GIỚI THIỆU VỀ TẬP NÀY
In this episode, François and I dig into a question we put directly to our audience: would you recommend your current Wi-Fi vendor? The results were telling. About 42 percent said yes without hesitation, 52 percent said yes but with a caveat, and only 6 percent said no, they’re looking to switch. So most people are happy, even if that happiness comes with an asterisk. We spend the episode unpacking what those caveats really mean and why they matter.
We start with why organizations stay put, because switching a Wi-Fi vendor is a big undertaking. It’s not just the cost of getting people on ladders to swap out APs. It’s the sunk time in the tools, templates, and custom integrations your team has already built, plus the risk management sees in trading known limitations for a set of unknowns. Relationships carry a lot of weight here too, since moving to a new vendor means building a whole new relationship from scratch. From there we get into the reasons people actually make the leap: recurring bugs the vendor can’t seem to fix, licensing and pricing changes nobody budgeted for, painful lead times, weak support, and RFP processes that sometimes reward the lowest price over the best fit.
If you do decide to evaluate someone new, we walk through how to do it well. Start with your real business requirements and run a proper proof of concept, but plan it like a full install rather than a one for one replacement. Give it time, because a single week won’t show you much; you need to burn the gear in, test capacity, and see how it holds up under real load. And keep in mind the work isn’t done once you sign, since migration, supporting two vendors for a while, training, and day two operations are all part of the picture. If you weren’t part of our poll, let us know where you land and what your caveat is, because that’s the conversation we want to keep having.
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