WEBVTT
00:00:00.017 -->
00:00:05.457Are we setting switch gear or are we submitting, submitting RFIs and switch gear?
00:00:05.457 -->
00:00:09.747No, the work is getting the switch gear in place. You might have 70% work in
00:00:09.747 -->
00:00:12.917progress done and you just, you can never see that if you're just doing this
00:00:12.917 -->
00:00:15.128site walk and saying, is it there or is it not?
00:00:15.233 -->
00:00:23.277If the FDA approves a 1% improvement in process change or efficacy of a drug
00:00:23.277 -->
00:00:26.207or a, we get something to prove at the last minute.
00:00:26.207 -->
00:00:31.217If I'm 98% done with this building and I get that approval, I'm going to come
00:00:31.217 -->
00:00:32.677back and change the whole thing. Yeah.
00:00:33.137 -->
00:00:37.307I would challenge a comment that BIM is yesterday and now it's AI or something like that.
00:00:37.307 -->
00:00:42.177I think we're just starting to get to this fabrication level BIM and we're not
00:00:42.557 -->
00:00:49.097smittling and RFIing and specking, we're building and building is actually putting
00:00:49.097 -->
00:00:51.737material in place, doing the work.
00:00:52.057 -->
00:00:56.427And the further you get removed from the work, the less impact you have on what
00:00:56.427 -->
00:00:59.285actually needs the art of this whole industry.
00:01:06.396 -->
00:01:08.981But Jake, I'm excited to have this conversation with you. You know,
00:01:08.981 -->
00:01:12.601I think for a couple of reasons. One, I think in terms of technology,
00:01:12.981 -->
00:01:17.961we focus a lot of that conversation on general contractors, just like naturally.
00:01:18.391 -->
00:01:24.611And yet there's a real need in another sector that is maybe even more squeezed
00:01:24.611 -->
00:01:30.251than the GC land in terms of the labor crisis and in terms of the expertise gap.
00:01:30.796 -->
00:01:35.621And and i think maybe so much kind of counter you've invested in that side of
00:01:35.621 -->
00:01:39.941the the industry for the last 20 25 plus years of your career so.
00:01:40.521 -->
00:01:45.122I think to start it would be good to kind of understand like from where you sit,
00:01:45.638 -->
00:01:49.621what's actually been squeezing the trades the hardest over the last few years
00:01:49.621 -->
00:01:54.265and and maybe kind of what has that pressure forced them to change about how they built
00:01:54.624 -->
00:01:58.611yeah that the mep space the subcontractor space specifically mep has kind of
00:01:58.611 -->
00:02:01.131been my passion for my pretty much my old career.
00:02:01.131 -->
00:02:07.401And I think I got most exposed to that just as an early young engineer working on the job site.
00:02:07.401 -->
00:02:12.931And like, if you really all like the big issues that rose up at the paperwork
00:02:12.931 -->
00:02:17.641level, kind of the GC level, they all had to get resolved mostly down at the work interface.
00:02:17.641 -->
00:02:22.521And I think, I think we've increasingly lost touch with the work interface,
00:02:22.521 -->
00:02:24.823which is at the end of the day, that's what we're doing. We're building.
00:02:25.201 -->
00:02:31.301We're not smittling and RFIing and, you know, specking we're building and building
00:02:31.301 -->
00:02:35.061is actually putting material in place, you know, doing the work.
00:02:35.401 -->
00:02:39.751And the further you get removed from the work, the less impact you have on what
00:02:39.751 -->
00:02:42.481actually needs the art of this whole industry.
00:02:42.841 -->
00:02:47.911So I've spent a lot of time thinking about construction productivity.
00:02:47.911 -->
00:02:51.261I've done, you know, a lot of different approach. I've been in this industry
00:02:51.261 -->
00:02:55.541from a lot of different angles, but a lot of the common thread has been very
00:02:55.541 -->
00:02:58.991close to the work interface, whether that's in a fab shop, whether it's on a,
00:02:58.991 -->
00:03:02.042on site, installing things, faster ways to,
00:03:02.667 -->
00:03:06.691to put systems in, whether that be hanging systems, seismic systems,
00:03:06.691 -->
00:03:08.181piping, plumbing systems.
00:03:10.417 -->
00:03:16.268The complexity of what we're building has certainly increased over the last few decades.
00:03:16.608 -->
00:03:19.983The schedules have certainly increased over the last few decades.
00:03:20.616 -->
00:03:24.569So if you think about the life, to your question, the life of an M&T contractor.
00:03:25.304 -->
00:03:32.358All of that has to get digested, whether that's, you know, think about how your
00:03:32.358 -->
00:03:34.848controls interface with your mechanical systems now.
00:03:34.848 -->
00:03:38.658You know, we don't have just, you know, a vent with a louver on it anymore.
00:03:38.658 -->
00:03:42.816We actually have digital controls in running that whole HVAC system,
00:03:43.280 -->
00:03:44.878the whole move to VAV boxes.
00:03:44.878 -->
00:03:51.398I mean, there's just a lot of change on the technicality of what needs to get installed.
00:03:51.398 -->
00:03:54.278And that's all pushed on the subcontractors, right? I mean, at the end of the
00:03:54.278 -->
00:03:57.904day, they're the folks that have to get this stuff procured,
00:03:58.205 -->
00:04:00.558onsite, in place, connected at the right time.
00:04:00.558 -->
00:04:04.658So the complexity of what we're building is just it's significantly increased.
00:04:04.658 -->
00:04:08.168And the people doing that are the subcontractors.
00:04:08.168 -->
00:04:14.518Contractors. So that pressure, I think maybe isn't appreciated.
00:04:14.518 -->
00:04:18.318And you see these like construction productivity charts, like the McKinsey graph and everything.
00:04:18.318 -->
00:04:25.048Well, if we really look at how complex a system is today versus the space and
00:04:25.048 -->
00:04:28.773the kind of non-technicality of those systems 30, 40 years ago,
00:04:29.133 -->
00:04:31.588we've compressed our spaces.
00:04:31.588 -->
00:04:36.157So we're getting more like systems into a smaller space and they're more technical
00:04:36.377 -->
00:04:41.307and that that is a lot of pressure on the folks doing the work whether that's
00:04:41.469 -->
00:04:45.277electrical systems whether it's you know piping plumbing systems but we've.
00:04:46.074 -->
00:04:51.047A lot of this are digitally controlled. There's a lot of increasing.
00:04:51.938 -->
00:04:55.979You know, the brain of the building, the Siemens, and some of these control systems.
00:04:56.286 -->
00:05:00.097All that has to be handled by the MEP contractors. And for the most part,
00:05:00.097 -->
00:05:05.147we haven't changed our schedules. And in fact, schedules are probably even tighter than they were.
00:05:05.487 -->
00:05:09.437So, and, you know, a lot of that is technology driven, not just software,
00:05:09.437 -->
00:05:13.627but just building technology, whether that's new joining methods,
00:05:13.967 -->
00:05:19.127new, the move towards variable refrigerant flow.
00:05:19.127 -->
00:05:24.397These are just more technical systems that have to be, think about all the lighting
00:05:24.397 -->
00:05:28.177requirements or the power requirements, low voltage. I mean,
00:05:28.177 -->
00:05:32.384all of this has significantly increased the complexity of the buildings.
00:05:33.342 -->
00:05:38.657And you've got at the end of the day pushing around submittals and specs on
00:05:38.657 -->
00:05:41.947that stuff isn't really that big of you know the gc's life hasn't changed that
00:05:41.947 -->
00:05:45.767much it's just the same stack of submittals and specs and and schedule management,
00:05:46.362 -->
00:05:49.677but you'd go down a layer to the the subcontractors and they've really had to
00:05:49.677 -->
00:05:51.215change to adopt all this new,
00:05:51.826 -->
00:05:56.992technology and again by technology i don't just mean software i mean the building technology as well.
00:05:58.152 -->
00:06:02.217That's such a good point i don't think we as much, I think from a complexity
00:06:02.217 -->
00:06:07.279standpoint, you know, I've worked on some really large projects and from a GC seat,
00:06:07.934 -->
00:06:11.727there's just, you think of complexity in terms of the additional layers of maybe
00:06:11.727 -->
00:06:13.531digital paper that exist,
00:06:14.325 -->
00:06:19.235but all of that complexity flows downhill and at some point leads to,
00:06:19.457 -->
00:06:23.781to your point, someone putting that work in place and with expertise.
00:06:25.753 -->
00:06:29.467And I think you're right, our systems, our processes, is our contract language
00:06:29.467 -->
00:06:30.827hasn't really accounted for,
00:06:31.575 -->
00:06:36.938for what that looks like and and with more and more of these projects requiring
00:06:37.293 -->
00:06:43.429you know prefab and ic modular these trades are also taking on additional risk
00:06:43.870 -->
00:06:46.215in in the design process right and so.
00:06:47.106 -->
00:06:51.726I guess maybe just to kind of get me up to speed a little bit like when i think
00:06:51.726 -->
00:06:56.436of some of these data centers that are that are getting put in place the the
00:06:56.436 -->
00:07:00.324quantity of change i hear from the practitioners is crazy, right?
00:07:00.574 -->
00:07:06.046I mean, even the MEP systems, the cooling systems that they're kind of planning
00:07:06.046 -->
00:07:08.946and implementing or installing are assuming,
00:07:09.566 -->
00:07:14.876additional kind of like cooling capacity so that they can account for different
00:07:14.876 -->
00:07:16.386racking systems in the future, right?
00:07:16.386 -->
00:07:20.066So, all right, spots a break. Lars, real quick, when was the last time you got
00:07:20.066 -->
00:07:24.535a new set of drawings from an architect and they didn't cloud anything?
00:07:24.918 -->
00:07:29.864Well, the one that cost me a couple hundred grand was back I think in 2017 so,
00:07:30.451 -->
00:07:34.616yeah lesson learned there yeah so you know what I like about what Trunk Tools
00:07:34.616 -->
00:07:37.646is building is they're looking at tools to,
00:07:38.246 -->
00:07:43.139help kind of remove the mundane from the job site and you know I same as you
00:07:43.342 -->
00:07:47.356every time there was a bulletin or an addendum I would go back to designers
00:07:47.356 -->
00:07:48.746and ask them to at least highlight,
00:07:49.306 -->
00:07:52.506or give me a cover letter on the changes and and that was always like pulling
00:07:52.506 -->
00:07:55.696like teeth but but Trunk Tools is now automating that so So you get a bulletin
00:07:55.696 -->
00:07:59.813come in, it automatically highlights the changes. You don't have to do a thing.
00:08:00.324 -->
00:08:03.566Well, it's also hitting RFIs, right? It's also hitting submittals.
00:08:04.046 -->
00:08:08.149And when we think about standardizing ops, right, and providing that,
00:08:08.671 -->
00:08:14.746you know, sort of resource to those field operators, what I see it as, you know.
00:08:15.413 -->
00:08:20.096It's sort of like this, like mentor within the company that structures,
00:08:20.096 -->
00:08:23.966standardizes, keeps it moving in the right direction, looks out for risk.
00:08:25.006 -->
00:08:29.821And just this last week, you know, I had a QC manager just pass along the submittal to an owner.
00:08:30.439 -->
00:08:33.154Without doing a review because he was too busy and was wrong.
00:08:33.416 -->
00:08:38.588And, you know, the classic owner statement is, did you even review this? Right.
00:08:39.181 -->
00:08:43.326So this to me is carte blanche. We absolutely did.
00:08:43.697 -->
00:08:47.312And think about getting that first pass before your, your, your,
00:08:47.312 -->
00:08:51.262your, your, your field manager ever even actually has to do the first pass.
00:08:51.262 -->
00:08:55.104Someone's doing it for him. So to me, it's about speed. It increases accuracy
00:08:55.423 -->
00:08:57.716and helps standardize ops out in the field. Right.
00:08:58.239 -->
00:09:01.502Yeah. And this is the kind of AI that we've talked about on the podcast,
00:09:01.502 -->
00:09:05.452really appreciating, right? Which is looking at ways to elevate the craftsman
00:09:05.812 -->
00:09:06.992at the heart of project delivery.
00:09:07.332 -->
00:09:11.747Give me time back so I can be out in the field managing risk, right?
00:09:12.272 -->
00:09:15.952Yeah, 100%. So, all right. If you're a little curious, check it out,
00:09:15.952 -->
00:09:18.217trunktools.com forward slash podcast.
00:09:18.803 -->
00:09:21.514And if you mention construction conversations, you get a discount.
00:09:21.990 -->
00:09:26.274Discount. Demos are free and you guys get a discount. So let's go.
00:09:27.412 -->
00:09:33.378How have the trades responded to dealing with that increased kind of burden
00:09:33.500 -->
00:09:40.472of risk associated with they're having to prefab stuff way ahead of maybe design in some cases?
00:09:41.150 -->
00:09:44.436Yeah, kind of two things going on there. I'll break them apart. Yeah.
00:09:45.168 -->
00:09:54.419You mentioned the cooling needs. So the big impact and the complexity change was when basically the.
00:09:55.440 -->
00:09:59.479Particularly the AI chips crossed the threshold of being able to be air cooled,
00:10:00.032 -->
00:10:02.290to where they had to be liquid cooled.
00:10:02.290 -->
00:10:08.960And when you get to about 75 to 100 kilowatts per rack, you kind of get into
00:10:08.960 -->
00:10:14.450this place where air is just, you just can't get the heat off the chips efficiently with air.
00:10:14.450 -->
00:10:19.680So you have to do liquid cooled, which is this like the direct plate that sits
00:10:19.680 -->
00:10:21.543right on the compute chips.
00:10:22.246 -->
00:10:27.440And then you pump kind of coolant through those. So you're pulling the heat off right at the chip.
00:10:27.957 -->
00:10:34.080That change happened starting around 2024, 2025, when we kind of crossed that
00:10:34.080 -->
00:10:37.657threshold on the chip design, both on GPUs and TPUs.
00:10:38.360 -->
00:10:43.218That forced a complete rethinking of data center design.
00:10:43.590 -->
00:10:47.110And it also made it really hard to just go retrofit. You know,
00:10:47.110 -->
00:10:51.514for years, we were just kind of upgrading server racks and existing hot cold aisle data centers.
00:10:52.030 -->
00:10:57.650So the upgrades were more on the technology side than they were on the system
00:10:57.650 -->
00:10:58.996side, the MEP system side.
00:10:59.670 -->
00:11:05.980Now, you know, you can't stick those new latest Blackwell chips from NVIDIA
00:11:05.980 -->
00:11:10.577into an old kind of CPU or hot cold aisle data center.
00:11:11.076 -->
00:11:14.008So we've really had to rethink how we design these.
00:11:14.466 -->
00:11:19.511And these are just starting to come online now. So this big design change happened a few years ago.
00:11:19.969 -->
00:11:23.944This is why the piping industry is going crazy right now. If you think about
00:11:24.101 -->
00:11:26.951what we're actually doing, we're building these big cooling loops.
00:11:27.750 -->
00:11:32.209We are then taking those big cooling systems and getting them all the way down
00:11:32.209 -->
00:11:39.221to like quarter-inch stainless piping that feeds these plates that sit on top of the chips.
00:11:39.703 -->
00:11:42.681And then pulling that, you know, extracting the heat, pulling that back off.
00:11:43.087 -->
00:11:49.329But that's a massive, complex, super intricate piping system that has completely
00:11:49.329 -->
00:11:51.639changed the way we build data centers.
00:11:52.608 -->
00:11:55.759And it's driving this huge boom in the piping industry right now,
00:11:56.379 -->
00:12:01.275which is great if you're in the market. It's a boom that nobody's ever seen.
00:12:01.795 -->
00:12:07.589But it's also forcing a lot of new technology, new quality control methods,
00:12:07.589 -->
00:12:13.689new joining methods, new just records on how do we check every one of those welds?
00:12:13.689 -->
00:12:18.089What are we doing for UTRT, non-destructive examination?
00:12:18.757 -->
00:12:22.929There's a lot of new change to support this new technology and and that's one
00:12:22.929 -->
00:12:24.259of those things where like oh you know,
00:12:25.119 -->
00:12:28.699the MEP contractor oh it's just another data center what's the problem why is
00:12:28.719 -->
00:12:31.789this so complicated that's a huge technical change we've kind of pushed down
00:12:31.789 -->
00:12:34.349downstream right so so that's,
00:12:35.062 -->
00:12:39.979another example of a big technical technical change in the way we build things
00:12:39.979 -->
00:12:42.975that has to kind to get digested by the industry.
00:12:43.584 -->
00:12:50.239You mentioned why prefab. Well, same reasons we use prefab for other.
00:12:52.139 -->
00:12:55.477Some of the same reasons, some of the other reasons that we use prefab in other industries.
00:12:56.087 -->
00:13:00.849Of course, we believe, and generally it's true, that you can get a higher level
00:13:00.849 -->
00:13:04.419of quality in a shop environment than you can get in the field.
00:13:04.419 -->
00:13:09.319So being able to do a weld in a positioner where you're always welding in a
00:13:09.319 -->
00:13:11.758preferred position, not, you know, underneath the pipe.
00:13:12.194 -->
00:13:15.349Those are the types of things you can do in a shop that are much harder to do
00:13:15.349 -->
00:13:19.129in the field. So when you start thinking about quality, that's one of the big
00:13:19.129 -->
00:13:21.219benefits to moving to fab.
00:13:21.701 -->
00:13:26.519But perhaps the more significant one for the data centers is if you look at
00:13:26.519 -->
00:13:29.513where a lot of these are being built, they're in...
00:13:30.256 -->
00:13:36.451Areas that are not super densely populated. So trying to get that many craft
00:13:36.451 -->
00:13:38.191workers on site is not easy.
00:13:38.191 -->
00:13:43.051So as a strategy to build these, you move some of that labor offsite.
00:13:43.051 -->
00:13:47.171And in a lot of cases, it's even out of the state, out of the region where you
00:13:47.171 -->
00:13:53.471can leverage empty fab capacity in a whole nother jurisdiction and in order
00:13:53.471 -->
00:13:56.311to keep these data center construction going.
00:13:56.311 -->
00:13:59.301And, you know, that's not just data center, by the way, either it's,
00:13:59.301 -->
00:14:02.471it's pharmaceutical production right now. It's energy project production.
00:14:02.471 -->
00:14:03.916It's, it's, it's things.
00:14:04.514 -->
00:14:07.211It's all kind of this big MEP infrastructure we're building out,
00:14:07.211 -->
00:14:10.963but that labor arbitrage has been a huge advantage where I can.
00:14:11.715 -->
00:14:16.475Take, you know, what would be maybe millions of man hours of labor in one site
00:14:16.475 -->
00:14:20.785and then kind of move that out across to different regions where we do have capacity.
00:14:20.785 -->
00:14:24.683You know, you've got in some of the coast states right now, we're very slow,
00:14:25.356 -->
00:14:30.035but we can use that labor capacity and that shop capacity to build fab and ship
00:14:30.035 -->
00:14:34.096it into Reno or Abilene or.
00:14:34.935 -->
00:14:36.805You know, data center alley in Virginia.
00:14:36.805 -->
00:14:40.783So a lot of that's happening to arbitrage just the labor gas,
00:14:41.375 -->
00:14:43.195which is good for the country, right? Because you can balance,
00:14:43.195 -->
00:14:47.675you can keep a labor pool busy, whether or not you live in the exact right place
00:14:47.675 -->
00:14:48.718for something to be involved.
00:14:49.228 -->
00:14:52.355Sponsor break. If you spend any time running a project, you know,
00:14:52.355 -->
00:14:55.509the answer is almost always sitting in the contract document somewhere.
00:14:56.066 -->
00:15:01.665Catch is that it's almost never in one document. It's split across the contract,
00:15:01.665 -->
00:15:05.275the specs, and some flow-down clause three layers deep that nobody connects
00:15:05.275 -->
00:15:07.055until it's already cost money.
00:15:07.223 -->
00:15:11.125That's the whole premise behind Document Crunch. That risk doesn't live inside
00:15:11.125 -->
00:15:13.868any single document. It lives in the gaps between them.
00:15:14.054 -->
00:15:18.576And most teams never look at all of them together until they're standing in a dispute.
00:15:19.266 -->
00:15:23.835The average construction dispute in the U.S. now runs about $60 million,
00:15:24.475 -->
00:15:26.883according to Arcadis. It's a lot of money.
00:15:27.283 -->
00:15:30.267And the root cause they point to isn't fraud or bad intent.
00:15:30.551 -->
00:15:33.925It's people not fully understanding what they agreed to. So Document Crunch
00:15:33.925 -->
00:15:35.973builds a platform around closing that gap.
00:15:36.176 -->
00:15:41.790Crunch AI reads the documents, surfaces the risks, and it cites the exact page and clause that's big.
00:15:42.138 -->
00:15:45.965So you're not just taking its word for it. Project Assist lets your team act
00:15:45.965 -->
00:15:49.215on it, ask questions across the entire project document set,
00:15:49.215 -->
00:15:53.591hand draft your submitters, notices, and RFIs right from the chat window.
00:15:53.818 -->
00:15:57.805And the whole thing runs on your own company standards. So the office and the
00:15:57.805 -->
00:16:00.000field are working off the same playbook.
00:16:00.343 -->
00:16:04.615For bid through closeout. No disconnects. It's live now across the U.S.
00:16:04.615 -->
00:16:10.245And Canada. Go to documentcrunch.com forward slash construction conversations and book a demo.
00:16:11.539 -->
00:16:15.414But then maybe walk me through, obviously, you talked through some of the pros.
00:16:15.414 -->
00:16:20.717Some of the cons from the trade standpoint is just increased exposure to change, right?
00:16:21.697 -->
00:16:25.360Yeah, I mean, you bid on one of these jobs with a new design.
00:16:28.309 -->
00:16:34.354And one of the big challenges we're seeing right now is just schedule capacity and schedule planning.
00:16:34.354 -->
00:16:41.224Because you're taking on lots of new types of work that very likely you don't
00:16:41.224 -->
00:16:44.394have experience with because these designs are completely changed.
00:16:44.394 -->
00:16:47.842So you talk about miles and welded stainless steel pipe.
00:16:48.424 -->
00:16:52.644You're taking on a lot of risk by taking on that job. Now, you might have welded
00:16:52.644 -->
00:16:57.074some stainless steel pipe before, but you may not have cut and welded thousands,
00:16:57.074 -->
00:17:01.283and some of my customers, miles of stainless pipe.
00:17:02.836 -->
00:17:09.446So it becomes a real budget, estimating, tracking, planning,
00:17:09.446 -->
00:17:14.966scheduling problem of, and that's a lot of risk when, and a lot of these jobs are schedule driven.
00:17:14.966 -->
00:17:19.726So, you know, you're kind of committing to delivering work at a certain,
00:17:19.726 -->
00:17:22.788on a very kind of drumbeat type of schedule.
00:17:23.101 -->
00:17:26.346It's a, it's a lot of operational challenge.
00:17:26.346 -->
00:17:30.676And, and, you know, I like to talk about thinking this as a production system.
00:17:30.676 -->
00:17:36.096You really need to understand the entire system you have under your purview
00:17:36.096 -->
00:17:37.736as a contractor, subcontractor.
00:17:37.736 -->
00:17:42.406So everything from BIM to fab to logistics, material handling,
00:17:42.406 -->
00:17:46.506there's a lot assembly steps that you probably didn't think about before if
00:17:46.506 -->
00:17:48.416you haven't been doing multi-trade modular.
00:17:48.416 -->
00:17:53.971So your non-job site work really stretches out.
00:17:54.348 -->
00:18:00.336And that part is critical. you have to get that right. So being able to do a
00:18:00.336 -->
00:18:02.936pullback schedule all the way up to when do I need to buy material?
00:18:02.936 -->
00:18:07.096When do I have the material cut? How do I schedule enough QAQC to make sure
00:18:07.096 -->
00:18:08.029these things pass through?
00:18:08.575 -->
00:18:12.035What are my processes if there is an issue, a defect in a weld?
00:18:13.576 -->
00:18:17.056There's just a lot of kind of process operational work to be done.
00:18:17.056 -->
00:18:20.616And that isn't no fault of any trade contractor, but,
00:18:21.289 -->
00:18:26.176there's not a lot of learning and experience with this kind of if you want to
00:18:26.176 -->
00:18:30.417call it industrialized construction but so it's pretty interesting to watch this right now,
00:18:31.000 -->
00:18:34.806well and what you just described is a manufacturing process right like i think
00:18:34.806 -->
00:18:39.076you know i was a lci member for many years and this was kind of the dream right
00:18:39.076 -->
00:18:43.296it was like hey let's let's create a manufacturing hub out of a out of a job
00:18:43.296 -->
00:18:45.636site and obviously it seems like,
00:18:46.089 -->
00:18:50.977we've done that with only a component of of the whole ecosystem of the site
00:18:51.395 -->
00:18:54.806and that's now okay we've created some friction from that.
00:18:54.806 -->
00:18:57.975So maybe, you know, continuing on the story. So,
00:18:58.702 -->
00:19:03.946trades taking on additional kind of change risk what was the friction they were
00:19:03.946 -->
00:19:08.949experiencing as they were going through this process as,
00:19:09.506 -->
00:19:14.236design teams owners made changes along the way and now that this is past tense
00:19:14.236 -->
00:19:16.276this is happening live so yeah,
00:19:16.896 -->
00:19:20.574yeah yeah you know what am i early on in my career he.
00:19:22.087 -->
00:19:27.666Did a lot of work and just kind of construction innovation mapping out he kind
00:19:27.666 -->
00:19:32.286of stakeholders and you know i went through the value stream mapping jake yes
00:19:32.286 -->
00:19:33.716exactly value stream mapping,
00:19:34.620 -->
00:19:39.136i did this great kind of design session it was like a three month kind of like
00:19:39.136 -->
00:19:42.856problem finding where you mapped out the entire workflow i mean all the way
00:19:42.856 -->
00:19:49.052up into to urban kind of planning building codes city officials,
00:19:49.636 -->
00:19:52.526design architect engineer we kind of mapped out the whole thing and tried to
00:19:52.526 -->
00:19:54.548try to find problems through the system and,
00:19:55.181 -->
00:19:57.256you know one of the The consistent themes is,
00:19:57.776 -->
00:20:00.043as you start getting downstream in the workflow is, oh,
00:20:00.669 -->
00:20:03.496if we just got the, if the designs are right, if the drawings are better,
00:20:03.496 -->
00:20:06.306if the engineers did a better job, we wouldn't have any of these problems.
00:20:06.306 -->
00:20:08.986You know, we could just build, we could just get the drawings and we build them.
00:20:08.986 -->
00:20:10.799It's all, it's an engineering problem, right?
00:20:11.304 -->
00:20:15.136And then, but by doing this dual stakeholder mapping, then you,
00:20:15.136 -->
00:20:17.649well, then you go back up to the engineers. You're like engineers. Well, yeah.
00:20:18.672 -->
00:20:21.872Because you would hear that from contractors, right? Oh, if the engineers said
00:20:21.872 -->
00:20:24.352better job, this is the problem.
00:20:24.352 -->
00:20:26.972So, but when you really map this out, then you go to the engineers and you're
00:20:26.972 -->
00:20:29.002like, Hey, what's going on here?
00:20:29.002 -->
00:20:32.482And they're like, well, listen, the owners paid us to do, you know,
00:20:32.482 -->
00:20:35.864X percent design, knowing that there's going to be changes. And,
00:20:36.182 -->
00:20:38.212you know, this is, this is all we're contractually delivered.
00:20:38.212 -->
00:20:40.972We're doing exactly what we were asked to do. So it's not our fault.
00:20:40.972 -->
00:20:42.275You're like, okay, well, what's going on here?
00:20:42.687 -->
00:20:45.892Then you go back up to the owners and you say, Hey, listen, downstream,
00:20:45.892 -->
00:20:51.142your project is a big disaster because, you know, there's all this on semi-complete
00:20:51.142 -->
00:20:52.592design and variability and all this.
00:20:52.592 -->
00:20:56.422And the, probably the biggest kind of aha moment I had, I was,
00:20:56.422 -->
00:21:01.522I was working for a big mechanical contractor on pharmaceutical production.
00:21:01.522 -->
00:21:05.772And I sat with the construction team for one of these big pharmas and I'm kind
00:21:05.772 -->
00:21:06.742of talking to the same thing.
00:21:06.742 -->
00:21:10.322I'm like, man, this job's a mess because, you know, we start,
00:21:10.322 -->
00:21:13.172we start fabbing all this stuff and then you guys change and,
00:21:13.172 -->
00:21:15.602you know, what's going on and the, and the engineers They're like,
00:21:15.602 -->
00:21:18.419hey, it's whatever the pharma wants they get.
00:21:19.002 -->
00:21:23.072So I sat with him and I'm like, this is crazy. How do we fix this?
00:21:23.072 -->
00:21:25.133He's like, Jake, I don't think you get it.
00:21:25.745 -->
00:21:28.352Who do you think is paying the bills for this? This is a big pharma production
00:21:28.352 -->
00:21:31.352facility, right? Who do you think is paying the bills? We are.
00:21:32.238 -->
00:21:36.441If the FDA approves a 1% improvement.
00:21:38.246 -->
00:21:44.972In process change or efficacy of a drug or we get something approve at the last
00:21:44.972 -->
00:21:49.902minute if i'm 98 done with this building and i get that approval i'm going to
00:21:49.902 -->
00:21:51.248come back and change the whole thing,
00:21:52.264 -->
00:21:56.743That's you as a subcontractor, you need, you want to be my best friend.
00:21:56.743 -->
00:22:01.593You welcome those changes and you'd be the most adaptive and receptive.
00:22:01.947 -->
00:22:05.633Stop beating on us to have a consistent design and hold everything perfect.
00:22:06.109 -->
00:22:09.433That's not how this works. I'm the owner. I pay the bills. We are built.
00:22:09.433 -->
00:22:10.695We're running a business.
00:22:11.363 -->
00:22:16.173This drug facility is part of our business and it needs to be as good as possible.
00:22:16.173 -->
00:22:18.873If I get a change approved through the FDA at the last second,
00:22:19.867 -->
00:22:22.967I'm going to rebuild the whole thing. You guys are going to redesign the whole thing. I'll pay for it.
00:22:23.437 -->
00:22:26.773We just need to have a good relationship so you guys can adapt to those changes.
00:22:26.773 -->
00:22:30.903And for me, Steven, that was such like, oh my God, I've been thinking about
00:22:30.903 -->
00:22:33.928this wrong the whole time. Like that owner's totally right.
00:22:34.558 -->
00:22:39.603And I think you can bring that story home for anybody who's like built a kitchen
00:22:39.603 -->
00:22:42.434or something like that, right? You like, you design your kitchen.
00:22:43.218 -->
00:22:47.833The tile starts going in or the backsplash or whatever. And then you come down,
00:22:47.833 -->
00:22:49.214Like, oh my God, this looks terrible.
00:22:49.790 -->
00:22:53.373I don't care if you're 98% done. If you don't want to live with that backsplash,
00:22:53.373 -->
00:22:54.813you rip it out and you redo it, right?
00:22:54.813 -->
00:22:59.588And so this idea that drawings are going to be perfect, BIM's going to be perfect,
00:23:00.163 -->
00:23:02.593you know, we're going to have a locked in design and schedule we're all going
00:23:02.593 -->
00:23:06.493to stick to is just not true. I mean, owners, it's exactly right.
00:23:06.873 -->
00:23:10.843Who's paying the bill gets to change their mind. That's part of the deal.
00:23:11.545 -->
00:23:17.473Man, Jake, that's like a real rethink. And that's really helpful.
00:23:17.473 -->
00:23:20.452Like, I wish I would have actually had this conversation when I was a PM.
00:23:20.841 -->
00:23:24.653I mean, it does go back to, it's like the who moved my cheese kind of concept
00:23:24.653 -->
00:23:28.573of change, which is it's change is constant and embrace it. And how do you build
00:23:28.573 -->
00:23:33.037the right systems around it to adapt and manage it effectively?
00:23:33.338 -->
00:23:35.095So that's really helpful.
00:23:35.426 -->
00:23:39.413When you think about change management and getting good at that and building
00:23:39.413 -->
00:23:45.892tech to allow trades to be that, which is this kind of force to manage change,
00:23:46.542 -->
00:23:50.442how much of that has led to Stratus or is that kind of the thesis?
00:23:51.171 -->
00:23:58.293It's certainly a big component. So one of the big things that we bring to a
00:23:58.293 -->
00:24:02.637company that isn't using Stratus is just visibility into where things are at.
00:24:03.025 -->
00:24:08.063And that pushes all the way back up into the model layer so you can see statuses
00:24:08.063 -->
00:24:09.161and then all the way down.
00:24:09.701 -->
00:24:14.738And one of the things we're trying to mitigate here is when you do start a larger
00:24:15.063 -->
00:24:20.853prefab operation as part of your delivery method, it kind of elongates your risk.
00:24:21.333 -->
00:24:28.047So you've got more work in progress than is traditionally measured on it.
00:24:28.153 -->
00:24:30.973So how did we used to measure work in progress? We go walk the job,
00:24:30.973 -->
00:24:34.479we kind of walk around and look up in the ceiling and see what's installed, right?
00:24:35.181 -->
00:24:40.443When you think about the total work, let's say that that conduit rack is a hundred
00:24:40.443 -->
00:24:42.883hours of, you know, estimated work.
00:24:43.499 -->
00:24:46.053When you do a bunch of prefab, you're actually taking, you know,
00:24:46.053 -->
00:24:49.739maybe 60, 70 of those hours and putting them offsite.
00:24:50.580 -->
00:24:54.446So if you think about kind of earning value on that rack, you might,
00:24:55.050 -->
00:24:59.363before that thing even gets to the site, you might have 70% work in progress
00:24:59.363 -->
00:25:02.613done. And you just, you can never see that if you're just doing this site walk
00:25:02.613 -->
00:25:04.234and saying, is it there or is it not?
00:25:04.588 -->
00:25:09.203So even though it's not in the ceiling, you might have 70 hours burned on that
00:25:09.203 -->
00:25:12.430rack already, getting it fabbed and shipped and delivered and ready to go.
00:25:12.877 -->
00:25:17.306The work on site might be the last, you know, just pop it up into the hangers and you're done.
00:25:17.914 -->
00:25:21.623And so that, you know, extend that across all the trades, whether it's piping,
00:25:21.623 -->
00:25:26.833sheet metal, the time now horizon, you've got that conduit rack all the way
00:25:26.833 -->
00:25:30.509back three months ago, you might've started working on that in your shop.
00:25:31.748 -->
00:25:37.403All of that is risk for the subcontractor. And if you're working in a contract
00:25:37.403 -->
00:25:42.403structure or with the general contractor, that it's only measuring percent complete
00:25:42.403 -->
00:25:44.501by walking the site and looking at what's up in the air.
00:25:45.189 -->
00:25:50.933The lack of visibility to how much work is happening in other locations, it's a real challenge.
00:25:51.273 -->
00:25:55.103And it's a cash flow challenge. It's a change order challenge if things are
00:25:55.103 -->
00:25:58.233moved. Well, hey, what do you mean we can't do a change order on this floor?
00:25:58.233 -->
00:25:59.139There's no work in there.
00:25:59.754 -->
00:26:02.673Well, as a subcontractor, you might have that thing completely fabbed out,
00:26:03.113 -->
00:26:07.883ready to get installed. So what we try to do with Stratus is give complete visibility
00:26:07.883 -->
00:26:09.947into that entire journey.
00:26:10.452 -->
00:26:16.583Every piece of pipe, where is it at in its journey from a design element all
00:26:16.583 -->
00:26:17.986the way to an installed element?
00:26:19.153 -->
00:26:23.063Is it cut? Did we procure it? Is it cut? Do we weld it?
00:26:23.063 -->
00:26:27.738Is that we passed the point of no return on like re re changing the,
00:26:28.110 -->
00:26:30.205the, the joining method at the type of pipe or something,
00:26:30.780 -->
00:26:35.433you know, knowing where that entire area or entire project is,
00:26:35.833 -->
00:26:39.903is very valuable to multiple stakeholders, not just the subcontractor,
00:26:39.903 -->
00:26:43.643but imagine you're in that owner change meeting and they, you know,
00:26:43.643 -->
00:26:45.483they tell you, Hey, great news.
00:26:45.483 -->
00:26:47.953We're gonna, you know, we're gonna cut back our scope on the mechanical room.
00:26:47.953 -->
00:26:51.885We're gonna pull these like six, six things out. Cause we don't need as much cooling load.
00:26:52.800 -->
00:26:59.021Being able to say, no problem, owner, no problem, engineer, but here's exactly where we're at on that.
00:26:59.661 -->
00:27:05.601We've got 700 hours committed to it. All right, here's my log into the software
00:27:05.601 -->
00:27:08.344and look, log into Stratus. You can see exactly where everything's at.
00:27:08.961 -->
00:27:12.781No problem. Here's a very fair change order, a very fair, you know,
00:27:12.781 -->
00:27:16.321ask for that work. And when that's done right, it's kind of magical because
00:27:16.321 -->
00:27:18.961you cut out all, are they overbilling me? Are they, you know,
00:27:18.961 -->
00:27:20.699are they change ordering me for work they never did?
00:27:21.145 -->
00:27:24.991So, you know, we love to see it. There's a lot of our customers who actually
00:27:24.991 -->
00:27:31.091have GCs, owners, CMs logged into Stratus, limited login, right?
00:27:31.091 -->
00:27:32.668You can kind of control what they could see.
00:27:32.912 -->
00:27:35.821But the thing everybody gives access to is just the status reporting.
00:27:35.821 -->
00:27:42.411So you can, it kind of removes that distrust when we are going through change
00:27:42.411 -->
00:27:45.501management or we are wondering, are we on schedule?
00:27:45.501 -->
00:27:49.761And, you know, the traditional method to be like, yeah, walking the job site
00:27:49.761 -->
00:27:52.741and just looking around to get a few percent complete. They just don't work
00:27:52.741 -->
00:27:54.205when we have a big fab operation.
00:27:55.035 -->
00:27:59.651Well, and if I think back to my own past, I think much of the friction in those
00:27:59.651 -->
00:28:02.088change conversations really comes from,
00:28:02.558 -->
00:28:05.591you know, there were some owner's reps and there were some owners that were
00:28:05.591 -->
00:28:09.553unreasonable, but most of the time it's frustration with the lack of information
00:28:09.739 -->
00:28:14.851available or the time to get information around the impacts of a change, right?
00:28:14.851 -->
00:28:18.651Oh you want that okay give me two weeks and maybe we'll collect pricing and
00:28:18.651 -->
00:28:24.421so being able to have dynamic insight into the impact of potential change because
00:28:24.421 -->
00:28:27.683that's often what it starts is like okay let's let's talk about what's,
00:28:28.205 -->
00:28:32.907what's it going to tail to make this change and and if you don't have that information
00:28:33.285 -->
00:28:36.245then you know the speed of intel really can hit you,
00:28:37.034 -->
00:28:42.027it's not a change yeah it's i mean it's also just regular work percent complete,
00:28:42.485 -->
00:28:44.186you know so if you think about progress billing.
00:28:45.846 -->
00:28:48.913And again, as you've got this long prefab operation, it's just knowing what
00:28:48.913 -->
00:28:52.973percent complete you are in a very quantitative, very transparent way.
00:28:52.973 -->
00:28:56.973So people aren't questioning overbilling strategies. You know,
00:28:56.973 -->
00:29:00.550you can just say, hey, look, here's exactly. Did we agree that at 20 percent,
00:29:01.080 -->
00:29:05.532that when all the pipes cut, we agree that's a 20 percent complete? Yes. Good. OK, great.
00:29:05.881 -->
00:29:08.609Now I'll give you a report every week that shows you exactly.
00:29:08.783 -->
00:29:12.993So you kind of go through the stages of your fab process and then you can create
00:29:12.993 -->
00:29:17.553a very objective report that gives you kind of percent complete for every piece
00:29:17.553 -->
00:29:19.319of material that goes into the job so,
00:29:19.997 -->
00:29:25.303is this changing contract terms gc to trade like gc to owner like,
00:29:26.003 -->
00:29:30.303is this making its way through the ecosystem of kind of how we talk about commercial
00:29:30.303 -->
00:29:35.473terms yeah absolutely if you look at the the really big fabricators that's a
00:29:35.543 -->
00:29:40.878it's a completely different thought process and how to get paid for that work and not everybody,
00:29:41.844 -->
00:29:45.423realizes that right away but i'll tell you when you got to go buy a whole bunch
00:29:45.423 -->
00:29:49.583of material for prefab and you can't install it for three four or five months,
00:29:50.191 -->
00:29:53.903that's the type of stuff you got to have buttoned up and and because otherwise
00:29:53.903 -->
00:30:00.919you've got a huge cash outlay that it you know it's it extends your receivables significantly so yeah.
00:30:02.242 -->
00:30:07.285Does Stratus stand for, like Greek, for productivity or something?
00:30:07.285 -->
00:30:10.655Or was there a name tie-in between Stratus and what it does?
00:30:10.655 -->
00:30:12.935That sounds pretty good. Yeah, we can go with that. Right.
00:30:18.755 -->
00:30:22.426All right. You heard it here first, the true definition of Stratus.
00:30:22.821 -->
00:30:24.708Yeah, exactly. Lock it in.
00:30:25.555 -->
00:30:28.842Marketing department. Update. update.
00:30:30.478 -->
00:30:34.295Now, we've talked about Stratus as, you know, if you think about Stratus as
00:30:34.295 -->
00:30:36.355like a layer around the earth, right?
00:30:36.695 -->
00:30:39.772Stratus is a layer that sits across that entire workflow.
00:30:41.075 -->
00:30:46.125It really is kind of the oxygen. In this case, it's kind of the data connectivity
00:30:46.125 -->
00:30:47.875that makes that workflow work.
00:30:47.875 -->
00:30:52.817So we think about Stratus as like a layer that sits over that entire,
00:30:53.369 -->
00:30:58.315delivery workflow all the way from design into field install testing balance
00:30:58.315 -->
00:31:04.015sign off so that is kind of the analogy for stratus nice um yeah,
00:31:05.375 -->
00:31:11.415either one pick your poison you know the idea of accurate plan percent,
00:31:11.955 -->
00:31:16.545is really interesting and you know there's a big focus on you know from all
00:31:16.545 -->
00:31:21.253the different reality capture systems to get better at progress tracking So,
00:31:22.219 -->
00:31:28.472does i don't know the platform well enough but from either like a current platform
00:31:28.792 -->
00:31:34.522feature set standpoint or or roadmap how do you get a really good plan percent complete accuracy.
00:31:35.875 -->
00:31:42.232Yeah i think everything we do in stratus is broken down by kind of key steps
00:31:42.232 -->
00:31:46.858we call them statuses but key statuses of of material so if you think about,
00:31:47.323 -->
00:31:49.752a duct that's going to start off As a flat sheet,
00:31:50.312 -->
00:31:53.862of metal, we're going to form that into our duct sections.
00:31:53.862 -->
00:31:57.754We're going to put connectors on them in the shop, ship them to the field.
00:31:58.335 -->
00:32:01.032And then we have to connect them together in the field, right?
00:32:01.032 -->
00:32:03.777And there might be some additional fireproofing, insulation, that type of thing.
00:32:04.150 -->
00:32:09.802Each one of those steps along the way requires labor and ultimately kind of
00:32:09.802 -->
00:32:13.780burns down your percent complete. So as you've completed each of those statuses,
00:32:14.348 -->
00:32:17.297and this is where some of the just the pure visual.
00:32:18.184 -->
00:32:21.516You know, sidewalk stuff is a little difficult to get the percent complete.
00:32:21.799 -->
00:32:24.829You know, you might hang a bunch of duct in the air and you see it on a camera
00:32:24.829 -->
00:32:26.961and it looks good. And you say, okay, that's done.
00:32:27.564 -->
00:32:32.679Where 50% of the work is the joining, you know, insulation, fire,
00:32:32.679 -->
00:32:34.795if you've got to do seismic.
00:32:35.166 -->
00:32:38.009So you might see the duct there and think that it's good. You might say,
00:32:38.009 -->
00:32:42.068hey, we're done on that floor where you've only got some percent of the work done.
00:32:42.573 -->
00:32:47.739So with Stratus, we really try to put those assignments in place.
00:32:47.739 -->
00:32:50.579When we finish this, what percent complete are we?
00:32:50.919 -->
00:32:54.589So just because it's in the air, you might still only be 80% complete with your
00:32:54.589 -->
00:32:58.941job. You might still have a bunch of labor to go join things together.
00:32:59.231 -->
00:33:02.899You know, pipe's another great one where you're, you actually have to go weld
00:33:02.899 -->
00:33:05.139the pipe. That's a lot of labor. So you might see the pipe in the air,
00:33:05.479 -->
00:33:07.412but if you don't look carefully, it hasn't been welded.
00:33:07.718 -->
00:33:10.569Conduit's the same thing. You see the conduit. Great. Did we pull wire?
00:33:10.569 -->
00:33:14.969Because that's, you know, a lot of times that's way more labor intensive than
00:33:14.969 -->
00:33:18.649seeing the conduit. So that's where we actually break these down into discrete
00:33:18.649 -->
00:33:21.130statuses. We assign percent complete by status.
00:33:21.751 -->
00:33:25.080The way we handle this is we give the field form an easy way,
00:33:25.330 -->
00:33:27.843kind of an online offline model view to tap.
00:33:28.522 -->
00:33:32.862Components scan qr codes there's different ways you can kind of select what
00:33:32.862 -->
00:33:39.505you're looking at pick areas pick systems pick rooms and then assign the status of where that's at so,
00:33:40.125 -->
00:33:44.302do i have all the wire pulled boom that's a status update what does that mean
00:33:44.302 -->
00:33:48.632percent complete you assign that based on your your estimate breakdown so i
00:33:48.632 -->
00:33:51.122do think there's a lot of value in.
00:33:52.067 -->
00:33:56.422Some of the automated kind of ai site walk percent complete estimates it's certainly
00:33:56.422 -->
00:33:59.617better than nothing it's certainly better than static pictures,
00:34:00.266 -->
00:34:03.773but i think when you really get down to like a billing accuracy,
00:34:04.366 -->
00:34:08.512you need to understand it's more than just is it there or is it not it's much
00:34:08.512 -->
00:34:11.882more gets down to the discrete steps that have to be,
00:34:12.362 -->
00:34:16.742completed for each well and you've kind of given it an intricate language which
00:34:16.742 -->
00:34:19.782is important and i think that's one of the things that's lacking in the progress
00:34:19.782 -->
00:34:24.444tracking category is you know we can talk about a frame wall,
00:34:24.981 -->
00:34:28.962we can talk about draw there's just larger components that we can speak to,
00:34:28.962 -->
00:34:33.851but we can't always speak about the intricacies or handoffs between them very well or accurately.
00:34:34.683 -->
00:34:37.442So, you know, going back to maybe earlier in the conversation,
00:34:37.442 -->
00:34:42.502we talked about just the increased complexity, the increased size of project delivery.
00:34:43.440 -->
00:34:44.732And we have this tendency in
00:34:44.732 -->
00:34:50.266our industry to give each kind of potential silver bullet like its moment.
00:34:50.655 -->
00:34:55.472And then, you know, we're now talking about, you know, AI and all these different
00:34:55.472 -->
00:35:02.124elements but bim had its moment right in theory and and it's kind of over by by some estimation,
00:35:02.935 -->
00:35:06.452even though it's it's maybe serving as a as a foundational layer for some of
00:35:06.452 -->
00:35:11.915this how are the trades from what you're seeing dealing with increased complexity,
00:35:12.548 -->
00:35:14.888without the model being the foundation.
00:35:17.141 -->
00:35:20.851I think at the trade level, I don't think BIM is over. In a lot of ways,
00:35:20.851 -->
00:35:22.471I think we're just getting started.
00:35:22.971 -->
00:35:28.031If you think about BIM in a couple different phases or purposes in construction,
00:35:28.431 -->
00:35:30.829one purpose could be design intent,
00:35:31.456 -->
00:35:36.021rendering, communicating to like an architectural communication tool.
00:35:36.021 -->
00:35:42.184Hey, do we want it to look this way? Is this the lighting and just basic architectural design?
00:35:43.131 -->
00:35:48.101The second piece could be engineering intent so and this is where we start getting
00:35:48.101 -->
00:35:50.373into systems like do we want.
00:35:51.411 -->
00:35:55.560Do these pumps connect to these chillers or this that's the way our electrical distribution works,
00:35:56.211 -->
00:35:59.721and you know these are phases we've gone through and and i think we're pretty
00:35:59.721 -->
00:36:05.671well baked on that the third phase and by the way that would include coordination
00:36:05.671 -->
00:36:09.568as well did we kind of get get things in the right places,
00:36:10.251 -->
00:36:14.701but it doesn't get down to fabrication level bin which is where we're in a lot
00:36:14.701 -->
00:36:20.962of areas we're still just scratching the surface here but this is actually putting
00:36:21.189 -->
00:36:24.213content in the model that's fabrication ready.
00:36:25.037 -->
00:36:29.331And that this is a big phase that i think not everybody has visibility into
00:36:29.331 -->
00:36:34.291but there's a lot of work from kind of the coordination piece then finally into
00:36:34.651 -->
00:36:37.101a model that could be fabricated.
00:36:37.786 -->
00:36:42.131What that means is that all joining methods are defined, all tolerances are
00:36:42.131 -->
00:36:48.561defined, every system is defined, not only clash-free and according to spec,
00:36:48.561 -->
00:36:52.554but also in accordance with the way I'm going to fabricate this in the shop.
00:36:53.080 -->
00:36:57.678So where am I going to put my brakes in these systems? What types of tools are in my shop?
00:36:58.073 -->
00:37:04.766Do I have automated lasers that require certain types of joining methods or materials?
00:37:05.132 -->
00:37:07.007Do I have capacity on...
00:37:07.696 -->
00:37:12.621The fabrication chunks that how big they can be you know am i on 40-foot trailers
00:37:12.621 -->
00:37:17.114am i in box trucks do i have to get up a buck hoist do i have a crane capacity
00:37:17.473 -->
00:37:19.391are there overhead bridge capacities
00:37:19.391 -->
00:37:22.042where i'm transporting like all the logistics come into this that.
00:37:23.168 -->
00:37:27.567Is the kind of the phase of bim we're just really starting to get better at
00:37:27.794 -->
00:37:32.041and again for a lot of contractors they're not even there yet so i think this
00:37:32.041 -->
00:37:37.541concept that we're you know bim is in the past i think we're actually just starting to leverage a,
00:37:38.301 -->
00:37:41.287BIM as a fabrication model, as a fabrication plan.
00:37:41.866 -->
00:37:46.301And a lot of that was the reason why this is new is I would say 10 years ago
00:37:46.301 -->
00:37:51.931before Autodesk updated some of the MEP capacity in Revit, you couldn't even do any of this.
00:37:51.931 -->
00:37:58.901So being able to use fabrication content in Revit was a big leap, improving,
00:37:59.406 -->
00:38:05.091flat patterns, improving the way that all the MEP systems, basically electrical,
00:38:05.091 -->
00:38:08.364mechanical, you know, sheet metal, plumbing, piping are able to be modeled,
00:38:08.811 -->
00:38:11.719we actually now can start getting fabrication level BIM.
00:38:12.230 -->
00:38:15.941And this unlocks a whole digital workflow downstream. But yeah,
00:38:16.401 -->
00:38:21.791I would challenge a comment that, you know, BIM is yesterday and now it's AI or something like that.
00:38:21.791 -->
00:38:25.131I think we're just starting to get to this fabrication level BIM.
00:38:25.131 -->
00:38:33.914And that is unlocking a tremendous amount of basically fabrication in MEP contractors right now. Yeah.
00:38:34.668 -->
00:38:39.701Yeah, I think you framed that really well. And I think model-based planning,
00:38:40.182 -->
00:38:45.099really is foundational to a lot of kind of all of these different endeavors
00:38:45.099 -->
00:38:49.644and initiatives. I think there's too much complexity at this point.
00:38:50.809 -->
00:38:53.229And it solves kind of two big problems, I was just going to say.
00:38:53.229 -->
00:38:57.129There's like the labor challenge, but then there's the kind of loss of expertise
00:38:57.129 -->
00:38:58.647and knowledge in the industry, right?
00:38:59.227 -->
00:39:06.495And the model as a visual representation of the physical is a potential forum
00:39:06.617 -->
00:39:09.489that can begin to address both of those, right?
00:39:09.489 -->
00:39:15.599You can bake additional kind of planning upstream and then also at an element
00:39:15.599 -->
00:39:20.403level, you can embed different constructability and means of methods potentially.
00:39:20.676 -->
00:39:22.685So I think you framed that well.
00:39:23.889 -->
00:39:28.489How do you think is, like what does the future of Stratus look like Yeah,
00:39:28.489 -->
00:39:32.399as you, I mean, I like your kind of description of Stratus, which is like this
00:39:32.399 -->
00:39:35.729like layer of visibility that you add.
00:39:36.129 -->
00:39:40.019If you take that thesis, there's a lot of different other problems to fix at
00:39:40.019 -->
00:39:41.969the job level and in the industry level.
00:39:42.769 -->
00:39:47.279Where else do you think you want to, obviously your MVP is huge.
00:39:47.279 -->
00:39:51.129You could do this and just continue to grow there forever. Do you take it to other trades?
00:39:52.469 -->
00:39:57.799Where does your head go? We definitely have a lot of work in front of us on
00:39:57.799 -->
00:40:01.379the MEP trades before we start getting distracted beyond that.
00:40:01.379 -->
00:40:06.739And so we're very focused on MEP and we will continue to be number one in the
00:40:06.739 -->
00:40:09.430way we built the business, the type of people that work here,
00:40:10.063 -->
00:40:11.809our knowledge of these flows.
00:40:12.872 -->
00:40:16.309I think we benefit greatly by being hyper-focused on MEP.
00:40:16.309 -->
00:40:20.789We've got a lot of people that work at our company that worked at MEP contractors.
00:40:20.789 -->
00:40:24.089So when you're onboarding with Stratus, you're going to have a sheet metal worker
00:40:24.389 -->
00:40:27.409or a pipe fitter that's going to actually help you with your implementation
00:40:27.409 -->
00:40:32.237who's done this work before. So that's been key to keeping our focus and our expertise.
00:40:32.931 -->
00:40:38.172As far as where we're going, I think there's a lot of opportunity across this
00:40:38.172 -->
00:40:46.072workflow to continue to build out feature sets that further enable digitization.
00:40:46.072 -->
00:40:51.472And the way I think about our product roadmap is even in our most implemented
00:40:51.892 -->
00:40:54.736customers, where you see Stratus kind of through the entire workflow,
00:40:55.276 -->
00:40:59.333if you go walk those shops or sit in the PM's office or walk the field,
00:40:59.728 -->
00:41:06.812you still see a lot of paper-based input, a lot of kind of manual data entry for adjacent systems.
00:41:06.812 -->
00:41:10.932And for me, all of those are kind of roadmap items for Stratus.
00:41:10.932 -->
00:41:16.082So we have a great digital end-to-end workflow, but there's a lot of pieces
00:41:16.082 -->
00:41:19.109that sit, QAQC records is a great one.
00:41:19.498 -->
00:41:23.692Some of the scheduling planning, those are all pieces that, you know,
00:41:23.692 -->
00:41:27.622I think we'll have long roadmaps ahead of us to continue to optimize for the
00:41:27.622 -->
00:41:28.732way these contractors work.
00:41:28.732 -->
00:41:33.372So our goal, just like that example I gave you of stakeholder mapping across
00:41:33.372 -->
00:41:36.304all the industries, it's kind of the same thing at the MEP level.
00:41:36.750 -->
00:41:41.102Who's all the stakeholders, quality control, shipping and logistics,
00:41:41.102 -->
00:41:44.827PMs, the accounting, billing.
00:41:45.576 -->
00:41:49.992Each of those stakeholders can benefit from Stratus, and we have a lot of roadmap
00:41:49.992 -->
00:41:51.799to go as we keep building this thing out.
00:41:53.199 -->
00:41:56.747You know, one thing that I've seen in this current kind of growth period for
00:41:56.747 -->
00:42:04.097industry is more, there's a larger spectrum of contractors being engaged on
00:42:04.097 -->
00:42:05.537really large projects, right?
00:42:05.537 -->
00:42:09.037You used to have a certain tier of contractor that could really handle some
00:42:09.037 -->
00:42:11.050of these big, complex projects.
00:42:11.155 -->
00:42:15.280And now we're just being forced that, you know, more folks are getting involved.
00:42:15.966 -->
00:42:22.909Are you, for maybe the MEP, M, or E kind of trade that's listening here,
00:42:23.957 -->
00:42:28.917is part of the Stratus approach some level of light BIM enablement?
00:42:28.917 -->
00:42:34.237Like, hey, this sounds really interesting. How do I mature into what's being described?
00:42:34.657 -->
00:42:37.960Or what would you say to that trade? How do they grow into this?
00:42:38.837 -->
00:42:42.057I actually think it's more fabrication enablement at the moment.
00:42:42.737 -->
00:42:46.427And we're seeing some awesome networks being built. In fact,
00:42:46.427 -->
00:42:50.487we've done a lot of work in Stratus to make this easier, but where a group of
00:42:50.487 -->
00:42:55.645Stratus customers will take on a job and use our platform to manage the fabrication.
00:42:56.028 -->
00:42:59.093Again, we've got visibility, we've got statusing, we've got work assignment.
00:42:59.717 -->
00:43:04.557They use Stratus to pull together three or four different companies' fab operations
00:43:04.557 -->
00:43:05.837and deliver a job together.
00:43:06.257 -->
00:43:09.597There's a big job going on right now. I think we've got eight Stratus customers
00:43:09.597 -->
00:43:14.447all just on the piping side doing work on it, all using Stratus to coordinate
00:43:14.447 -->
00:43:16.119and break that job apart. Yeah.
00:43:16.944 -->
00:43:21.965Even though you may not have been like the prime owner of the kind of the BIM
00:43:21.965 -->
00:43:29.035and the original design, you can participate in these jobs as a smaller specialty contractor.
00:43:29.035 -->
00:43:34.765Maybe you're really good at high purity work or you're really good at carbon,
00:43:34.765 -->
00:43:37.046you know, just big butt weld carbon steel.
00:43:37.546 -->
00:43:41.935So you can kind of build a network of fabricators through Stratus and then deliver
00:43:41.935 -->
00:43:44.285that job together. And that's been really cool to see.
00:43:44.645 -->
00:43:49.425It's been, this kind of network is growing fast. We've got hundreds of companies
00:43:49.425 -->
00:43:53.181on Stratus now. So being able to, for these folks to kind of get together,
00:43:53.985 -->
00:43:57.725win a job and then use Stratus to deliver together is something we've definitely
00:43:57.725 -->
00:43:59.624leaned into from our product standpoint.
00:44:00.360 -->
00:44:03.445So what would you say to the GCPM?
00:44:04.232 -->
00:44:08.545And this is essentially me like i was you know i my background wasn't engineering
00:44:08.545 -->
00:44:15.371uh it was business econ and and so when i got into construction as a project engineer,
00:44:15.993 -->
00:44:19.635all of construction was a little bit of a black box and then you kind of learn
00:44:19.635 -->
00:44:24.184okay corn shell makes a bit more sense and then mep was like oh i don't know that.
00:44:25.199 -->
00:44:30.805And and so i i focused on trying to to you know get better and more knowledgeable
00:44:30.805 -->
00:44:32.744about the different systems.
00:44:33.174 -->
00:44:37.418But I do think there's a tendency on the GCPM side to just be like,
00:44:37.720 -->
00:44:39.699I'm just going to write the contract.
00:44:40.018 -->
00:44:43.065I'm going to submit their RFIs. I'm going to make sure their submittals are
00:44:43.065 -->
00:44:45.134approved and then I'm going to try and stay out of their way.
00:44:46.507 -->
00:44:53.008What would you say to those folks who are thinking about or adhering this with Stratus?
00:44:53.153 -->
00:44:57.774And how much should a GCPM know about MEP?
00:44:59.045 -->
00:45:03.149This, to me, goes back to what's the actual work we're doing here.
00:45:04.185 -->
00:45:10.045Is the work submittals and RFIs or is the work getting material in place at the right schedule?
00:45:10.405 -->
00:45:13.438And I think unless you're passionate,
00:45:15.505 -->
00:45:19.275especially as a GC, you're really passionate about that process,
00:45:19.275 -->
00:45:24.345the work interface, what are we doing here? Are we setting switchgear or are
00:45:24.345 -->
00:45:29.225we submitting these RFIs and switchgear? No, the work is getting the switchgear in place. Okay.
00:45:29.585 -->
00:45:35.235If we embrace that, how do we as a GC think about enabling the work?
00:45:35.235 -->
00:45:40.156And this is where you get into trade stacking, crane schedules.
00:45:41.605 -->
00:45:46.185Just thinking about pre-constructed, prefabability or pre-construction.
00:45:46.525 -->
00:45:50.725How are we going to, are we going to have a point in our job where the size
00:45:50.725 -->
00:45:52.117of prefab needs to change? Okay.
00:45:52.843 -->
00:45:55.299Let's get ahead of that. Let's talk to our trade partners and say,
00:45:55.299 -->
00:45:58.559okay, look, it's going to get cold. We got to shut down this.
00:45:58.939 -->
00:46:02.449I worked on a job where we lost access to a whole project one day and nobody
00:46:02.449 -->
00:46:05.556knew because they had to seal it up to do some temperature control.
00:46:06.479 -->
00:46:09.239Nobody knew about that. And it completely changed all of our fab.
00:46:09.559 -->
00:46:13.642And those are the types of things, if you're not really thinking about the work,
00:46:13.932 -->
00:46:15.987getting close to what needs to happen,
00:46:16.678 -->
00:46:21.559you're going to make decisions that are paper-based, that are not reality-based.
00:46:21.559 -->
00:46:26.339And, you know, I don't care what job you're in. If you're not insanely curious
00:46:26.339 -->
00:46:31.299about the actual output, I think you're not going to deliver much value.
00:46:31.819 -->
00:46:36.458And unfortunately, I think it's really easy today to get into construction management,
00:46:36.985 -->
00:46:43.039and sit behind a screen and keyboard and actually never be engaged with the work itself.
00:46:43.359 -->
00:46:46.642And because that's where we're going to get if we want to talk about efficiency
00:46:47.072 -->
00:46:53.039that's where it's going to happen it's going to happen yeah planning coordinating systems,
00:46:53.859 -->
00:46:57.619you know what happens actually on the job site interface is where you're going
00:46:57.619 -->
00:47:01.309to make or break the job it's not going to be in a better submitter yeah that's
00:47:01.309 -->
00:47:05.899that's absolutely spot on and i think there's you know in,
00:47:06.739 -->
00:47:12.149with a pm there's so many things to focus on and and i think what i what i noticed
00:47:12.149 -->
00:47:17.839is the folks who are good at staying on the critical path were much more successful and so,
00:47:18.519 -->
00:47:21.809some of that's inherent some of that's learned i had a really good mentor who
00:47:21.809 -->
00:47:25.409could have taught me that early and and kind of the risk signals to really focus
00:47:25.409 -->
00:47:31.859on but i think you're the the idea of start with the end in mind what are we trying to do.
00:47:32.819 -->
00:47:36.699And you could do that for anything you can do okay i'm managing the mechanical contract?
00:47:36.699 -->
00:47:39.239What is the milestone that we're working towards right now? Okay,
00:47:39.599 -->
00:47:40.875that's what we're trying to put in place.
00:47:41.165 -->
00:47:45.269Let's map that backwards, submittals, logistics planning, all those things,
00:47:46.005 -->
00:47:50.957I think that's a good thing to keep top of mind to try and stay beyond the task
00:47:50.957 -->
00:47:53.987list because if you just focus on what's on your to-do list or what's in your
00:47:53.987 -->
00:47:59.014email inbox, you'll never really make an impact that the site really needs you to make.
00:48:00.492 -->
00:48:06.077And by doing that, there's a lot of mindless decisions that get made that really
00:48:06.077 -->
00:48:07.417screw up the upstream work.
00:48:08.517 -->
00:48:13.457A great one is joining methods on different materials, whether that's pipe or conduit or whatever.
00:48:13.777 -->
00:48:18.217There's efficient joining methods that can really enable prefabrication.
00:48:18.217 -->
00:48:22.517And, you know, think about like a press fitting versus a braze connection that
00:48:22.517 -->
00:48:26.412can completely change the way you can deliver that work.
00:48:27.056 -->
00:48:30.087But on a spec or in a cemental, it just might say one thing and everybody's
00:48:30.087 -->
00:48:34.317like, oh, well, you know, reject, that's not in the spec without actually getting
00:48:34.317 -->
00:48:36.377engaged and saying, okay, what are we trying to achieve here?
00:48:36.377 -->
00:48:39.297Oh, we want to get these big rocks fabricated. We want to be able to slap them
00:48:39.297 -->
00:48:42.537in place and not have to get up there and braze every connection.
00:48:42.537 -->
00:48:45.317The only way we can do that is press fittings. Let's go, let's go back and think
00:48:45.317 -->
00:48:50.417about, should this be a, if that's the work, how do we work that?
00:48:50.417 -->
00:48:54.667How do we push that back upstream and, and, and see if we can agree as a design
00:48:54.667 -->
00:49:01.249team to achieve that rather than just like rubber stamping yes or no on, on, on Smithers.
00:49:01.754 -->
00:49:05.437And I'm speaking from firsthand experience on some super frustrating projects
00:49:05.437 -->
00:49:12.057where there just wasn't enough care, enough curiosity about how work was going to get done that,
00:49:13.057 -->
00:49:15.407you know, we really, in the end, kind of screwed over the owners at the end
00:49:15.407 -->
00:49:19.167of the day, because, you know, we didn't, we didn't work as a construction team
00:49:19.167 -->
00:49:22.015to think about the work. Yeah.
00:49:23.577 -->
00:49:28.154So you're the CEO of a tech company. Obviously, you have subject matter expertise.
00:49:28.154 -->
00:49:30.549You've got some domain expertise.
00:49:31.824 -->
00:49:36.257How much of that, that kind of ethos of starting with the end in mind,
00:49:36.774 -->
00:49:39.973like there's a Japanese concept of like getting into the details,
00:49:40.724 -->
00:49:44.368how much of that is kind of embedded in the culture at Stratus? All of it.
00:49:46.313 -->
00:49:51.384Now, our number one core value is built with our customers.
00:49:51.684 -->
00:49:57.004And what that means is being deeply embedded with the work.
00:49:57.726 -->
00:50:02.584If you think about end users of Stratus, they're welders, they're pipe fitters,
00:50:02.584 -->
00:50:04.802they're electricians, they're sheet metal workers.
00:50:05.442 -->
00:50:10.164I always tell our team, it's not, if we were building a dog food app or something,
00:50:10.164 -->
00:50:13.144you could probably put your head in the mind of a dog food owner and be like,
00:50:13.144 -->
00:50:16.304okay, this is probably the buttons that should be there and how this little thing should work.
00:50:16.304 -->
00:50:20.905And you can kind of imagine what that looks like. Like, it's very hard for anybody
00:50:21.096 -->
00:50:27.024to know what a sheet metal worker's steps are from coming off a coil line to
00:50:27.024 -->
00:50:28.054banging up square ducks.
00:50:28.054 -->
00:50:33.104And that's the curiosity, the intensity that we drive through the whole business
00:50:33.104 -->
00:50:37.904by being on site, sitting with the end users, thinking about the workflows.
00:50:38.224 -->
00:50:42.354We try to get every single new employee in a fab shop within the first 30 days
00:50:42.354 -->
00:50:47.504and multiple with like in the first 90 days, really at the work interface where
00:50:47.504 -->
00:50:49.694the product's being used, where the value's being created.
00:50:49.694 -->
00:50:54.134And, you know, whether you're an engineer or a finance person or a product manager
00:50:54.134 -->
00:50:58.200or a salesperson, all the same, it is our core value network.
00:50:58.415 -->
00:51:00.145It's what makes us successful.
00:51:01.253 -->
00:51:05.678That's very cool. We're running out of time. I want to be respectful of your time.
00:51:06.718 -->
00:51:10.888Jake, if you were to think back to your career, what is one thing that you wish
00:51:10.888 -->
00:51:14.424you could tell young Jake kind of coming up as an up-and-comer?
00:51:14.900 -->
00:51:17.536How would you go back, and what's the advice you'd pass on?
00:51:18.382 -->
00:51:24.958Yeah, there's very, very little traditional career path in anything I've done. It's.
00:51:27.018 -->
00:51:28.120Kind of been a lot of...
00:51:29.279 -->
00:51:34.692A lot of really, for me, super interesting, various types of,
00:51:34.692 -->
00:51:37.212I've been in the construction industry the whole time. So there's probably two
00:51:37.212 -->
00:51:39.936common threads. One is construction, one is technology.
00:51:40.377 -->
00:51:43.518So all the different roles have included those two concepts.
00:51:43.657 -->
00:51:49.642But I actually think it is that broadness that helps, you know,
00:51:49.642 -->
00:51:53.372kind of see around quarters today of having spent time and working in construction
00:51:53.372 -->
00:51:57.927and other cultures and other corporate, you know, corporate 100s startups.
00:51:58.992 -->
00:52:03.112It's that broadness of experience, I think, is what has really helped me.
00:52:03.552 -->
00:52:08.939And yeah, I went and worked for a contractor as well, just to get back close to the work interface.
00:52:09.421 -->
00:52:13.582So I think advice to young Jake would have been, I probably couldn't even been
00:52:13.582 -->
00:52:16.652more broad and more, you know, push myself even wider.
00:52:16.652 -->
00:52:21.882But I actually think it's the breadth that has allowed me to go have depth.
00:52:21.882 -->
00:52:28.092And, um, and I think that's for, especially today for young kids, the being,
00:52:28.632 -->
00:52:32.342able to have kind of a systems thinking approach to things, you,
00:52:32.342 -->
00:52:37.302you get that by exposing yourself to more systems, not just going deep in one system.
00:52:37.302 -->
00:52:41.472And to me, those, those are skill sets that are hyper valuable right now.
00:52:41.472 -->
00:52:48.112And, and, you know, 20 years in one company is, to me, I wouldn't even hire
00:52:48.112 -->
00:52:49.740that person at the moment. Yeah.
00:52:51.212 -->
00:52:55.792I need to see that you're dynamic and you can learn and relearn.
00:52:55.792 -->
00:52:58.592And one way you see that is if somebody has been successful in multiple,
00:52:58.592 -->
00:53:01.322multiple different angles of, you know, of, of, of the business.
00:53:01.322 -->
00:53:04.549So go wide would be my advice.
00:53:05.973 -->
00:53:09.996Which is fascinating because it is kind of counter to what the advice has been
00:53:09.996 -->
00:53:14.796in the last maybe 25, 50 years, right? Which is like, hey, let's all become
00:53:14.796 -->
00:53:16.730specialists in this globalized economy.
00:53:17.194 -->
00:53:22.816And I think we're getting at this point where intelligence is somewhat commoditized.
00:53:22.816 -->
00:53:27.416And so that specialist is not so valuable. It's the person who can kind of think
00:53:27.416 -->
00:53:30.063beyond where to point the specialist, right?
00:53:30.817 -->
00:53:34.585And i think if i look back to my career it's just there's a similar,
00:53:35.223 -->
00:53:40.286commonality where it's you know there was a pm stint i went into construction
00:53:40.286 -->
00:53:45.206tech and did customer success i went outside the industry was working as a data
00:53:45.206 -->
00:53:47.376as a service company ran r&d,
00:53:48.267 -->
00:53:54.306and so yeah i i think to your point it is go get experiences and i think the
00:53:54.306 -->
00:53:58.242thing that i take away from your story too is there's obviously breadth,
00:53:59.836 -->
00:54:04.336but at breadth you had real intellectual curiosity which made you go deep in
00:54:04.336 -->
00:54:09.773each of those experiences and we have real learnings from each experience which I think is also key.
00:54:10.536 -->
00:54:17.556Yeah you have to be insanely curious in any role I believe I think that's the
00:54:17.556 -->
00:54:19.100easiest key to success is.
00:54:20.696 -->
00:54:26.521One ask one more why ask one more question spend a learn more time trying to figure out the why and,
00:54:27.434 -->
00:54:31.184you know what you find by doing that is there's there's always people willing
00:54:31.475 -->
00:54:35.816to teach you just have to be express the curiosity and and yeah.
00:54:37.476 -->
00:54:43.356I i will continue to be curious and i'm sure you will too steven well you nailed
00:54:43.356 -->
00:54:47.452it well jake thanks for your time man appreciate you coming on appreciate the conversation.