# Ken Callander

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Redefining Value in Legal Operations for 2025 with Maureen Harms

What does value mean in legal operations, and how is it evolving in 2025? Join Stephanie Corey, Co-Founder and CEO of UpLevel Ops, Maureen Harms, VP and Associate General Counsel, Transition Management at 3M, and Ken Callander, Managing Principal of Value Strategies—now an UpLevel Ops company—for a…

Ep 108: Reimagining Law Firm Pricing: Ken Callander on Value, AI & In-House Strategy

What happens when a former law firm CMO and Uber’s head of legal ops pulls back the curtain on the business of law? In this episode, Tyler Finn sits down with Ken Callander, Managing Principal at Value Strategies, to explore the evolution of law firm pricing, the rise of AI, and how in-house teams …

More Than a Retainer: Value-Based Pricing for Ongoing Legal Advice with Collin Smyser

Advice & Counsel work is due for a rethink. In this episode of the UpLevel View, Value Strategies Founder and pricing guru Ken Callander is joined by Collin Smyser, General Counsel of OptionCare, to explore how legal departments are moving beyond the billable hour with fixed monthly retainers. Disc…

From Firefights to Fixed Fees: Strategic Pricing in High-Stakes Legal Work with Katie Armistead

Litigation: the last stronghold of hourly billing. On the UpLevel View, Steph Corey and Ken Callander talk with Grubhub's Katie Armistead about how legal teams are bringing order to the chaos with phase-based fees, risk-sharing, and value-driven pricing. The era of "We'll see what the invoice says"…

AI Adoption That Actually Works: How Hanna House Went from Pilot to Playbook

What happens when a nonprofit embraces AI not for the hype, but for the help? In the latest episode of the UpLevel View podcast, Brandi Pack and Ken Callander sit down with Cristal Cardenas Sanchez, Director, Research & Evaluation, Hanna Center, and Marissa La Brecque, VP of Research and Training, …

The End of the Billable Hour: AI, Value, and the New Economics of Expertise

Summary In the first episode of 2026 for the UpLevel View podcast, Stephanie Corey and Ken Callander sit down with Rita Gunther McGrath, Columbia Business School professor and Wall Street Journal columnist, to talk about how AI is forcing professional services to price outcomes instead of hours. …

Kenny Callander. Placing bets for Packer, punting with Bob Hawke, and rugby league!

Ken Callander is an Australian national treasure. The legendary media personality warmed the hearts of millions of Aussies while successfully forging a career in print, television and the radio industry. In this episode of Chiming In, Kenny shares some hilarious stories about his rise to fame from …

The Leadership Side of Legal Operations

Summary Leadership looks very different when an entire profession is evolving. Oyango Snell, CEO of CLOC, joins Stephanie Corey to trace how Legal Ops has moved from fighting for recognition to owning strategic decisions inside the enterprise. They talk through why mismatched expectations, and job …

Building a Legal Function That Can Scale

Summary Nikki Rahimzadeh joined Analog Devices as the legal department was working through a "big T" transformation, triggered by an acquisition that doubled the company's size overnight. She walks Stephanie through what she found (a lot of vision, not much infrastructure) and what she built since:…

Episode 600: Ken Callander

To mark our 600th podcast post I’m delighted to welcome my former colleague and long time friend, the one and only Ken Callander. Now in retirement at a very sprightly 81, Ken is no longer a regular at the track but continues to observe every development in the industry and nobody watches more race…