cool service company of the year, eater of the year, industry innovation of the year.
00:21:00.240 --> 00:21:01.599
It's kind of an interesting one.
00:21:01.680 --> 00:21:07.039
I don't know if I remember that one in the past or not, but I know like back bags is in there and stuff like that.
00:21:07.200 --> 00:21:08.799
So please, please, please.
00:21:08.960 --> 00:21:22.079
Uh so Lauren is nominated for Trailblazer of the Year, and my co-inchor here, Rob, so I'm Trailblazer of the Year, is nominated for Trainer of the Year.
00:21:22.319 --> 00:21:23.440
That's awesome.
00:21:23.680 --> 00:21:26.480
And so uh, you know, just check those out.
00:21:26.559 --> 00:21:30.319
And uh, yes, you can vote uh Abdul if you want.
00:21:30.480 --> 00:21:39.599
So, all right, so oh, and I have to bring this up, Rob, because then you might not be able to say no while we're on air.
00:21:40.079 --> 00:21:47.200
So Western Pool Spa Show might be doing a like podcast room.
00:21:47.920 --> 00:21:53.839
How do you feel about coming out and doing a live podcast from California with me?
00:21:54.720 --> 00:21:57.519
I'm not sure that I'm going to the California show this year.
00:21:57.680 --> 00:21:59.759
Uh I went last year and I found it.
00:22:00.240 --> 00:22:06.640
Rather expensive, and it was uh it's it was a real pain uh to get there.
00:22:06.720 --> 00:22:10.640
I mean you're gonna make me do it by myself.
00:22:11.440 --> 00:22:13.680
Well, no, I mean I can I can keep it understand.
00:22:13.839 --> 00:22:15.359
I understand, I understand, I understand.
00:22:15.599 --> 00:22:25.200
You can yes, you can remote from there, but I will be from California doing it, so that's gonna be interesting when we do that in uh January.
00:22:25.279 --> 00:22:27.839
So I heard they're doing a podcast room, so I'm excited.
00:22:27.920 --> 00:22:34.720
I've never been to California, guys, and I've never seen the Pacific Ocean, so that should be really fun too.
00:22:34.960 --> 00:22:41.920
All right, so let's move on to our first topic, which is gonna be adding things.
00:22:42.160 --> 00:22:48.480
If you're a current pool service company, maybe you're doing some repairs and you're trying to figure out what else can I add.
00:22:48.640 --> 00:22:51.440
So I'm not putting all my eggs in one basket, kind of a thing.
00:22:51.599 --> 00:22:53.359
What are a few other services?
00:22:53.519 --> 00:22:57.519
Can I add that would bring in a little bit of revenue, right?
00:22:57.759 --> 00:23:00.000
And leak detection is one, right?
00:23:00.160 --> 00:23:16.240
You can decide to do that, and maybe doing pool inspections, like when a house is being sold, you know, so they have to be checked out for the owner, just like a house gets inspected before it's sold to make sure there's nothing like major wrong with it.
00:23:16.400 --> 00:23:20.640
So, what do you feel about adding those kind of things to a pool service company?
00:23:20.799 --> 00:23:24.000
And what are the positives, what are the negatives in your mind, Rob?
00:23:24.960 --> 00:23:30.799
Well, that was exactly the progression that my company took because at one point I was just delivering water, but I needed more.
00:23:31.119 --> 00:23:36.559
So then when I started doing pool stuff, I had to find stuff that wasn't contrasting with other people.
00:23:36.720 --> 00:23:41.440
And in my area, the voids were pool inspection and leak detection.
00:23:41.599 --> 00:23:48.559
Now I hate saying just leak detection because leak detection on its own uh is is a nothing thing, all right?
00:23:48.799 --> 00:23:56.000
Uh, because by the time the customer phones you and says, Hey, I think I've got a leak, they've already committed themselves to the bad news.
00:23:56.160 --> 00:23:56.720
All right.
00:23:56.880 --> 00:24:01.440
So walking in and saying, Hey, you were right, you got a leak isn't going to do anything.
00:24:01.680 --> 00:24:07.119
Where the real skill and the money is, is being able to find where that leak is.
00:24:07.519 --> 00:24:20.400
So with the equipment that I purchased, um, I can listen underground to pipes and stuff like that, and I can narrow it down to within a foot of where the actual leak is, which is great because now you don't have to dig up a whole backyard.
00:24:20.640 --> 00:24:30.400
So if you're getting into leak detection, just remember that's the foot in the door, but the real skill, the real money maker is saying, Hey, listen, this is where your leak is.
00:24:30.799 --> 00:24:32.240
Yep, yay.
00:24:33.039 --> 00:24:36.480
And there's some really good people now uh down here in Florida.
00:24:36.559 --> 00:24:37.839
They're actually putting together.
00:24:37.920 --> 00:24:41.920
I'll have his episode on the podcast in the next month and a half or so.
00:24:42.160 --> 00:24:46.079
He's building a leak detection like uh training program.
00:24:46.559 --> 00:24:52.799
Okay, and it's gonna include it's not selling a specific product, that's not his goal.
00:24:53.039 --> 00:25:09.759
He will show you the different equipment that you can get, but he will show all of it, not just one company, because he's not about selling a company's equipment with the training, he's about teaching you how to do leak detection and then how to do repairs.
00:25:09.920 --> 00:25:21.920
And if you want, there's even I think an add-on where you can go out with him for so many days while he shows you how to do leak detection hands-on as well, not just in the classroom.
00:25:22.079 --> 00:25:31.519
So he is nominated for trainer of the year as well with Rob in a great location uh on Cool Nation.
00:25:31.759 --> 00:25:38.319
But uh I just interviewed him before I even knew he was nominated, which was kind of cool.
00:25:38.640 --> 00:25:44.160
So it I'm talking to people before they're even recognized for what they're doing in the industry.
00:25:44.319 --> 00:25:55.920
And he reminded me we met a while back about a year ago, when I did a free training for the Palm Beach County uh Florida Swimming Pool Association chapter, go FSPA.
00:25:56.079 --> 00:25:57.359
I'm a member too.
00:25:57.599 --> 00:26:17.599
Um, they support our pool industry contractors down here in Florida, which a lot of you may have a trade organization, so always check those out because they a lot of times give some good training if they have local chapters or if they have a big show like we do down here in Orlando in Florida.
00:26:17.759 --> 00:26:25.359
And a lot of people do come down to the Florida show, uh like uh Randy, pool boy in the house from uh 14 PSI group.
00:26:25.599 --> 00:26:30.079
He comes down to the Florida show and he's usually at the Northeast Pool Spa Show.
00:26:30.240 --> 00:26:44.880
Um, I usually see some awesome people like Andrea Nanini down here at the Florida show, Rudy Stankowitz uh with uh aquatic facility consultants, you know, he's another awesome CPO instructor out there, and he has an awesome podcast.
00:26:45.039 --> 00:26:50.559
So there's so many things you can go to and get information and you meet people that way.
00:26:50.720 --> 00:26:56.480
So, yes, leak detection, there is training available now that he is doing that training online, I think.
00:26:56.640 --> 00:27:16.640
So if you I I don't remember the name of it off the top of my head, but if you email at me at info at cpocertified.com, I can get you his leak detection training info and you can talk directly with him on what you're looking for, and hopefully he can do that for you because it's a good thing to add on.
00:27:16.880 --> 00:27:42.160
And then let's talk about pool inspections a little bit because I know you teach the certified pool inspector course through PHTA, and then I know Watershape WU has a course that's more related to residential and not really commercial, and the CPI right now that we have is kind of uh put together in one course, residential and commercial.
00:27:42.400 --> 00:27:45.039
So I find it's more commercial than residential.
00:27:45.200 --> 00:28:01.680
So I'm actually looking forward to seeing the uh the uh WU uh version of their uh inspection course because again, like as you were saying, you know, when people are buying a family home or uh, you know, a single dwelling home with a pool, it's not a commercial pool, it's a residential pool.
00:28:01.839 --> 00:28:11.279
And the even though you know, like a lot of things cross over one to the other, there's different priorities when it comes to a residential pool.
00:28:11.359 --> 00:28:17.759
Like when I do um uh a pool inspection, for example, I do a pressure test, right?
00:28:18.079 --> 00:28:22.720
Because anything else, uh, if you have a rip of the liner, the liner can be fixed.
00:28:22.799 --> 00:28:24.880
If your water is ugly, it can be fixed.
00:28:25.039 --> 00:28:27.119
If your deck is heaving, it can be fixed.
00:28:27.279 --> 00:28:40.240
But if you got a broken pipe underground, that's a that's a big investment when somebody's looking at spending a quarter million dollars plus on a house, and then now they've got an extra thirty, forty thousand dollars of underground work to do.
00:28:40.640 --> 00:28:41.759
Yep, yep.
00:28:42.000 --> 00:28:44.000
Uh so these are great things.
00:28:44.079 --> 00:28:50.079
There's classes available, education available depending on what you want to spend and stuff like that.
00:28:50.160 --> 00:28:54.640
Some are pricier than others, but you're probably gonna get a whole lot out of it.
00:28:54.720 --> 00:29:01.440
So these are things that you can invest in eventually that will bring in some new services and new things that you can do now.
00:29:01.519 --> 00:29:15.039
If you're in a state like Florida, where yes, to do the repair of the leak, you have to be licensed, but you don't have to be licensed in Florida right now to do leak detection because you're just finding the leak, you're not fixing it.
00:29:15.200 --> 00:29:22.880
It's the once you start fixing something and touching things in that way that you have to be licensed in certain areas like Florida.
00:29:22.960 --> 00:29:33.519
So I just wanted to kind of throw that out there is be careful, don't do things you can't do if your local regulatory you know agencies and stuff require licensure.
00:29:33.680 --> 00:29:38.559
So I don't want to make everybody go start running out and think they can go add all this on like that.
00:29:38.720 --> 00:29:41.359
Some areas you don't have to be licensed and some you do.
00:29:41.440 --> 00:29:45.839
So and it it can be different by the city, county, or state.
00:29:46.319 --> 00:29:52.480
When it's state level, it's easy because then it's the whole state, is the same rules, and that's kind of what Florida's set up under.
00:29:52.640 --> 00:29:58.640
But when you go to other areas, there's just certain states that then you gotta drill down to the county where it's different.
00:29:58.799 --> 00:30:02.559
Um, so well, my thing is when I do leak detection, I don't do the digging.
00:30:02.720 --> 00:30:05.279
Rob's too old and fat to fit into small holes.
00:30:05.759 --> 00:30:12.880
So I just find it, I put an X on the ground and I say, Hey, listen, we know a skinny guy that's gonna come over here and you deal with him directly.
00:30:12.960 --> 00:30:17.759
Uh it's not a conflict of interest because he gets pools that they say, oh, we think we got a leak.
00:30:17.839 --> 00:30:22.880
So he sends the detection to me, the location I do, and then he does the digging and repairs.
00:30:23.039 --> 00:30:25.680
So it's it's a symbiotic relationship.
00:30:25.759 --> 00:30:27.519
We both get something out of it.
00:30:28.000 --> 00:30:36.559
All right, I'm gonna give a little bit of uh hi here to some more people on the live Instagram that have joined us.
00:30:36.799 --> 00:30:43.279
Pure water, pool, and spa pool surfaces, h I A V.
00:30:43.920 --> 00:30:47.759
And here's uh yeah, does it say where pure water is?
00:30:47.839 --> 00:30:49.920
Because we have a pure water in the west end of Ottawa.
00:30:50.319 --> 00:30:54.640
Does not say where it would be kind of cool if it was the one near you listening in, huh?
00:30:54.880 --> 00:30:56.000
Yeah, wouldn't it be?
00:30:56.240 --> 00:31:00.640
And then the last one, I met her at the Pool Nation Women's Summit.
00:31:00.799 --> 00:31:01.920
She was awesome.
00:31:02.079 --> 00:31:17.200
Sarah the Pool Girl, she uh is very, very popular on uh social media, does a lot of social media videos on Instagram, I think TikTok, but I've seen her on Instagram, and I got to meet her in person.
00:31:17.279 --> 00:31:18.079
She's so awesome.
00:31:18.240 --> 00:31:22.480
I even got to meet her little beautiful baby girl that's like six months old.
00:31:22.640 --> 00:31:26.480
I think her name was Calvary, and she was so cute.
00:31:26.640 --> 00:31:28.240
I was getting my baby fits.
00:31:28.400 --> 00:31:30.559
We all were at the event.
00:31:30.720 --> 00:31:36.640
She wasn't there at the whole thing, but she was at like evening events, and she was such a good little baby too.
00:31:36.720 --> 00:31:37.920
She didn't cry a lot.
00:31:38.079 --> 00:31:39.519
She was just the cutest thing.
00:31:39.599 --> 00:31:44.400
So thank you, Sarah, for being there and being listening in today to the live podcast.
00:31:44.640 --> 00:31:45.599
Um, so there you go.
00:31:45.680 --> 00:31:48.799
Free babysitting services if you go to any of these expos and see Lauren.
00:31:49.440 --> 00:31:56.559
Yeah, you you you'll get me to hold the baby the whole time while you walk around, you know, and I'll walk around with her.
00:31:56.640 --> 00:31:59.680
She'll just be stuck with my mouth talking the whole time.
00:32:01.279 --> 00:32:06.480
But maybe that'll mean that she'll sleep through the night if she can put up with my loud voice, right?
00:32:06.960 --> 00:32:10.559
I like to joke about myself because I beat Rob to it.
00:32:11.200 --> 00:32:12.720
Hey, it's you know what?
00:32:12.880 --> 00:32:15.279
I have no problem with you articulating.
00:32:15.839 --> 00:32:19.920
You have to articulate and project, which is what you do.
00:32:20.799 --> 00:32:40.480
All right, the next thing I want to talk about, and I I didn't put I put it on your list, and then mine it was printed out, but not on my little list on the side, was um pressurize filters, and it's gonna be more your cartridge, pressure cartridge filters with the danger that more than anything else.
00:32:40.720 --> 00:32:49.599
So um, but if you're down here in Florida, it's gonna be your diatomaceous earth separation tanks as well because they're pressurized in the same way.
00:32:49.759 --> 00:32:53.119
I mean, sand filters, but you're not opening those as often.
00:32:53.279 --> 00:32:57.359
Uh, pressure DE filters, we just don't see as many of them down here.
00:32:57.440 --> 00:32:59.039
I don't know how common those are up there.
00:32:59.200 --> 00:33:00.559
We have them scattered.
00:33:00.720 --> 00:33:14.799
So when we're looking at the majority statistically of what's going to happen, it's gonna be the pressure cartridge filters have the highest statistical chance because we just have more of those on most residential pools and stuff like that.
00:33:14.880 --> 00:33:17.759
And what we're talking about is the separation hazard.
00:33:17.920 --> 00:33:24.720
They even have tags or labels on the side of them that will tell you about the separation hazard if they're still there.
00:33:24.880 --> 00:33:28.960
If the filter casing's really old sitting out in the sun, it's probably fallen off.
00:33:29.039 --> 00:33:34.160
So you may not have seen that, but when they're brand new, they have that separation hazard on there.
00:33:34.880 --> 00:33:43.920
Okay, see, I don't work on a whole lot of DE stuff, but I understand the pressure hazard because water doesn't compress, air does, and it can be explosive.
00:33:44.160 --> 00:33:47.200
Uh, I've had it happen actually doing leak detection.
00:33:47.359 --> 00:34:01.839
I was pressure testing a system and uh one of my plugs let go and it completely annihilated the cover for the skimmer because way back when I was first learning how to do this, they said always you know put a cover back over the skimmer just in case.
00:34:02.000 --> 00:34:09.119
Well, this is the just in case thing, it it shot through there like a rocket and ended up in the next door neighbor's backyard, is where I found my plug.
00:34:09.440 --> 00:34:09.760
Yep.
00:34:09.840 --> 00:34:28.400
And I I the reason why this kind of got brought up for me was I saw somebody post uh a little you know video clip off YouTube about uh they even made the news down here in Florida where they were talking about the risk of pool filter explosions that can cause devastating injuries.
00:34:28.559 --> 00:34:39.679
And so there was a nice little conversation in the pool cleaning mafia group, and it was uh a lot of people don't realize the big danger, especially new people coming in the industry.
00:34:39.760 --> 00:34:46.400
They're not trained on this as a workplace hazard that can happen, you know, and it has killed people.
00:34:46.559 --> 00:34:50.639
There was a newer pool guy that had bought a company in Utah.
00:34:50.880 --> 00:34:57.280
This made the service industry news a couple years ago now, and he died from his injuries.
00:34:57.440 --> 00:35:00.079
It blew up in the top blew up into his face.
00:35:00.320 --> 00:35:06.079
And I think a lot of people a lot of people don't know, you know, that this is a real issue.
00:35:06.400 --> 00:35:14.719
And um, Chris Leitenberg, which he teaches for me, one of my instructors, who it runs pool cleaning mafia, good guy.
00:35:14.880 --> 00:35:20.960
Um, dirty industry secret sends many people to the hospital and even some fatal accidents happen.
00:35:21.199 --> 00:35:23.519
And he's been in the industry a long time.
00:35:23.679 --> 00:35:28.559
Um, he used to teach for the Nespa Show Northeast Pool and Spa Show for a long time.
00:35:28.800 --> 00:35:32.960
So um one of the pool guys here said, Oh wow, I need to read this later.
00:35:33.119 --> 00:35:36.480
I was standing next to a jandy tank several years ago when it blew.
00:35:36.719 --> 00:35:37.679
I was very lucky.
00:35:37.760 --> 00:35:39.440
Maybe I can track down the photos.
00:35:39.519 --> 00:35:42.000
It was like four broken phones ago.
00:35:42.559 --> 00:35:44.559
Uh wow.
00:35:45.599 --> 00:35:50.159
Guess we gotta start talking about broken cell phones on the live podcast next, huh?
00:35:50.559 --> 00:36:03.280
Um this is Nick Jenkins in the group said, I know a guy that turned the multi-port from backwash to filter without turning off the punk first, and the top blew off and hit him in the head.
00:36:03.519 --> 00:36:08.320
They had to remove part of his skull so his brain could swell and put it back after.
00:36:08.400 --> 00:36:17.119
He's and he said, I've accidentally done it twice now in 25 years, and nothing's blue, but it can happen.
00:36:17.280 --> 00:36:22.400
Um, it's usually that belly band or the you know the band clamp that will fail.
00:36:22.639 --> 00:36:27.519
Because Matt remember back in the old days we had lug nuts, we had lug nuts holding things together.
00:36:27.760 --> 00:36:33.440
So um if one or two or three of those failed, the other ones still kind of hold the top and bottom together.
00:36:33.679 --> 00:36:42.079
It's just that it took a lot of work to get all those lug nuts off to be able to, and more time to be able to clean the cartridge filter elements.
00:36:42.239 --> 00:36:46.559
So I think back before uh before battery drills were common.
00:36:46.880 --> 00:36:52.320
Yeah, so the industry went a little bit, let's get make something faster and easier, right?
00:36:52.400 --> 00:36:55.760
So they went to the band clamp, but they can feel a lot easier.
00:36:55.920 --> 00:37:05.840
So Jerry one time at band clamps, I had uh I had the lid blow off one time, and uh there was another time we were closing a pool and we had the blower going.
00:37:06.079 --> 00:37:17.119
We're blowing out the line to the pump, but I forgot to take the basket out, so I unscrewed the lid of the pump and I took that to the face, and it cost me a set of glasses, and you know, my nose was a bit swollen for a few days.
00:37:17.280 --> 00:37:20.559
So it happens fast and it happens hard.
00:37:20.880 --> 00:37:28.159
I like reading comments because these are real people, real pool pros that said things, you know, about this particular topic.
00:37:28.400 --> 00:37:36.639
Jared in that group said had one strip, the belly bamble as I was hiring on and it shot 30 feet in the air into the pool.
00:37:36.719 --> 00:37:39.360
I was too way too close for comfort.
00:37:39.679 --> 00:37:46.159
LeRoy in the group said, neighbor above where I live had one blow up on him, cause brain damage.
00:37:46.400 --> 00:37:47.119
Dot dot dot.
00:37:47.280 --> 00:37:50.320
He ended up suing the company somehow and made millions.
00:37:50.559 --> 00:37:54.719
He's retired now, living large by his brain damage, so wouldn't say that large.
00:37:54.880 --> 00:37:55.760
True story.
00:37:55.920 --> 00:38:05.039
Uh Chris Langberg says we put ourselves at risk every day when we go out there, so we need to be aware of the risk that we're putting ourselves into.
00:38:05.599 --> 00:38:18.079
Uh, make sure you follow the proper safety protocols, make sure that your pressure gauges work correctly and accurately, always be sure to open the pressure relief valves release or prevent excessive pressure from building up.
00:38:18.320 --> 00:38:23.519
Filters are not designed to last forever and should be replaced at least every 20 years or so.
00:38:23.920 --> 00:38:26.960
So there's a lot of good stuff here in the group.
00:38:27.119 --> 00:38:39.679
Um, you know, pool owners that don't use professional services should have their systems checked at least every two years, according to Chris, because they're taking care of themselves, and we don't want to see those homeowners get hurt either.
00:38:39.840 --> 00:38:47.280
So that's actually an interesting thing because even a drain cover has five years of service stepped right onto it.
00:38:47.599 --> 00:38:56.880
However, your you know, your your sand filters, I don't remember ever seeing anything saying, you know, one life expensive is seven to ten years.
00:38:57.199 --> 00:38:57.920
Nope.
00:38:58.239 --> 00:39:03.440
So it's it's equipment can't be put in and it's gonna last forever, guys.
00:39:03.679 --> 00:39:06.960
Things go and they need to be changed out.
00:39:07.199 --> 00:39:13.840
Um, I want to say hey to a couple more people on live Instagram listening in that join.
00:39:14.079 --> 00:39:17.599
Uh Rocca Pavers, well welcome to the live podcast.
00:39:17.760 --> 00:39:18.719
Thanks for listening.
00:39:19.039 --> 00:39:23.679
And W Pool Services, welcome to the live podcast as well.
00:39:23.760 --> 00:39:24.880
Hope everybody's enjoying it.
00:39:24.960 --> 00:39:29.119
We're seeing a lot more people join every time, Rob?
00:39:29.840 --> 00:39:30.400
Right.
00:39:30.800 --> 00:39:34.880
So they're tuning in to see you, and that's uh shirt and everything.
00:39:35.280 --> 00:39:36.000
I don't think so.
00:39:37.280 --> 00:39:38.159
I don't think so.
00:39:39.280 --> 00:39:46.320
Didn't I say I had just woken up 15 minutes before the podcast was to start?
00:39:46.880 --> 00:39:48.400
It's still not that pretty.
00:40:06.559 --> 00:40:09.039
Why is LSI important first, Rob?
00:40:10.960 --> 00:40:13.039
It tells us what everybody's doing.
00:40:13.679 --> 00:40:16.800
Oh, you're breaking up on us.
00:40:17.920 --> 00:40:21.199
So yeah, I said I said something earlier.
00:40:21.760 --> 00:40:24.320
Yeah, you're breaking up on your side.
00:40:24.480 --> 00:40:26.320
I don't know if I'm breaking up on your side.
00:40:26.480 --> 00:40:29.280
I don't know if listeners can let me know if I'm breaking up.
00:40:29.519 --> 00:40:32.000
It's like you'd rather hear me break up than Rob.
00:40:32.239 --> 00:40:34.079
We want to hear what Rob has us say.
00:40:37.840 --> 00:40:40.639
Go ahead and see if we can hear you a little bit better now, Rob.
00:40:40.800 --> 00:40:43.119
Let's talk about LSI and why it's important.
00:40:48.320 --> 00:40:50.559
Oh, you're still you're still breaking up.
00:40:50.719 --> 00:40:55.840
You sound like uh a computer voice that speaking some other language.
00:40:55.920 --> 00:40:57.039
It's weird.
00:40:58.159 --> 00:41:02.800
We always love technical difficulties on our live podcast, guys.
00:41:05.760 --> 00:41:07.039
Are you back, Rob?
00:41:07.760 --> 00:41:08.559
Uh I don't know.
00:41:08.639 --> 00:41:09.760
Yeah, I mean you have to tell me.
00:41:09.840 --> 00:41:10.400
I've never left.
00:41:10.880 --> 00:41:11.840
Yes, you're back.
00:41:12.000 --> 00:41:12.639
You're back.
00:41:12.800 --> 00:41:13.360
Yes, I'm gonna go.
00:41:13.519 --> 00:41:17.840
I checked my internet connection and everything was showing good on my end all through the whole thing.
00:41:18.000 --> 00:41:19.360
So I don't know what it is.
00:41:20.239 --> 00:41:21.199
All right, you're back though.
00:41:21.280 --> 00:41:21.840
I can hear you.
00:41:21.920 --> 00:41:24.320
So let's get back to the last topic for today.
00:41:24.480 --> 00:41:25.119
LSI.
00:41:25.280 --> 00:41:26.079
Why is it important?
00:41:26.159 --> 00:41:32.159
And then we're gonna bring in what certain technology could mean here afterwards.
00:41:32.400 --> 00:41:34.320
So LSI, real quick.
00:41:34.719 --> 00:41:41.599
LSI helps us protect our equipment from damage, uh, from the damage of aggressive water or from scaling.
00:41:41.840 --> 00:41:47.199
Because again, we don't want to have our water aggressive uh because it's gonna mess up our finishes.
00:41:47.360 --> 00:41:53.119
We also don't want to have it scaling because it's going to shrink our pipe size diameter, it's gonna build pressure in our system.
00:41:53.360 --> 00:42:00.400
So LSI is the most common indicator that we use in the pool industry in order to make sure that our water is balanced.
00:42:00.800 --> 00:42:04.800
So it's like a stethoscope of the pool.
00:42:05.039 --> 00:42:09.039
Well, your pool test kit is your pool, that's how I train.
00:42:09.280 --> 00:42:14.239
Like, you know, you go to a doctor or whatever, and they listen to your heart and stuff, they're using a stethoscope.
00:42:14.480 --> 00:42:23.599
Pool test kit, having a good pool test kit is gonna lead to accurate results to determine if our LSI is good or not.
00:42:23.679 --> 00:42:27.039
If we don't have a good method of testing, then we're gonna have inaccurate results.
00:42:27.199 --> 00:42:32.159
We won't even know if our water is actually accurately LSI balanced or not, right?
00:42:32.400 --> 00:42:35.679
So I always tell everybody you got to emphasize that test kit too.
00:42:35.760 --> 00:42:44.320
You got to have a good test kit, not something that you've had for 25 years sitting in the back of your truck that's like the covers broken off of it.
00:42:44.559 --> 00:42:47.119
And remember this is important too.
00:42:47.199 --> 00:42:51.840
We'll bring this up important storage of their test kit properly, right?
00:42:52.000 --> 00:42:53.760
Not directly out in the sun.
00:42:54.239 --> 00:43:04.320
Oh, you Florida people like to stick your test kits up in the the windshield, so oh, they love riding them in the the pool cart where their chlorine and acid is.
00:43:04.400 --> 00:43:11.199
Oh my god, so many people got all over me for that blog article that I I wrote and put up.
00:43:11.440 --> 00:43:12.800
Um, what does that mean?
00:43:12.960 --> 00:43:18.800
We're not gonna carry any chemicals in our truck, and like, no, that's not what I was talking about.
00:43:18.960 --> 00:43:35.199
I was talking about you don't put chlorine and acid side by side on your pool cart where it's not being like even contained and self-containment properly or anything else, should be in the back of your truck, not there, because you could be rear-ended very easily.
00:43:35.280 --> 00:43:43.599
You're just sitting there at a stoplight, and the person behind you is on their cell phone not paying attention, the lights red and they slam into the back of you.
00:43:43.760 --> 00:43:45.519
You lose your pool vacuum.
00:43:45.760 --> 00:43:50.960
But accents like that, if you contain your chemicals properly, aren't going to spill everywhere.
00:43:51.119 --> 00:43:59.760
Um, but if you got chemicals on the back of that that pool cart on the back of your truck, you've got a chlorine gas situation, hazmat may show up, and now that.
00:44:00.159 --> 00:44:04.639
Accident could be your fault as well, not just the person who rear-ended you.
00:44:04.719 --> 00:44:06.159
So that was my whole point there.
00:44:06.239 --> 00:44:10.719
I wasn't saying, and yes, there is ways to properly store your chemicals on your truck as well.
00:44:10.880 --> 00:44:14.159
It's not a haphazard throw whatever I want wherever I want.
00:44:14.320 --> 00:44:21.760
We are carrying hazmat on board, and we need to start talking more about chemical safety and proper handling and storage and SDS.
00:44:22.159 --> 00:44:24.960
SDS sheets and reading labels as well.
00:44:25.039 --> 00:44:27.039
The labels give you a lot of information as well.
00:44:27.199 --> 00:44:29.119
We can't just do whatever we want to do, guys.
00:44:29.199 --> 00:44:37.920
And that's a lot of times we just take everything for granted, or we just kind of buy the stuff and go, oh, this isn't that hard, and I can go start a pool company.
00:44:38.159 --> 00:44:46.719
Get some education, like any job to do it right, because LSI can get screwed screwed up as well in this pool.
00:44:46.800 --> 00:44:57.679
And that's not fair to the customers that you have a lack of training and you don't even know what LSI is, what water balance is supposed to be, how to test the water properly, using the proper test kit.
00:44:58.000 --> 00:45:00.880
So, yes, I'm on my soapbox right now, aren't I?
00:45:00.960 --> 00:45:02.480
I sound like I'm on my soapbox.
00:45:02.559 --> 00:45:02.719
I know.
00:45:02.960 --> 00:45:11.920
Yeah, but you skip step uh step number one though, because it's it's it's yeah, you have to have a proper test kit, you have to have a class A kit to get good results.
00:45:12.079 --> 00:45:14.559
But it starts off with taking a proper sample.
00:45:14.719 --> 00:45:18.400
If you take a bad sample, nothing is gonna be right after that.
00:45:18.960 --> 00:45:20.400
And what is a proper sample?
00:45:20.559 --> 00:45:23.119
What's a proper sample for all our listeners?
00:45:23.519 --> 00:45:31.440
Well, I mean, if you're using one of the comparator kits, you're supposed to invert it, put your arm in the water, get your elbow wet, so 18 inches deep.
00:45:31.519 --> 00:45:35.679
Yep, uh, from a place away from return jets, shallow water, etc.
00:45:36.159 --> 00:45:40.239
Uh, because obviously return jets are bringing your treated water back.
00:45:40.400 --> 00:45:45.519
Um, but you have to take a proper sample in order to get proper results.
00:45:46.239 --> 00:45:46.639
Exactly.
00:45:46.800 --> 00:45:47.039
Exactly.
00:45:47.360 --> 00:45:48.480
We've had like we've had time.
00:45:50.079 --> 00:45:51.519
We've had three days of rain.
00:45:51.599 --> 00:45:54.320
People come in and they just scoop water off the top of the pool.
00:45:54.480 --> 00:45:57.679
We they bring it in, and it's like, yeah, you got to do this again.
00:45:58.079 --> 00:45:59.360
Yep, yep.
00:45:59.599 --> 00:46:03.199
And so I know they're the AI.
00:46:03.360 --> 00:46:09.119
Oh my goodness, AI has been talked about so much in this world recently.
00:46:09.599 --> 00:46:12.320
And I think I'm not either.
00:46:12.480 --> 00:46:17.280
I I will admit I do use it for some stuff, and people can call me out on it.
00:46:17.440 --> 00:46:19.920
I know some of my graphics and stuff.
00:46:20.159 --> 00:46:25.360
Um but uh you know, I think it's not going away.
00:46:25.679 --> 00:46:31.920
So we've got to kind of embrace it to a certain point, but don't let it take over everything that we do.
00:46:32.239 --> 00:46:41.280
We can use it to kind of consult and see what it has to say, but still use our own brains to look at it and go, does that make sense?
00:46:41.519 --> 00:46:43.280
Is that what I want to do still?
00:46:43.440 --> 00:46:47.119
You know, and we should still have training for our pool techs.
00:46:47.280 --> 00:46:52.400
Um, and I don't think that there's an idea of replacing education in the pool industry.
00:46:52.480 --> 00:47:03.760
If anything, I'm seeing more education, more people wanting to get in education in the pool industry, and that's that's awesome because you have so many different people with different ideas and perspectives.
00:47:03.920 --> 00:47:18.639
And I think AI can be a good thing as long as we don't let it take over, you know, like the whole job and we don't use our brains anymore because we're humans and we're so smart, and we all are out here because running up.
00:47:19.039 --> 00:47:25.599
The problem that I'm seeing we're we're too quick to jump onto the new trend without seeing whether the new trend is working, all right.
00:47:25.840 --> 00:47:29.039
So let's go back a few years to when the dinosaurs were on the year.
00:47:29.519 --> 00:47:37.760
When computers came along, right, there was a massive switch from doing everything on paper to doing it on computer, all right.
00:47:38.320 --> 00:47:42.159
But computers didn't really develop quick, quick, quick, quick, quick.
00:47:42.239 --> 00:47:44.960
It was a progression over a bunch of years.
00:47:45.119 --> 00:47:57.920
Um, and people were able to make the computers work better for them so that you could get away from traditional paperwork, but we're still doing traditional paperwork, right, as a backup to the computer.
00:47:58.159 --> 00:48:00.719
Well, I see it the same thing with AI.
00:48:00.880 --> 00:48:06.480
Before I jump in foot first and say, okay, I'm abandoning everything else, I'm just gonna use AI.
00:48:06.719 --> 00:48:12.239
It's like, no, I want to see if it works because I don't really trust it that much.
00:48:12.960 --> 00:48:31.199
I could see AI coming in and being used to consult, and it might be working with you know, like an LSI app or something like that, that you're putting in the numbers into the LSI app, and then it's gonna kind of do some dosing and different things for you.
00:48:31.280 --> 00:48:38.079
Maybe you put in the weather conditions and what's going on and the size of the pool and stuff like that.
00:48:38.320 --> 00:48:54.480
So, you know, I can see it going as, but still, it's more of a consulting tool, I think, then we're just gonna go automatically go off of what it says because you got to be the judge of exactly what's going on at that pool, I believe.
00:48:54.719 --> 00:49:09.280
Yeah, and well, I mean, we use we use digital photometers, and even though it spits out recommendations, I still go over the recommendations and I use my head based on the knowledge that I've acquired over the years, and I've you know, like I'm not saying I'm smarter than the computer, right?
00:49:09.519 --> 00:49:19.920
But what I'm saying is the computer doesn't necessarily understand the inner reaction of the chemicals, it's just saying, Oh, your pH is high, you need to do this, oh, your alkalinity is low, you need to do this.
00:49:20.079 --> 00:49:36.559
Oh, your so this is the difference between a real water chemistry person and just listening to the computer printout, or the the kid at the store who's listening to the computer printout is understanding how those chemicals interreact to make sure that you're getting the right diagnosis.
00:49:36.880 --> 00:49:40.000
Yeah, totally with you on that, totally with you on that.
00:49:40.239 --> 00:49:44.480
A couple other people joined our live Instagram, auto FP.
00:49:44.880 --> 00:49:52.400
Welcome to the podcast, and wet dreams to sinus, which is Spanish for pool.
00:49:52.800 --> 00:49:55.440
Never knew that until like five years ago.
00:49:55.599 --> 00:50:02.239
Don't do a whole lot of Spanish here, and I live in Florida, it's like four years of French, but I don't know why.
00:50:02.480 --> 00:50:07.920
I I mean I know why, but because you're probably touching touching your roots.
00:50:08.239 --> 00:50:15.599
Uh that and my parents were bilingual, so I was trying to figure out at Christmas what they were getting for Christmas.
00:50:17.440 --> 00:50:19.920
All this all the dirty secrets I had to know.
00:50:20.000 --> 00:50:25.039
I was trying to figure it out, but I was learning French from France, not French from Canada.
00:50:25.280 --> 00:50:26.320
Oh, Canada.
00:50:26.960 --> 00:50:27.920
I am 99.
00:50:29.039 --> 00:50:37.039
They teach Parisian French in Canadian schools, so so when is our next live podcast coming up?
00:50:37.360 --> 00:50:39.039
It would be in two weeks.
00:50:39.280 --> 00:50:41.199
Yeah, aren't you gonna be in the St.
00:50:41.519 --> 00:50:42.960
Lucia or something?
00:50:43.199 --> 00:50:44.880
I am going to be training in St.
00:50:44.960 --> 00:50:46.000
Lucia, yeah.
00:50:46.239 --> 00:50:50.159
So if you guys want to take a CPO class and you have the budget, fly down.
00:50:51.199 --> 00:51:00.239
So are you gonna be are you gonna be teaching that day or are you gonna be uh uh able to do the live podcast on that day, the 15th?
00:51:00.800 --> 00:51:04.559
Uh I am not 100% sure because I'm gonna be down there for two weeks.
00:51:04.800 --> 00:51:09.920
So depending on what happens, I mean maybe yes, maybe no.
00:51:10.239 --> 00:51:16.960
Maybe if you want to take a vacation, then any of our listeners that maybe you could take a vacation while you're in St.
00:51:17.119 --> 00:51:18.559
Lucia and not have to do it.
00:51:18.800 --> 00:51:21.360
Any listeners that want to be a guest anchor?
00:51:21.519 --> 00:51:24.960
I mean, one time when you couldn't do it, I think I had three guest anchors.
00:51:25.039 --> 00:51:27.119
That was kind of fun and interesting.
00:51:27.280 --> 00:51:29.039
So who wants to be a guest?
00:51:29.199 --> 00:51:31.840
Who wants to be a guest anchor with Lauren Broom?
00:51:32.000 --> 00:51:33.039
We could have more than one.
00:51:33.280 --> 00:51:38.239
Please email me at info at cpocertified.com.
00:51:38.320 --> 00:51:43.440
And we maybe we could give Rob a break so he can enjoy his trip down to St.
00:51:43.599 --> 00:51:46.880
Lucia and have a little I always enjoy my trip down to St.
00:51:46.960 --> 00:51:47.280
Lucia.
00:51:47.440 --> 00:51:48.800
Don't even worry about that.
00:51:48.880 --> 00:51:51.760
Uh, like I say, I'm I'm going down for two weeks.
00:51:52.000 --> 00:52:01.679
Uh the only thing right now is that there's a water crisis there, so um, you know, that that's going to maybe change the aspect of the enjoyment.
00:52:01.760 --> 00:52:17.280
Uh, and the weird thing is, I've been following WASCO, which is their water treatment uh facility, and apparently they lose 45% of their treated water through pipe leaks and main leaks and stuff like that.
00:52:17.519 --> 00:52:22.320
45% of the treated water is lost through bad uh water means.
00:52:22.639 --> 00:52:23.280
Wow.
00:52:24.079 --> 00:52:25.199
Yeah, that's amazing.
00:52:25.440 --> 00:52:27.760
Well, as I said, leak detection.
00:52:28.400 --> 00:52:33.760
Yeah, you get you get uh you get a maybe a nice vacation to St.
00:52:33.920 --> 00:52:49.760
Lucia, and maybe we get a little bit of fun or we we make somebody's dream come true because they always wanted to be on an anchor or guest anchor as a on a live pool podcast.
00:52:50.239 --> 00:52:51.679
And you can have fun with me.
00:52:51.840 --> 00:52:53.679
You can have fun with me like Rob does.
00:52:53.920 --> 00:52:56.079
Somebody wants to like tease me here.
00:52:56.320 --> 00:53:03.840
Maybe what I can do is while I'm down there, I'll just uh log in live on my cell phone and uh we'll bring you Saint Lucia from the classroom.
00:53:04.159 --> 00:53:04.719
There you go.
00:53:04.880 --> 00:53:10.320
We could have you like as a news correspondent out at St.
00:53:10.559 --> 00:53:12.800
Lucia at the pool and bringing up.
00:53:12.880 --> 00:53:15.679
I'll bring you live from the CPO class in the Cifrair St.
00:53:15.760 --> 00:53:17.199
Lucia new development.
00:53:17.519 --> 00:53:18.880
Yeah, that might be fun.
00:53:19.039 --> 00:53:21.199
Let's see if we can do that in two weeks, Rob.
00:53:21.360 --> 00:53:27.039
I'll have my guest anchor or two, and then we'll bring you in as well just to say hello from St.
00:53:27.199 --> 00:53:27.599
Lucia.
00:53:27.840 --> 00:53:28.719
That would be kind of cool.
00:53:28.800 --> 00:53:32.559
I don't know if anybody's done that on a live podcast yet, like that.
00:53:33.119 --> 00:53:34.960
That would be kind of that kind of cool.
00:53:35.280 --> 00:53:35.920
All right.
00:53:36.239 --> 00:53:43.920
Well, thank you everybody for listening to the let's talk the live let's talk about pools uh podcast.
00:53:44.159 --> 00:53:49.119
And of course, if you miss the live, I know we do it at a really strange time.
00:53:49.360 --> 00:53:52.719
Day by the pool is always on.
00:53:52.880 --> 00:53:56.320
Um, but she's in Washington, so it's really early over there.
00:53:56.400 --> 00:53:57.519
It's like 10 a.m.
00:53:57.760 --> 00:53:58.559
is 7 a.m.
00:53:58.719 --> 00:54:00.480
for her, so she's out cleaning pools.
00:54:00.559 --> 00:54:03.039
So I know like Eastern Seaboard 10 a.m.
00:54:03.199 --> 00:54:09.679
is kind of hard for you because you're like knee deep in the summer here in your route already.
00:54:10.000 --> 00:54:17.679
So I apologize, but it is available on Apple Podcasts, Spotify, and all your other places you can listen to podcasts.
00:54:17.920 --> 00:54:22.079
You can listen to the recorded version of our live podcast.
00:54:22.239 --> 00:54:26.480
All right, so you can always listen to this episode even if you can't listen to it live.
00:54:26.639 --> 00:54:32.719
And you're always welcome to email me, and I can relay any questions you have directly for Rob.
00:54:33.119 --> 00:54:37.280
If you like how his shirt looks or anything else, give us some comments.
00:54:37.519 --> 00:54:42.880
Um, I think he looks really good in the in his new shirt that we had mailed all the way up to Canada.
00:54:43.360 --> 00:54:46.079
Yeah, and thanks for the tariffs on that, by the way.
00:54:46.159 --> 00:54:47.039
I appreciate that.
00:54:47.599 --> 00:54:51.519
I mailed that, I had that done before that even happened.
00:54:51.840 --> 00:54:54.239
So oh, so something well.
00:54:54.320 --> 00:54:58.800
I'm just I'm just saying I ended up having to pay$40 to get a shirt, one shirt.
00:54:58.960 --> 00:55:01.840
I had to pay$40 to get it across the border.
00:55:02.159 --> 00:55:04.559
Oh, I said Denise's name wrong.
00:55:04.639 --> 00:55:06.559
She said, Great podcast today.
00:55:06.639 --> 00:55:07.760
Thanks for the shout-out.
00:55:08.000 --> 00:55:09.519
Just the FYI.
00:55:09.920 --> 00:55:13.920
My last name is pronounced like Koff with a G.
00:55:14.000 --> 00:55:14.800
So it's Goff.
00:55:15.039 --> 00:55:17.760
So Denise Goff, not Denise Goo.
00:55:17.920 --> 00:55:18.800
Denise Goff.
00:55:19.360 --> 00:55:26.000
She's nominated for uh Pool Nation, uh Female Pool Pro of the Year, Pool Girl Pool Pro of the Year.
00:55:26.239 --> 00:55:26.800
So performing.
00:55:27.119 --> 00:55:28.639
Congratulations and good luck.
00:55:28.880 --> 00:55:34.000
Yeah, and I want to say good luck to you, Rob, for uh senior of the year.
00:55:34.559 --> 00:55:38.400
Um I'm up against some awesome people.
00:55:38.559 --> 00:55:47.599
I mean, Natalie Hood and she's still doing the uh the swimming thing to benefit uh every child of swimmer guys.
00:55:47.760 --> 00:55:54.000
So there's still time for you to go to her page and donate for her and what she's doing because that's awesome.
00:55:54.079 --> 00:55:56.800
I totally support that learn to swim.
00:55:56.880 --> 00:56:06.239
Um, I mean, I was just at my local city council here, they're talking about closing our only city pool in the city of Palm Bay, and that's the only place we have for swim lessons.
00:56:06.320 --> 00:56:18.480
And so a lot of us from our local FS Florida Swimming Pool Association chapter and stuff are really trying to make sure they've been very big proponents, uh talking to local government to try to keep these pools open.
00:56:18.639 --> 00:56:20.800
And so Natalie's supporting a lot of that kind of stuff.
00:56:20.880 --> 00:56:24.480
So Natalie Hood is also nominated in the same category as me.
00:56:25.280 --> 00:56:27.599
It's gonna be really hard, it's gonna be really stiff.
00:56:27.679 --> 00:56:32.559
Uh so this is one of those things because you get 10 votes, you can split it between the people you like.
00:56:32.800 --> 00:56:34.079
Yeah, yeah.
00:56:34.320 --> 00:56:42.719
Um, so go to poolnation awards.com and make sure you vote because uh votes end, I think, what in October sometime?
00:56:43.199 --> 00:56:46.559
Because they have to have time, or early November or something like that.
00:56:46.639 --> 00:56:50.480
Because yeah, it's I think it's October 17th, if I'm not mistaken.
00:56:50.719 --> 00:56:59.840
And if you watch the live Pool Nation Podcast Awards, maybe they'll pan by and you'll see me and Rob because I'm gonna make them sit next to me at the same time.
00:57:00.159 --> 00:57:02.559
I'm gonna get to wear my tucks for a second time.
00:57:02.880 --> 00:57:06.960
Woo! I got a different dress though, and it's gonna be very surprising.
00:57:07.039 --> 00:57:07.679
And so better.
00:57:08.000 --> 00:57:09.840
I'm writing I can lose some weight.
00:57:10.079 --> 00:57:12.639
Yeah, I gotta lose some weight too.
00:57:12.800 --> 00:57:19.920
Um, and then about a week before, I will get my nails color, you know, painted the color of my dress.
00:57:20.000 --> 00:57:21.199
So I can't wait to do that.
00:57:21.280 --> 00:57:25.199
That's kind of my annual thing that I do for the and then you'll spill your tea.
00:57:25.760 --> 00:57:26.880
Uh, what now?
00:57:27.440 --> 00:57:29.119
And then you'll spill your tea.
00:57:29.519 --> 00:57:32.800
I will no, I'm not gonna take their little saying.
00:57:32.880 --> 00:57:35.760
Mine's gonna be let the cat out of the bag.
00:57:36.000 --> 00:57:36.719
I'll let the bag.
00:57:36.800 --> 00:57:39.519
Yeah, we see I've always heard the expression spill the beans.
00:57:39.679 --> 00:57:41.199
I've never been spilling before.
00:57:41.599 --> 00:57:43.440
I think they changed it on purpose.
00:57:43.519 --> 00:57:46.639
So I'm gonna let the cat out of the bag at that point.
00:57:46.800 --> 00:57:53.360
So make sure we don't have, I think that's all our comments, and nobody else has joined.
00:57:53.440 --> 00:57:55.440
So I wanted to try to get everybody on.
00:57:55.519 --> 00:57:57.039
They like hearing their names.
00:57:57.280 --> 00:58:04.000
And uh uh remember, let me know if you want to be a guest uh anchor.
00:58:04.320 --> 00:58:04.880
In two weeks.
00:58:05.119 --> 00:58:06.400
In two weeks, let me know.
00:58:06.559 --> 00:58:10.719
Info at CPO certified with a D on the end dot com.
00:58:11.280 --> 00:58:14.000
All right, let's uh end this one.
00:58:14.079 --> 00:58:15.519
I think this is a great episode.
00:58:15.679 --> 00:58:17.199
Thank you for being on with me, Rob.
00:58:17.679 --> 00:58:18.800
Thank you for having me back.
00:58:18.880 --> 00:58:20.159
I always appreciate it.
00:58:20.400 --> 00:58:23.199
I always love you, and you have a safe trip to St.
00:58:23.440 --> 00:58:24.320
Lucia there.
00:58:24.639 --> 00:58:25.519
Oh, we'll do.
00:58:25.599 --> 00:58:26.800
I'll keep everybody posted.
00:58:26.880 --> 00:58:27.840
Don't worry.
00:58:31.519 --> 00:58:35.360
Thanks for diving in today with the Let's Talk About Fools Podcast.
00:58:35.599 --> 00:58:38.480
Be sure to follow us on our YouTube channel or our Facebook page.
00:58:38.800 --> 00:58:46.320
And feel free to rate and subscribe and leave our review wherever you listen to your podcast so more aquatic professionals like you can learn about the show.
00:58:46.559 --> 00:58:51.280
We appreciate it, and welcome to the next episode of the Let's Talk About Fools Podcast.
00:00:01.760 --> 00:00:07.919
Welcome to Let's Talk About Pools Live Podcast, where we connect with people from across the swimming pool industry.
00:00:08.080 --> 00:00:14.160
Join Lauren Broom and Rob Stewart Live as we talk education, safety, innovation, and the latest industry news.
00:00:14.400 --> 00:00:16.480
This podcast is sponsored by Pool Brain.
00:00:16.559 --> 00:00:18.320
Check them out at PoolBrain.com.
00:00:18.480 --> 00:00:20.399
Now let's jump right in.
00:00:22.480 --> 00:00:26.800
Welcome everybody today to the live Let's Talk About Pools podcast.
00:00:26.960 --> 00:00:29.199
We've been doing this for a little while now, Rob.
00:00:29.440 --> 00:00:30.320
This is fun.
00:00:30.879 --> 00:00:35.679
Yeah, yeah, it's it's a weird time of day for me, but yeah, we're making it work.
00:00:37.280 --> 00:00:39.280
It is Eastern time for him.
00:00:39.840 --> 00:00:46.880
So yeah, I'm just saying, you know, like for somebody who works at a desk, it's easier to show up at 10 o'clock for a meeting.
00:00:47.039 --> 00:00:50.960
Whereas somebody who works in the field, it's like you gotta do some planning.
00:00:51.520 --> 00:00:53.280
So yeah, yeah.
00:00:53.520 --> 00:00:55.520
I I can understand that.
00:00:55.920 --> 00:01:00.880
Um so that shirt looks really nice on you today, Rob.
00:01:01.200 --> 00:01:07.280
Yeah, except except I got this chick all over it, all over the front and all over the back.
00:01:07.519 --> 00:01:11.280
So oh yeah, show them the show them the chick on the back.
00:01:11.840 --> 00:01:14.719
Oh gotta get up and turn around.
00:01:14.799 --> 00:01:16.799
I'm making him turn around, guys.
00:01:17.040 --> 00:01:19.920
Yeah, I gotta see how this shirt looks on you.
00:01:20.400 --> 00:01:24.239
Wow, that's a big picture of that chick on the back of your shirt.
00:01:24.319 --> 00:01:29.359
It says podcast invitation says something about the let's talk about pools podcast.
00:01:29.439 --> 00:01:31.519
Did did I send you a shirt?
00:01:31.920 --> 00:01:33.439
Yeah, I did get a shirt.
00:01:34.079 --> 00:01:36.239
I think I'm the chick all over that shirt.
00:01:36.480 --> 00:01:39.040
God, I know you're the chick all over that shirt.
00:01:39.280 --> 00:01:45.680
Well, if anybody, if anybody mistakes me for you, that'd be like a really, really bad thing.
00:01:46.079 --> 00:01:52.959
All right, I have to do this right because I met her at the Pool Nation Women's Summit.
00:01:53.280 --> 00:01:57.519
Okay, uh, what not last week, the week before, which was an awesome event.
00:01:57.599 --> 00:01:59.040
I'll talk about that in a minute.
00:01:59.359 --> 00:02:06.799
But I kept calling her by the wrong name from the live Instagram because of the way it looked.
00:02:06.959 --> 00:02:09.199
So remember, I would always she was on every time.
00:02:09.280 --> 00:02:12.159
I would call her Debbie the Pool.
00:02:12.719 --> 00:02:14.560
She said, You can do it, Lauren.
00:02:14.879 --> 00:02:18.000
So I would call her Debbie the Pool.
00:02:18.639 --> 00:02:21.919
It is Day by the Pool.
00:02:22.719 --> 00:02:24.879
D E I is her first name.
00:02:25.039 --> 00:02:30.719
So Day, hello Day from the Pool Nation Women's Summit, and I can do it.
00:02:30.960 --> 00:02:31.840
So no more.
00:02:31.919 --> 00:02:33.520
I'm gonna call you the other name.
00:02:33.599 --> 00:02:36.080
You are Day by the Pool on Instagram.
00:02:36.240 --> 00:02:37.520
I got it right, yes.
00:02:37.680 --> 00:02:43.439
And it was so great to meet her and her fellow coworker, uh, which was Shay.
00:02:44.159 --> 00:02:45.840
It was Shay and Day.
00:02:46.719 --> 00:02:48.319
So together they're Shay Day.
00:02:50.000 --> 00:02:50.960
They were awesome.
00:02:51.120 --> 00:02:56.080
Um, I gotta tell their, I'm gonna tell your little story about the rental day.
00:02:56.560 --> 00:03:04.000
So they were there waiting, I think like four or five hours at the Dallas airport, waiting for their car rental that got messed up.
00:03:04.879 --> 00:03:13.759
And all they could get was a 12 passenger van for two people.
00:03:15.840 --> 00:03:34.080
And it was the life of the party because we ended up that day and Shay and me, because I was getting a ride with them back to the same hotel we're staying at, and Edgar and John and them were like, Hey, we got all these boxes in our lights.
00:03:34.240 --> 00:03:35.280
Can you help us move?
00:03:35.759 --> 00:03:49.520
We moved, I swear, like 15 or 20 boxes in that 12 passenger van that we stuffed in there and went up to McKinney to the main heritage headquarters, and this was all for the women's summit and helped set up the room.
00:03:49.599 --> 00:03:56.719
It was so cool, and so that leads me into the Ask Me Rob, how was the Pool Nation Women's Summit?
00:03:57.120 --> 00:03:59.120
How was the Pool Women's Nation Summit?
00:03:59.199 --> 00:04:03.120
I saw a bunch of pictures, and everybody seemed to have uh smiles on their faces.
00:04:03.439 --> 00:04:04.639
So, how was it?
00:04:04.879 --> 00:04:06.400
It was so awesome.
00:04:06.639 --> 00:04:12.639
I love going every year and seeing all these ladies like they, and she said, Love it, girl.
00:04:12.719 --> 00:04:20.399
It was awesome to have you in the hotel as well, or in the tote, in the tote, which was a 12-passenger van, I think.
00:04:20.800 --> 00:04:28.560
So um, Abdul on LinkedIn says, Hi guys, so we got some people listening in with us now.
00:04:28.959 --> 00:04:31.439
He says, Great to see us again.
00:04:31.680 --> 00:04:36.399
So well, Abdul wasn't uh tuned in for the last one, I don't think, because I asked about him.
00:04:36.639 --> 00:04:38.639
Remember, I asked if there was any questions.
00:04:39.040 --> 00:04:45.759
Yeah, maybe he had something going on or he was sleeping in because of the time of day.
00:04:45.920 --> 00:04:46.800
I don't know.
00:04:47.040 --> 00:04:52.079
Yeah, I'm not gonna, I'm not gonna lie, I just woke up 15 minutes ago, guys.
00:04:52.399 --> 00:04:58.000
Oh man, I I couldn't sleep all night, and I took my medication and I was out.
00:04:58.639 --> 00:05:04.639
And my husband Ben comes over and shakes me and goes, Don't you have a live podcast in like 15 minutes?
00:05:04.800 --> 00:05:08.560
And I was like, Yeah, and I had to get changed and everything really quick.
00:05:08.720 --> 00:05:13.360
Luckily, I get my hair all done and pretty at night, so there you go.
00:05:13.519 --> 00:05:14.560
Meet me too.
00:05:15.120 --> 00:05:18.959
Yeah, so I I I don't people know me, I I tell the truth.
00:05:19.120 --> 00:05:23.040
So, truthfully, I had just gotten up 15 minutes before this.
00:05:23.199 --> 00:05:24.720
Luckily, I was already prepared.
00:05:24.879 --> 00:05:30.319
So, well, I've been up for ages and I've already dealt with a phishing scam today with my uh website.
00:05:30.800 --> 00:05:33.680
Oh no, I went through I went through that in July.
00:05:33.839 --> 00:05:34.319
It's hard.
00:05:34.639 --> 00:05:50.160
Yeah, these emails were showing up saying stuff was expiring and they needed a credit card to keep it renewed, and uh I I didn't catch on right away, but of course, I'm leery about even even the people that I do know and trust, I'm leery about providing that kind of information.
00:05:50.959 --> 00:05:56.639
So my thing is I don't touch internal links, all right.
00:05:56.720 --> 00:06:01.279
So, my web guy, this phishing scam looked like my web guy contacting me.
00:06:01.519 --> 00:06:10.879
Instead of replying to that, I emailed him directly, knowing that I had the safe, and he said, Oh no, no, no, no, this is a phishing scam, and we changed everything before anything happened.
00:06:11.040 --> 00:06:12.560
So I got out of it.
00:06:12.639 --> 00:06:26.240
But cybersecurity, there's a reason why big companies and government, when I worked in government, they made us do kind of training like that on the signs of looking at things to see if it's real or not, because they don't want any of that happening.
00:06:26.319 --> 00:06:34.160
And when you're a small business like you and I, and all of our pool pros that have websites, it's a big impact because you don't know what to do.
00:06:34.319 --> 00:06:44.480
So, guys, be really careful with emails that you get and uh always go directly to the source and don't click on anything in an email if you question it at all.
00:06:44.959 --> 00:06:56.399
Yeah, so I want to say we'll come right back to the Women's Summit and then the Pool Nation Award nominees that were uh announced like the night before the summit.
00:06:56.480 --> 00:07:00.720
And I was there and I got roped in by Edgar to announce.
00:07:00.879 --> 00:07:08.800
So I was up there at the podium, and according to my husband who was listening, I spoke so long.
00:07:09.519 --> 00:07:10.720
No, not me.
00:07:11.519 --> 00:07:19.199
And then he said that our son, nine-year-old, uh, recognized me because I was sitting there.
00:07:19.360 --> 00:07:19.759
I hope so.
00:07:19.839 --> 00:07:21.759
He's been living with you for nine years.
00:07:22.079 --> 00:07:30.480
He recognized me from the back of my head, he recognized my hair, and and Ben's like, oh, that must be because you pick him up from school all the time.
00:07:30.560 --> 00:07:37.839
You know, when I do my live videos in the afternoon, and he sits behind me, so he sees my hair from behind, you know.
00:07:37.920 --> 00:07:39.759
So I guess it's that recognizable.
00:07:39.920 --> 00:07:48.160
So let's listen in to our strategic podcast sponsor, which is Pool Brain, who was there at the Women's Summit, by the way.
00:07:48.240 --> 00:07:56.560
And I got to see a lot of the ladies and a gentleman that a lot of people see at the uh booth when you go to the conferences.
00:07:56.639 --> 00:08:03.199
Uh so Pool Brain, thank you very much for what you do for the Let's Talk About Pools podcast.
00:08:03.360 --> 00:08:19.120
And let's listen in really quick to what they have to offer, and then we'll be right back to talk about a little bit more about the Women's Summit and the award nominees that we have out there, and uh not all of them, just uh, you know, go over the categories and stuff.
00:08:19.279 --> 00:08:30.800
Then we're gonna get into leak detection if we can, pool inspections and what those mean to adding on to your existing pool service and repair, and it can that bring extra revenue?
00:08:30.879 --> 00:08:32.159
How do I get training?
00:08:32.320 --> 00:08:43.600
And then we're gonna talk a little bit about LSI and why that's important, but especially we're seeing, and I think we're gonna see more about AI and technology with these.
00:08:43.679 --> 00:08:48.480
So, you know, we got the LSI apps, so that there's a lot of good stuff coming up, guys.
00:08:48.559 --> 00:08:51.840
So don't leave us like day by the pool.
00:08:53.279 --> 00:08:53.919
All right.
00:08:54.639 --> 00:08:59.360
So let's go ahead and listen in to push the button.
00:09:00.559 --> 00:09:07.440
I talked to so many customers that are using this app for this feature, this app for this, and this app for this, and said, well, why don't you just use Full Brain?
00:09:07.600 --> 00:09:08.240
Because we can do it all.
00:09:08.399 --> 00:09:09.840
I absolutely love Fool Brain.
00:09:10.000 --> 00:09:11.840
There's not a better app on the market.
00:09:12.000 --> 00:09:15.200
We've tested a ton of different ones and we landed on Full Brain for a reason.
00:09:15.519 --> 00:10:11.440
We have 12 over 6,000 tools on Full Brain, we've got a few other platforms in the past, and this one's five power best forms in our intuitive and easy to use for full professionals and very obviously made for full professionals and all right, we're right back, and I recognize so many people from that that pool brain video right there, two ladies that I uh know, three, four that were at the Pool Nation Women's Summit, and they don't all work for Pool Brain.
00:10:11.600 --> 00:10:17.919
It was uh the nice long lady with the beautiful long like jet black hair, she's Canadian, by the way.
00:10:18.240 --> 00:10:20.399
Crystal Lingua.
00:10:20.879 --> 00:10:32.639
I'm gonna probably say her name wrong, but she is the happiest, most vibrant woman I have ever met at the Pool Nation Women's Summit two years in a row.
00:10:32.799 --> 00:10:42.639
She is just amazing, and she actually got an award um for like most influential female in the industry, you know.
00:10:42.879 --> 00:10:46.799
So I mean, you she lights up a room when she walks it.
00:10:46.879 --> 00:10:48.799
She's always positive.
00:10:48.960 --> 00:10:52.879
I I need to grab some of that positivity from her sometimes.
00:10:53.120 --> 00:10:54.159
Yeah, really.
00:10:54.639 --> 00:10:57.039
Maybe it's because she's Canadian.
00:10:57.360 --> 00:10:58.639
You think that's what it is?
00:10:58.879 --> 00:11:01.440
Yeah, she goes to the washroom.
00:11:06.080 --> 00:11:08.240
All right, you know I have the tea.
00:11:08.320 --> 00:11:09.360
I have the teasy rod.
00:11:09.919 --> 00:11:11.519
That's perfectly perfectly fine.
00:11:11.759 --> 00:11:14.159
You're gonna get me at some point during this.
00:11:14.240 --> 00:11:25.600
So uh I want to say hi to Blue Laguna Pools and Spa, Steadfast Safety is on, 23 Perez on Instagram, and let's make sure.
00:11:25.679 --> 00:11:26.159
Let's see.
00:11:26.960 --> 00:11:31.360
Abdul is still here, Abdul uh Azam on LinkedIn.
00:11:31.440 --> 00:11:34.159
So I've got comments coming in from uh both.
00:11:34.480 --> 00:11:37.200
So that's kind of awesome to see everybody.
00:11:37.360 --> 00:11:40.320
Uh so let's talk about the the woman summit.
00:11:40.399 --> 00:11:47.679
It was 130 women, I think, packed into the Heritage Pool Supply main headquarters in McKinney, Texas.
00:11:48.159 --> 00:11:50.799
Um and that was awesome.
00:11:50.960 --> 00:11:56.000
We had such the best, coolest keynote speaker I've ever had.
00:11:56.240 --> 00:12:00.799
You could take what she said and you could use it in life, use in your pool business.
00:12:00.960 --> 00:12:06.159
It was really transformational and like how to look at things in life and stuff.
00:12:06.320 --> 00:12:08.720
So um, her name was Emily.
00:12:08.799 --> 00:12:09.360
She was great.
00:12:09.440 --> 00:12:11.039
She stayed the whole women's summit.
00:12:11.120 --> 00:12:16.000
She re-emailed me, linked up with me on social media.
00:12:16.080 --> 00:12:19.279
So I'm sure I'm gonna keep seeing her inspirational things.
00:12:19.360 --> 00:12:20.159
This is what she does.
00:12:20.240 --> 00:12:22.320
She had a great story too to lead into it.
00:12:22.399 --> 00:12:28.559
So I want to say thank you to the Pool Nation and having the Women's Summit because that that was really cool.
00:12:28.720 --> 00:12:38.320
But the night before the day before I flew in, I got to see the tea that was took so long for them to spill that one Friday.
00:12:38.480 --> 00:12:38.960
Remember?
00:12:39.200 --> 00:12:39.519
Right.
00:12:40.399 --> 00:12:43.679
Their new Pool Nation headquarters.
00:12:43.919 --> 00:12:46.799
Oh my goodness, how awesome that was.
00:12:46.960 --> 00:12:48.399
It's all about training.
00:12:48.639 --> 00:12:50.480
You will love the training rooms.
00:12:50.559 --> 00:12:57.600
If you're a trainer like me, Rob, you salivate at the training rooms that they have, and they're doing their podcast.
00:12:57.759 --> 00:13:01.919
There's a podcast room, a green screen room so you can video.
00:13:02.240 --> 00:13:04.559
And other people they say can use it or something.
00:13:04.639 --> 00:13:14.559
I don't know if there's a cost or what, I'm sure there is, but you have technology there to be able to work on stuff if you don't have the space or the ability to do it yourself.
00:13:14.799 --> 00:13:17.919
And then they have they're gonna have all kinds of training there.
00:13:18.000 --> 00:13:19.519
They had areas, it was big.
00:13:19.600 --> 00:13:24.639
They had Aquastar there, has their equipment pads and all their equipment there.
00:13:24.799 --> 00:13:30.240
You have Ray Pack, you have and their heaters, and they have more to set up there.
00:13:30.320 --> 00:13:36.879
And Pool Brain is gonna have a whole technology and education thing there for the technology.
00:13:37.200 --> 00:13:39.120
It's almost sounds like a mini trade show.
00:13:39.440 --> 00:13:49.360
It is, it kind of is, but they're gonna have all the ability to host training there, and and it's really gonna be hands-on, so it's really, really exciting for our industry.
00:13:49.919 --> 00:13:52.720
It's something that they've been working for for a very long time.
00:13:52.799 --> 00:13:58.080
I'm very, very excited for them and hopefully to do some training there too.
00:13:58.240 --> 00:13:59.440
I'm plugging that.
00:13:59.600 --> 00:14:03.039
I hope John and uh Edgar are listening.
00:14:03.840 --> 00:14:08.480
All right, so let's talk about the award Pool Nation Award night.
00:14:08.639 --> 00:14:11.679
Do you remember anyone that's been nominated?
00:14:12.879 --> 00:14:19.519
Well, uh, yeah, there's a few people I know that have been nominated, of course, you being one of them uh as Trailblazer of the Year.
00:14:19.919 --> 00:14:22.559
Oh, I didn't even know that was happening.
00:14:23.279 --> 00:14:26.559
I was like, I was just sitting, no, no, no, no, no, no.
00:14:26.720 --> 00:14:27.919
I had no idea.
00:14:28.080 --> 00:14:31.039
I don't know who did that, but who knows, right?
00:14:32.159 --> 00:14:33.600
Uh that was awesome.
00:14:33.679 --> 00:14:38.559
Uh, we have Natalie Hood from the Great Game nominated for Trailblazer of the Year.
00:14:38.639 --> 00:14:44.320
There's some other awesome women in that category, so please read through, read through what they've done in the industry.
00:14:44.480 --> 00:14:53.519
Actually, look at all of their um their bios or nomination thing that whoever writes it goes up in there.
00:14:53.759 --> 00:14:59.360
Um let's see, we've got sales rep of the year, a lot of good people in there.
00:14:59.600 --> 00:15:00.720
Pool guy of the year.
00:15:00.799 --> 00:15:02.720
Do you know any of the pool guy of the year?
00:15:02.799 --> 00:15:04.879
I know Gregory Wilker is in there.
00:15:05.120 --> 00:15:06.240
He just had a baby.
00:15:06.480 --> 00:15:07.600
Congrats to him.
00:15:07.840 --> 00:15:13.440
And he's uh nominated pool guy of the year from he's from Florida from like the Ocala area.
00:15:13.600 --> 00:15:16.320
So congrats, Greg, on that.
00:15:16.799 --> 00:15:17.360
Gotcha.
00:15:17.919 --> 00:15:27.200
See, I don't know a whole lot of the people because uh, I mean, even though this is like down in the US, I mean it basically covers the entire nation, right?
00:15:27.279 --> 00:15:32.639
Yeah, and yeah, and it goes it goes across Lake Ontario into Canada as well.
00:15:33.120 --> 00:15:37.759
So uh, you know, like it's basically a North American awards uh event.
00:15:38.080 --> 00:15:48.399
So uh, you know, when you talk about yeah, there's 10 people in this category, you gotta talk about the fact that it's 10 people in North America that are being recognized.
00:15:48.639 --> 00:15:52.000
So right, so just being nominated is an actual achievement.
00:15:52.240 --> 00:15:54.799
Yeah, I know Pool Girl of the Year.
00:15:54.879 --> 00:16:02.960
I recognize one of uh one in my local area, go Denise Goo from Palm Bay, little Palm Bay, Florida, where I'm at down here.
00:16:03.120 --> 00:16:08.080
So go Denise and um check check out her bio and everybody else.
00:16:08.159 --> 00:16:12.159
I mean, again, as Rob said, Eddie Pool Girl of the Year in that category.
00:16:12.320 --> 00:16:17.440
You have to be of awesome caliber to be nominated and get into that category.
00:16:17.600 --> 00:16:26.960
Um, we've got, you know, Heritage, Horner, all the pool distributors, distribu distribution for their category, Hater of the Year.
00:16:27.039 --> 00:16:29.840
You can have Ray Pack and all of them in there, AquaCal.
00:16:30.159 --> 00:16:33.840
Uh and there's lots of other categories, guys.
00:16:34.000 --> 00:16:37.519
Uh, last but not least, trainer of the year, Mike.
00:16:37.840 --> 00:16:41.519
So you you're nominated for Trainer of the Year, Rob.
00:16:41.759 --> 00:16:43.279
Yay from Canada.
00:16:43.519 --> 00:16:44.080
Thank you.
00:16:44.320 --> 00:16:45.840
Yeah, and I appreciate it.
00:16:45.919 --> 00:16:47.519
I appreciate the nomination.
00:16:47.679 --> 00:16:53.440
Uh, you know, I'm asking people for their votes, and the voting thing is kind of weird here at Pool Nation because you get 10 votes.
00:16:53.519 --> 00:16:58.159
So if you have two people that you like in the same category, you can split your votes, right?
00:16:58.320 --> 00:17:00.480
Because you get 10 votes per category.
00:17:00.639 --> 00:17:12.799
So, I mean, if you've only got one person, or you could do one for each of the people if there's 10 people in the category because you just don't know who you like better than the other, then you're kind of making it equal, right?
00:17:12.960 --> 00:17:14.160
Across the board.
00:17:14.799 --> 00:17:19.119
Yeah, but I mean you would do that the same as not voting for them for anybody in that category.
00:17:19.279 --> 00:17:20.240
Yeah, right.
00:17:20.559 --> 00:17:25.039
Uh, so I mean you might as well give somebody two and then split up your one points the other way.
00:17:25.119 --> 00:17:27.920
But but yeah, it's it's a kind of an interesting way to vote.
00:17:28.000 --> 00:17:32.720
Uh you know, you do have to register your email because they want to try and keep it as legitimate as possible.
00:17:32.960 --> 00:17:43.680
So they do ask for your company information and stuff, but uh when I talked to Edgar, he said, absolutely 100%, we do not sell our list, so it's only for internal stuff.
00:17:43.839 --> 00:17:44.960
So that's good.
00:17:45.119 --> 00:17:50.400
Thank you for that little information to make people feel a little bit more comfortable.
00:17:50.559 --> 00:17:55.599
Um, I want to mention another trainer of the year, which he works with Space Coast Pull School.
00:17:55.759 --> 00:17:56.160
Uh, Mr.
00:17:56.319 --> 00:17:58.000
Billy Bill Hamilton.
00:17:58.400 --> 00:18:09.359
If you've ever been to Wet n Wild in Florida or been to one of Universal Parks in Orlando called Volcano Bay, which is Universal's water park.
00:18:09.440 --> 00:18:18.160
They closed Wet and Wild and he moved over and he ran everything in aquatics at Wet and Wild in the end for a long time.
00:18:18.319 --> 00:18:21.440
And then also, he was their CPO instructor.
00:18:21.599 --> 00:18:31.359
So he teaches with me, but also has his own company, and he's the most awesome guy I've ever met, most honest guy, and wants to train the right way.
00:18:31.519 --> 00:18:36.720
I've gotten great comments from him when he teaches classes for me in person down here in Florida.
00:18:36.880 --> 00:18:38.640
So I I love Bill Hamilton.
00:18:38.880 --> 00:18:46.240
He's he's he's a pillar of aquatics and water chemistry and everything.
00:18:46.400 --> 00:18:48.000
He he's such a wealth of knowledge.
00:18:48.079 --> 00:18:49.519
So I'm glad he's nominated.
00:18:50.160 --> 00:18:52.559
Oh, sorry, what I'm hearing is I'm not getting your vote.
00:18:53.839 --> 00:18:55.200
I might have to split.
00:18:57.200 --> 00:18:59.039
You said I could do five and five.
00:18:59.200 --> 00:18:59.680
I don't know.
00:18:59.759 --> 00:19:00.720
I haven't voted yet.
00:19:00.799 --> 00:19:05.599
I have you can do six and four because he works for you, so like you know, he works for you.
00:19:05.839 --> 00:19:10.720
But but if you love Rob, guys, come on, you know that he's such a nice guy.
00:19:10.799 --> 00:19:14.240
He gives me a hard time because it's just it's it's all joking.
00:19:14.319 --> 00:19:14.960
It's all joking.
00:19:15.279 --> 00:19:16.559
That's all just a rumor.
00:19:16.799 --> 00:19:18.880
This is why you can't trust AI.
00:19:19.359 --> 00:19:19.920
All right.
00:19:20.160 --> 00:19:26.720
So when it comes to the internet, don't believe everything you see on the internet because the internet says that I'm six foot two and pleasant to deal with.
00:19:26.880 --> 00:19:29.359
And anyone who knows me knows that that's not the truth.
00:19:29.839 --> 00:19:33.279
Abdul on LinkedIn said, You got the award, Lauren?
00:19:33.519 --> 00:19:34.079
Question mark.
00:19:34.240 --> 00:19:34.960
No, no, no.
00:19:35.039 --> 00:19:37.599
You have to vote for the award.
00:19:37.759 --> 00:19:47.039
The awards are being given out after like during the International Pool and Spa Show, PSP pool deck expo in New Orleans.
00:19:47.279 --> 00:19:49.759
So you have to wait to find out there.
00:19:49.839 --> 00:19:52.079
And I mean, it's red carpet, isn't it?
00:19:52.160 --> 00:19:52.480
Kind of.
00:19:52.799 --> 00:19:54.559
It's like red carpet dress up.
00:19:54.640 --> 00:19:58.480
I've got the coolest dress already, and shoes and handbag.
00:19:58.559 --> 00:20:02.319
I can't wait to go and just have fun getting dressed up for a night.
00:20:02.480 --> 00:20:04.400
And yeah, it's a black tie event.
00:20:04.640 --> 00:20:05.200
Yeah.
00:20:05.440 --> 00:20:08.960
So we will find out in mid-November.
00:20:09.039 --> 00:20:14.400
I don't remember the exact date of duel, but after that, you will know who gets what.
00:20:14.720 --> 00:20:16.240
So there's lots of categories.
00:20:16.400 --> 00:20:18.559
Go to Pool uh Pool Nation.
00:20:19.039 --> 00:20:32.400
There's two ways you can get there awards.poolnation.com, or you can just go to PoolNationAwards.com and then click on vote here on the screen, and it'll take you and then it makes you register and all that.
00:20:32.559 --> 00:20:44.000
So thank you to Pool Nation for giving us so much fun and giving some respect to all the hardworking companies, sales reps, um, sales rep company of the year.
00:20:44.079 --> 00:20:46.720
Uh wow, there were a lot in that list.
00:20:46.960 --> 00:20:53.839
Um, great games in there, probably stellar sales, uh, lots, lots of great companies in there.
00:20:53.920 --> 00:20:54.960
So please check that out.
00:20:55.119 --> 00:21:00.160
Cool service company of the year, eater of the year, industry innovation of the year.
00:21:00.240 --> 00:21:01.599
It's kind of an interesting one.
00:21:01.680 --> 00:21:07.039
I don't know if I remember that one in the past or not, but I know like back bags is in there and stuff like that.
00:21:07.200 --> 00:21:08.799
So please, please, please.
00:21:08.960 --> 00:21:22.079
Uh so Lauren is nominated for Trailblazer of the Year, and my co-inchor here, Rob, so I'm Trailblazer of the Year, is nominated for Trainer of the Year.
00:21:22.319 --> 00:21:23.440
That's awesome.
00:21:23.680 --> 00:21:26.480
And so uh, you know, just check those out.
00:21:26.559 --> 00:21:30.319
And uh, yes, you can vote uh Abdul if you want.
00:21:30.480 --> 00:21:39.599
So, all right, so oh, and I have to bring this up, Rob, because then you might not be able to say no while we're on air.
00:21:40.079 --> 00:21:47.200
So Western Pool Spa Show might be doing a like podcast room.
00:21:47.920 --> 00:21:53.839
How do you feel about coming out and doing a live podcast from California with me?
00:21:54.720 --> 00:21:57.519
I'm not sure that I'm going to the California show this year.
00:21:57.680 --> 00:21:59.759
Uh I went last year and I found it.
00:22:00.240 --> 00:22:06.640
Rather expensive, and it was uh it's it was a real pain uh to get there.
00:22:06.720 --> 00:22:10.640
I mean you're gonna make me do it by myself.
00:22:11.440 --> 00:22:13.680
Well, no, I mean I can I can keep it understand.
00:22:13.839 --> 00:22:15.359
I understand, I understand, I understand.
00:22:15.599 --> 00:22:25.200
You can yes, you can remote from there, but I will be from California doing it, so that's gonna be interesting when we do that in uh January.
00:22:25.279 --> 00:22:27.839
So I heard they're doing a podcast room, so I'm excited.
00:22:27.920 --> 00:22:34.720
I've never been to California, guys, and I've never seen the Pacific Ocean, so that should be really fun too.
00:22:34.960 --> 00:22:41.920
All right, so let's move on to our first topic, which is gonna be adding things.
00:22:42.160 --> 00:22:48.480
If you're a current pool service company, maybe you're doing some repairs and you're trying to figure out what else can I add.
00:22:48.640 --> 00:22:51.440
So I'm not putting all my eggs in one basket, kind of a thing.
00:22:51.599 --> 00:22:53.359
What are a few other services?
00:22:53.519 --> 00:22:57.519
Can I add that would bring in a little bit of revenue, right?
00:22:57.759 --> 00:23:00.000
And leak detection is one, right?
00:23:00.160 --> 00:23:16.240
You can decide to do that, and maybe doing pool inspections, like when a house is being sold, you know, so they have to be checked out for the owner, just like a house gets inspected before it's sold to make sure there's nothing like major wrong with it.
00:23:16.400 --> 00:23:20.640
So, what do you feel about adding those kind of things to a pool service company?
00:23:20.799 --> 00:23:24.000
And what are the positives, what are the negatives in your mind, Rob?
00:23:24.960 --> 00:23:30.799
Well, that was exactly the progression that my company took because at one point I was just delivering water, but I needed more.
00:23:31.119 --> 00:23:36.559
So then when I started doing pool stuff, I had to find stuff that wasn't contrasting with other people.
00:23:36.720 --> 00:23:41.440
And in my area, the voids were pool inspection and leak detection.
00:23:41.599 --> 00:23:48.559
Now I hate saying just leak detection because leak detection on its own uh is is a nothing thing, all right?
00:23:48.799 --> 00:23:56.000
Uh, because by the time the customer phones you and says, Hey, I think I've got a leak, they've already committed themselves to the bad news.
00:23:56.160 --> 00:23:56.720
All right.
00:23:56.880 --> 00:24:01.440
So walking in and saying, Hey, you were right, you got a leak isn't going to do anything.
00:24:01.680 --> 00:24:07.119
Where the real skill and the money is, is being able to find where that leak is.
00:24:07.519 --> 00:24:20.400
So with the equipment that I purchased, um, I can listen underground to pipes and stuff like that, and I can narrow it down to within a foot of where the actual leak is, which is great because now you don't have to dig up a whole backyard.
00:24:20.640 --> 00:24:30.400
So if you're getting into leak detection, just remember that's the foot in the door, but the real skill, the real money maker is saying, Hey, listen, this is where your leak is.
00:24:30.799 --> 00:24:32.240
Yep, yay.
00:24:33.039 --> 00:24:36.480
And there's some really good people now uh down here in Florida.
00:24:36.559 --> 00:24:37.839
They're actually putting together.
00:24:37.920 --> 00:24:41.920
I'll have his episode on the podcast in the next month and a half or so.
00:24:42.160 --> 00:24:46.079
He's building a leak detection like uh training program.
00:24:46.559 --> 00:24:52.799
Okay, and it's gonna include it's not selling a specific product, that's not his goal.
00:24:53.039 --> 00:25:09.759
He will show you the different equipment that you can get, but he will show all of it, not just one company, because he's not about selling a company's equipment with the training, he's about teaching you how to do leak detection and then how to do repairs.
00:25:09.920 --> 00:25:21.920
And if you want, there's even I think an add-on where you can go out with him for so many days while he shows you how to do leak detection hands-on as well, not just in the classroom.
00:25:22.079 --> 00:25:31.519
So he is nominated for trainer of the year as well with Rob in a great location uh on Cool Nation.
00:25:31.759 --> 00:25:38.319
But uh I just interviewed him before I even knew he was nominated, which was kind of cool.
00:25:38.640 --> 00:25:44.160
So it I'm talking to people before they're even recognized for what they're doing in the industry.
00:25:44.319 --> 00:25:55.920
And he reminded me we met a while back about a year ago, when I did a free training for the Palm Beach County uh Florida Swimming Pool Association chapter, go FSPA.
00:25:56.079 --> 00:25:57.359
I'm a member too.
00:25:57.599 --> 00:26:17.599
Um, they support our pool industry contractors down here in Florida, which a lot of you may have a trade organization, so always check those out because they a lot of times give some good training if they have local chapters or if they have a big show like we do down here in Orlando in Florida.
00:26:17.759 --> 00:26:25.359
And a lot of people do come down to the Florida show, uh like uh Randy, pool boy in the house from uh 14 PSI group.
00:26:25.599 --> 00:26:30.079
He comes down to the Florida show and he's usually at the Northeast Pool Spa Show.
00:26:30.240 --> 00:26:44.880
Um, I usually see some awesome people like Andrea Nanini down here at the Florida show, Rudy Stankowitz uh with uh aquatic facility consultants, you know, he's another awesome CPO instructor out there, and he has an awesome podcast.
00:26:45.039 --> 00:26:50.559
So there's so many things you can go to and get information and you meet people that way.
00:26:50.720 --> 00:26:56.480
So, yes, leak detection, there is training available now that he is doing that training online, I think.
00:26:56.640 --> 00:27:16.640
So if you I I don't remember the name of it off the top of my head, but if you email at me at info at cpocertified.com, I can get you his leak detection training info and you can talk directly with him on what you're looking for, and hopefully he can do that for you because it's a good thing to add on.
00:27:16.880 --> 00:27:42.160
And then let's talk about pool inspections a little bit because I know you teach the certified pool inspector course through PHTA, and then I know Watershape WU has a course that's more related to residential and not really commercial, and the CPI right now that we have is kind of uh put together in one course, residential and commercial.
00:27:42.400 --> 00:27:45.039
So I find it's more commercial than residential.
00:27:45.200 --> 00:28:01.680
So I'm actually looking forward to seeing the uh the uh WU uh version of their uh inspection course because again, like as you were saying, you know, when people are buying a family home or uh, you know, a single dwelling home with a pool, it's not a commercial pool, it's a residential pool.
00:28:01.839 --> 00:28:11.279
And the even though you know, like a lot of things cross over one to the other, there's different priorities when it comes to a residential pool.
00:28:11.359 --> 00:28:17.759
Like when I do um uh a pool inspection, for example, I do a pressure test, right?
00:28:18.079 --> 00:28:22.720
Because anything else, uh, if you have a rip of the liner, the liner can be fixed.
00:28:22.799 --> 00:28:24.880
If your water is ugly, it can be fixed.
00:28:25.039 --> 00:28:27.119
If your deck is heaving, it can be fixed.
00:28:27.279 --> 00:28:40.240
But if you got a broken pipe underground, that's a that's a big investment when somebody's looking at spending a quarter million dollars plus on a house, and then now they've got an extra thirty, forty thousand dollars of underground work to do.
00:28:40.640 --> 00:28:41.759
Yep, yep.
00:28:42.000 --> 00:28:44.000
Uh so these are great things.
00:28:44.079 --> 00:28:50.079
There's classes available, education available depending on what you want to spend and stuff like that.
00:28:50.160 --> 00:28:54.640
Some are pricier than others, but you're probably gonna get a whole lot out of it.
00:28:54.720 --> 00:29:01.440
So these are things that you can invest in eventually that will bring in some new services and new things that you can do now.
00:29:01.519 --> 00:29:15.039
If you're in a state like Florida, where yes, to do the repair of the leak, you have to be licensed, but you don't have to be licensed in Florida right now to do leak detection because you're just finding the leak, you're not fixing it.
00:29:15.200 --> 00:29:22.880
It's the once you start fixing something and touching things in that way that you have to be licensed in certain areas like Florida.
00:29:22.960 --> 00:29:33.519
So I just wanted to kind of throw that out there is be careful, don't do things you can't do if your local regulatory you know agencies and stuff require licensure.
00:29:33.680 --> 00:29:38.559
So I don't want to make everybody go start running out and think they can go add all this on like that.
00:29:38.720 --> 00:29:41.359
Some areas you don't have to be licensed and some you do.
00:29:41.440 --> 00:29:45.839
So and it it can be different by the city, county, or state.
00:29:46.319 --> 00:29:52.480
When it's state level, it's easy because then it's the whole state, is the same rules, and that's kind of what Florida's set up under.
00:29:52.640 --> 00:29:58.640
But when you go to other areas, there's just certain states that then you gotta drill down to the county where it's different.
00:29:58.799 --> 00:30:02.559
Um, so well, my thing is when I do leak detection, I don't do the digging.
00:30:02.720 --> 00:30:05.279
Rob's too old and fat to fit into small holes.
00:30:05.759 --> 00:30:12.880
So I just find it, I put an X on the ground and I say, Hey, listen, we know a skinny guy that's gonna come over here and you deal with him directly.
00:30:12.960 --> 00:30:17.759
Uh it's not a conflict of interest because he gets pools that they say, oh, we think we got a leak.
00:30:17.839 --> 00:30:22.880
So he sends the detection to me, the location I do, and then he does the digging and repairs.
00:30:23.039 --> 00:30:25.680
So it's it's a symbiotic relationship.
00:30:25.759 --> 00:30:27.519
We both get something out of it.
00:30:28.000 --> 00:30:36.559
All right, I'm gonna give a little bit of uh hi here to some more people on the live Instagram that have joined us.
00:30:36.799 --> 00:30:43.279
Pure water, pool, and spa pool surfaces, h I A V.
00:30:43.920 --> 00:30:47.759
And here's uh yeah, does it say where pure water is?
00:30:47.839 --> 00:30:49.920
Because we have a pure water in the west end of Ottawa.
00:30:50.319 --> 00:30:54.640
Does not say where it would be kind of cool if it was the one near you listening in, huh?
00:30:54.880 --> 00:30:56.000
Yeah, wouldn't it be?
00:30:56.240 --> 00:31:00.640
And then the last one, I met her at the Pool Nation Women's Summit.
00:31:00.799 --> 00:31:01.920
She was awesome.
00:31:02.079 --> 00:31:17.200
Sarah the Pool Girl, she uh is very, very popular on uh social media, does a lot of social media videos on Instagram, I think TikTok, but I've seen her on Instagram, and I got to meet her in person.
00:31:17.279 --> 00:31:18.079
She's so awesome.
00:31:18.240 --> 00:31:22.480
I even got to meet her little beautiful baby girl that's like six months old.
00:31:22.640 --> 00:31:26.480
I think her name was Calvary, and she was so cute.
00:31:26.640 --> 00:31:28.240
I was getting my baby fits.
00:31:28.400 --> 00:31:30.559
We all were at the event.
00:31:30.720 --> 00:31:36.640
She wasn't there at the whole thing, but she was at like evening events, and she was such a good little baby too.
00:31:36.720 --> 00:31:37.920
She didn't cry a lot.
00:31:38.079 --> 00:31:39.519
She was just the cutest thing.
00:31:39.599 --> 00:31:44.400
So thank you, Sarah, for being there and being listening in today to the live podcast.
00:31:44.640 --> 00:31:45.599
Um, so there you go.
00:31:45.680 --> 00:31:48.799
Free babysitting services if you go to any of these expos and see Lauren.
00:31:49.440 --> 00:31:56.559
Yeah, you you you'll get me to hold the baby the whole time while you walk around, you know, and I'll walk around with her.
00:31:56.640 --> 00:31:59.680
She'll just be stuck with my mouth talking the whole time.
00:32:01.279 --> 00:32:06.480
But maybe that'll mean that she'll sleep through the night if she can put up with my loud voice, right?
00:32:06.960 --> 00:32:10.559
I like to joke about myself because I beat Rob to it.
00:32:11.200 --> 00:32:12.720
Hey, it's you know what?
00:32:12.880 --> 00:32:15.279
I have no problem with you articulating.
00:32:15.839 --> 00:32:19.920
You have to articulate and project, which is what you do.
00:32:20.799 --> 00:32:40.480
All right, the next thing I want to talk about, and I I didn't put I put it on your list, and then mine it was printed out, but not on my little list on the side, was um pressurize filters, and it's gonna be more your cartridge, pressure cartridge filters with the danger that more than anything else.
00:32:40.720 --> 00:32:49.599
So um, but if you're down here in Florida, it's gonna be your diatomaceous earth separation tanks as well because they're pressurized in the same way.
00:32:49.759 --> 00:32:53.119
I mean, sand filters, but you're not opening those as often.
00:32:53.279 --> 00:32:57.359
Uh, pressure DE filters, we just don't see as many of them down here.
00:32:57.440 --> 00:32:59.039
I don't know how common those are up there.
00:32:59.200 --> 00:33:00.559
We have them scattered.
00:33:00.720 --> 00:33:14.799
So when we're looking at the majority statistically of what's going to happen, it's gonna be the pressure cartridge filters have the highest statistical chance because we just have more of those on most residential pools and stuff like that.
00:33:14.880 --> 00:33:17.759
And what we're talking about is the separation hazard.
00:33:17.920 --> 00:33:24.720
They even have tags or labels on the side of them that will tell you about the separation hazard if they're still there.
00:33:24.880 --> 00:33:28.960
If the filter casing's really old sitting out in the sun, it's probably fallen off.
00:33:29.039 --> 00:33:34.160
So you may not have seen that, but when they're brand new, they have that separation hazard on there.
00:33:34.880 --> 00:33:43.920
Okay, see, I don't work on a whole lot of DE stuff, but I understand the pressure hazard because water doesn't compress, air does, and it can be explosive.
00:33:44.160 --> 00:33:47.200
Uh, I've had it happen actually doing leak detection.
00:33:47.359 --> 00:34:01.839
I was pressure testing a system and uh one of my plugs let go and it completely annihilated the cover for the skimmer because way back when I was first learning how to do this, they said always you know put a cover back over the skimmer just in case.
00:34:02.000 --> 00:34:09.119
Well, this is the just in case thing, it it shot through there like a rocket and ended up in the next door neighbor's backyard, is where I found my plug.
00:34:09.440 --> 00:34:09.760
Yep.
00:34:09.840 --> 00:34:28.400
And I I the reason why this kind of got brought up for me was I saw somebody post uh a little you know video clip off YouTube about uh they even made the news down here in Florida where they were talking about the risk of pool filter explosions that can cause devastating injuries.
00:34:28.559 --> 00:34:39.679
And so there was a nice little conversation in the pool cleaning mafia group, and it was uh a lot of people don't realize the big danger, especially new people coming in the industry.
00:34:39.760 --> 00:34:46.400
They're not trained on this as a workplace hazard that can happen, you know, and it has killed people.
00:34:46.559 --> 00:34:50.639
There was a newer pool guy that had bought a company in Utah.
00:34:50.880 --> 00:34:57.280
This made the service industry news a couple years ago now, and he died from his injuries.
00:34:57.440 --> 00:35:00.079
It blew up in the top blew up into his face.
00:35:00.320 --> 00:35:06.079
And I think a lot of people a lot of people don't know, you know, that this is a real issue.
00:35:06.400 --> 00:35:14.719
And um, Chris Leitenberg, which he teaches for me, one of my instructors, who it runs pool cleaning mafia, good guy.
00:35:14.880 --> 00:35:20.960
Um, dirty industry secret sends many people to the hospital and even some fatal accidents happen.
00:35:21.199 --> 00:35:23.519
And he's been in the industry a long time.
00:35:23.679 --> 00:35:28.559
Um, he used to teach for the Nespa Show Northeast Pool and Spa Show for a long time.
00:35:28.800 --> 00:35:32.960
So um one of the pool guys here said, Oh wow, I need to read this later.
00:35:33.119 --> 00:35:36.480
I was standing next to a jandy tank several years ago when it blew.
00:35:36.719 --> 00:35:37.679
I was very lucky.
00:35:37.760 --> 00:35:39.440
Maybe I can track down the photos.
00:35:39.519 --> 00:35:42.000
It was like four broken phones ago.
00:35:42.559 --> 00:35:44.559
Uh wow.
00:35:45.599 --> 00:35:50.159
Guess we gotta start talking about broken cell phones on the live podcast next, huh?
00:35:50.559 --> 00:36:03.280
Um this is Nick Jenkins in the group said, I know a guy that turned the multi-port from backwash to filter without turning off the punk first, and the top blew off and hit him in the head.
00:36:03.519 --> 00:36:08.320
They had to remove part of his skull so his brain could swell and put it back after.
00:36:08.400 --> 00:36:17.119
He's and he said, I've accidentally done it twice now in 25 years, and nothing's blue, but it can happen.
00:36:17.280 --> 00:36:22.400
Um, it's usually that belly band or the you know the band clamp that will fail.
00:36:22.639 --> 00:36:27.519
Because Matt remember back in the old days we had lug nuts, we had lug nuts holding things together.
00:36:27.760 --> 00:36:33.440
So um if one or two or three of those failed, the other ones still kind of hold the top and bottom together.
00:36:33.679 --> 00:36:42.079
It's just that it took a lot of work to get all those lug nuts off to be able to, and more time to be able to clean the cartridge filter elements.
00:36:42.239 --> 00:36:46.559
So I think back before uh before battery drills were common.
00:36:46.880 --> 00:36:52.320
Yeah, so the industry went a little bit, let's get make something faster and easier, right?
00:36:52.400 --> 00:36:55.760
So they went to the band clamp, but they can feel a lot easier.
00:36:55.920 --> 00:37:05.840
So Jerry one time at band clamps, I had uh I had the lid blow off one time, and uh there was another time we were closing a pool and we had the blower going.
00:37:06.079 --> 00:37:17.119
We're blowing out the line to the pump, but I forgot to take the basket out, so I unscrewed the lid of the pump and I took that to the face, and it cost me a set of glasses, and you know, my nose was a bit swollen for a few days.
00:37:17.280 --> 00:37:20.559
So it happens fast and it happens hard.
00:37:20.880 --> 00:37:28.159
I like reading comments because these are real people, real pool pros that said things, you know, about this particular topic.
00:37:28.400 --> 00:37:36.639
Jared in that group said had one strip, the belly bamble as I was hiring on and it shot 30 feet in the air into the pool.
00:37:36.719 --> 00:37:39.360
I was too way too close for comfort.
00:37:39.679 --> 00:37:46.159
LeRoy in the group said, neighbor above where I live had one blow up on him, cause brain damage.
00:37:46.400 --> 00:37:47.119
Dot dot dot.
00:37:47.280 --> 00:37:50.320
He ended up suing the company somehow and made millions.
00:37:50.559 --> 00:37:54.719
He's retired now, living large by his brain damage, so wouldn't say that large.
00:37:54.880 --> 00:37:55.760
True story.
00:37:55.920 --> 00:38:05.039
Uh Chris Langberg says we put ourselves at risk every day when we go out there, so we need to be aware of the risk that we're putting ourselves into.
00:38:05.599 --> 00:38:18.079
Uh, make sure you follow the proper safety protocols, make sure that your pressure gauges work correctly and accurately, always be sure to open the pressure relief valves release or prevent excessive pressure from building up.
00:38:18.320 --> 00:38:23.519
Filters are not designed to last forever and should be replaced at least every 20 years or so.
00:38:23.920 --> 00:38:26.960
So there's a lot of good stuff here in the group.
00:38:27.119 --> 00:38:39.679
Um, you know, pool owners that don't use professional services should have their systems checked at least every two years, according to Chris, because they're taking care of themselves, and we don't want to see those homeowners get hurt either.
00:38:39.840 --> 00:38:47.280
So that's actually an interesting thing because even a drain cover has five years of service stepped right onto it.
00:38:47.599 --> 00:38:56.880
However, your you know, your your sand filters, I don't remember ever seeing anything saying, you know, one life expensive is seven to ten years.
00:38:57.199 --> 00:38:57.920
Nope.
00:38:58.239 --> 00:39:03.440
So it's it's equipment can't be put in and it's gonna last forever, guys.
00:39:03.679 --> 00:39:06.960
Things go and they need to be changed out.
00:39:07.199 --> 00:39:13.840
Um, I want to say hey to a couple more people on live Instagram listening in that join.
00:39:14.079 --> 00:39:17.599
Uh Rocca Pavers, well welcome to the live podcast.
00:39:17.760 --> 00:39:18.719
Thanks for listening.
00:39:19.039 --> 00:39:23.679
And W Pool Services, welcome to the live podcast as well.
00:39:23.760 --> 00:39:24.880
Hope everybody's enjoying it.
00:39:24.960 --> 00:39:29.119
We're seeing a lot more people join every time, Rob?
00:39:29.840 --> 00:39:30.400
Right.
00:39:30.800 --> 00:39:34.880
So they're tuning in to see you, and that's uh shirt and everything.
00:39:35.280 --> 00:39:36.000
I don't think so.
00:39:37.280 --> 00:39:38.159
I don't think so.
00:39:39.280 --> 00:39:46.320
Didn't I say I had just woken up 15 minutes before the podcast was to start?
00:39:46.880 --> 00:39:48.400
It's still not that pretty.
00:40:06.559 --> 00:40:09.039
Why is LSI important first, Rob?
00:40:10.960 --> 00:40:13.039
It tells us what everybody's doing.
00:40:13.679 --> 00:40:16.800
Oh, you're breaking up on us.
00:40:17.920 --> 00:40:21.199
So yeah, I said I said something earlier.
00:40:21.760 --> 00:40:24.320
Yeah, you're breaking up on your side.
00:40:24.480 --> 00:40:26.320
I don't know if I'm breaking up on your side.
00:40:26.480 --> 00:40:29.280
I don't know if listeners can let me know if I'm breaking up.
00:40:29.519 --> 00:40:32.000
It's like you'd rather hear me break up than Rob.
00:40:32.239 --> 00:40:34.079
We want to hear what Rob has us say.
00:40:37.840 --> 00:40:40.639
Go ahead and see if we can hear you a little bit better now, Rob.
00:40:40.800 --> 00:40:43.119
Let's talk about LSI and why it's important.
00:40:48.320 --> 00:40:50.559
Oh, you're still you're still breaking up.
00:40:50.719 --> 00:40:55.840
You sound like uh a computer voice that speaking some other language.
00:40:55.920 --> 00:40:57.039
It's weird.
00:40:58.159 --> 00:41:02.800
We always love technical difficulties on our live podcast, guys.
00:41:05.760 --> 00:41:07.039
Are you back, Rob?
00:41:07.760 --> 00:41:08.559
Uh I don't know.
00:41:08.639 --> 00:41:09.760
Yeah, I mean you have to tell me.
00:41:09.840 --> 00:41:10.400
I've never left.
00:41:10.880 --> 00:41:11.840
Yes, you're back.
00:41:12.000 --> 00:41:12.639
You're back.
00:41:12.800 --> 00:41:13.360
Yes, I'm gonna go.
00:41:13.519 --> 00:41:17.840
I checked my internet connection and everything was showing good on my end all through the whole thing.
00:41:18.000 --> 00:41:19.360
So I don't know what it is.
00:41:20.239 --> 00:41:21.199
All right, you're back though.
00:41:21.280 --> 00:41:21.840
I can hear you.
00:41:21.920 --> 00:41:24.320
So let's get back to the last topic for today.
00:41:24.480 --> 00:41:25.119
LSI.
00:41:25.280 --> 00:41:26.079
Why is it important?
00:41:26.159 --> 00:41:32.159
And then we're gonna bring in what certain technology could mean here afterwards.
00:41:32.400 --> 00:41:34.320
So LSI, real quick.
00:41:34.719 --> 00:41:41.599
LSI helps us protect our equipment from damage, uh, from the damage of aggressive water or from scaling.
00:41:41.840 --> 00:41:47.199
Because again, we don't want to have our water aggressive uh because it's gonna mess up our finishes.
00:41:47.360 --> 00:41:53.119
We also don't want to have it scaling because it's going to shrink our pipe size diameter, it's gonna build pressure in our system.
00:41:53.360 --> 00:42:00.400
So LSI is the most common indicator that we use in the pool industry in order to make sure that our water is balanced.
00:42:00.800 --> 00:42:04.800
So it's like a stethoscope of the pool.
00:42:05.039 --> 00:42:09.039
Well, your pool test kit is your pool, that's how I train.
00:42:09.280 --> 00:42:14.239
Like, you know, you go to a doctor or whatever, and they listen to your heart and stuff, they're using a stethoscope.
00:42:14.480 --> 00:42:23.599
Pool test kit, having a good pool test kit is gonna lead to accurate results to determine if our LSI is good or not.
00:42:23.679 --> 00:42:27.039
If we don't have a good method of testing, then we're gonna have inaccurate results.
00:42:27.199 --> 00:42:32.159
We won't even know if our water is actually accurately LSI balanced or not, right?
00:42:32.400 --> 00:42:35.679
So I always tell everybody you got to emphasize that test kit too.
00:42:35.760 --> 00:42:44.320
You got to have a good test kit, not something that you've had for 25 years sitting in the back of your truck that's like the covers broken off of it.
00:42:44.559 --> 00:42:47.119
And remember this is important too.
00:42:47.199 --> 00:42:51.840
We'll bring this up important storage of their test kit properly, right?
00:42:52.000 --> 00:42:53.760
Not directly out in the sun.
00:42:54.239 --> 00:43:04.320
Oh, you Florida people like to stick your test kits up in the the windshield, so oh, they love riding them in the the pool cart where their chlorine and acid is.
00:43:04.400 --> 00:43:11.199
Oh my god, so many people got all over me for that blog article that I I wrote and put up.
00:43:11.440 --> 00:43:12.800
Um, what does that mean?
00:43:12.960 --> 00:43:18.800
We're not gonna carry any chemicals in our truck, and like, no, that's not what I was talking about.
00:43:18.960 --> 00:43:35.199
I was talking about you don't put chlorine and acid side by side on your pool cart where it's not being like even contained and self-containment properly or anything else, should be in the back of your truck, not there, because you could be rear-ended very easily.
00:43:35.280 --> 00:43:43.599
You're just sitting there at a stoplight, and the person behind you is on their cell phone not paying attention, the lights red and they slam into the back of you.
00:43:43.760 --> 00:43:45.519
You lose your pool vacuum.
00:43:45.760 --> 00:43:50.960
But accents like that, if you contain your chemicals properly, aren't going to spill everywhere.
00:43:51.119 --> 00:43:59.760
Um, but if you got chemicals on the back of that that pool cart on the back of your truck, you've got a chlorine gas situation, hazmat may show up, and now that.
00:44:00.159 --> 00:44:04.639
Accident could be your fault as well, not just the person who rear-ended you.
00:44:04.719 --> 00:44:06.159
So that was my whole point there.
00:44:06.239 --> 00:44:10.719
I wasn't saying, and yes, there is ways to properly store your chemicals on your truck as well.
00:44:10.880 --> 00:44:14.159
It's not a haphazard throw whatever I want wherever I want.
00:44:14.320 --> 00:44:21.760
We are carrying hazmat on board, and we need to start talking more about chemical safety and proper handling and storage and SDS.
00:44:22.159 --> 00:44:24.960
SDS sheets and reading labels as well.
00:44:25.039 --> 00:44:27.039
The labels give you a lot of information as well.
00:44:27.199 --> 00:44:29.119
We can't just do whatever we want to do, guys.
00:44:29.199 --> 00:44:37.920
And that's a lot of times we just take everything for granted, or we just kind of buy the stuff and go, oh, this isn't that hard, and I can go start a pool company.
00:44:38.159 --> 00:44:46.719
Get some education, like any job to do it right, because LSI can get screwed screwed up as well in this pool.
00:44:46.800 --> 00:44:57.679
And that's not fair to the customers that you have a lack of training and you don't even know what LSI is, what water balance is supposed to be, how to test the water properly, using the proper test kit.
00:44:58.000 --> 00:45:00.880
So, yes, I'm on my soapbox right now, aren't I?
00:45:00.960 --> 00:45:02.480
I sound like I'm on my soapbox.
00:45:02.559 --> 00:45:02.719
I know.
00:45:02.960 --> 00:45:11.920
Yeah, but you skip step uh step number one though, because it's it's it's yeah, you have to have a proper test kit, you have to have a class A kit to get good results.
00:45:12.079 --> 00:45:14.559
But it starts off with taking a proper sample.
00:45:14.719 --> 00:45:18.400
If you take a bad sample, nothing is gonna be right after that.
00:45:18.960 --> 00:45:20.400
And what is a proper sample?
00:45:20.559 --> 00:45:23.119
What's a proper sample for all our listeners?
00:45:23.519 --> 00:45:31.440
Well, I mean, if you're using one of the comparator kits, you're supposed to invert it, put your arm in the water, get your elbow wet, so 18 inches deep.
00:45:31.519 --> 00:45:35.679
Yep, uh, from a place away from return jets, shallow water, etc.
00:45:36.159 --> 00:45:40.239
Uh, because obviously return jets are bringing your treated water back.
00:45:40.400 --> 00:45:45.519
Um, but you have to take a proper sample in order to get proper results.
00:45:46.239 --> 00:45:46.639
Exactly.
00:45:46.800 --> 00:45:47.039
Exactly.
00:45:47.360 --> 00:45:48.480
We've had like we've had time.
00:45:50.079 --> 00:45:51.519
We've had three days of rain.
00:45:51.599 --> 00:45:54.320
People come in and they just scoop water off the top of the pool.
00:45:54.480 --> 00:45:57.679
We they bring it in, and it's like, yeah, you got to do this again.
00:45:58.079 --> 00:45:59.360
Yep, yep.
00:45:59.599 --> 00:46:03.199
And so I know they're the AI.
00:46:03.360 --> 00:46:09.119
Oh my goodness, AI has been talked about so much in this world recently.
00:46:09.599 --> 00:46:12.320
And I think I'm not either.
00:46:12.480 --> 00:46:17.280
I I will admit I do use it for some stuff, and people can call me out on it.
00:46:17.440 --> 00:46:19.920
I know some of my graphics and stuff.
00:46:20.159 --> 00:46:25.360
Um but uh you know, I think it's not going away.
00:46:25.679 --> 00:46:31.920
So we've got to kind of embrace it to a certain point, but don't let it take over everything that we do.
00:46:32.239 --> 00:46:41.280
We can use it to kind of consult and see what it has to say, but still use our own brains to look at it and go, does that make sense?
00:46:41.519 --> 00:46:43.280
Is that what I want to do still?
00:46:43.440 --> 00:46:47.119
You know, and we should still have training for our pool techs.
00:46:47.280 --> 00:46:52.400
Um, and I don't think that there's an idea of replacing education in the pool industry.
00:46:52.480 --> 00:47:03.760
If anything, I'm seeing more education, more people wanting to get in education in the pool industry, and that's that's awesome because you have so many different people with different ideas and perspectives.
00:47:03.920 --> 00:47:18.639
And I think AI can be a good thing as long as we don't let it take over, you know, like the whole job and we don't use our brains anymore because we're humans and we're so smart, and we all are out here because running up.
00:47:19.039 --> 00:47:25.599
The problem that I'm seeing we're we're too quick to jump onto the new trend without seeing whether the new trend is working, all right.
00:47:25.840 --> 00:47:29.039
So let's go back a few years to when the dinosaurs were on the year.
00:47:29.519 --> 00:47:37.760
When computers came along, right, there was a massive switch from doing everything on paper to doing it on computer, all right.
00:47:38.320 --> 00:47:42.159
But computers didn't really develop quick, quick, quick, quick, quick.
00:47:42.239 --> 00:47:44.960
It was a progression over a bunch of years.
00:47:45.119 --> 00:47:57.920
Um, and people were able to make the computers work better for them so that you could get away from traditional paperwork, but we're still doing traditional paperwork, right, as a backup to the computer.
00:47:58.159 --> 00:48:00.719
Well, I see it the same thing with AI.
00:48:00.880 --> 00:48:06.480
Before I jump in foot first and say, okay, I'm abandoning everything else, I'm just gonna use AI.
00:48:06.719 --> 00:48:12.239
It's like, no, I want to see if it works because I don't really trust it that much.
00:48:12.960 --> 00:48:31.199
I could see AI coming in and being used to consult, and it might be working with you know, like an LSI app or something like that, that you're putting in the numbers into the LSI app, and then it's gonna kind of do some dosing and different things for you.
00:48:31.280 --> 00:48:38.079
Maybe you put in the weather conditions and what's going on and the size of the pool and stuff like that.
00:48:38.320 --> 00:48:54.480
So, you know, I can see it going as, but still, it's more of a consulting tool, I think, then we're just gonna go automatically go off of what it says because you got to be the judge of exactly what's going on at that pool, I believe.
00:48:54.719 --> 00:49:09.280
Yeah, and well, I mean, we use we use digital photometers, and even though it spits out recommendations, I still go over the recommendations and I use my head based on the knowledge that I've acquired over the years, and I've you know, like I'm not saying I'm smarter than the computer, right?
00:49:09.519 --> 00:49:19.920
But what I'm saying is the computer doesn't necessarily understand the inner reaction of the chemicals, it's just saying, Oh, your pH is high, you need to do this, oh, your alkalinity is low, you need to do this.
00:49:20.079 --> 00:49:36.559
Oh, your so this is the difference between a real water chemistry person and just listening to the computer printout, or the the kid at the store who's listening to the computer printout is understanding how those chemicals interreact to make sure that you're getting the right diagnosis.
00:49:36.880 --> 00:49:40.000
Yeah, totally with you on that, totally with you on that.
00:49:40.239 --> 00:49:44.480
A couple other people joined our live Instagram, auto FP.
00:49:44.880 --> 00:49:52.400
Welcome to the podcast, and wet dreams to sinus, which is Spanish for pool.
00:49:52.800 --> 00:49:55.440
Never knew that until like five years ago.
00:49:55.599 --> 00:50:02.239
Don't do a whole lot of Spanish here, and I live in Florida, it's like four years of French, but I don't know why.
00:50:02.480 --> 00:50:07.920
I I mean I know why, but because you're probably touching touching your roots.
00:50:08.239 --> 00:50:15.599
Uh that and my parents were bilingual, so I was trying to figure out at Christmas what they were getting for Christmas.
00:50:17.440 --> 00:50:19.920
All this all the dirty secrets I had to know.
00:50:20.000 --> 00:50:25.039
I was trying to figure it out, but I was learning French from France, not French from Canada.
00:50:25.280 --> 00:50:26.320
Oh, Canada.
00:50:26.960 --> 00:50:27.920
I am 99.
00:50:29.039 --> 00:50:37.039
They teach Parisian French in Canadian schools, so so when is our next live podcast coming up?
00:50:37.360 --> 00:50:39.039
It would be in two weeks.
00:50:39.280 --> 00:50:41.199
Yeah, aren't you gonna be in the St.
00:50:41.519 --> 00:50:42.960
Lucia or something?
00:50:43.199 --> 00:50:44.880
I am going to be training in St.
00:50:44.960 --> 00:50:46.000
Lucia, yeah.
00:50:46.239 --> 00:50:50.159
So if you guys want to take a CPO class and you have the budget, fly down.
00:50:51.199 --> 00:51:00.239
So are you gonna be are you gonna be teaching that day or are you gonna be uh uh able to do the live podcast on that day, the 15th?
00:51:00.800 --> 00:51:04.559
Uh I am not 100% sure because I'm gonna be down there for two weeks.
00:51:04.800 --> 00:51:09.920
So depending on what happens, I mean maybe yes, maybe no.
00:51:10.239 --> 00:51:16.960
Maybe if you want to take a vacation, then any of our listeners that maybe you could take a vacation while you're in St.
00:51:17.119 --> 00:51:18.559
Lucia and not have to do it.
00:51:18.800 --> 00:51:21.360
Any listeners that want to be a guest anchor?
00:51:21.519 --> 00:51:24.960
I mean, one time when you couldn't do it, I think I had three guest anchors.
00:51:25.039 --> 00:51:27.119
That was kind of fun and interesting.
00:51:27.280 --> 00:51:29.039
So who wants to be a guest?
00:51:29.199 --> 00:51:31.840
Who wants to be a guest anchor with Lauren Broom?
00:51:32.000 --> 00:51:33.039
We could have more than one.
00:51:33.280 --> 00:51:38.239
Please email me at info at cpocertified.com.
00:51:38.320 --> 00:51:43.440
And we maybe we could give Rob a break so he can enjoy his trip down to St.
00:51:43.599 --> 00:51:46.880
Lucia and have a little I always enjoy my trip down to St.
00:51:46.960 --> 00:51:47.280
Lucia.
00:51:47.440 --> 00:51:48.800
Don't even worry about that.
00:51:48.880 --> 00:51:51.760
Uh, like I say, I'm I'm going down for two weeks.
00:51:52.000 --> 00:52:01.679
Uh the only thing right now is that there's a water crisis there, so um, you know, that that's going to maybe change the aspect of the enjoyment.
00:52:01.760 --> 00:52:17.280
Uh, and the weird thing is, I've been following WASCO, which is their water treatment uh facility, and apparently they lose 45% of their treated water through pipe leaks and main leaks and stuff like that.
00:52:17.519 --> 00:52:22.320
45% of the treated water is lost through bad uh water means.
00:52:22.639 --> 00:52:23.280
Wow.
00:52:24.079 --> 00:52:25.199
Yeah, that's amazing.
00:52:25.440 --> 00:52:27.760
Well, as I said, leak detection.
00:52:28.400 --> 00:52:33.760
Yeah, you get you get uh you get a maybe a nice vacation to St.
00:52:33.920 --> 00:52:49.760
Lucia, and maybe we get a little bit of fun or we we make somebody's dream come true because they always wanted to be on an anchor or guest anchor as a on a live pool podcast.
00:52:50.239 --> 00:52:51.679
And you can have fun with me.
00:52:51.840 --> 00:52:53.679
You can have fun with me like Rob does.
00:52:53.920 --> 00:52:56.079
Somebody wants to like tease me here.
00:52:56.320 --> 00:53:03.840
Maybe what I can do is while I'm down there, I'll just uh log in live on my cell phone and uh we'll bring you Saint Lucia from the classroom.
00:53:04.159 --> 00:53:04.719
There you go.
00:53:04.880 --> 00:53:10.320
We could have you like as a news correspondent out at St.
00:53:10.559 --> 00:53:12.800
Lucia at the pool and bringing up.
00:53:12.880 --> 00:53:15.679
I'll bring you live from the CPO class in the Cifrair St.
00:53:15.760 --> 00:53:17.199
Lucia new development.
00:53:17.519 --> 00:53:18.880
Yeah, that might be fun.
00:53:19.039 --> 00:53:21.199
Let's see if we can do that in two weeks, Rob.
00:53:21.360 --> 00:53:27.039
I'll have my guest anchor or two, and then we'll bring you in as well just to say hello from St.
00:53:27.199 --> 00:53:27.599
Lucia.
00:53:27.840 --> 00:53:28.719
That would be kind of cool.
00:53:28.800 --> 00:53:32.559
I don't know if anybody's done that on a live podcast yet, like that.
00:53:33.119 --> 00:53:34.960
That would be kind of that kind of cool.
00:53:35.280 --> 00:53:35.920
All right.
00:53:36.239 --> 00:53:43.920
Well, thank you everybody for listening to the let's talk the live let's talk about pools uh podcast.
00:53:44.159 --> 00:53:49.119
And of course, if you miss the live, I know we do it at a really strange time.
00:53:49.360 --> 00:53:52.719
Day by the pool is always on.
00:53:52.880 --> 00:53:56.320
Um, but she's in Washington, so it's really early over there.
00:53:56.400 --> 00:53:57.519
It's like 10 a.m.
00:53:57.760 --> 00:53:58.559
is 7 a.m.
00:53:58.719 --> 00:54:00.480
for her, so she's out cleaning pools.
00:54:00.559 --> 00:54:03.039
So I know like Eastern Seaboard 10 a.m.
00:54:03.199 --> 00:54:09.679
is kind of hard for you because you're like knee deep in the summer here in your route already.
00:54:10.000 --> 00:54:17.679
So I apologize, but it is available on Apple Podcasts, Spotify, and all your other places you can listen to podcasts.
00:54:17.920 --> 00:54:22.079
You can listen to the recorded version of our live podcast.
00:54:22.239 --> 00:54:26.480
All right, so you can always listen to this episode even if you can't listen to it live.
00:54:26.639 --> 00:54:32.719
And you're always welcome to email me, and I can relay any questions you have directly for Rob.
00:54:33.119 --> 00:54:37.280
If you like how his shirt looks or anything else, give us some comments.
00:54:37.519 --> 00:54:42.880
Um, I think he looks really good in the in his new shirt that we had mailed all the way up to Canada.
00:54:43.360 --> 00:54:46.079
Yeah, and thanks for the tariffs on that, by the way.
00:54:46.159 --> 00:54:47.039
I appreciate that.
00:54:47.599 --> 00:54:51.519
I mailed that, I had that done before that even happened.
00:54:51.840 --> 00:54:54.239
So oh, so something well.
00:54:54.320 --> 00:54:58.800
I'm just I'm just saying I ended up having to pay$40 to get a shirt, one shirt.
00:54:58.960 --> 00:55:01.840
I had to pay$40 to get it across the border.
00:55:02.159 --> 00:55:04.559
Oh, I said Denise's name wrong.
00:55:04.639 --> 00:55:06.559
She said, Great podcast today.
00:55:06.639 --> 00:55:07.760
Thanks for the shout-out.
00:55:08.000 --> 00:55:09.519
Just the FYI.
00:55:09.920 --> 00:55:13.920
My last name is pronounced like Koff with a G.
00:55:14.000 --> 00:55:14.800
So it's Goff.
00:55:15.039 --> 00:55:17.760
So Denise Goff, not Denise Goo.
00:55:17.920 --> 00:55:18.800
Denise Goff.
00:55:19.360 --> 00:55:26.000
She's nominated for uh Pool Nation, uh Female Pool Pro of the Year, Pool Girl Pool Pro of the Year.
00:55:26.239 --> 00:55:26.800
So performing.
00:55:27.119 --> 00:55:28.639
Congratulations and good luck.
00:55:28.880 --> 00:55:34.000
Yeah, and I want to say good luck to you, Rob, for uh senior of the year.
00:55:34.559 --> 00:55:38.400
Um I'm up against some awesome people.
00:55:38.559 --> 00:55:47.599
I mean, Natalie Hood and she's still doing the uh the swimming thing to benefit uh every child of swimmer guys.
00:55:47.760 --> 00:55:54.000
So there's still time for you to go to her page and donate for her and what she's doing because that's awesome.
00:55:54.079 --> 00:55:56.800
I totally support that learn to swim.
00:55:56.880 --> 00:56:06.239
Um, I mean, I was just at my local city council here, they're talking about closing our only city pool in the city of Palm Bay, and that's the only place we have for swim lessons.
00:56:06.320 --> 00:56:18.480
And so a lot of us from our local FS Florida Swimming Pool Association chapter and stuff are really trying to make sure they've been very big proponents, uh talking to local government to try to keep these pools open.
00:56:18.639 --> 00:56:20.800
And so Natalie's supporting a lot of that kind of stuff.
00:56:20.880 --> 00:56:24.480
So Natalie Hood is also nominated in the same category as me.
00:56:25.280 --> 00:56:27.599
It's gonna be really hard, it's gonna be really stiff.
00:56:27.679 --> 00:56:32.559
Uh so this is one of those things because you get 10 votes, you can split it between the people you like.
00:56:32.800 --> 00:56:34.079
Yeah, yeah.
00:56:34.320 --> 00:56:42.719
Um, so go to poolnation awards.com and make sure you vote because uh votes end, I think, what in October sometime?
00:56:43.199 --> 00:56:46.559
Because they have to have time, or early November or something like that.
00:56:46.639 --> 00:56:50.480
Because yeah, it's I think it's October 17th, if I'm not mistaken.
00:56:50.719 --> 00:56:59.840
And if you watch the live Pool Nation Podcast Awards, maybe they'll pan by and you'll see me and Rob because I'm gonna make them sit next to me at the same time.
00:57:00.159 --> 00:57:02.559
I'm gonna get to wear my tucks for a second time.
00:57:02.880 --> 00:57:06.960
Woo! I got a different dress though, and it's gonna be very surprising.
00:57:07.039 --> 00:57:07.679
And so better.
00:57:08.000 --> 00:57:09.840
I'm writing I can lose some weight.
00:57:10.079 --> 00:57:12.639
Yeah, I gotta lose some weight too.
00:57:12.800 --> 00:57:19.920
Um, and then about a week before, I will get my nails color, you know, painted the color of my dress.
00:57:20.000 --> 00:57:21.199
So I can't wait to do that.
00:57:21.280 --> 00:57:25.199
That's kind of my annual thing that I do for the and then you'll spill your tea.
00:57:25.760 --> 00:57:26.880
Uh, what now?
00:57:27.440 --> 00:57:29.119
And then you'll spill your tea.
00:57:29.519 --> 00:57:32.800
I will no, I'm not gonna take their little saying.
00:57:32.880 --> 00:57:35.760
Mine's gonna be let the cat out of the bag.
00:57:36.000 --> 00:57:36.719
I'll let the bag.
00:57:36.800 --> 00:57:39.519
Yeah, we see I've always heard the expression spill the beans.
00:57:39.679 --> 00:57:41.199
I've never been spilling before.
00:57:41.599 --> 00:57:43.440
I think they changed it on purpose.
00:57:43.519 --> 00:57:46.639
So I'm gonna let the cat out of the bag at that point.
00:57:46.800 --> 00:57:53.360
So make sure we don't have, I think that's all our comments, and nobody else has joined.
00:57:53.440 --> 00:57:55.440
So I wanted to try to get everybody on.
00:57:55.519 --> 00:57:57.039
They like hearing their names.
00:57:57.280 --> 00:58:04.000
And uh uh remember, let me know if you want to be a guest uh anchor.
00:58:04.320 --> 00:58:04.880
In two weeks.
00:58:05.119 --> 00:58:06.400
In two weeks, let me know.
00:58:06.559 --> 00:58:10.719
Info at CPO certified with a D on the end dot com.
00:58:11.280 --> 00:58:14.000
All right, let's uh end this one.
00:58:14.079 --> 00:58:15.519
I think this is a great episode.
00:58:15.679 --> 00:58:17.199
Thank you for being on with me, Rob.
00:58:17.679 --> 00:58:18.800
Thank you for having me back.
00:58:18.880 --> 00:58:20.159
I always appreciate it.
00:58:20.400 --> 00:58:23.199
I always love you, and you have a safe trip to St.
00:58:23.440 --> 00:58:24.320
Lucia there.
00:58:24.639 --> 00:58:25.519
Oh, we'll do.
00:58:25.599 --> 00:58:26.800
I'll keep everybody posted.
00:58:26.880 --> 00:58:27.840
Don't worry.
00:58:31.519 --> 00:58:35.360
Thanks for diving in today with the Let's Talk About Fools Podcast.
00:58:35.599 --> 00:58:38.480
Be sure to follow us on our YouTube channel or our Facebook page.
00:58:38.800 --> 00:58:46.320
And feel free to rate and subscribe and leave our review wherever you listen to your podcast so more aquatic professionals like you can learn about the show.
00:58:46.559 --> 00:58:51.280
We appreciate it, and welcome to the next episode of the Let's Talk About Fools Podcast.