BU BÖLÜM HAKKINDA
In this interview episode, we've got the amazing Liz Wilcox joining us to spill her secrets on turning email followers into friends, and eventually, loyal clients.
In this episode you’ll hear:
- secrets on capturing leads through strategic social media moves and savvy website setups
- Discover the "email staircase" and turn your followers into pals, then clients
- how Liz strategically places lead magnets all over a website
- the power of building a solid referral network and collaborating with other business owners
Resources mentioned in this episode:
- Episode 56 ⎸ Infusing Personality into Your Business
- Episode 13 ⎸ How to Use Email Marketing in Your Bookkeeping Business (Email Staircase)
- Email Marketing Membership (affiliate link)
Meet Liz
The Fresh Princess of Email Marketing, Liz Wilcox is an Email Strategist and Keynote Speaker showing small businesses how to build online relationships + make real money with emails. She’s best known for selling a blog, turning a $9 offer into multiple six-figures (without ads), and helping you untangle the email “knot” with her simple framework, the Email Staircase. She loves the 90s, headbands, and the beach.
Connect with Liz
🎁 Free Email Swipes for Building Your Email List
Thanks for listening. If this episode inspired you in some way, take a screenshot of you listening on your device and post it to your Instagram stories and tag me, @ambitiousbookkeeper
For more information about the Ambitious Bookkeeper Podcast or interest in our programs or mentoring visit our resources below:
- Visit our website: ambitiousbookkeeper.com
- Follow the Blog: ambitiousbookkeeper.com/blog
- Connect on Instagram: instagram.com/ambitiousbookkeeper
- Connect on Threads: threads.net/@ambitiousbookkeeper
- Connect on Facebook: Facebook.com/serenashoupcpa
Thank you for your support of our show. If you haven’t left a review yet it’s super simple. Please go to ambitiousbookkeeper.com/podcast and leave your review.
Podcast Publishing Tools we use:
- Podcast Editing: Sabr Media LLC
- Descript (affiliate link)
- Buzzsprout (affiliate link)
NOTLARI GÖSTER 🔗
TRANSKRİPT 🔗
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Welcome to the Ambitious Bookkeeper podcast.
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Today, I have a good old friend of mine, Liz Wilcox, on the show.
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This is now your, what, third appearance?
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Third appearance.
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Ta da!
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Ta da! So welcome, welcome.
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Go ahead and introduce yourself to our listener.
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Now, hey friends, you know when you listen to amazing podcasts like this one and there's some crazy lady yelling at you about email marketing and saying, you know, for every dollar you spend with email, you can get 40 in return.
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Now go, go, go, go, go! And so you promptly open up your kid account or flow desk or whatever the heck you're using and then you Feel kinda silly because you have no idea what the heck to say to your people.
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Well, what's up?
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I'm Liz Wilcox and I help eliminate that problem.
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Yes, even for you, my bookkeeping friend.
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I'd love to help you write emails, hit send, and make more money.
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Yes.
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And I'm just gonna shamelessly plug right off the bat your email marketing templates if you are listening to the podcast.
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You get an email every week directing you to this podcast to listen, but part of that email is in general, one of your weekly templates.
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Oh, I love that.
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Yeah, so I've got a 9 a month email marketing membership where I write, you know, kind of like Mad Libs style template for you to take and make your own.
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I always say, like, I get you about 80 to 90 percent there, but if you're using ChatGPT, you can put the templates in there and it'll get you, like, 98 percent of the way there.
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So if you're struggling with writing those newsletters, I got your back, friend.
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I never even considered putting that into ChatGPT.
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You know, at first I was like, Oh, don't do that.
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Then my content's gonna, and I'm like, people are gonna do what they're gonna do.
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And I really, really mean it when I say I want email marketing to be simple.
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So if that's like how their brain works and how their system works, like, please put it in there.
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See, you know, if that helps you, I love it for you.
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especially if you've already been doing a lot of work with ChatGPT and it knows like your brand voice and all of that, if you've been doing it that way.
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So it could be very helpful.
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I may have to try that and see how it turns out next time.
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Yeah, why not?
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So before we hit record, we were trying to figure out what to chat about.
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If you've been a longtime listener of the podcast, you may have heard the very first time Liz was on the, podcast, but that was like, when I first started it.
00:04:09.787 --> 00:04:26.609
So we decided to kind of roll back to some of the foundations and talk about building an email list because I know so many of you This came up, I don't know if it was in my group but someone was talking about, like, what, should they do for a Black Friday special and how do they, like, talk about it and get it out there.
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And one of the advantages that I've had is that I have built an email list for my firm, and so I can, you know, I have this, like, built in audience to, offer things to.
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And so it got me thinking, like, not everybody's there, so how do we get them there?
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So let's chat about starting an email list.
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Yeah, so the number one thing I want you to know about growing your email list, and I love that Serena just said this, is like you have to pause like that short term pleasure for long term gratification, right?
00:05:01.101 --> 00:05:06.502
We're going to talk about growing your email list and a couple foundations today, but it's going to take a minute.
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And luckily, you know, we've got a whole nother year until Black Friday, right?
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So, I hope that So I you know, whenever you're listening to this, you can, you know, spend the next 6 12 months really growing that email list, nurturing the relationship, so that, you know, the next time Black Friday does come up, like she just said, you can just, oh yeah, I've already got this list, I, you know, I can blast out, here's some credit, you know, sign up early for XYZ, whatever Black Friday offer you've got.
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So the first thing I want you to know about list building.
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Is that number one, like list building is a money making activity.
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It might, again, it might seem like all this slow thing, but when you can change your mind around, Oh, it's just this other thing everybody's telling me to do when you can change it from that to, Oh, this is a money making activity, this is essential to my business.
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And really it isn't even about.
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Getting to the highest number possible.
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It's about finding the right people.
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Then you can sort of breathe this sigh of relief and say, okay, yep, I'm going to go all in with email marketing.
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So when it comes to starting your email list, I really recommend having a lead magnet.
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Something that incentivizes.
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They used to call it an ethical bribe, right?
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Like, I give you this, you give me your email address, right?
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So making sure you have some sort of lead magnet that's for your people.
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So depending on what kind of bookkeeper you are.
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What kind of firm you're trying to build will depend on the lead magnet because you might be talking to different customers than someone else.
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Maybe you want to work with nonprofits.
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So what kind of lead magnet can you create for them?
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Maybe you want to work with companies that, you know, care about the environment.
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Maybe you want to work with online service businesses, right?
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Who is that audience?
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And I like to think, you know, what is your vision for them, right?
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My vision for people is you make money with email marketing, right?
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If we're walking across Liz Wilcox university, that's the degree I'm handing you.
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So think about.
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You know, your university, what degree are you handing your clients?
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You know, what are you trying to really help?
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What is the vision there?
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And then take it all the way back to the first day of class.
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That is your lead magnet, right?
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With me, it's email marketing.
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You make money with email, right?
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So my first day of class, well, you need a welcome sequence to get started.
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That's the first thing I want you to learn.
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That's the first lesson, the first day of class.
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So.
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I know Serena has a lead magnet.
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I'd love to hear how you get people on your list for your firm.
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so I have a couple different lead magnets.
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And that's because they both have different goals, right?
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originally I started with a lead magnet that kind of goes through like a bookkeeping checklist for someone who's going to DIY it.
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And then like a tech list and all the things are kind of built into that.
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And then Maybe a year or two down the line, I was like, well, wait a second.
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I'm not trying to attract people doing their own book.
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I want to attract people who want to just hand it over.
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So I crafted a different lead magnet that talks about KPIs that they should be tracking.
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so I still have both available.
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But yeah, so those are my two different lead magnets.
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And the way that I get people to them is I drive in my blog post.
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I, I do a monthly blog post.
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And I try to tie those lead magnets in when it makes sense.
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And then the other way that I drive people to them is that occasionally I'll share, On my social media.
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I don't do too much with my social media on my firm.
00:08:52.659 --> 00:09:07.028
that's another way that I do it, but in general, the biggest way that I actually get people on my lead magnet is when they book a call or they fill out an interest form, I have a little like caveat that says, we're going to add you to our email list.
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So that's another way that I do it.
00:09:09.748 --> 00:09:10.248
So that's basically it.
00:09:10.658 --> 00:09:18.014
I guess that could also be considered a lead magnet in itself, but I do email them that freebie when they get on the list anyways.
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So even if it comes from a different avenue, so everyone gets it.
00:09:21.426 --> 00:09:24.385
it's kind of a complex thing now that I'm talking about it.
00:09:24.385 --> 00:09:29.207
I'm like, this might be very confusing for a lot of
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makes sense.
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So, you know, she's putting it on her website.
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And then, of course, like, if people just want to book a call, you know, They're going to be added to the email list as well.
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So I don't, I don't think that's confusing at all.
00:09:43.913 --> 00:09:46.484
And let's, let's talk about that as service providers.
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You know, we want people to book a call and it's, you know, normally I recommend, Oh, well on your homepage, you know, we would need to put this lead magnet, right?
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And if you go to my website, you know, you'll see, I ask you to join my email list five times directly on the homepage.
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I ask you five times.
00:10:04.451 --> 00:10:18.662
Again, if you're like, Serena, oh, I just, I want to get people on a call, there is a balance that you should put on your homepage, right, because you want to send people to your website, you want them to book a call, but I want you to remember, like, you are not Amazon.
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com.
00:10:19.532 --> 00:10:20.792
You know, if I go to Amazon.
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com, I'm buying something.
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I know that I'm buying something, right?
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Most people are going to your website, or even mine, to just kind of peruse.
00:10:28.552 --> 00:10:29.451
Oh, I heard of this.
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Let's check, let me see what she's about, you know, it's sort of like a billboard, like a soft sales page.
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So you want to make sure, you know, you're, you're having the book a call, book a call buttons, but I would recommend at least once, maybe twice, depending on the length of your page.
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Put that lead magnet, you know, even saying something as direct as, you know, not ready to book a call, but still interested, download this guide or whatever you decide to create.
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And that way you're still, you know, picking up the maximum amount of eyeballs.
00:11:02.122 --> 00:11:05.072
Because placement on your website is really important.
00:11:05.331 --> 00:11:06.961
So homepage.
00:11:07.302 --> 00:11:09.612
Also put it on your about page, right?
00:11:09.642 --> 00:11:11.172
Put it on your services page.
00:11:11.172 --> 00:11:14.872
Again, you could, it could be the very last thing on my website.
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It says, cause I'm very 90s themed.
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So it says, oops, you did it again.
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You got to the end of the page and you didn't sign up for my list.
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So you could do something similar where it's, you know, not ready to book a call or unsure if we're the right fit, you know, get on my email list or get this guide, you know, so you can see more about what I'm about.
00:11:33.879 --> 00:11:45.471
Also, if you have blog posts like Serena, putting them in there, at the top, in the middle, at the bottom, a sidebar on your website is a great place for the lead magnet.
00:11:45.600 --> 00:12:01.253
even if you're not active on social media, if you have those, accounts set up, making sure the link in the bio goes directly to a landing page or, you know, they know where they can sign up to join your list to learn more.
00:12:01.322 --> 00:12:02.133
That's really important.
00:12:02.527 --> 00:12:02.856
Yeah.
00:12:03.226 --> 00:12:05.417
I do have it on my website, now that you mention it.
00:12:05.417 --> 00:12:18.268
I'm like, I just don't think of that as like, how I, just because it's like, the website's just there, and it's been working, so it's like, not really front of mind, of like, I'm not actively pushing people to that lead magnet, but yeah, it is on there as well.
00:12:18.288 --> 00:12:18.658
So,
00:12:19.271 --> 00:12:34.743
Yeah, well, I love that Serena just said, I'm not actively pushing people to that lead magnet, but I'm sure, she's actively, or the team, you know, is pushing people to the website, to this, to that, and then those things are just there.
00:12:34.763 --> 00:12:40.187
That's what people, when, you know, You grow your list, you might think, Oh, well, I'm doing this.
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you know, I'm doing the things, but if your website itself is not set up to capture leads, it's a really huge missed opportunity.
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You could be sending all the traffic to those blog posts, but if don't have the call to action to capture that lead, you're really, really missing out.
00:12:58.282 --> 00:13:01.211
So I do recommend, of course, we want them to book a call.
00:13:01.652 --> 00:13:02.772
Of course we do.
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But again, we're not Amazon.
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Not everyone is going to always book a call.
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But if we can capture that lead somehow with who would have thunk, a lead magnet?
00:13:13.753 --> 00:13:17.792
Wow, I just got that, right?
00:13:18.182 --> 00:13:25.195
Um, if you can capture it with the lead magnet on the page, You're going to see much more list growth faster.
00:13:25.195 --> 00:13:35.045
So making that sure that your ecosystem is set up so, you know, in a few minutes, I'm going to tell you, Oh, you can get on podcasts, you can network, you can Pinterest, all these ideas.
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But if.
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Your homepage, you know, again, is not set up.
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It's all for naught.
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So really recommend, you know, if you've got 20, 30 minutes, even after listening to this episode, you know, go get your laptop out, look at your homepage, look at your about page, is there just even the smallest thing that says, Hey, not ready yet, you know, join the list where I'll share more about XYZ.
00:14:02.019 --> 00:14:04.990
I think that'll really help increase your conversions later.
00:14:05.141 --> 00:14:06.411
Yeah, absolutely.
00:14:06.636 --> 00:14:12.255
what's one of the things that, I mean, I have an answer for this, but I'm curious to hear your suggestion.
00:14:12.286 --> 00:14:17.565
As a bookkeeper, people might be like, well, like, what am I supposed to email people about?
00:14:19.599 --> 00:14:21.949
Well, number one, your services, my dear.
00:14:22.646 --> 00:14:23.045
Yep.
00:14:23.268 --> 00:14:23.699
Right?
00:14:23.749 --> 00:14:31.359
Uh, you know, and I'm not saying you have to, every email has to be a sales email, but I teach something called the email staircase.
00:14:31.418 --> 00:14:33.769
You can go back to my first episode.
00:14:33.769 --> 00:14:37.668
I'm sure we go really hard on that one and that'll be in the show notes for you.
00:14:38.129 --> 00:14:42.879
But the email staircase is first you've got a follower, then a friend, then a customer.
00:14:43.168 --> 00:14:48.668
And especially when you're a client based business, you know, some people will just be ready to buy.
00:14:48.918 --> 00:14:49.209
Right?
00:14:49.219 --> 00:14:49.619
Yep.
00:14:49.918 --> 00:14:51.609
I heard of you through Liz.
00:14:51.639 --> 00:14:52.819
Liz says you're good.
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You know, I'm ready to buy.
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But I'm not.
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You know, some people might need a little bit more nurturing.
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They want to see the results you've gotten for other clients.
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They want to see the way you work.
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They want to, you know, get a feel for your values.
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Is this person in alignment with me?
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Especially when it comes to money, right?
00:15:09.769 --> 00:15:14.119
Like you're going to be literally keeping the books here, right?
00:15:14.149 --> 00:15:15.769
That's, I don't know.
00:15:16.209 --> 00:15:19.066
I would consider that a very intimate thing, right?
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Especially depending on your client.
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So you want to make sure in the emails, you know, share just a little bit about yourself, give some behind the scenes of the business.
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Even when you have a win, celebrate with your email list.
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Oh, I just signed a client and you know, we're doing this.
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Of course, get permission from the client, right?
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If it's.
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Confidential, but you know, you can celebrate those wins.
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Show that you are invested in the client.
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If you took a new class, if you've got a new certification, if you just mastered Xero or QuickBooks, you know, tell people that, Hey, I just learned this new thing I got, just got certified or I got re certified.
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This is my eighth year in a row.
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Da da da da da.
00:16:02.850 --> 00:16:04.921
You know, they want to know that stuff.
00:16:04.921 --> 00:16:12.375
That's going to help them, decide, yep, Yep, Liz is for me, yep, Serena is for me, yep, Shahara, that is my next bookkeeper, right?
00:16:12.715 --> 00:16:22.254
Also sharing when you're available, uh, I've got two slots coming up, or I have no openings right now, but stay on the list because this and that.
00:16:22.663 --> 00:16:33.114
Especially if you're a bookkeeper that also deals in taxes, having that list when it comes to tax time, hey, you know, want to offload this?
00:16:33.528 --> 00:16:35.889
You know, I have this much available, right?
00:16:36.178 --> 00:16:46.839
And then, to Serena's point about Black Friday, when Black Friday is coming up, or you want to do a sale, you have that list there, and you can share those things.
00:16:46.963 --> 00:16:48.322
Yeah, absolutely.
00:16:49.327 --> 00:16:55.057
Oh, I just got so many good tips that I'm like, Oh, we should be incorporating that in our newsletter and this and that.
00:16:55.067 --> 00:17:02.978
Like, I only do a monthly newsletter for my firm and we typically talk about like deadlines coming up.
00:17:02.988 --> 00:17:05.718
And then there's usually a section on like, hear me speak.
00:17:05.718 --> 00:17:12.577
So I'll pop in like whatever podcast interview I had that last month or, you know, whatever.
00:17:13.278 --> 00:17:16.567
And then I'll usually have like a blurb on like a money tip.
00:17:16.863 --> 00:17:26.365
So that could be related to like a software or just a general tip on banking or whatever money type stuff.
00:17:26.375 --> 00:17:27.286
Cause that's why they're there.
00:17:27.296 --> 00:17:29.925
Like they're here to get a little bit of value.
00:17:29.995 --> 00:17:37.737
And then you said not every email should be a sales email or maybe it couldn't be, but I definitely sell in every email, but
00:17:37.875 --> 00:17:42.630
Oh, I mean, yeah, no, I also sell in every email.
00:17:42.931 --> 00:17:50.490
Especially if you're only emailing once a month, there should definitely be a pitch at the top, in the middle, wherever makes sense, right?
00:17:50.810 --> 00:17:55.671
I think for most bookkeepers, once a month is pretty decent.
00:17:55.681 --> 00:18:22.481
I would say, you know, once a month and then if and when something is, you know, Is occurring like in the middle of the month like hey, don't forget tax deadline is coming up or I know this year there's a new tax law or something so maybe that pops up and you want to send that on the 15th just a quick note like hey Don't forget the deadline to conform with this law is coming up, you know, if you need my help Boom, boom.
00:18:22.521 --> 00:18:25.322
And then it's just a sales email, but it's also like, Oh crap.
00:18:25.322 --> 00:18:26.582
I didn't even know about that.
00:18:26.604 --> 00:18:28.569
you know, Oh, I don't even have to Google it.
00:18:28.569 --> 00:18:29.740
She put a link right here.
00:18:30.029 --> 00:18:31.049
Oh, snap.
00:18:31.059 --> 00:18:31.319
Yep.
00:18:31.339 --> 00:18:32.240
I need to hire her.
00:18:32.269 --> 00:18:33.650
Let me go back to that other link.
00:18:33.670 --> 00:18:34.150
Great.
00:18:34.778 --> 00:18:36.377
I love the money tip.
00:18:36.627 --> 00:18:38.968
That Serena just said, and here's what she's doing.
00:18:39.248 --> 00:18:41.658
So I talked about follower, friend, customer.
00:18:42.048 --> 00:18:47.168
So in order to make a friend in the inbox, you have to show you are invested in them.
00:18:47.528 --> 00:18:47.887
Right?
00:18:47.938 --> 00:18:55.948
And so when she's sharing a money tip, you know, whatever it is that month, she's saying like, yep, I know she even just literally said it.
00:18:55.958 --> 00:18:57.008
I know they care about money.
00:18:57.008 --> 00:18:58.188
That's what they're here for.
00:18:58.198 --> 00:18:58.538
Right?
00:18:58.548 --> 00:18:59.438
She knows that.
00:18:59.448 --> 00:19:06.057
So she's investing in those customers and those potential customers by saying like, Hey.
00:19:06.353 --> 00:19:08.133
This is the tip of the month, right?
00:19:08.432 --> 00:19:19.843
And so making sure your customers know that you are invested in them is going to help them invest back into you, aka book that call, get those services.
00:19:20.293 --> 00:19:21.063
absolutely.
00:19:21.256 --> 00:19:22.596
so monthly is okay.
00:19:23.420 --> 00:19:23.769
Yeah.
00:19:23.779 --> 00:19:26.579
Monthly, monthly is okay for bookkeepers.
00:19:26.650 --> 00:19:30.046
And I find specifically with y'all, you get really tripped up.
00:19:30.066 --> 00:19:34.816
And normally I do say like once a week is a great baseline.
00:19:34.826 --> 00:19:39.202
It's a great rule of thumb, but let's build that muscle, my friends.
00:19:39.202 --> 00:19:43.173
We don't go to the gym and suddenly walk out with six pack abs.
00:19:43.173 --> 00:19:46.623
And suddenly, it's in our daily routine to go to the gym, right?
00:19:46.633 --> 00:19:50.462
Maybe we go to the gym, okay, I know I'm going to go on Tuesdays and Fridays.
00:19:50.742 --> 00:19:54.262
Okay, for a month, we go Tuesday and Fridays, and then we build up, right?
00:19:54.573 --> 00:19:55.462
So that's the same.
00:19:55.673 --> 00:19:57.972
is what I want you to do with your email list.
00:19:57.992 --> 00:19:59.553
Just once a month.
00:19:59.982 --> 00:20:04.262
And I just want you to be open to sending more than once a month.
00:20:04.273 --> 00:20:17.920
Again, if that tax law comes up, even if you've got this great idea for this new sale, or you've got an opening up, or, or maybe you're all sold out, you, this is an underrated email to send.
00:20:18.799 --> 00:20:21.690
When you're all booked out, sending an email.
00:20:21.779 --> 00:20:32.100
Hey, I'm, I just want to let you know, if you're thinking about booking my services, I'm actually all booked out for the next six weeks, you know, I'll let you know when a new opening comes up.
00:20:32.450 --> 00:20:37.140
This is great to show people that you are actually in business, baby.
00:20:37.460 --> 00:20:44.399
For example in November, 2024, I sent out, an email to only certain customers of mine.
00:20:44.834 --> 00:20:48.634
To upgrade to a lifetime deal of my membership.
00:20:49.084 --> 00:20:50.834
And I said, I'm only selling a hundred.
00:20:51.354 --> 00:20:52.983
And then when I sold the hundred.
00:20:53.358 --> 00:20:54.568
Send out an email.
00:20:54.669 --> 00:20:56.238
Hey, there are none left.
00:20:56.297 --> 00:20:56.817
Sorry.
00:20:57.237 --> 00:21:00.457
And that got people like, oh, wow, there's none left.
00:21:00.507 --> 00:21:08.356
I was thinking about it, but, uh, and now they're definitely, oh, well, if you open it again, Liz, holler back, right?
00:21:08.356 --> 00:21:09.757
So it's a great way.
00:21:09.757 --> 00:21:15.787
It's a really underrated email to send out when you are actually booked out to let people know.
00:21:16.287 --> 00:21:19.507
And also, this is great if you do have a referral network.
00:21:20.011 --> 00:21:24.092
Where you can say, Oh, but I know my bunny over here has an opening.
00:21:24.441 --> 00:21:26.478
for this type of client, right?
00:21:26.515 --> 00:21:28.075
Oh yeah, that's a really good point.
00:21:28.327 --> 00:21:29.718
I can never think about doing that.
00:21:30.347 --> 00:21:30.488
Yeah.
00:21:30.562 --> 00:21:32.771
Listen, I love a referral network.
00:21:32.771 --> 00:21:37.271
Like, I don't take copywriting clients anymore, but people still always ask me.
00:21:37.632 --> 00:21:44.942
And, you know, I know that if I promote so and so, I share so and so, they give me 10 percent back.
00:21:44.951 --> 00:21:51.781
Or, you know, I know if I give it to this person, that person, they're going to help me out when I'm, uh, Launching a big sale.
00:21:51.812 --> 00:21:56.402
Oh, she always gives me a lot of business i'm going to promote her thing over here.
00:21:56.402 --> 00:22:01.011
So and that's a great way to grow your list, right?
00:22:01.281 --> 00:22:18.326
Is to network a lot of people think you have to network up right like oh, well i'm You know, if only Serena would promote me, then maybe I could, be successful, but Serena has been in business for a very long time, right?
00:22:18.635 --> 00:22:20.405
And maybe you're just starting out.
00:22:20.444 --> 00:22:24.178
that's a mismatch of, you know, objectives there, right?
00:22:24.508 --> 00:22:34.475
And so if you can network across, especially when you're trying to list bill, when you're trying to grow your clientelle so networking across is, Oh, I'm in my first year of business.
00:22:34.535 --> 00:22:36.694
She's in her first year of business.
00:22:36.778 --> 00:22:40.879
what can we do together to grow each other's businesses, right?
00:22:41.129 --> 00:22:46.328
Maybe you're both local, so you can just go to chamber meetings together, right?
00:22:46.328 --> 00:22:51.558
You can, share each other's business cards locally, you know, drop yours and hers, right?
00:22:51.919 --> 00:22:56.943
Or if you're doing online stuff, How can you, oh, let's do an Instagram live together.
00:22:56.953 --> 00:22:59.153
Serena mentioned I was on the podcast.
00:22:59.183 --> 00:23:02.223
It had to have been, what, two, you've been doing this over two years now,
00:23:02.635 --> 00:23:04.766
Yeah, I was like, the first time was like three years.
00:23:04.766 --> 00:23:06.155
I think I started in 2020
00:23:07.173 --> 00:23:07.774
Okay.
00:23:07.814 --> 00:23:10.953
Yeah, I knew it had been a long time, right?
00:23:11.504 --> 00:23:18.923
Uh, you know, I wasn't trying to age either one of us, but yeah, it's been a minute, and so, you know, and here we are.
00:23:19.298 --> 00:23:29.739
Years later and when we met it was like maybe we don't have anything to help each other with but we were able to find a through line And you know now we're working together, right?
00:23:30.058 --> 00:23:36.499
And so finding those people that are at, you know, the same level of business and what can you do?
00:23:36.828 --> 00:23:44.159
together to Grow your businesses grow your email list like hey, i'll share your freebie You share mine.
00:23:44.459 --> 00:23:47.088
Hey, I'll go live with you on your Instagram.
00:23:47.358 --> 00:23:50.118
Will you come into my Facebook group and go live with me?
00:23:50.489 --> 00:23:56.219
Those things really, I call them kind of like starter activities for your email list.
00:23:56.425 --> 00:23:57.016
Yeah.
00:23:57.096 --> 00:24:01.690
And those are also just really good starter activities to getting comfortable doing those kinds of things.
00:24:02.485 --> 00:24:06.275
Amen y'all it's Well, let's talk about that for a second.
00:24:06.285 --> 00:24:08.065
I know this stuff is cringy.
00:24:08.525 --> 00:24:15.092
I know it's hard to put yourself out there But here is the thing that you got to know about email marketing.
00:24:15.112 --> 00:24:20.531
Well, really just business like you are Your own hype man.
00:24:21.031 --> 00:24:25.862
No one is going to care more than you about your business and they shouldn't.
00:24:25.862 --> 00:24:27.312
It's not, it's not theirs.
00:24:27.510 --> 00:24:28.911
let this be freeing.
00:24:28.921 --> 00:24:32.951
And when I say, and I say it with love, I promise like nobody cares.
00:24:33.141 --> 00:24:35.280
Nobody cares.
00:24:35.381 --> 00:24:36.716
But you have to care.
00:24:36.726 --> 00:24:38.276
You have to care deeply.
00:24:38.615 --> 00:24:42.516
You have to care enough to get out of your comfort zone, right?
00:24:42.796 --> 00:24:45.536
To go out and find those networking partners.
00:24:45.546 --> 00:24:52.996
To go to the Chamber of Commerce, to go live on Instagram or LinkedIn or wherever the heck your people are, right?
00:24:53.425 --> 00:24:54.496
You have to care.
00:24:54.496 --> 00:24:55.726
You are the hype.
00:24:55.736 --> 00:25:10.236
When it comes to your email list, you know, we talked about, Building your ecosystem, making sure it's on your social media bios, making sure, you know, your homepage is set up, but look, you can have the most beautiful ecosystem in the whole world, but if nobody knows it's there.
00:25:10.921 --> 00:25:12.461
Nobody's visiting, right?
00:25:13.560 --> 00:25:21.441
And so you have to be the one to put yourself, your business, your services out there.
00:25:21.490 --> 00:25:23.221
And yeah, it totally sucks.
00:25:23.250 --> 00:25:24.050
I'm sorry.
00:25:24.341 --> 00:25:30.191
Unless you have a lot of money for advertising, like this just is the way it is.
00:25:30.230 --> 00:25:39.871
And so when it comes to list building, when it comes to growing your business just in general, I find it's really about awareness.
00:25:40.446 --> 00:25:41.476
Right, would you agree?
00:25:41.486 --> 00:25:45.066
Like the more aware people are of you, the more the business grows.
00:25:45.066 --> 00:25:45.786
Would you agree?
00:25:45.864 --> 00:25:56.605
100 percent and I was just, as you were talking about this whole thing, I was like, reminded of when I've listened to like several different podcasts that are kind of all connected.
00:25:56.971 --> 00:26:05.995
By the same people, not like connected with the same people, but you, you know, the ones I'm talking about where it's like, you get someone that goes on interviews on one and then they're on this other one.
00:26:05.995 --> 00:26:07.144
And then they're on this other one.
00:26:07.144 --> 00:26:08.595
It's like, Oh, this person is everywhere.
00:26:08.595 --> 00:26:09.805
This is what you've done by the way.
00:26:10.451 --> 00:26:12.211
And it works, obviously.
00:26:12.631 --> 00:26:19.530
But yeah, it's like when you start to see that same person everywhere, it's like, okay, well maybe I should start really paying attention to them because they're everywhere.
00:26:19.530 --> 00:26:21.221
So what do they actually have to say?
00:26:21.550 --> 00:26:32.053
But that could be anyone like do a podcast interview round, go do a bunch of lives with a bunch of different people in your network and, and you'll be the one that's the person that's everywhere.
00:26:32.432 --> 00:26:36.231
Yeah, so I do do this.
00:26:36.251 --> 00:26:46.132
I've been on, oh my gosh, over 200 podcasts, over 100 like digital summits, and it really, y'all, I call this the Drake method, okay?
00:26:46.531 --> 00:26:48.932
Uh, I don't want to talk about this enough.
00:26:48.932 --> 00:26:49.562
I really don't.
00:26:49.912 --> 00:26:52.031
So y'all know the rapper Drake.
00:26:52.102 --> 00:26:55.162
Of course you do, because I stole this idea from him.
00:26:55.162 --> 00:26:58.302
He was everywhere in like 2019.
00:26:58.761 --> 00:27:01.132
This man was on every song.
00:27:01.251 --> 00:27:12.298
He was, On every commercial, he had cameos in like, little movies, he was on the radio, he was on the TV, he was on the internet, he was everywhere.
00:27:12.461 --> 00:27:16.052
And I'm not saying, you know, you have to be Drake, right?
00:27:16.052 --> 00:27:22.082
But if you want any sort of sustainable business, you have to have different touch points, right?
00:27:22.082 --> 00:27:26.122
People have to hear you on that podcast, especially if you're building online.
00:27:26.461 --> 00:27:28.261
They have to hear you on that podcast.
00:27:28.281 --> 00:27:30.632
They have to see you over in that Facebook group.
00:27:30.961 --> 00:27:35.412
They have to, you know, be able to see you on the email, right?
00:27:35.710 --> 00:27:36.700
emailing.
00:27:36.892 --> 00:27:43.230
At least once a month you know, you can send that newsletter like Serena was saying, and then, you know, Oh, hey, just popping in.
00:27:43.230 --> 00:27:46.691
I've got an opening, you know, just a quick little email here and there.
00:27:47.071 --> 00:28:02.115
That's going to really help you, again, stay top of mind, which is really, really important because, you know, the first time they see or hear about your email list, maybe they don't join, but the second time, Oh, I've heard of her.
00:28:02.206 --> 00:28:03.096
I've heard of them.
00:28:03.296 --> 00:28:04.635
let me check this out, right?
00:28:04.645 --> 00:28:25.206
So It's something that I find a lot of business owners, especially when we're building online, and we see these people that are promising us, you know, 100, 000 in 48 hours, join this webinar, you know, just buy this 30 thing and I'm going to show you how to get 100, 000.
00:28:25.925 --> 00:28:31.806
Followers on Instagram in the next 24 hours, you know, like really, I'm here to keep it real.
00:28:32.105 --> 00:28:56.020
This is a long term game and if you can focus on list building, you know, growing that email list, putting yourself in those places online so that people come back to the website, they come into your ecosystem, it's set up for leads, that's really, You know, how you build that firm foundation and a sustainable business and firm.
00:28:56.573 --> 00:28:58.942
Yeah, it is a long game.
00:28:59.832 --> 00:29:00.402
It is
00:29:00.623 --> 00:29:07.692
That's one of the things that I, I'm constantly telling my students is like, they're like, I'm not getting any clients yet.
00:29:07.692 --> 00:29:10.432
And I'm like, well, how many Upwork proposals have you submitted?
00:29:10.432 --> 00:29:13.742
And how many times have you like put yourself out there?
00:29:13.752 --> 00:29:15.893
Cause it's a long game and it's a numbers game.
00:29:16.406 --> 00:29:17.557
It is a numbers game.
00:29:17.567 --> 00:29:24.586
Y'all, I've done six podcasts this week and it's Tuesday 1045 in the morning.
00:29:25.346 --> 00:29:28.727
And y'all, I have an email list of almost 15, 000.
00:29:28.807 --> 00:29:29.697
What am I doing here?
00:29:29.777 --> 00:29:33.267
You know, I know that it's a numbers game, right?
00:29:33.527 --> 00:29:36.366
And y'all, I mean, I've been on this podcast three times now.
00:29:36.366 --> 00:29:38.287
I could say, nope, I've talked to Serena.
00:29:38.287 --> 00:29:41.356
I can talk to her about, they'll discover me.
00:29:41.356 --> 00:29:43.106
They'll be listening to her episodes.
00:29:43.122 --> 00:29:43.991
It's fine.
00:29:44.402 --> 00:29:46.041
but no, I know it's a numbers game.
00:29:46.041 --> 00:29:50.552
I know Serena in the last two years, or I think we recorded maybe a year ago.
00:29:50.771 --> 00:29:58.642
I know in the last year she's been putting in the work, you know, she's been finding new people and maybe I could connect with some of them, right?
00:29:59.112 --> 00:30:02.211
And so it, oh my gosh, it really is a numbers game, y'all.
00:30:02.211 --> 00:30:03.751
Just keep taking action.
00:30:04.132 --> 00:30:08.942
And the beautiful thing is, when you're starting out, like she was saying, how many Upwork proposals?
00:30:08.942 --> 00:30:09.552
How many this?
00:30:09.562 --> 00:30:10.112
How many that?
00:30:10.672 --> 00:30:12.461
It's so ugly in the beginning.
00:30:12.541 --> 00:30:14.221
Just let it be ugly, my friend.
00:30:14.261 --> 00:30:16.912
It's like, oh yeah, I did this, I did that.
00:30:17.751 --> 00:30:24.231
Probably if you go back to and listen to our first episode, we'll probably both sound rusty, terrible.
00:30:24.241 --> 00:30:26.192
We'll be sputtering and muttering.
00:30:26.279 --> 00:30:28.294
practice really does make Perfect.
00:30:28.294 --> 00:30:29.713
And just let it be ugly.
00:30:29.723 --> 00:30:37.813
Let yourself, not get the proposal, not get the client because you're going to learn so much.
00:30:37.954 --> 00:30:42.605
Even when it comes to list building, you're going to learn, Oh yeah, I tried the networking thing, Liz.
00:30:42.714 --> 00:30:53.525
I didn't really like it, but I love doing podcast interviews or I'm really into bundles or I found my thing going to local networking events.
00:30:53.525 --> 00:30:55.315
That's how I'm growing my list, right?
00:30:55.694 --> 00:31:00.719
You just have to let yourself kind of do it ugly, and then, you know, see what works.
00:31:00.729 --> 00:31:03.088
So you can pretty it up later, so to speak.
00:31:03.190 --> 00:31:05.180
Yeah, absolutely.
00:31:06.120 --> 00:31:10.470
Okay, well in the interest of time, because I have a hard stop, I have one more question for you.
00:31:11.505 --> 00:31:15.295
It's not email list related, although you could probably turn it into this.
00:31:15.325 --> 00:31:31.105
But anyway, as a business owner, and I know you have a bookkeeper, and I've probably asked you this on a previous episode, but what is one or two things that your bookkeeper has done have been the biggest game changer and like solidified that like, yes, I'm working with the right person?
00:31:31.180 --> 00:31:33.230
Yeah, I love my bookkeeper.
00:31:33.289 --> 00:31:35.579
I've worked with her almost five years now.
00:31:36.450 --> 00:31:42.182
And the main thing that keeps me going with her is that she gives a crap.
00:31:42.523 --> 00:31:54.383
About my business every time we meet, you know, we go through the numbers, of course, but because she knows my goals and not just my business goals, she knows what I'm trying to do with my life.
00:31:54.462 --> 00:31:59.992
And that's because I, as her client, like she works with online businesses, right?
00:32:00.002 --> 00:32:03.343
She works with those quote unquote solopreneurs, right?
00:32:03.343 --> 00:32:09.722
So the, the life aspect of it is very important because she knows those things.
00:32:10.258 --> 00:32:12.738
She can help me make better decisions.
00:32:12.748 --> 00:32:23.355
She can use the numbers to say, well, I know you want this, but the money is reflecting this, or your spending is reflecting that, like if you still want this over here.
00:32:24.171 --> 00:32:26.631
Maybe knock it off over here, right?
00:32:26.821 --> 00:32:31.971
Or you, or you aren't like, for example, this year I bought a house.
00:32:32.371 --> 00:32:36.191
And so the year before I was saying, yeah, I'm thinking about buying a house.
00:32:36.290 --> 00:32:38.941
so let's save as much money as possible.
00:32:39.038 --> 00:32:42.618
can you tell me when I'm spending past this certain point?
00:32:42.989 --> 00:32:43.288
Right.
00:32:43.308 --> 00:32:46.149
And every month she would say, oh, the spending's good.
00:32:46.149 --> 00:32:51.028
Or, oh, I noticed you bought this and that, you know, was that necessary?
00:32:51.459 --> 00:32:55.108
And so she's really like consulting with me, right?
00:32:55.149 --> 00:32:56.568
And it's, it's great.
00:32:56.568 --> 00:32:59.189
It's not just, here's the numbers, here's a spreadsheet.
00:32:59.528 --> 00:33:05.389
you know, and then I can even to my own self say, Oh yeah, I did need that.
00:33:05.399 --> 00:33:06.879
It was worth the extra money.
00:33:06.919 --> 00:33:08.719
Cause ultimately I am the business owner.
00:33:08.719 --> 00:33:16.509
She never makes me feel like, Oh, I'm doing anything wrong, but she's there to remind me, Oh, you said you wanted to do this with the money.
00:33:17.064 --> 00:33:20.473
You know, we're on track or we're not on track.
00:33:20.703 --> 00:33:24.483
Here's what I'm noticing with the numbers about that goal.
00:33:24.564 --> 00:33:30.403
So that's really what I personally love about working with Angelica.
00:33:30.433 --> 00:33:30.764
Cause.
00:33:31.118 --> 00:33:36.239
She really knows what I want out of life, how I want the business to run.
00:33:36.629 --> 00:33:43.118
And she can look at the numbers, look at the spreadsheet and say, yep, you're so on track over here.
00:33:43.368 --> 00:33:44.769
This is great.
00:33:44.857 --> 00:33:46.948
month over month, we're improving.
00:33:47.232 --> 00:33:58.863
Or, oh my gosh, you know, Liz, I know buying a house was expensive, but, you know, like, maybe you don't need that much furniture all at once, or whatever, you know.
00:33:59.462 --> 00:34:00.383
Um, so,
00:34:00.534 --> 00:34:01.038
yeah.
00:34:01.644 --> 00:34:02.274
Well, awesome.
00:34:02.274 --> 00:34:04.074
And congratulations on buying a house.
00:34:04.252 --> 00:34:04.962
Thank you.
00:34:05.113 --> 00:34:11.413
I really, y'all, this is, and I know you have to leave, so I will wrap it up very nicely.
00:34:12.103 --> 00:34:13.353
Y'all, as bookkeepers, thank you.
00:34:13.797 --> 00:34:16.407
Your work is so important.
00:34:16.617 --> 00:34:27.195
I credit all of my success, my financial success, to hiring a bookkeeper before I made a dollar in my business.
00:34:27.855 --> 00:34:37.266
I have had businesses before that did not succeed in the way that this business succeeds, even though I was making a Many, many sales.
00:34:37.755 --> 00:34:40.266
I did not have my financial act together.
00:34:40.286 --> 00:34:43.625
I could not keep my own books, even though I thought I could.
00:34:44.155 --> 00:34:49.826
When I started with my bookkeeper, I started a whole new bank account, a whole new system.
00:34:50.295 --> 00:34:53.915
And I've learned so much about the power of money.
00:34:54.215 --> 00:34:56.945
What you do is so important.
00:34:57.105 --> 00:35:00.434
My bookkeeper has changed my life.
00:35:00.525 --> 00:35:05.644
I truly believe if I hadn't hired a bookkeeper, honestly, I'd probably still be married.
00:35:05.875 --> 00:35:09.464
I'd probably still be broke and I'd probably still be wondering where my money went.
00:35:09.855 --> 00:35:11.134
I'm not even joking.
00:35:11.204 --> 00:35:16.994
I firmly believe in the power of bookkeeping and that includes you listening.
00:35:16.994 --> 00:35:19.554
So please, I know it's cringy.
00:35:19.625 --> 00:35:21.274
Please get yourself out there.
00:35:21.344 --> 00:35:22.394
Do it ugly.
00:35:22.834 --> 00:35:32.439
You're bound to catch something and Go from there and you're gonna find a client just like me who loves you to death and would literally die for you.
00:35:32.739 --> 00:35:38.756
So that's how I just love my bookkeeper so much and I know there are people out there that will love you, too.
00:35:38.786 --> 00:35:45.836
Thank you so much for having me Serena I can't wait to see what everybody does With their email and with their businesses so exciting
00:35:46.202 --> 00:35:46.782
Awesome.
00:35:46.792 --> 00:35:47.682
Thank you so much.
00:35:47.712 --> 00:35:52.942
And if someone wants to connect with you, we'll have everything linked in the show notes, but go ahead and tell us where's the best
00:35:53.201 --> 00:35:54.231
Oh, yeah, of course.
00:35:54.261 --> 00:35:56.881
I got so wrapped up and I'm enamored.
00:35:56.931 --> 00:35:58.621
Uh, Liz Wilcox.
00:35:58.901 --> 00:36:00.301
com, hot pink button.
00:36:00.301 --> 00:36:04.131
We're going to get you everything you need to get set up with email.
00:36:04.141 --> 00:36:11.380
We're going to get you a welcome sequence, three samples from that membership we pitched earlier and, subject lines for a year full of prompts.
00:36:11.420 --> 00:36:12.060
Liz Wilcox.
00:36:12.263 --> 00:36:12.580
com.
00:36:12.620 --> 00:36:13.170
Thanks.
00:36:13.477 --> 00:36:13.917
Awesome.
00:36:13.927 --> 00:36:14.927
Thank you so much.