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What does it take to create a customer experience that keeps people coming back? In this episode of Beyond Bricks, Dr. Nathan Unruh sits down with customer experience expert and bestselling author Shep Hyken to discuss his book, I'll Be Back, and why great customer service is more than a way o…
In this episode of Beyond Bricks, Dr. Nathan Unruh sits down with Garrett Wilson of Pay Insights to explore what it means to be proactive rather than reactive in business. They discuss how leaders can use data, company values, and intentional decision-making to build stronger businesses and teams r…
What do rockets and high performers have in common? Neither one gets anywhere without focus, fuel, and follow-through.  This Monday's Monday Morning Mindset reveals what G.S.D. stands for and how it could change the way people see you. 
Some leaders crumble under pressure. Others seem to get sharper. The difference isn't talent. It's a specific set of habits that Justin Menkes uncovered while studying what makes leaders thrive when things get hard.This Monday's Monday Morning Mindset breaks down those habits, and ho…
Ever notice how some teams move fast without anyone raising their voice? It's not luck, it's alignment. When everyone's clear on the same vision and pulling toward the same outcome, the friction disappears and momentum takes over.  This Monday's Monday Morning Mindset dives into…
Tuyên bố miễn trừ trách nhiệm: Podcast và tác phẩm nghệ thuật được nhúng trên trang này là của Nathan Unruh, là tài sản của chủ sở hữu và không được liên kết hoặc xác nhận bởi Listen Notes, Inc.