ServiceNow Working to Solve the COVID Vaccine “Last Mile” Challenge
ServiceNow, a company that delivers digital workflows through a SaaS platform, has quietly been working with healthcare providers on their vaccine distribution programs. Healthcare IT Today sat down with Mike Luessi, GM of Global Healthcare & LifeScience to find out more about how the company is ad…
Convergence: Harnessing the power of the storm
Host Aaron Zuber, ServiceNow sales leader, sits down with Mike Luessi, General Manger - ServiceNow Healthcare and Life Sciences. In this conversation, they discuss the concept of convergence and how the times that we are living in are not a recipe for disaster but our ticket to unimaginable growth.…
Convergence: Harnessing the power of the storm
Host Aaron Zuber, ServiceNow sales leader, sits down with Mike Luessi, General Manger - ServiceNow Healthcare and Life Sciences. In this conversation, they discuss the concept of convergence and how the times that we are living in are not a recipe for disaster but our ticket to unimaginable growth.…
Ep. 153: How Vaccine Management Is Transforming Healthcare (And Customer Service)
On this special episode sponsored by ServiceNow, CCW Digital's lead analysts Brian Cantor and Matt Wujciak sit down with Mike Luessi, ServiceNow's GM for healthcare and life sciences, to discuss how COVID-19 has impacted customer experience in healthcare, and customer service as a whole.
Topics i…
How Vaccine Management is Transforming Healthcare (and Customer Service)
CCW Digital's lead analysts Brian Cantor and Matt Wujciak sat down with Mike Luessi, ServiceNow's GM for healthcare and life sciences, to discuss how COVID-19 has impacted customer experience in healthcare, and customer service as a whole.
Topics include:
Insights from Mike's recent interview…
Clinical Onboarding and Credentialing with Mike Luessi of ServiceNow
In this episode, Mike Luessi, AVP and GM of Healthcare & Lifesciences at ServiceNow, sat down with Becker’s Healthcare to discuss key insights on the pain points of clinician onboarding and credentialing and what hospitals can do to streamline and improve these processes.
To learn more, check o…
Payers: Digitizing member experiences and operations from the front to back office
Evolving consumer demands, rising healthcare costs, and rapidly changing technologies are driving transformational changes across the entire industry. For payers, the challenge largely centers around helping consumers pay for the growing costs of care—from improving wellness programs to removing ba…
Interview in Action @ CHIME '22 - Mike Luessi, GM Global Healthcare & Life Sciences Industry Business at ServiceNow
December 12: Today on the Community channel, it’s an Interview in Action live from CHIME with Mike Luessi, GM Global Healthcare & Life Sciences Industry Business at ServiceNow. As Bill mentions, to him ServiceNow could be considered one of the most misunderstood services in the industry. What is th…
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