# Herb Kelleher
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Herbert David Kelleher (March 12, 1931 – January 3, 2019) was an American billionaire airline businessman and lawyer. He was the co-founder, later CEO, and chairman emeritus of Southwest Airlines until his death in 2019.
== Early life ==
Kelleher was born in Camden, New Jersey, on March 12, 1931, and raised in Audubon, New Jersey, where he graduated from Haddon Heights High School.
Jim McKelvey (Square) on Beating Amazon, The Innovation Stack and Fixing FDA Drug Trials
How does a scrappy startup beat Amazon when Amazon copies your product, undercuts your price and slaps its own name on it? According to Square co-founder Jim McKelvey, you don't. Except, once in a while, someone does.
This week Sammi revisits one of her favorite conversations ever recorded for Soc…
The Middle Seat’s Masterclass feat. Scott McCartney (Airlines Confidential Podcast)
Episode 62
This week on The Indian AvGeek, we hit a bucket-list milestone. We are joined by Scott McCartney, the legendary creator of the Wall Street Journal’s "Middle Seat" column. For 29 years, Scott was the ultimate arbiter of the passenger experience, and today, we turn the tables to ask hi…
Your Only Competitor Is the Person You Were About To Hire
What if your biggest competitor isn't the agency down the road, but your own habit of hiring? Jason Cass goes solo this episode to break down NexAgency's rollout of NexOne, why AMS platforms are becoming little more than a database, and how a lesson from Southwest Airlines reframes what real compet…
#322 Herb Kelleher (Southwest Airlines)
What I learned from reading Nuts!: Southwest Airlines' Crazy Recipe for Business and Personal Success by Kevin and Jackie Freiberg and Herb’s Heroes by David Sanders. ---- Founders Notes gives you the superpower to learn from history's greatest entrepreneurs on demand. You can search all my notes…
684: Marcus Buckingham - Design Love In, The 5 Feelings Leaders Must Create, The ABCs of Authentic Leadership, and How to Unleash The Most P
Read my new book, "The Price of Becoming." https://www.LearningLeader.com/Becoming The Learning Leader Show with Ryan Hawk My Guest: Marcus Buckingham is a Cambridge graduate. He spent nearly 20 years at the Gallup Organization, where he co-created the StrengthsFinder assessment. He is a New York T…
Wondering #1212
Leonardo da Vinci‘s curiosity, not just his talent, drove his groundbreaking work. Curiosity, a trait shared by da Vinci, Einstein, Herb Kelleher, and all the greats, is a powerful tool that can lead to success and fulfillment. Embrace curiosity, as it can take you farther than talent alone.
Episode 5 - It's Not About You. It's About Them: Servant Leadership
Leadership gets messy the moment you realize you’re not just managing tasks, you’re carrying people’s hopes, stress, and growth on your shoulders. We start with a simple anchor that fits World Mental Health Day and daily leadership alike: be kind, because you never know what someone is dealing with…
How to Speak Better Than 99% of People (5 Frameworks)
Use the free CAC Calculator I made with HubSpot for Startups: https://clickhubspot.com/0dda8a #ad #hubspot My new book, Own Or Be Owned, is all about building a business so good it doesn't need you. I broke it into the 12 Profit Levers… The 12 levers I've seen determine whether you print cash or…
Why Good Leaders Make Out-of-Touch Decisions [with Greg McKeown]
![Why Good Leaders Make Out-of-Touch Decisions [with Greg McKeown]](https://cdn-images-3.listennotes.com/podcasts/culture-creators/why-good-leaders-make-out-of-G5EWkDhaviC-1_CN4azMIJf.300x300.jpg)
Ask a room of 500 people who considers themselves an above-average listener, and every hand goes up. Dr. Greg McKeown, author of the New York Times bestsellers Essentialism and Effortless, says that confidence is exactly the problem. Leaders rarely make out-of-touch calls because they don’t care. T…
406 - Why the Customer Is NOT Always Right
Everybody in business has been told the customer is always right. Herb Kelleher didn't buy it. When a woman Southwest's staff called Pen Pal wrote in to complain after every single flight, he answered her himself in about 60 seconds: "Dear Mrs. Crabapple, We will miss you. Love, Herb."
In this ep…
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