# Brendan Ritchie
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Top podcast episodes featuring brendan ritchie.
SharePoint and AI: The Secret to Making Copilot Work for Your Business
AI rollouts are everywhere—but why do so many fail before they even get off the ground? 🤔 In this episode of SharePoint Focus, Brendan Ritchie, Mia Tait (First Focus M365 Practice Lead), and Alyssa Blackburn (AvePoint) unpack why most AI proof of concepts don’t deliver results and how SharePoint ca…
Mistakes to Avoid When Building Your Finance Tech Stack
In this episode of Finance Focus, host Brendan Ritchie is joined by Ross Sardi (CEO, First Focus) and Jared Morris (CEO & Founder, Balden) to unpack one of the biggest challenges facing modern finance teams — choosing the right technology stack.Together they explore why so many Australian businesse…
Why 50% of Tech Projects Fail & How to Fix It | Stop Wasting Your IT Budget
Most businesses know they need to invest in technology, but few can actually prove the return.In this episode of Finance Focus, Ross Sardi (CEO, First Focus) and Jarrod Morris (CEO, Bolden) sit down with host Brendan Ritchie to break down the ROI gap: why so many technology and AI projects fail to …
How AI Is Evolving: Insights from Adam Spencer at IT Nation ANZ
AI is moving faster than ever – and Adam Spencer is here to help us break it all down.
In this episode of the First Focus podcast, Adam joins Brendan Ritchie and Ross Sardi fresh from the IT Nation Connect ANZ 2025 stage to share his take on:
• The real story behind GPT-5 (and why it’s more “raise …
Sell, Scale, or Reinvent? Why More MSP Owners Are Ready to Exit
MSP and business owners are selling at a rate we haven’t seen in years, but not for the reasons you might think.In this episode, Ross Sardi and Brendan Ritchie break down the real factors driving the surge in exit conversations: generational fatigue, economic pressure, AI-driven change, customer ex…
Why Your Tech Projects Fail (And How Adoption Fixes It)
In this episode of Finance Focus, Brendan Ritchie sits down with Ross Sardi and Jarrod Morris to unpack one of the most overlooked parts of digital transformation: adoption.You’ve invested in technology, built the business case, and forecasted the returns… but what happens if your people don’t use …
Top M&A Mistakes You Should Avoid: Integrations, Security, & Due Diligence with Ross Sardi
In this episode of M&A Focus, Brendan Ritchie and RossSardi break down the real technology, cybersecurity, culture, and integration risks that determine whether an acquisition creates value or becomes a costly mistake. Drawing on experience across 14+ acquisitions, Ross explains what tolook for in …
Traditional Managed IT Services Are Dead | Introducing CORE
In this episode, Brendan Ritchie sits down with Ross Sardi to unveil our new service offering 'CORE' and unpack how managed services need to evolve as businesses go all-in on AI, automation, data governance, and security.Rather than bolting AI onto old infrastructure-led MSP models, this conversati…
AI Adoption, ROI & High Value Use Cases | Ask Me Anything with Jack Behrns
In this AI AMA webinar, First Focus AI Strategy Lead Jack and host Brendan Ritchie answer some of the most common questions business leaders are asking right now, including:
✅ How to prepare your business for AI adoption✅ Data governance and AI security best practices✅ Reducing AI tool sprawl and …
Hatz Explained: The Secure Multi-Model AI for Businesses | First Focus & CORE
Your people are already using AI. The question is whether your business has the visibility, governance and support needed to make that usage safe, productive and scalable.In this conversation, Brendan Ritchie and Jack Behrns discuss how Hatz fits into the CORE managed services model, and why it is …
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