GIỚI THIỆU VỀ TẬP NÀY
After more than 20 years with Merit Distribution Group, Lea Callahan has learned a few things about relationships, risk and finding your voice in credit.
In this episode of LBM Talks Credit, Callahan joins Thea Dudley to discuss her path from AP filer to credit manager, adapting as the company expanded into new markets, and the importance of building trust with customers, sales and leadership.
They also discuss making tough credit decisions, knowing when to push back and why standing your ground starts with knowing your facts and being prepared to make your case.
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Tìm kiếm các tập trước của LBM Talks.
CÁC TẬP KHÁC TRONG PODCAST NÀY
What can credit managers learn from someone who has sat on both sides of the collections process? Thea Dudley welcomes Debbie Nute, author of Framework for Success in Construction Collections, who spent 15 years as a construction credit manager before starting and running a nationwide collection ag…
Why do we avoid talking about money with customers when money is a fundamental part of doing business?
In this episode of LBM Talks Credit, Thea Dudley tackles the past-due conversation nobody wants to have. She shares five steps for approaching customers directly, understanding what’s holding up p…
Talbert Building Supply’s “The Office” parody videos have become some of the company’s most engaging content on Facebook and Instagram.
Sally talks with Talbert marketing specialist Jason McGhan about how the series came together, why keeping it unscripted helps employees’ personalities come throug…
How does ChatGPT’s social media advice compare to the experience of someone managing social media every day?
Sally Lacey puts it to the test by answering 10 social media strategy questions before revealing ChatGPT’s answers. She covers hashtags, posting times, LinkedIn links and video, trends, unde…
Tuyên bố miễn trừ trách nhiệm: Podcast và tác phẩm nghệ thuật được nhúng trên trang này là của LBM Journal, là tài sản của chủ sở hữu và không được liên kết hoặc xác nhận bởi Listen Notes, Inc.
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