# Erika Hall

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Prepare Yourself for AI to Increasingly Change Our Jobs

“The future is already here, it's just not evenly distributed” Science fiction is inspiring, frightening, and often the best lens into the future. Many ideas about the future are b******t —just like this quote being misattributed to the ever-amazing William Gibson— but even the wildest idea shar…

#166 - Summer Throwback: Erika Hall on Why Surveys (Almost Always) Suck

Welcome to Summer Throwbacks, where we revisit some of Awkward Silences' most memorable episodes. This week features a conversation with Erika Hall on the misuses of surveys. They're overused, often shoddily designed, and can get in the way of a better approach for the question (which might include…

Erika Hall Loves Painting Portraits of Chickens

It’s the season 3 finale, and to celebrate, Erika Hall joins us to talk about her unique artistic journey of painting chicken portraits. What began as a creative sabbatical evolved into an unexpected obsession, when she recognized that most of us take chickens for granted despite their dinosaur-lik…

Erika Hall 'Speed: the most important factor in the customer / user experience'

If you like our content, be sure to sign up to our weekly The Design Compass Newsletter. Design Smarter. Lead Better. This episode was brought to you by This is Doing - Design & Innovation Online Learning In this episode, Gerry McGovern speaks with Erika Hall from Mule Design. Gerry discusses with …

Erika Hall 'Speed: the most important factor in the customer / user experience'

This episode was brought to you by This is Doing - Design & Innovation Online Learning In this episode, Gerry McGovern speaks with Erika Hall from Mule Design. Gerry discusses with Erika if we've ruined web design, and if we have, what do we do about it? https://muledesign.com/speaking/erika-h…

Episode 2: Jen Cardello

“Instead of thinking in terms of just bespoke discrete research studies that kind of litter the space, it’s how do these things click together.”—Jen Cardello In this episode of Research That Scales, I speak with Jen Cardello, MVP of Design Research and Operations at Capital One. We discuss why scal…

3 Design Thinking Principles for Learning & Development Pros with Sheryl Cababa

Empathy might be one of the most essential skills for learning designers, and there's no better place to learn it than design thinking. That's why, in this episode, I am joined by Sheryl Cababa, a design researcher and strategist, and the Chief Strategy Officer at Optimistic Design, to give us some…

Erika Hall on Fear & Ignorance

Erika Hall is a designer, author, and consultant. She is the Co-Founder and Director of Strategy at Mule Design Studio in San Francisco and author of the influential books Just Enough Research and Conversational Design. Her work centers on evidence-based design, organizational learning, and ethics …

60. Conversational Design and UI: Why Language Matters More Than Ever

What does it actually mean to design conversationally? Not "add a chatbot" — but genuinely apply the principles of human conversation to the systems we build? In this episode, host Laura Klein sits down with Erika Hall, author of Conversational Design and Just Enough Research, to re-visit a topic t…

How People Work, Live! ... with Erika Hall

Dan and Erika talk about, well, everything, really. Erika Hall, co-founder and Director of Strategy at Mule. where she has advocated for the importance of evidence-based design and clear language since the late 20th century. Erika is the author of Just Enough Research, now in its second editio…