Feeling Like an Alien: Marketing Advanced Manufacturing by Finding a Common Language

Benjamin Toomey didn’t come to additive manufacturing from engineering — he came from fireworks and craft beer. That outsider’s vantage turns out to be the point. In this episode, Ben tells Jeff White and Carman Pirie how he went from feeling like an alien at his first trade show to becoming a “messenger” who can connect large-format 3D printing to a stranger’s field of interest. Along the way he makes the case that marketing complex technology isn’t about being the smartest person in the room or hiding what you don’t know — it’s about building a common language, grounding claims in data, and keeping the divergent outside interests that let a marketer connect dots the engineers can’t.