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In this episode of Scam Rangers, Ayelet Biger-Levin joins Kate Griffin, Director of Inclusive Finance at the Aspen Institute, to discuss the monumental work of the National Task Force on Fraud and Scam Prevention. Over the past year, Griffin has led a diverse coalition of 80 institutions, ranging from financial giants like JPMorgan Chase and Capital One to tech leaders like Google, Meta, and Apple, to develop a unified strategy against the global scam epidemic.
Griffin pulls back the curtain on the "ambitiously pragmatic" approach required to bring competitors and government agencies to the same table. She explores the delicate balance of inclusive finance, explaining how fraud prevention measures can inadvertently create barriers for low-income households. The conversation covers the task force's strategic decision to bypass the "blame game" of liability to focus on immediate prevention, the role of cross-sector information sharing, and the emergence of the Southeast Asian Scam Center Strike Force. This episode provides a high-level look at how policy, private sector action, and human values are converging to dismantle the business model of modern scammers.
Key Takeaways: A New Era of Cross-Sector Collaboration- The "Yes And" Moment: Griffin highlights that while progress in private sector investment and government policy is worth celebrating, the fight requires sustained, concerted action across the entire scam lifecycle.
- Neutral Facilitation: The Aspen Institute’s role as a neutral third party allowed for "hard conversations" between sectors like telcos and banks that often point fingers at one another.
- Bipartisan Momentum: Fraud has become a rare point of total bipartisan agreement in Washington; the scammers "do not ask who you voted for," leading to the creation of the Stop Scams Caucus in Congress.
- The Scam Lifecycle Framework: The task force’s recommendations are organized around the scam lifecycle, focusing on suppressing activity, disrupting infrastructure, and empowering victims through better response and support.
- Pragmatic Policy: The episode details how the task force's work influenced the U.S.’s first-ever national strategy for financial inclusion and continues to brief Capitol Hill on drafting future anti-scam legislation.
For more information about the task force visit: https://fraudtaskforce.aspeninstitute.org/
Read the national strategy document: https://static1.squarespace.com/static/671a80aa4a84f2359ce4d360/t/690e1fe9c5c80642162575a5/1762533353206/FraudTFReport_Digital_Final+%282%29.pdf
Follow Kate Griffin on LinkedIn : https://www.linkedin.com/in/katedgriffin/
About the HostAyelet Biger-Levin is the Founder and CEO of RangersAI and the host of Scam Rangers, a podcast exploring the human side of scams and the people working to protect consumers from financial and emotional harm.
Through her work at RangersAI and her leadership within the Global Anti-Scam Alliance, Ayelet partners with financial institutions, policymakers, and advocates to elevate scam prevention beyond controls and technology toward trust-based, customer-centric protection.
Be sure to follow her on LinkedIn and reach out to learn about her additional activities in this space:
https://www.linkedin.com/in/ayelet-biger-levin/
RangersAI: https://www.rangersai.com/
