Digital Transformation with Cyril Coste, Part 2

In this episode, we talk about customer centricity in digital transformation, 5G, and e-health. Mr.Nicolas Babin explains that digital transformation is change management. Digital transformation is about creating value for what customers want. Digital transformation is all about customer experienc…

In this episode, we approach digital transformation from a different perspective: ongoing transformation. Alex Jimenez works as Managing Principal at EPAM. Digital Transformation Podcast is brought to you by Lasting Dynamics.

Cyril Coste and Digital Transformation. We do not have a fixed definition for digital transformation but we can sum it up this way: digital transformation is focusing your organization on customers by digitalization. We focus on customer needs, experience, and how we will engage and deliver produc…

In this episode, we talk about frontiers. Gamification is the best way to engage. In Metaverse, gamification is adding a big value to customer engagement. About Metaverse, we need to think about what we have now. The social and educational elements of our lives are being evolved with COVID-19. It…