Baby Steps Toward Braver Brainstorming
It all started with the BIG question on the table.
How can we solve today's problems with yesterday's solutions? Spoiler: we can't.
This Coffee Chat dug into creative problem-solving—why we get stuck using the same tired approaches for every challenge, and how to break out of the rut. We opened…
Help! My Subject Matter Expert Is Driving Me Bananas
It all started with the BIG question on the table.
When those subject matter experts drive you bananas, what do you do about it?
This Coffee Chat got real about the messy, human side of working with subject matter experts. We opened by asking the group about their main struggles, and the hones…
Making the leap from tech writing to customer education with Katie Cox
In this episode, I talk with Katie Cox, an instructional designer who has spent her career in customer education and now builds an entire product Academy as a team of one. We talk about what customer education actually means and how it differs from documentation, how she partners with technical wri…
Stop Measuring What’s Easy. Start Measuring What Matters.
What if the problem with learning evaluation isn’t the metrics—but the system we’ve built around them?
In this episode of the Performance Matters Podcast, Bob Mosher joins Julie Dirksen and David Kelly to challenge how L&D measures success. They explore why organizations often measure activity and…
514 — Learning design was never about building courses
AI can build a course in minutes. That should be the best news our industry has had in years. Instead, a lot of teams are skipping what really matters: working out what the problem is, and checking whether anything changed.
In this week's episode of The Mindtools L&D Podcast, Ross G and Cammy Bean…
517 — Julie Dirksen takeover: Who judges the work when AI contributed?
AI can make a rough idea look finished in seconds. That's great for productivity, but it's a real problem for anyone whose job is to judge the work. If polish, speed and thoroughness can all be generated, how do we know who actually knows their stuff?
In this week's episode of The Mindtools L&D Po…
65. Design for How People Learn Skills with Julie Dirksen
If people need a skill, training alone isn't enough. In this episode, Jess talks with Julie Dirksen, author of Design for How People Build Skills, about what it really takes to help people develop proficiency. They explore how to define skills more precisely, determine whether training is actually …
390: How People Work: 4 Things Every Nonprofit Leader Should Know (Nancy Bacon)
Episode 390: How People Work: 4 Things Every Nonprofit Leader Should Know (Nancy Bacon)
Episode Summary
Most nonprofit leaders assume that passion is enough, that a motivated team is simply a team that cares, and that a performance problem is a training problem. Nancy Bacon, Founder of Nancy Bacon…
518 — Julie Dirksen takeover: What does it mean to be 'the human in the loop'?
Every responsible conversation about AI ends with the same advice: check the output. But being 'the human in the loop' is often hard, draining work, and it gets harder when everything AI produces looks like an end product.
In this week's episode of The Mindtools L&D Podcast, guest host Julie Dirks…
519 — Julie Dirksen takeover: How do you stop AI doing your thinking?
Is AI making you smarter or dumber? And what is the cost of offloading even the simplest of tasks?
In this week's episode of The Mindtools L&D Podcast, guest host Julie Dirksen and Cammy Bean are joined by behavioral scientist Samuel Salzer to explore how to stop AI eroding our thinking.
We discu…
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