GIỚI THIỆU VỀ TẬP NÀY
If your accounting team is buried in rework, chasing down missing approvals, and fixing the same invoice errors every month, the problem is not your people. It is your process.
In this episode of KPI Fireside, Keith Norris welcomes back Nick Katko, the very first guest on the podcast, former CFO, lean accounting consultant, and author of multiple books on lean in finance. Nick's newest book is written specifically for accounting leaders who want to build a real continuous improvement system without having to become lean experts first.
🔻 How to apply PDCA in an accounting department without using a single piece of lean terminology
🔻 Why the four types of problems require four completely different responses and how to tell them apart
🔻 How a 43% invoice defect rate traced back to a flow problem nobody in accounting could see on their own
🔻 Why overtime is almost never a demand problem and what to measure instead to find the real cause
🔻 How the lean box score connects operational performance to financial performance in a way a spreadsheet never will
🔻 Why jumping to solutions before understanding root cause is the most common reason improvement events fail
🔻 What lean is really about, and why leaders who get that one thing right change everything
🔗 Connect with Nick Katko on LinkedIn: https://www.linkedin.com/in/nickkatko/
📚 Nick's books: https://maskell.com/about/our-books/
🌐 Accounting CI System book resources: https://www.accountingcisbook.com/
🔗 Learn more about KPI Fire: https://www.kpifire.com/
🎙 Hosted by Keith Norris: https://www.linkedin.com/in/keithnorris/
