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When should an AI system be allowed to fix an IT problem without waiting for a human to approve the action? In this episode of Tech Talks Daily, I speak with Matt Tuson, General Manager for Europe, the Middle East, and Africa at LogicMonitor, about the practical path from reactive IT operations to…
What if the most useful measure of workplace technology was not the number of tickets closed, but the amount of productive time returned to employees? In this episode of Tech Talks Daily, I speak with Kelly Candler, Global Offering Lead for Workplace and Business Process Services at DXC Technology…
What happens when the AI agent a business wants to use was not built by the customer service platform where its employees already work? In this episode of Tech Talks Daily, I speak with Dan O'Connell, CEO of Front, about Bring Your Own Agent and the growing demand for companies to combine native a…
What has to change before an AI pilot can become part of a regulated financial workflow? In this episode of AI at Work, I speak with Tom Carey, President of Broadridge's Global Technology and Operations Business, about the work required to move AI beyond personal productivity tools and prototypes.…
Can a hotel modernize its technology without turning hospitality into another automated transaction? In this episode of Tech Talks Daily, I speak with Mark Hollyhead, Chief Transformation Officer at Aven Hospitality, about the systems behind thousands of hotels and the operational decisions that af…
Feragatname: Bu sayfaya yerleştirilmiş podcast ve sanat eserleri, sahibinin mülkiyetinde olan ve Listen Notes, Inc.'e bağlı olmayan veya tarafından onaylanmayan Neil C. Hughes'e aittir.