BU BÖLÜM HAKKINDA
Customer expectations are increasing, setting high standards for businesses to meet in what we call the experience economy. Customers don’t expect one part of the brand experience to be great - like the product, the online experience, or the customer service - they expect the end to end experience to be top notch. This has an impact on customer loyalty to brands. Alicia Tillman, SAP global CMO, explains how companies can craft exceptional experiences to earn customers for life. She also explains SAP’s strategy around helping customers become Intelligent Enterprises in the experience economy with Experience Management.
ingilizce
Amerika Birleşik Devletleri
TRANSKRİPT 🔗
Are you the producer of this podcast?
Add a podcast transcript
Need Audio-to-Text?
Transcribe with Listen411 in Just 60 Seconds
SON BÖLÜMLERİ ARA
The Experience Revolution için geçmiş bölümleri ara.
BU PODCAST'IN DİĞER BÖLÜMLERİ
The purpose of doing business has changed from the classical financial view where a company is solely driven by financial goals. Companies can’t get away with just performing CSR activities; customers are increasingly demanding that enterprises embed purpose as part of their core business. Jesper e…
SAP VP, Richard Primm, was posed with a seemingly impossible task: Find 500 hospital beds for a temporary hospital in New York within 30 minutes. On this episode, Richard shares how him and his team secured the beds through the power of technology and SAP’s ecosystem of partners and customers. This…
Guest: David Marchesseau, Vice President Value & Digital Advisory, Asia Pacific Japan We’ve talked about digital transformation for a while and businesses know they need to transform to survive, but how do we ensure successful digital transformations? David explains how everything will be exper…
Education is one of the many areas that has had to drastically adapt due to the Coronavirus pandemic. Students and teachers had to completely change the ways of learning in an extremely short time frame. With various restrictions such as accessibility to digital learning, difficult home environment…
Feragatname: Bu sayfaya yerleştirilmiş podcast ve sanat eserleri, sahibinin mülkiyetinde olan ve Listen Notes, Inc.'e bağlı olmayan veya tarafından onaylanmayan SAP SE'e aittir.
DÜZENLE
Podcast veritabanını güncel tutmaya yardımcı olduğunuz için teşekkür ederiz.
