Google Reviews Are Costing You New Patients (Here's How to Fix It)
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In this episode of Dental Guiding Point, Dr. Mark Dill and Toria Plank break down the exact review strategy they've used to generate 3,000+ Google reviews and explain why reviews are one of the most powerful (and free) marketing tools for growing a dental practice.You'll learn:- Wh…
Building a Program That Actually Fills Your Schedule
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In this episode of Dental Guiding Point, Dr. Mark Dill and Toria Plank break down the exact reactivation system they use to bring lost patients back in the chair — and explain why your existing patient base is one of the most overlooked (and free) sources of new production in your …
Prepay or Pray: Fixing Your No-Show Problem
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Ever wonder why some patients cancel, no-show, or ghost you mid-treatment, while others show up ready to go every single time? In this episode, Dr. Mark Dill and Toria break down exactly why patients don't show up for treatment — and it's not because they can't afford it, it's beca…
The Daily Number That Actually Determines Your Dental Practice's Success
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Ever set a goal for your dental practice, blown right past it, and still had no idea why? Or set one that felt impossible from day one? In this episode, Dr. Mark Dill and Toria break down exactly why most dental offices get goal-setting wrong — and it's not because the team isn't w…
Ep. #170 – If bodybuilding isn’t your thing, Chattanooga Fit Body Boot Camp shares their story!
Hosts: Shawn Whitfield & IFBB Pro Bodybuilder – Matt Davis
Guest: Dr. Mark Dill (Owner) & Patrick Moates with Nooga Dentistry – Proud sponsor of the Chattanooga Fitness Expo
Guests: Gil & Sil Torrez (Owners) Chattanooga Fit Body Boot Camp – Proud sponsor of the Chattanooga Fitness Expo
…
Dental Office Drama: What It Actually Is (Most Owners Get This Wrong)
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Ever notice how the same office drama keeps popping up — and it's never actually about what people say it's about?In this episode, Dr. Mark Dill and Toria Plank break down what "drama" really is in a dental office, and it's not what most owners think — it's not the name-calling or …
Stop Waiting to Be Promoted (Do This Instead)
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A dental assistant named Heather sent us a question that turned into a full episode: "I am a dental assistant with an interest in OM. What kind of training should I start to achieve this long-term goal?"In this episode, Dr. Mark Dill and Toria Plank break down exactly how to go fro…
Is Saving on Overhead Actually Worth Your Time?
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In this episode, Dr. Mark Dill and Toria Plank break down why lowering your overhead isn't actually the biggest lever for growth — and what to focus on instead.Dr. Dill shares the real math behind cutting your dental supply costs (it's smaller than you think), and Toria tells the s…
How to Order Dental Supplies Without Wasting Time (or Money)
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How do we know if we're spending too much on supplies, and what's the best way to actually order them?In this episode, Dr. Mark Dill and Toria Plank break down exactly how to order dental supplies efficiently — no more spending hours price-shopping, and no more guessing whether you…
The #1 Rule That Ended Drama in Our Dental Office
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How do you fix a toxic atmosphere in your dental office, and what's the difference between a toxic environment and a toxic employee?
In this episode, Dr. Mark Dill and Toria Plank break down how to spot a toxic office culture, cut through the gossip and drama, and build a simple sy…
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